systems analysis and design project initiation€¦ · systems analysis and design alan dennis,...

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㻳㼒㼚㼈㼕㻳㼒㼌㼑㼗 㻳㼕 㼈㼖㼈㼑㼗㼄㼗㼌 㼒㼑 㼉㼒㼕 㻧㼈㼑㼑㼌㼖㻏 㻺 㼌 㼛 㼒㼐 㻏 㻵㼒㼗㼋 㻶㼜㼖㼗㼈㼐㼖 㻤㼑㼄㼏㼜㼖㼌㼖 㼄㼑㼇 㻧㼈㼖㼌㼊㼑㻏 㻖㼕㼇 㻨㼇㼌㼗㼌㼒㼑 㻦㼒㼓 㼜 㼕 㼌 㼊㼋 㼗 㻕㻓㻓㻙 㻭㼒㼋㼑 㻺 㼌 㼏 㼈㼜 㻶㼒㼑㼖㻏 㻬㼑㼆㻑 쌒쌒 㻤㼏 㼏 㼕㼌㼊㼋㼗㼖 㼕 㼈㼖㼈㼕 㼙 㼈㼇㻑 Systems Analysis and Design Systems Analysis and Design Alan Dennis, Barbara Haley Wixom, and Roberta Roth John Wiley & Sons, Inc. Slides by Candace S. Garrod Red Rocks Community College 㻳㼒㼚㼈㼕㻳㼒㼌㼑㼗 㻳㼕 㼈㼖㼈㼑㼗㼄㼗㼌 㼒㼑 㼉㼒㼕 㻧㼈㼑㼑㼌㼖㻏 㻺 㼌 㼛 㼒㼐 㻏 㻵㼒㼗㼋 㻶㼜㼖㼗㼈㼐㼖 㻤㼑㼄㼏㼜㼖㼌㼖 㼄㼑㼇 㻧㼈㼖㼌㼊㼑㻏 㻖㼕㼇 㻨㼇㼌㼗㼌㼒㼑 㻦㼒㼓 㼜 㼕 㼌 㼊㼋 㼗 㻕㻓㻓㻙 㻭㼒㼋㼑 㻺 㼌 㼏 㼈㼜 㻶㼒㼑㼖㻏 㻬㼑㼆㻑 쌒쌒 㻤㼏 㼏 㼕㼌㼊㼋㼗㼖 㼕 㼈㼖㼈㼕 㼙 㼈㼇㻑 Project Initiation Project Initiation Chapter 2 PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd Edition Copyright 2006 © John Wiley & Sons, Inc. All rights reserved.. 2 - 3 Key Ideas An opportunity to create business value from using information technology initiates a project. Feasibility analysis helps determine whether or not to proceed with the IS project. Projects are selected based on business needs and project risks. PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd Edition Copyright 2006 © John Wiley & Sons, Inc. All rights reserved.. 2 - 4 Key Ideas The project sponsor is a key person who identifies business value to be gained from using information technology. The approval committee reviews system requests from groups throughout the organization and selects projects for the benefit of the business. 㻳㼒㼚㼈㼕㻳㼒㼌㼑㼗 㻳㼕 㼈㼖㼈㼑㼗㼄㼗㼌 㼒㼑 㼉㼒㼕 㻧㼈㼑㼑㼌㼖㻏 㻺 㼌 㼛 㼒㼐 㻏 㻵㼒㼗㼋 㻶㼜㼖㼗㼈㼐㼖 㻤㼑㼄㼏㼜㼖㼌㼖 㼄㼑㼇 㻧㼈㼖㼌㼊㼑㻏 㻖㼕㼇 㻨㼇㼌㼗㼌㼒㼑 㻦㼒㼓 㼜 㼕 㼌 㼊㼋 㼗 㻕㻓㻓㻙 㻭㼒㼋㼑 㻺 㼌 㼏 㼈㼜 㻶㼒㼑㼖㻏 㻬㼑㼆㻑 쌒쌒 㻤㼏 㼏 㼕㼌㼊㼋㼗㼖 㼕 㼈㼖㼈㼕 㼙 㼈㼇㻑 IDENTIFYING PROJECTS IDENTIFYING PROJECTS WITH BUSINESS VALUE WITH BUSINESS VALUE PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd Edition Copyright 2006 © John Wiley & Sons, Inc. All rights reserved.. 2 - 6 How Do Projects Begin? Business needs should drive projects. Project sponsor recognizes business need for new system and desires to see it implemented. Business needs determine the system’s functionality (what it will do). The project’s business value should be clear.

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Page 1: Systems Analysis and Design Project Initiation€¦ · Systems Analysis and Design Alan Dennis, Barbara Haley Wixom, and Roberta Roth ... The approval committee reviews system requests

Systems Analysis and DesignSystems Analysis and Design

Alan Dennis, Barbara Haley Wixom, and Roberta RothJohn Wiley & Sons, Inc.

Slides by Candace S. Garrod Red Rocks Community College

Project InitiationProject Initiation

Chapter 2

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 3

Key IdeasAn opportunity to create businessvalue from using informationtechnology initiates a project.Feasibility analysis helps determinewhether or not to proceed with theIS project.Projects are selected based onbusiness needs and project risks.

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 4

Key IdeasThe project sponsor is a key person whoidentifies business value to be gainedfrom using information technology.The approval committee reviews systemrequests from groups throughout theorganization and selects projects for thebenefit of the business.

IDENTIFYING PROJECTSIDENTIFYING PROJECTSWITH BUSINESS VALUEWITH BUSINESS VALUE

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 6

How Do Projects Begin?

Business needs should drive projects.Project sponsor recognizes businessneed for new system and desires to seeit implemented.Business needs determine the system’sfunctionality (what it will do).The project’s business value should beclear.

Page 2: Systems Analysis and Design Project Initiation€¦ · Systems Analysis and Design Alan Dennis, Barbara Haley Wixom, and Roberta Roth ... The approval committee reviews system requests

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 7

System Request

A document describing businessreasons for project and system’sexpected value.Lists project’s key elements

Project sponsorBusiness needBusiness requirementsBusiness valueSpecial issues or constraints

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 8

System Request Examples

Project sponsor – VP of MarketingBusiness need – Reach new customers andimprove service to existing customersBusiness requirements – Provide web-basedshopping capabilityBusiness value - $750,000 in new customersales; $1.8M in existing customer salesSpecial issues or constraints – System mustbe operational by holiday shopping season

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 9

Preliminary Project Acceptance

System request is reviewed byapproval committeeBased on information provided,project merits are assessed.Worthy projects are accepted andundergo additional investigation –the feasibility analysis.

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 10

Your TurnIf you were building a web-based systemfor course registration,

What is the business need?What would be the business requirements?What would be the business value (tangibleand intangible)?What special issues or constraints wouldyou foresee?

FEASIBILITY ANALYSISFEASIBILITY ANALYSIS

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 12

Feasibility Analysis

Detailed business case for the projectTechnical feasibilityEconomic feasibilityOrganizational feasibility

Compiled into a feasibility studyFeasibility is reassessed throughoutthe project

Page 3: Systems Analysis and Design Project Initiation€¦ · Systems Analysis and Design Alan Dennis, Barbara Haley Wixom, and Roberta Roth ... The approval committee reviews system requests

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 13

Technical Feasibility:

Users’ and analysts’ familiarity withthe business application areaFamiliarity with technology

Have we used it before? How new isit?

Project sizeNumber of people, time, and features

Compatibility with existing systemsPowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd Edition

Copyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 14

Economic FeasibilityShould We Build It?

Identify costs and benefitsAssign values to costs and benefitsDetermine cash flowAssess financial viability

Net present value (NPV)Return on investment (ROI)Break even point (BEP)

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 15

Example Costs and Benefits forEconomic Feasibility

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 16

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 17

Assign Cost and Benefit Values

Difficult, but essential to estimateWork with people who are mostfamiliar with the area to developestimatesIntangibles should also be quantifiedIf intangibles cannot be quantified,list and include as part of supportingmaterial

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 18

Determine Cash Flow:Assign Values to Costs and Benefits –

Simple Cash Flow Method

Page 4: Systems Analysis and Design Project Initiation€¦ · Systems Analysis and Design Alan Dennis, Barbara Haley Wixom, and Roberta Roth ... The approval committee reviews system requests

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 19

Assess Financial Viability – Net Present Value

NPV = ∑ PV(future cash inflows) – ∑ PV(future cash outflows)

PV = Cash flow amount (1 + interest rate)n , where

interest rate = required return n = number of years in future

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 20

Determine NPV

If NPV >= 0,

Project is OK

If NPV < 0,

Project is unacceptable

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 21

Assess Financial Viability –Return on Investment

ROI = NPV ∑PV(cash outflows)

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 22

Assess Financial Viability –Break Even Point

How long before the project’sreturns match the amount investedThe longer it takes to break even,the higher the project’s risk.

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 23

Organizational FeasibilityIf we build it, will they come?

Strategic alignmentHow well do the project goals alignwith business objectives?

Stakeholder analysisProject champion(s)Organizational managementSystem users

PROJECT SELECTIONPROJECT SELECTION

Page 5: Systems Analysis and Design Project Initiation€¦ · Systems Analysis and Design Alan Dennis, Barbara Haley Wixom, and Roberta Roth ... The approval committee reviews system requests

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 25

Project Selection Issues

Approval committee works from thesystem request and the feasibility study

Project portfolio – how does the project fitwithin the entire portfolio of projects?Trade-offs must be made to select projectsthat will form a balanced project portfolioViable projects may be rejected or deferredbecause of project portfolio issues.

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 26

SummaryProject initiation involves creating andassessing goals and expectations for a newsystemIdentifying the business value of the newproject is a key to successFeasibility study is concerned with insuringthat technical, economic, and organizationalbenefits outweigh costs and risksProject selection involves viewing the projectwithin the context of the entire projectportfolio, and selecting those projects thatcontribute to balance in the portfolio

PowerPoint Presentation for Dennis, W ixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. A ll rights reserved..2 - 27

Copyright © 2006John Wiley & Sons, Inc.

All rights reserved. Reproduction or translation of thiswork beyond that permitted in Section 117 of the 1976United States Copyright Act without the expresswritten permission of the copyright owner is unlawful.Request for further information should be addressed tothe Permissions Department, John Wiley & Sons, Inc.The purchaser may make back-up copies for his/herown use only and not for redistribution or resale.The Publisher assumes no responsibility for errors,omissions, or damages, caused by the use of theseprograms or from the use of the information containedherein.