systems plus solutions brochure

Your solutions deployment partner

Solutions that add Value for our Customers

About Us

Systems Plus Solutions - India | USA | UK

Send in your enquiries to [email protected] | Visit us at www.systems-plus.com

Systems Plus Solutions is an ISO 9001:2008 certifiedBusiness Solution provider with over 22 years ofexperience in developing, implementing and supportingsolutions for clients in more than 20 countries acrossEurope, Asia and North America.

Our OfferingsWhy Systems Plus?

We are technology strategists and enablers, partneringwith organizations across the globe having diverseinterests implementing customized IT solutions,applications and IT strategies.

in

We offer a wide range of customized solutions throughour four service divisions: Solutions Group,Oracle Services, IT Infrastructure. These solutions aredriven by an operating policy that focuses on customerexperience and sustainability.

IT Consulting

Our Mission

Our Vision

Our Values

To provide Profitable Quality Solutions at competitiveprices utilizing up-to-date Technology.

To help our customers develop and implementhigh quality IT solutions at an affordable pricewhile maintaining reasonable profitability, thusenabling us to give back to our constituents.

Build Long-term RelationshipsRespect The Customer’s ExperienceFocus on Execution with QualityMake Solutions SustainableThink PositiveIntegrity

Customer Focused Approach to TechnologyStrong Domain ExpertiseMatured yet Flexible Delivery MethodologiesHighly Experienced ManagementMultiple Engagement ModelsTechnically Sound & Committed TeamSmall Company ValuesLarge Company Experience

Enterprise Solutions

IT Consulting Services

IT Infrastructure Services

Oracle EBS Services

Financial Middle & BackOffice Support

Our cover the full lifecycle ofyour enterprise software applications allowing managementof real-time information across an entire organization

Enterprise Application Services

.

We, at Systems Plusleverage 22 years of ourexperience, multi-domainexpertise and technologycompetency to addressplanning, building andoperating needs ofbusinesses.

As your Enterprise Applications partner, we understand yourbusiness, your IT infrastructure, and are able to identify andimplement global best practices to deliver the desired businessoutcome on time and within budget. We thus help our clientsfocus on their core business and maximize profitability.

Systems Plus Solution’s Enterprise Application Serviceshelp businesses streamline their processes and reduceoperational inefficiencies, resulting in improved ROI.

Enterprise Application Services

Our Offerings

ERP / CRM

Services



Reduce Time to Market

Lower Total Cost of

Gain Competitive Advantage

Ownership

Oracle EBS ImplementationERP / CRM ConsultingCustomization & UpgradesERP Support & MaintenanceAudit & GAP Analysis

MS.NET 3.5/2.0/1.1 (C#, ASP.NET, VB.NET),VB 6.0,MS SharePoint Server 2007, WSS 3.0, LifeRay

Jasper BI, Pentaho,

Oracle 8i/9i/10g/11g, Forms/Report, PL/

As400, MQ Support, Movex ERP Support, J2EE,

SQL

JSP, EJB, JSF, JBOSS WebLogic/WebSphere

MS SQL 2000/2008Server , Access

OBIEE, Hyperion, Business Objects, Cognos,Crystal Reports

Oracle EBS, Oracle CRM

Clipper, Foxpro, FoxBase/Dbase

MS

Technologies

Enterprise Application IntegrationIntegration Strategies & GovernanceSOA & Integration ArchitecturesWorkflow, Process Modeling &Interface Design

Application ConsultingApplication DevelopmentMigration / ModernizationApplication ManagementIndependent Validation & Verification

Product DevelopmentProduct Re-engineeringProduct ManagementIntegration & TestingOngoing Product Support

Projects

Enterprise 2.0

Development

Product

Outsourcing

Application

Integration Services

Complete product lifecyclemanagement for products like:- Accounting for Carbon Emission- Mortgage Clearing House System- Online Medical Record Solution

Seamless Integration betweenOracle EBS and a 3rd partyWare House Management Systemfor PepsiCo, Russia

Oracle EBS Implementation,Upgrade, Customization & Supportfor PepsiCo (Tropicana/Frito Lay)in several countries across Europe

Developed a systematic PriceConsolidation & BenchmarkingSolution to anticipate & resolveexcessive cross border andinter-account price deviations

Developed a Manufacturing andWarehousing PerformanceReporting System to providecomparative analysis and reportingfor planned verses actual rawmaterial consumption in anymanufacturing facility.

Enterprise Data Services

Our Offerings



Technologies

Gain Competitive Advantage

Be Future Ready

Get Real time Information

Systems Plus Solutions Enterprise Data Services offersdomain centric, advanced technological solutions that delivertransforming business intelligence for your business. Oursolutions cater the specific needs of key decision makers,planners, and knowledge intensive users across yourorganization.

Our BI and DW Servicestransform your data intovaluable information thusenabling your organizationto use real time dataanalyses as a ground forcritical business decisions.

We combine our extensive domain experience, businessprocess knowledge and cross technology competence todrive your BI operations at departmental as well asenterprise level. We help you from BI Consulting to definingEnterprise BI Roadmap and Architecture, Implementation,Integration and BI Management. In short we help you gain acompetitive advantage as well as future readiness.

Oracle BI / OBIEE, Hyperion

Jasper BI / Pentaho

Business Objects, Cognos

MS SharePoint , Performance Point Server

MS SQL Server Reporting Services

Crystal Reports

Projects

Online Reporting solution:- Cargo Bookings & Lots information- C

- Client: Europe based Logisticssolution provider

- Technology: Jasper BI Suite

ollaborated information from 20database schemas globally

- Provides BI reports drilled down atglobal, country and branch levels

Budgets & Financial Reporting:- BI Reporting & Support- Client: PepsiCO, Europe- Technology: Hyperion

Pipeline Dashboard Solution:- BI dashboard- Information on the fly for the

pre-sales team- Client:- Technology: Flex & .Net Web

Services

Business Objects Reporting:- Reporting & Support around BO- Clients: PI Europe, Walkers, UK

A Global Design Consultancy

OLAP Reporting Tool:- Analyze Multi-dimensional Data- Anticipate & resolve excessive

cross-border and inter-accountprice deviations

Consulting

� Process Consulting� Tool Selection� Information Analysis� Goal Alignment� Defining Solution

Framework� Implementation Roadmap� Disaster Recovery Planning

� Database design, upgradesor migration� Data Mining: Data cleaning,

ETL, visualization & enablingdata access� DB Administration� Integration with Intranets /

Extranets

Architecture

� Enterprise Data ArchitecturePlanning

� Data Modeling & IntegrityPlanning

� ETL Architecture� Application performance

scalability & tuning� Metadata architecture &

management� BI solution design, development

& deployment

� Data warehouseadministration, maintenance& support activities� Capacity planning� Data warehouse audit� Performance tuning

SERVICEOFFERINGS

Integration Management

�

�

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Systems Plus Solutions Enterprise Portal Services empowersyour business to share, collaborate and disseminate withprospective partners, vendors and suppliers for the growthof the enterprise.

Enterprise Portal Services

Our Offerings



Delivery .NET, J2EE and LAMPArchitecture

Product Specific MS SharePoint,

Open Source LAMP, Liferay & Alfresco

Web 2.0 Skills: Flex, AJAX, XML/RSS

Portal

Oracle2007 UCM

Immediate & High ROI

Enterprise Productivity

Accurate Decision Making

Working in close coordinationwith our clients, we understandtheir business objectives anddefine a strategy with underlyingsolutions and roadmap forPortal implementation.

Services

Conceptualizing thePortal

Business CaseDevelopment

Strategy & RoadmapDevelopment

Portal Architecture

Development &Implementation

Re-Engineering

Portal Support

Upgrades &Enhancements

ProjectsSolutions

Intranets & Extranets

Enterprise ContentManagement

EnterpriseCollaboration Solutions

CRM / HR Solutions

Dashboards

KnowledgeManagement

Ticketing / SupportPortals

Vendor-PartnerRelationship Portals

Technologies

This strategic approach not only helps our customers tosecure immediate ROI but also result in a measurablebottom line impact. With the economy becoming more andmore knowledge-sensitive, enterprise portals integrateinformation together from varied platforms thus simplifyingcommunication and collaboration of information, processesand tools.

Benefits

Easy access to complex services and tools

Improved service quality

Streamline processes

Reduce Costs & Maximize ROI

Create an efficient environment

Common interface and presentation standard

Enterprise intranetsolution for a Denmarkbased logistics giant withfeatures like:

Skills:

Capabilities:

Skills:

Single Sign On tomultiple applications

CIO Vendor EngagementDashboard to captureand generate Metricsto understand the fullrange of IT objectives :

Impact & ValueExecution QualityInnovationDepth of Relationship

Dashboard with BIapplication integration

Document Collaboration

The IT Consulting Group at Systems Plus has been lending companies a helping hand in building and implementingsuccessful strategies over the years. We help drive efficiency by leveraging existing technology, building newcapabilities and establishing and augmenting processes.

IT Consulting Services

Our Offerings



Vendor Management Office (VMO)

Best Outsourcing is an operational outsourcing serviceprovider dedicated to the Alternative Investmentcommunity, offering customized solutions for its backand middle office operations.

CIO's struggle to link the goals of IT and the business tooutsourcing results and are strained to “Effectively overseeOutsourcing and Managed Services”. Our Balancedbased framework helps CIO's and IT Directors to translatestrategy into business objectives and to monitor key results.

Provides CIO's a clear line of sight from their IT Objectivesto Managed ServicesUses a framework to correlate IT Themes to Managedservices offeringsGives CIO's a tool for communicating status and resultsContains qualitative and quantitative status of the Managedservices offeringDraws a cause and effect relationship to customer value –the CIO and their organization

Web: www.sourcinggurus.com

Scorecard

IT Process Framework (ITPF) is a Systems Plusthat imbibes Best Practices, Methodologies

& and sets the foundation for a superiorIT Governance Framework.

Define IT Architecture to support future needs,and improve process efficienciesMinimize risk and address compliance requirementsOptimize current processes

The benefits of ITPF to the Business are reducingthe Complexity, Effort and Costs involved incomplying with multiple best practices in the industry.

Web: www.systems-plus.com

approach

Standards

Our Advisory Service provides a comprehensiveof the client's IT sourcing options.

Sourcing readiness assessment and strategy formulationVendor evaluation and selection throughSteady state optimization and relationship managementContract review and resourcing alternatives

Web: www.sourcinggurus.com

understanding

RFI/RFP process

IT Process Framework

Sourcing Advisory Best Outsourcing

SourcingValue

Assessment& SourcingReadiness

StrategyFormulation

RequirementDefinition

RFI / RFP

VendorEvaluation &Selection

DueDiligence &Negotiation

Transition toVendor

Steady StateOptimization

ContractReview /Resource

1 2

34

Sourcing Strategy Vendor Selection

Relationship Management Transition

Calculation of Monthly and Weeklyestimate/final NAVs of all client Fundof Funds and Managed Accounts products

Daily update of Estimate / Final pricesNAVs and performances into clientERP i.e. Webfolio

Identify and update Dynamic andStatic data into the client ERPi.e. Webfolio as per requirement

Reconciliation of daily cashmovements between administratorand client

Valuation/Shadow Accounting

Cash Reconciliation

Data Management

Pricing

Scorecard Features:

Service Offerings:

The ITPF Service Focuses on a collaborativeapproach,and provides services to:

Service Offerings:

Over the past two years Best Outsourcing has helped aLarge Fund of Hedge Fund, based out of Geneva, achievealmost 70% cost savings by moving most operationalprocesses off-shore and replacing back and middleoffice functions performed on-shore.

Web: www.bestoutsourcing.biz

Our IT Infrastructure Services are aimed to help our customers build, manage, and optimize their IT infrastructure thusenabling them to keep their business-critical applications and IT infrastructure running 24x7. We help our customerlower the cost of managing their IT infrastructure through high service levels and operational competence. This on theother hands frees up your key resources for engaging into strategic important strategies for your organization.

IT Infrastructure

Our Offerings



Technologies

Platforms:

MS SQL Server /MS Access,

Microsoft, Unix (Solaris, AIX, Linux)

Mainframe:IBM AS400 (RPG ILE, RPG/400, RPG III / II)MOVEX (version 10 - version 12)

Middleware Technologies:Web, Application and Database servers (Apache, iPlanet,

Databases:Oracle DB / Oracle Apps DB

MySQL / Db2

Applications:Microsoft, J2EE, PHP MVC, 3rd Party Application

Tools:

WebLogic, WebSphere etc) on Microsoft & UNIX platforms

Nagios, Solarwinds, Nimsoft, Jira / BugZilla

This unique packaged offering for Small and MediumBusiness will harness the potential of Internet andSoftware as a Service (SaaS).A perfect combinationof the two will basically reduce SMB’s capital investmentin IT infrastructure (servers, licenses) and IT man power.

Domain registration for your company

Setup and configuring internet based email and installingemail clients on your desktops

Setup of internet based office automation products(documents, spreadsheets, calendar and integrated chat)

Training to end users (two sessions of an hour each)

Create a basic corporate website using standard templates

Security Audits

We perform security audits for the enterprise to presenthigh,medium and low vulnerabilities on the internal assets:Host Security | Network Security | Application Security

A detailed report of all the findings categorized as:High, Medium, Low or CriticalBusiness continuity perspective reportRemediation path / recommendations for high andmedium findingsEffort estimation for each recommendation

Our Offerings

Deliverables

Advanced IT Infrastructure Consulting

Design assessment, Optimization, Capacity planning, DataModel RefactoringPerformance feasibility analysis, modeling and benchmarking

IT & Systems Diagnostic, Infrastructure PlanningConception and implementation of new IT environmentsClient/server & Virtual infrastructure, Security &

Analyze, build, deploy and support policies for IT Operations

Outsourcing

Performance Engineering

IT Infrastructure Consulting

Engineering & Operations Standards & Policies

Memory, Paging, Logs, Threads, Capacity, Errors, MQ, JobsInstallation of packages / patches / upgrades / SecurityServer and User account admin, Backup & restore

Remote Database ManagementHealth Checks & AuditsBackup, Recovery & Optimization

Application Support, Migration & UpgradesWeb Server / Middleware Management & SupportApplication support based on RPG/AS400

Availability, Call logs, Upgrade Assessment

Server Health Check, Monitoring & Support

DBA & Middleware Administration & Support

Application Support & Overall Reporting

Reporting

SMBLite

SecurityAudits

IT InfrastructureServices

RemoteMonitoring &

Support

AdvancedInfrastructure

Consulting

IT

Remote Monitoring & Support Offerings SMB Lite

Oracle EBS Services



Core Oracle Skills

Oracle EBS 11i / R12Process ManufacturingDiscrete ManufacturingPurchase to Pay CycleOracle Financials (GL, AP, AR, FA &Cash Management)Order to CashSupply Chain PlanningEDI, WorkflowsTechnical development / modifications(Reports, Forms, PLSQL, DBI & Interface)Oracle Database 9i / 10g / 11gBusiness Intelligence (DBI,OBIEE)Our Offerings

ERP Support Services - Demand Plus’

Oracle EBS Support for Technical & Functional requirements

Adhoc requirements (CEMLIs) for new developmentEnhance existing customizationsSR's Management with OraclePatch impact analysis on demandReview & Transition to Hosting Services such as Oracle On-DemandTechnical & functional DocumentationN

Checks for compliance on Customizations, Extensions,Modifications, Localizations & Interface (CEMLIs)

ew feature/functionality benefits exercise

Managed DBA Services

Our process oriented and affordable approach coupledwith a strong domain and technical competence in Oracle

helps you get the most out of your ERP investments.EBS

Maximize your investments in Oracle Applications

Reduce Recurring Overheads

Deploy a Blend of Onsite and Offshore Services

Business case development with ROIProcess MappingEnd-to-end implementation / upgrades(using a blended onsite-offshore approach )ERP Data Conversion and MigrationEnhancements / CustomisationsTesting end to end business processesRapid Implementations using a pre-configured toolkitapproach (Oracle Business Accelerator or proprietarytemplate driven approach)End User Training

Oracle EBS Implementation Consulting

Cater to your project requirement by using:Independent offshore developersMixed onsite/offshore modelbe an extension to your project team

Develop, modify and test based on standardsReports, Forms, Interfaces & Workflows

Use a proven and cost effective web based tool forproject communication - Project Desk

Database Server Administration (Users, responsibility,profiles)Performance Management, Tuning & OptimizationManage application or database cloning(Dev / Test from Prod)Backup & Recovery through ‘Recovery Manager (RMAN)’Monitoring (Instance parameters, System Helath,Logs, Usage)Timely CEMLI promotion through various applicationenvironmentsSupport for Oracle Dataguard, Enterprise & ApplicationManagerDatabase Audit & Health CheckDatabase & application assessment and upgrade /migrationIntegration service - with Oracle or non-Oracle applications

Offshore Development Services

We use a balanced mix of onsite and offshore resources,backed by a set of internet-based project managementtools to ensure superior Oracle application services.

Systems Plus an Oracle Certified Partner with a track record of successful Oracle e-business suite implementations,upgrades, support and customizations, have delivered projects across countries in Europe, USA and Asia with a veryhigh level of customer satisfaction.

Demand PlusERP Support

OffshoreDevelopment

Services

Oracle EBSImplementation

Consulting

Oracle EBSServices

DBAServices

Contract and Temporary StaffContract - to - direct hire

Domestic & International: India, UK, USA,APAC, EMEA

Direct Hire and

Staff Augmentation

At Systems Plus, we understand the importance ofsupport and maintenance as a critical factor in buildingthe credibility of any IT product or software application.

Support and Maintenance

Our Offerings



Proactive & Reactive SupportResponse Time Driven SupportProduct Maintenance / EnhancementsOngoing Product Support

Application Maintenance & Support

Demand Plus ERP Support

DBA Support On Demand

Product Support & Maintenance

Technical EnhancementsFunctional EnhancementsTesting and DebuggingOngoing Application SupportLegacy Applications Maintenance

Oracle EBS Support: Technical & FunctionalAdhoc requirements (CEMLIs / RICE)Enhance existing customizationsOracle SR's ManagementPatches/Releases/Upgrade ImplementationPatch impact analysis on demand

Database Server AdministrationDeployment, PatchingAudit & Health CheckPerformance Management, tuning & OptimizationMonitoring (Backup/ Cube / Batch processes)Knowledge TransferOLAP Data ProcessingDatabase Cloning

Oracle EBS Production Support including multibatchongoing since 2005 across PepsiCo Europe(Oracle EBS Offshore/Onsite Support On-Demand)

Providing 24/7 support for Sales Force AutomationSolutions and Mobile Go to Market Application fora FMCG giant in Europe

Movex ERP Support on IBM AS400(RPG ILE, RPG/400, RPG II / III)

Remote Support for MIS Solution for PI, Germany

Dedicated offshore team for finance applicationsupport for a Geneva based large Fund of Funds

Our Experience

Reduce Operational Cost

Reduced Turnaround Time

On Demand Availability

Our Support and MaintenanceServices allows businesses toreduce overall operational costsand provides an opportunity tofocus on their core initiatives.

As your Support Partner, we provide on-going, low costfunctional and application support for your products andmission-critical applications.

As your Maintenance Provider, we offer services that rangefrom minor enhancements to complete development lifecyclemaintenance.

User Reports Issue

Our Support Methodology

Business Power Users

Provide 1st Level Support

Logs Issues in Help desk

Foward Issues in Help desk

Resolve Issue

Provide Solution to User

Close Issue

Users

OurSupportTeam

CloseIssue

CloseIssue

Local ITTeam

Your solutions deployment partner

Systems Plus Solutions

Suite 1-A, 9 Glenmere Place Old Bridge, NJ 08857, USATel: +1 732-414-8943 Fax: 732-414-4260

Soane Point, 6-8 Market Place, Reading, RG1 2EG, United KingdomTel: + 44 (0) 118 907 2507 | Fax: +44 118 925 5467

Hiranandani House,Saraswat Lane,Off Linking Road,Santacruz (West),Mumbai - 400 054,India.Tel: + 91 22 26608201Fax: + 91 22 26602706

Headquaters:

E-12A Commerce Centre,Tardeo, Mumbai- 400 034,India.

Regd. Office:

309, 3rd Floor,Decision Towers,Pune-Satara Road,Pune - 411 037,India.Tel: + 91 20 30420908Fax: + 91 20 24230723

Development Centre:

B 901, 902,Plot No. 16 ,Great Eastern Summit,CBD Belapur,Navi Mumbai,India.Tel: + 91 22 61593400

Systems Plus Solution USA, LLC

Systems Plus Solutions (UK) Ltd.

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