t eamwork and t eam p erformance the fab four chaz tyler, laura gomez, susan su, james phan
TRANSCRIPT
TEAMWORK AND TEAM PERFORMANCE
The Fab FourChaz Tyler, Laura Gomez, Susan Su, James Phan
TEAMS AND TEAMWORK
THE DREAM TEAM
A team has several defining characteristics: Small group of
individuals. Individuals provide
different complimentary skills
Work actively together
Common Purpose Collectively
Accountable
TYPES OF TEAMS
There are three basic forms/functions of teams: Teams that
recommend things Teams that run
things Teams that make
things or do things
RECOMMEND THINGS
Characteristics for Teams that Recommend Things: Specific Problems Recommend specific
solutions Completion Date
Generally, disband once problem/project has been resolved
RUN THINGS
Characteristics for Teams that Run Things: Responsibility to lead
others Come in many different
forms Complex Problems/
Uncertain situations Creating Strategies Supporting Others Create Goals, Values, and
Purpose
MAKE OR DO THINGS Characteristics for
teams that Make or Do Things: Perform ongoing tasks Long Term
Relationships Strong Operating
System High demands
THE NATURE OF TEAMWORK
Teamwork- Actively working
together Utilize respective
skills Achieve a common
goal. Team members show
commitment through: Belief in the TEAM Being motivated Listening Responding
constructively
"One man can be a crucial ingredient on a team, but one man cannot make a team" - Kareem Abdul Jabbar
THE NATURE OF TEAMWORK
Successful teams possess a wide variety of skills: Technical Problem- Solving Decision Making
Teams instill standards by: Setting specific goals Creating strong
values Providing a sense of
purpose
DIVERSITY & TEAM PERFORMANCE
Benefits of Homogeneous Teams: Quickly build
relationships Improved
communication Less conflict
Negatives of Homogeneous Teams: Limited ideas Less creativity Biased
Ethnocentric
DIVERSITY & TEAM PERFORMANCE
Benefits of Heterogeneous Teams: More information Unique Perspectives Variety of skills and
talents Creativity
Negatives of Heterogeneous Teams: Slow startup Relationship Building Interpersonal conflicts
TEAM BUILDING
Cleveland Cavaliers in team huddle
DEFINITION OF TEAM BUILDING
A collaborative way to gather and analyze data to improve teamworkSequence of planned activitiesHelps deal with teamwork difficulties or
prevent them
The USA Basketball Men's Senior National Team after their win over Canadian National Team (2008)
WHY THEY NEED TO WORK HARD
Teamwork does not happen naturally
Hard work is essential
In NBA, it is crucial for managers and coaches to focus on teamwork at very beginning
The Heat after beating the Cavaliers 118 to 90 in Dec. 2010
TEAM BUILDING IN THE NBA
Coaches and managers focus on the players to get them to work together more efficiently
Team building prevents The falling out of teams The stress that comes with failures
Miami Heat’s General Manager Pat Riley,Head Coach Erik Speolstra, Lebron James,Dwayne Wade, Chris Bosh and Owner Mikey Arison
TEAM BUILDING IN THE NBA
Teams getting together
Making plays Practices Staying
productive Encouraging each
other Play by Boston Celtics
STEPS OF TEAM BUILDING
Step 1: Problem or opportunity in team effectiveness
Step 2: Data gather and analysis Step 3: Plan for team improvement Step 4: Actions to improve team
functions Step 5: Evaluation of results
In NBA, teams experience this every season
ASPECTS OF TEAM BUILDING
The team building process is highly collaborativeParticipation is necessary
In NBA, practice is like a real game
Team building is data basedData is usually gathered during team
practices
APPROACHES TO TEAM BUILDING
As stated before:Practice in crucial in NBATeam members must fully commit Group development must be
constantly monitoredDay-to-day changes must be made
to ensure effectiveness
IMPROVING TEAM PROCESSES
Lakers during team practice
ENTRY OF NEW MEMBERS
Difficult: Members first get together in new group or
team When new member joins existing one
New members may worry about: Participation- “Will I be allowed to participate?” Goals- “Do I share same goals as others?” Control- “How close do people get?” Relationships- “Are conflicts likely to be
upsetting?”
The Heat Lebron James
L.A. ClippersBlake Griffin
TASK AND MAINTENANCE LEADERSHIP
Distributed leadership sharing of responsibilities for contributions that
move a group forward Task activities
various things members do that directly contribute to the performance of important group tasks
Maintenance activities support the social and interpersonal relationships
among group members
For example: Greg Popovich (Coach in San Antonio Spurs) NBA Championship is “4” Playoff Appearances is “13” Division Titles is “7”
Task activities Example: New York
Knicks Exchange some better
players• Research and
understand competitive team
• Know shortcoming and advantages
• Get higher % to win
Maintenance activities Support relationships
needed Work well together
Bad Example: Cavaliers Lebron James left From being one of the
NBA's elite teams, to a bottom feeder
TEAMS IN THE HIGH PERFORMANCE WORKPLACE
Lakers working together to stop Lebron from scoring
TEAMS IN THE HIGH-PERFORMANCE WORKPLACE
Organizations look for creative ways of using teams to solve their own problem
This means: -no supervisor
-no executives
-title
No individual is going to have the best idea, the best idea comes from the collective intelligence from a team.
WHAT ARE THE OUTCOMES OF PROBLEM SOLVING TEAMS
Increase productivity Learn to solve problems without hierarchy Better satisfy customers Improve the quality of work life
PROBLEM SOLVING TEAMS
Members of employee involvement teams meet regularly to examine work related problems and opportunities.
In the NBA: -importance of teamwork = Win
-Chicago is a team that has showed this type of behavior
-”Team only meeting”
Outcome:To find out the problem and solve
CROSS-FUNCTIONAL TEAMS
Brings together persons from different functions to work on a common task.
Motivated to Achieve a common goalRecruiting different assetsKnowing your role(how to get the
best outcome from your team)Different type of skills put together
Functional silos problem
VIRTUAL TEAMS?
Convenes and operates with members linked together via networked computers and information technologies
Face-to-face through electronic communication
Cost effective(flying)Increase Speed
SELF-MANAGING TEAMS
Self-directed work, teams tend to make their own decisions needed to manage themselves.
Chicago star Derrick Rose Runs the team when on the
court Sees what the defense gives
him and take control
CONCLUSION
Teams and teamwork
Team building
Improving team processes
Teams in the high-performance workplace