t otal v alue m anagement ( tvm )
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T otal V alue M anagement ( TVM ). The World’s Quality Experts. Abdulaziz S. Al-Yousefi, CVS. VE TQM BPR QFD MBO CPI SPC JIT QLF RE ZQC ZD VRP LCC AHP TPM. Quality ?!. The World’s Quality Experts. Mr.. Miles Dr. Shewhart Dr. Fiegenbaum Dr. Deming Dr. Juran - PowerPoint PPT PresentationTRANSCRIPT
The World’s Quality Experts • Mr.. Miles• Dr. Shewhart• Dr. Fiegenbaum• Dr. Deming• Dr. Juran• Dr. Ishikawa• Dr. Taguchi • Mr.. Taiichi Ohno• Dr. Shingo• Mr.. Crosby• Mr.. Conway
Mr. Larry Miles
• The Founder of Value Engineering, 1947
• He called it then “ Value Analysis”• In the 60’s, it was changed to VE
Function comes first function analysis (FAST) was
developed later by Charles Bytheway.
Dr. Walter Shewhart
• Developed the Plan-DO-Check-ACT cycle (P-D-C-A), 1925
There is a difference between cause & a problem
He said “ To improve the reputation and greater market shares, Manufacturing process must be continually improved for greater efficiency and lower costs”
Dr. Armond Feigenbaum
• He originated “ Value Quality control” and “ Total Quality Management “, 1951 at Harvard Business school
Need strong leadership Use Statistical methods to measure
quality Recommend massive training
Dr. W. Edward Deming
• Developed 14 points to achieve better quality• Used SPC for quality control in Japan, 1950
Motivation by intrinsic values Most quality problems are due to the system People are the most valuable assets. Break barriers between departments Management must educated and trained to have
“profound Knowledge” of quality
Dr. Joseph M. Juran
• Developed “ Juran’s Quality Trilogy ” for management (Planning, Control, improvement ).
Quality Planning is used in new programs. Quality control needs a plan in order to
work. Quality Improvement is used to get
immediate results. It can be applied to every thing.
Dr. Kaoru Ishikawa
• Developed “ Quality control Circle “• The foremost authority in quality in Japan• Developed the fishbone (Cause-Effect )
Diagram
60-70% of the problem are due to the system
Motivation is the key to success ( joy, desires and pleasure)
Quality begins and ends with education & training
Cause-and-effect Diagram
Also call the fishbone Diagram
Or Ishikawa
Time MaterialsMethodMachine
EnergyEnvironme
ntPersonnel
Measurement
MajorDefect
Cause Effect
Dr. Genichi Taguchi
• Developed “ Quality Loss Function “• Developed “ Signal to Noise ration “
Quality is “ the minimum loss imparted by the product to the society from the time the product is shipped ”
Rely on “ experiments” but not on “experience”
The stages of design are: system, parameter and tolerance
Mr. Taiichi Ohno
• Developed “ Just In Time “, JIT• “ Pull “ is better than “ Push “
Waste in companies is “ huge“ All people of the company must share a
common goal The company must share its long term
goal with the customers and suppliers
Dr. Shigeo Shingo
• Developed “Single-Minute Exchange of Die”,SMED and “Zero Quality Control”, ZQC
Quality can achieved economically by checking factors that cause errors.
Ask “why products manufactured the way they are”
Mr. Philip B. Crosby
• Developed “ Zero Defects “, 1961• Originated the phrase “ Do right the first
time “• Founder of “ Crosby Quality Collage”
Quality is conformance to requirements His teaching can summarized in 14 steps Management commitment, Teamwork,
Measurement, educate and train, goal setting, recognition ..etc...
Mr. William E. Conway
• A colleague of DR. Deming• Emphasized on “ Waste Elimination “• Waste is the responsibility of
management
Four types of wastes: Capital, Materials, Time and lost sales/profits.
Value Engineers must pay attention to locating suppliers, determining accurate requirements and specifications, determining cost of value