t systems company presenationen 100920085101 phpapp02
TRANSCRIPT
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T-Systems.
Enabler of connected life and work.
Company presentation.
T-Systems International GmbH.
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CONTENTS. 1. Deutsche Telekom. 2. T-Systems.
3. Our solutions.4. Our core competencies.
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Deutsche Telekom.
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We want to be an international
market leader when it comes to
connected life and work.Ren
Obermann, CEO, Deutsche Telekom AG
Deutsche Telekom our vision.
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T-Systems International GmbH 2011 5
TelekomT-Mobile
T-Mobile offers cell-phone solutions
in the Netherlands, Austria, the
Czech Republic and the USA.
T-Systems delivers ICT solutions for
major corporations and public-
sector organizations worldwide.
T-Systems
The Telekom subsidiaries provide products and services for the fixed network,mobile communications, the Internet and IPTV in Europe.
Deutsche Telekom delivers one-stop services and solutions:
for all customer communications needs
at home, on the move and at work.
Deutsche Telekom. Partner for connected life and work.
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Deutsche Telekom. Facts and figures.
Deutsche Telekom
an international market leader for connected life and work.
We run our business responsibly. We think ahead.We make the right connections.
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Eco-friendliness. Driving force for
sustainable climate protection
through the development ofenergy-efficient ICT solutions, both
for ourselves and our customers
CSR. 100 million provided by
Deutsche Telekom Foundation
for
improving German education
system.
11,000 trainees and apprentices,
the largest number of any
organization in Germany.
Innovation and cooperation.
Member of over 50 international
committees and more than 150work groups
Deutsche Telekom Laboratories.The company operates
an R&D
center affiliated to the Technical
University of Berlin where 125 staff
and 65 researchers from all overthe world work in the field of IT andtelecommunications
Deutsche Telekom Laboratoriesat Ben Gurion University.
Performs research
into
security
solutions for telecommunications
networks
Deutsche Telekom. Facts and figures.We run our business responsibly. We think ahead.We make the right connections.
Deutsche Telekom
an international market leader for connected life and work.
Market
position.
No. 1 on German
market (phone, mobile, IT)
International.
Presence in over 50
countries worldwide
Revenues. 62.4
billion, more
than 50% generated outside
Germany
Employees. 248,500
worldwide,
more than 50% outside Germany
Customers/connections.
Over
180 million (broadband Internet,
phone, mobile)
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T-Systems.
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We're shaping the future of a
connected business world and
society. And we are creatingadded value for our customers,
employees and investors
through innovative ICTsolutions.Reinhard Clemens,
CEO of T-Systems and Member of Deutsche
Telekom
Board of Management
T-Systems our mission.
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T-Systems. Our strategy for an increasingly connectedbusiness
world.
TRANSFORMTRANSFORM FixFixCollaborationCollaboration
Sustainability &
Corporate
Responsibility
Sustainability &
Corporate
Responsibility
Security &
Governance
Security &
Governance
Mobile EnterpriseMobile EnterpriseDynamic Net-
Centric
Sourcing
Dynamic Net-
Centric
Sourcing
INNOVATEINNOVATE FixFix
Energy Healthcare Connected Car Media Distribution
FIXFIX FixFix
Restructure
Streamline &
execute
Profitable
growth
Increaseprofitability++
+2010
20082009
From 2011
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T-Systems. Becoming the leading ICT provider through expertiseand growth.
T-Systems
foundation
Textbox
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T-Systems International GmbH 2011 12
T-Systems Deutsche Telekoms subsidiary for major corporations.A global player with global resources.
T-Systems International GmbH 2011 12
International presence:
Offices in over 20
countries, global delivery
capability
Focus:
Large corporations, multi-
national companies, public-
sector and healthcare
organizations
Market position:No. 1 ICTNo. 1 ICT
No. 1 ICT
provider in Germany
provider for systems
integration
in Germanyprovider for the
automotive industry in
Western Europe
Employees:
Approx. 47,600
(25,100 in Germany,
22,500 outside Germany)
(2010
figures)Revenues:
9.1
billion
(2010
figures)
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Our solutions.
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T-Systems International GmbH 2011 14
The challenges for companies and public-sector organizations arechanging
fast.
T-Systems International GmbH 2011 14
Economic
crisis
Masscustomization
Dependency
on export
Social
media
networks
Portfolio
consolidationMobility
UrbanizationState
intervention
Virtualization
Web 2.0
Aging
Ecology
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T-Systems International GmbH 2011 15
COLLABORATION MOBILE
ENTERPRISE
SECURITY &
GOVERNANCE
SUSTAINABILITY &
CORPORATE
RESPONSIBILITY
DYNAMIC
NET-CENTRIC
SOURCING
T-Systems International GmbH 2011 15
T-Systems enables
companies to work
across enterprise
boundaries and
geographical borders
T-Systems ensures
employees can
access their data
anytime, anyplace and
from any device
T-Systems provides
effective solutions for
data security and
governance
T-Systems takes
corporate social
responsibility
seriously
T-Systems delivers
flexible ICT sourcing
solutions and pricing
models for dynamic
markets
Economiccrisis
Mass
customization
Dependencyon export
Social
media
networks
Portfolio
consolidationMobility Urbanization State
intervention
Virtualization
Web 2.0 Aging
Ecology
Based on these challenges, we have established five core beliefs.
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T-Systems International GmbH 2011 16
Our ICT portfolio is based on our core beliefs.
Our goals:
transparency: T-Systems meetsmarket requirements with its
consistent services and
solutions offerings
standardization: Predefined
solution modules enable cost-
effective implementation
flexibility: Modular delivery
components (Lego principle)
ensure the necessary flexibility
despite standardization
E-Government AdvancedPOS
Claims
InsuranceUnbundlingClinical
Services
Health
RoadCharging &Telematics
HomelandSecurity &Defense
Aviation &
LogisticsRetail Core
SystemsFinance Core
SystemsSmart
MeteringHealth
Insurance
Services
Telematic
Services
for Health
Business
Intelligence &CRM
Interactive
Web Media &Business
PortalServices
Testing
ServicesApplication
Management
&Modernization
Service DeskServices
StandardApplicationOperations
Application
Operations for
SAP
Solutions
Unified
Collaboration& Messaging
Customer-
Specific
Application
Operations
Data CenterInfrastructureServices
HostingServices
Industrialized
Platforms
Hosting
Services
MidrangePlatforms
Managed
Document
Services
AdvancedNetworkServices
Ethernet VPN IP-VPN ManagedInhouse
Mobile
VoiceNetwork
Security
Services
Direct
Network
Links
Internet
Access &
Bundles
Products &
Services
Supply Chain
ManagementNetwork &
Processes
Sales &
After SalesCustomerCentric
Solutions
Embedded
SystemsBilling
Process & TechnologyEfficiency Consulting
Enterprise
Content
Management
Enterprise
Resource
Planning
ManagedWorkplaceServices
Mobile
WorkplaceServices
Archiving &DataAvailability
IT SecurityServices
CorporateVoice
Corporate
Video
Product LifeCycle
Management
Installation &MaintenanceServices
InhouseInfrastructure
Standard
Voice
UnifiedCom-
munica-tion& Collabo-
ration
ICT@Car E-Health
SecureMobility
Smart
EnergyXaaS
Everything
as a Service
E-Govern-
mentProcess &
Service
Platform
MobileEnterpriseApplications
FutureWorkplace
Cloud Computing
Transformational Outsourcing
Green ICT
IT Industrialization
Growth
Costs
Auto/MI Telco Public TT&L Trade Finance Health Utility
HorizontalApplications &TransformationalOutsourcing
Verticals/
Industries
IT Infrastructure &ApplicationsOperations
TC Infrastructure &ApplicationsOperations
PORTFOLIO
TODAY PORTFOLIO
TOMORROW
HOT TOPICS
SKILL MATTERS ITC AS A DIFFERENTIATORIZE MATTERS
Hosting
Services
MainframePlatforms
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T-Systems International GmbH 2011 17
Dynamic Net-centric Sourcing demand-driven ICT.DYNAMICNET-CENTRICSOURCING
T-Systems delivers flexible
ICTsourcing solutions andpricing models for dynamic
markets.
bandwidth and access
renting versus buying
flexibility and scalability as keyfactors for ICT sourcing and
pricing
The benefit: resources are
delivered dynamically and you
only pay for what you use
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T-Systems International GmbH 2011 18
DYNAMICNET-CENTRICSOURCING
Dynamic Net-centric Sourcing demand-driven ICT.
Products &
ServicesE-Government Advanced
POSClaims
InsuranceUnbundlingClinical
Services
Health
RoadCharging &Telematics
Product LifeCycle
Management
Supply Chain
Management
Network &
Processes
Homeland
Security &Defense
Aviation &
Logistics
Retail Core
Systems
Finance Core
Systems
Smart
Metering
Health
Insurance
Services
Sales &
After SalesCustomerCentric Solutions
Telematic
Services
for Health
Embedded
SystemsBilling
Process & Technology
Efficiency Consulting
Enterprise
Content
Management
Business
Intelligence &CRM
Interactive WebMedia & Business
Portal services
Testing
ServicesApplication
Management
& Modernization
Enterprise
Resource
Planning
Service DeskServices
StandardApplicationOperations
ManagedWorkplaceServices
Mobile
WorkplaceServices
Application
Operations for
SAP
Solutions
Unified
Collaboration &
Messaging
Customer-
Specific
Application
Operations
Archiving & DataAvailability
Data CenterInfrastructureServices
Hosting Services
Industrialized
Platforms (X86)
IT SecurityServices
Hosting Services
MidrangePlatforms
Managed
Document
Services
Corporate Voice AdvancedNetworkServices
Ethernet VPNCorporate
VideoIP-VPN Managed
InhouseMobile
VoiceNetwork
Security
Services
Installation &MaintenanceServices
Direct
Network
Links
Internet
Access &
Bundles
InhouseInfrastructure
Standard
Voice
Hosting Services
MainframePlatforms
The solution for our
customer DAK.
call center on the Internet
integrating all employees into
customer-service processes
automatic call forwarding
greater flexibility: 900 sites andaround 14,000 employees no
longer require a dedicated
telecommunications system
dynamic platform supports
growth
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T-Systems International GmbH 2011 19
COLLABORATION
Collaboration cross-border working.
We enable companies to work
across enterprise boundariesand geographical borders.
new possibilities for
collaboration thanks to Web 2.0
and increased globalization
within the company, across
enterprise boundaries, andmass collaboration
The benefit: anytime
collaboration with customers,
business partners and suppliersindependent of role and
hierarchy
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T-Systems International GmbH 2011 20
COLLABORATION
Collaboration cross-border working.
Products &
ServicesE-Government Advanced
POSClaims
InsuranceUnbundlingClinical
Services
Health
RoadCharging &Telematics
Product LifeCycle
Management
Supply Chain
Management
Network &
Processes
Homeland
Security &Defense
Aviation &
Logistics
Retail Core
Systems
Finance Core
Systems
Smart
Metering
Health
Insurance
Services
Sales &
After SalesCustomerCentric Solutions
Embedded
SystemsBilling
Process & Technology
Efficiency Consulting
Enterprise
Content
Management
Business
Intelligence &CRM
Interactive WebMedia & Business
Portal services
Testing
ServicesApplication
Management
& Modernization
Enterprise
Resource
Planning
Service DeskServices
StandardApplicationOperations
ManagedWorkplaceServices
Mobile
WorkplaceServices
Application
Operations for
SAP
Solutions
Unified
Collaboration &
Messaging
Customer-
Specific
Application
Operations
Archiving & DataAvailability
Data CenterInfrastructureServices
Hosting Services
Industrialized
Platforms (X86)
IT SecurityServices
Hosting Services
MidrangePlatforms
Managed
Document
Services
Corporate Voice AdvancedNetworkServices
Ethernet VPNCorporate
VideoIP-VPN Managed
InhouseMobile
VoiceNetwork
Security
Services
Installation &MaintenanceServices
Direct
Network
Links
Internet
Access &
Bundles
InhouseInfrastructure
Standard
Voice
Hosting Services
MainframePlatforms
The solution for a Spanish
regional government.
the largest region in Spain,
various organizations with over
20,000 employees
standardized index and email
system
unified communications system
centralized management of
mobile devices
tight integration of existing
telecommunications systems
Telematic
Services
for Health
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T-Systems International GmbH 2011 21
MOBILEENTERPRISE
Mobile Enterprise anytime, anywhere access to data.
T-Systems ensures employees
can access their data anytime,anyplace and from any device.
role-based access to data and
applications
secure Internet connections
The benefit: increased
productivity for mobile workers
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T-Systems International GmbH 2011 22
Mobile Enterprise
MOBILEENTERPRISE
Products
&
ServicesE-Government Advanced
POSClaims
InsuranceUnbundlingClinical
Services
Health
RoadCharging
&Telematics
Product
LifeCycle
Management
Supply
Chain
Management
Network
&
Processes
Homeland
Security
&Defense
Aviation
&
Logistics
Retail
Core
Systems
Finance
Core
Systems
Smart
Metering
Health
Insurance
Services
Sales &
After SalesCustomer
Centric
SolutionsTelematic
Services
for
Health
Embedded
SystemsBilling
Process
& Technology
Efficiency
Consulting
Enterprise
Content
Management
Business
Intelligence
&CRM
Interactive
WebMedia & Business
Portal services
Testing
ServicesApplication
Management
& Modernization
Enterprise
Resource
Planning
Service Desk
ServicesStandardApplication
Operations
Managed
Workplace
Services
Mobile
Workplace
Services
Application
Operations
for
SAP
Solutions
Unified
Collaboration
&
Messaging
Customer-
Specific
Application
Operations
Archiving & DataAvailability
Data CenterInfrastructure
Services
Hosting Services
Industrialized
Platforms (X86)
IT Security
ServicesHosting
Services
Midrange
Platforms
Managed
Document
Services
Corporate Voice Advanced
Network
Services
Ethernet VPNCorporate
VideoIP-VPN Managed
InhouseMobile
VoiceNetwork
Security
Services
Installation &Maintenance
Services
Direct
Network
Links
Internet
Access &
Bundles
Inhouse
InfrastructureStandard
Voice
The solution for our customer
Teba.
leading manufacturer of
window blinds and shades
support for sales staff via
mobile CRM, sales experts
have on-the-move access to
relevant customer details, suchas terms and conditions,
revenues, orders, returns and
assembly instructions
automated flow of information
between field staff and
headquarters via Blackberry
Unified
Communi-
cation
&Collaboration
ICT@Car E-Health
Secure
Mobility
Smart
Energy
XaaS
Everything
as a Service
E-Govern-
mentProcess
&
Service
Platform
MobileEnterpriseApplications
FutureWorkplace
Cloud Computing
Transformational
Outsourcing
Green ICT
IT Industrialization
MobileEnterpriseApplications
Hosting
Services
MainframePlatforms
anytime, anywhere access to data.
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T-Systems International GmbH 2011 23
SECURITY &GOVERNANCE
Security & Governance effective data security.
T-Systems provides effective
solutions for data security andgovernance.
effective data security is
essential for businesses and
public-sector organizations to
collaborate globally
The
benefit: end-to-end
security
concepts
encompassing
all
relevant issues
from
the
devices
deployed
to information
management
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T-Systems International GmbH 2011 24
SECURITY &GOVERNANCE
Security & Governance effective data security.
Products
&
ServicesE-Government Advanced
POSClaims
InsuranceUnbundlingClinical
Services
Health
RoadCharging
&Telematics
Product
LifeCycle
Management
Supply
Chain
Management
Network
&
Processes
Homeland
Security
&Defense
Aviation
&
Logistics
Retail
Core
Systems
Finance
Core
Systems
Smart
Metering
Health
Insurance
Services
Sales &
After SalesCustomer
Centric
SolutionsTelematic
Services
for
Health
Embedded
SystemsBilling
Process
& Technology
Efficiency
Consulting
Enterprise
Content
Management
Business
Intelligence
&CRM
Interactive
WebMedia & Business
Portal services
Testing
ServicesApplication
Management
& Modernization
Enterprise
Resource
Planning
Service Desk
ServicesStandardApplication
Operations
Managed
Workplace
Services
Mobile
Workplace
Services
Application
Operations
for
SAP
Solutions
Unified
Collaboration
&
Messaging
Customer-
Specific
Application
Operations
Archiving & DataAvailability
Data CenterInfrastructure
Services
Hosting Services
Industrialized
Platforms (X86)
IT Security
ServicesHosting
Services
Midrange
Platforms
Managed
Document
Services
Corporate Voice Advanced
Network
Services
Ethernet VPNCorporate
VideoIP-VPN Managed
InhouseMobile
VoiceNetwork
Security
Services
Installation &Maintenance
Services
Direct
Network
Links
Internet
Access &
Bundles
Inhouse
InfrastructureStandard
Voice
The solution for our customer
EADS.
compliance with strict security
regulations for rapid, secure
development within
international high-tech projects
secure transfer of data
variable access rights for
employees, with registration
processes tailored to individual
needs and roles
multi-level security based on
enterprise-wide public keyinfrastructure
Hosting
Services
MainframePlatforms
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T-Systems International GmbH 2011 25
Sustainability & Corporate Responsibility good corporate citizenship.SUSTAINABILITY &
CORPORATE
RESPONSIBILITY
T-Systems takes
corporate
social responsibility
seriously
both
for
ourselves
and for
our
customers.
healthcare
and education
for
everyone
without
breaking
the
bank
reducing
greenhouse-gas
emissions
and safeguarding
the
energy
supply
environmental
issues
are
key
to
business
The
benefit: good corporate
citizenship
leads
to lasting
business
success
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T-Systems International GmbH 2011 26
SUSTAINABILITY &
CORPORATE
RESPONSIBILITY
Sustainability & Corporate Responsibility good corporate citizenship.
Our
solution
for
TWF, the
Friedrichshafen regions local
utility.
installation
of electronic
meters
for
power and gas in private
households
data
is
sent
to the
central
platform
via GPRS or
DSL
broadband
and supplied
to the
providers
consumption
data
is
made
available
to households
via a
personalized
Internet portal
Products
&
ServicesE-Government Advanced
POSClaims
InsuranceUnbundlingClinical
Services
Health
RoadCharging
&Telematics
Product
Life
Cycle
Management
Supply
Chain
Management
Network
&
Processes
Homeland
Security
&Defense
Aviation
&
Logistics
Retail
Core
Systems
Finance
Core
Systems
Health
Insurance
Services
Sales &
After Sales
Customer
Centric
Solutions
Telematic
Services
for
Health
Embedded
Systems
Billing
Process
& Technology
Efficiency
Consulting
Enterprise
Content
Management
Business
Intelligence
&CRM
Interactive
WebMedia & Bus.
Portal services
Testing
ServicesApplication
Management
& Modernization
Enterprise
Resource
Planning
Service Desk
ServicesStandardApplication
Operations
Managed
Workplace
Services
Mobile
Workplace
Services
Application
Operations
for
SAP
Solutions
Unified
Collaboration
&
Messaging
Customer-
Specific
Application
Operations
Archiving & DataAvailability
Data CenterInfrastructure
Services
Hosting Services
Industrialized
Platforms (X86)
IT Security
ServicesHosting
Services
Midrange
Platforms
Managed
Document
Services
Corporate Voice Advanced
Network
Services
Ethernet VPNCorporate
VideoIP-VPN Managed
InhouseMobile
VoiceNetwork
Security
Services
Installation &Maintenance
Services
Direct
Network
Links
Internet
Access &
Bundles
Inhouse
InfrastructureStandard
Voice
Smart
Metering
Hosting
Services
MainframePlatforms
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Our core competencies.
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T-Systems International GmbH 2011 28
T-Systems what we offer.
Global delivery capability. Scalable
platforms.
approx. 1.8 million managed desktops worldwide
approx. 120,000
sqm
of data center
199 MPLS PoPs
worldwide
follow-the-sun customer network management
via network operation centers in the USA, Singapore, the
UK, and Germany
help-desk support in 28 languages (2,301
service desk
agents)
WAN management for over 2,000 networks
> 3,264,000
named SAP users
> 19,980,000
SAPS
58,900
open systems servers
116,700
MIPS
hosted messaging platforms: one of the worlds
largest Lotus Domino solutions with over 840,000
mail boxes (Notes and Exchange)
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T-Systems International GmbH 2011 29
3,100 full-time
employees
in near
and off-shore
data
centers
40,000 full-time
employees
insystems
integration
through
Cognizant
no.1 for
systems
integration
on
the
German market
T-Systems what we offer.
integration of IT and telecommuni-
cations: ICT delivery management,
end-to-end monitoring, processes
in line with SLAs
and ITIL
customer-specific pricing models,
e.g. price per desktop, per LAN
port
dynamic services with flexible up
and down scaling
mobile Internet, infotainment and
customized apps in the car
no.1 on the ICT market in Germany
expert advice for market leaders
across a wide range of industries
market
leader
in Europe for
the
automotive
industry
no.2 in Europe for
telecommunications
Off-shore
resources. ICT expertise.Industry-specific
expertise.
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T-Systems International GmbH 2011 30
T-Systems accelerates innovation through its international
research network.
worldwide systematic identification,
development and implementation of
new ideas
collaboration with universities andresearch institutions
future-oriented partner management(co-innovation)
customer requirements and pain
points
participation in standardization and
similar bodies
involvement in industry associations
market trends
analysts
Deutsche Telekom Labs (R&D-
projects focussing
on time-to-market
of less than three years) >
knowledge-transfer projects
Open innovations
(sources). Telekom Venture
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T-Systems International GmbH 2011 31
Innovation at T-Systems. We focus on intelligent networks forlong-term growth and new business models.Energy Healthcare
Connected
Car Media Distribution
Todays
decentralized
power-generation
models
increasingly
require cutting-edge
ICT
systems and electronics.
Smart Grids not only
carry energy but also
data from multiple power
generators
& consumers.
Life expectancy
is
increasing
by
three
months
every
year, and
half of todays
newborns
will live to be
102.
Cutting-edge
ICT solu-
tions
can
help
optimize
medical
and related
administrative processes.
There
are
currently
49
million cars in Germany
alone, and the
global
figure
is
set
to exceed
1 bn
in 2010.
New online services and
customizable apps mean
people can access their
data while on the road.
The world is moving
towards a gigabit
society
with
an unquenchable
appetite
for
computing
and storage capacity.
Experts expect global data
traffic to increase
exponentially.
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