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    The Do's and Don'ts of Warehouse Design

    Track 3 Session 4

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    Partner

    GCL Group

    [email protected]

    (514) 733-3000

    Phil Gautrin

    mailto:[email protected]:[email protected]
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    ACHIEVE OPERATIONAL EXCELLENCE 2008 MATERIAL HANDLING & LOGISTICS CONFERENCE SPONSORED BY HKSYSTEMS

    Abstract

    This pragmatic overview will be valuable to the

    existing owner who is seeking refinements, aswell as those looking at a clean sheet of graph

    paper. Included will be a structured process for

    warehouse configuration, discussion of thecommon pitfalls to avoid and guidance in

    planning for the unplanned.

    3

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    ACHIEVE OPERATIONAL EXCELLENCE 2008 MATERIAL HANDLING & LOGISTICS CONFERENCE SPONSORED BY HKSYSTEMS

    Agenda

    Not an every day project

    Warehouse design methodology Dos & Donts

    Planning for the unplanned

    Key Takeaways

    4

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    ACHIEVE OPERATIONAL EXCELLENCE 2008 MATERIAL HANDLING & LOGISTICS CONFERENCE SPONSORED BY HKSYSTEMS

    Not an Every Day Project!

    Most companies do such project every 10 years

    Rarely logistics managers go through morethan two warehouse design projects

    Too many logistics managers do not take the

    time to visit other operations

    Preconceived ideas are often a hurdle

    5

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    ACHIEVE OPERATIONAL EXCELLENCE 2008 MATERIAL HANDLING & LOGISTICS CONFERENCE SPONSORED BY HKSYSTEMS

    It is a Very Important Project

    Requires large capital investments

    Competing for funding against otherdepartments: Manufacturing, R&D, Marketing

    Project must be justified with proper ROI

    No second chance for funding if failure

    Outsourcing is always an option!

    6

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    ACHIEVE OPERATIONAL EXCELLENCE 2008 MATERIAL HANDLING & LOGISTICS CONFERENCE SPONSORED BY HKSYSTEMS

    Hopefully You Wont Be One Of

    Them! We never achieved our productivity targets as

    our business model drastically changed We ran out of space the first year

    With the fuel cost and our sourcing strategy,

    our DC location is not optimal anymore

    We thought of everything, except our

    employees!

    7

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    ACHIEVE OPERATIONAL EXCELLENCE 2008 MATERIAL HANDLING & LOGISTICS CONFERENCE SPONSORED BY HKSYSTEMS

    Location, Location, Location!

    Freight accounts for 30-50% of logistics costs

    Rising fuel cost and chronically congestedroads

    Qualified and loyal labor is harder to find

    Shippers are looking at alternate means to ship

    their products: rail, waterways

    8

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    Define

    Benchmarking

    Project management

    Phase 2Design

    Vision

    Phase 1Characterize

    Phase 3Roadmap

    Analyze Conceptual

    design

    Detailed

    design Roadmap

    Warehouse Design Methodology

    9

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    10/28ACHIEVE OPERATIONAL EXCELLENCE 2008 MATERIAL HANDLING & LOGISTICS CONFERENCE SPONSORED BY HKSYSTEMS

    Define

    Objective:

    Project kick-off and scope validation Methodology:

    Define project scope (perimeter)

    Validate top managements objectives Introduce project team

    Define project management guidelines

    Define communication protocols Review proposed methodology

    Validate project schedule and identify key dates

    Deliverable: Validated project charter 10

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    Analyze

    Objective :

    Develop a thorough understanding of currentoperations

    Methodology :

    Review list of required information Interview Supply Chain stakeholders:

    o Procurement, Customer service, Logistics, Transportation,

    Finances, IT Review process mapping & operational observations

    Validate layouts and equipment lists

    Validate and analyze received information:questionnaires, files, reports 11

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    Analyze (Continued)

    Methodology (Continued)

    Perform detailed analysis (level of detail may varybased on the project scope, budget and information

    received):

    o Characterize network and service levels

    o Characterize products (families, classes, logistics data)

    o Inventory deployment and turnover

    o Logistics flows

    o Layout and capacity evaluation

    o Operational costs

    Deliverable :

    Detailed analysis of current operations12

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    Vision

    Objective :

    Transpose strategic master plan and best practicesinto design parameters

    Methodology :

    Review strategic master plan and transpose intologistics data

    Review industry best practices and trends

    Perform gap analysis between current state and bestpractices

    Identify clients strengths and weaknesses

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    Vision (Continued)

    Methodology (Continued)

    Define alternate operating modes and network strategiesto be evaluated:

    o Cross-docking, hub and spoke, slow mover centralization, order

    profile

    Perform pre-slot to select picking and overstockequipment

    Perform SWOT analysis:

    o Strengths, Weaknesses, Opportunities, Threats

    Deliverables :

    Gap analysis completed

    Pre-slot analysis validated by client Selection of operating modes 14

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    Conceptual Design

    Objective :

    Develop various concepts for new DC taking intoconsideration :

    o Strategic master plan and best practices

    o Future operating modes

    o Physical and financial constraints

    Methodology :

    Identify applicable technologies:o Storage, picking , material handling, traceability

    Re engineer processes (best practices and

    kaizen sessions)15

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    Conceptual Design (Continued)

    Methodology (Continuted)

    Develop various concepts (3-4):o Lowest investment

    o Flexible and phased concepts

    o Optimal concepts (automation)

    Evaluate, for each concept:

    o Capacity

    o Capital expenditure requirements

    o Manpower requirements and operational budgets

    Deliverables :

    Concept description16

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    Detailed Design

    Objective :

    Select concept to be implemented Methodology :

    Determine optimal concept:

    o Qualitative and quantitative aspects

    Finalize recommended concept

    o Detailed layout

    o List of required equipmento List of required building changes (if applicable)

    o Description of proposed concept (processes and

    logistics flows)

    o Manpower requirements and productivity levels17

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    Detailed Design (Continued)

    Methodology (Continued)

    Finalize recommended concept (Continued)o List of system modifications (if applicable)

    o Implementation cost (capital expenditure & transfer)

    Deliverables : Description of recommended concept:

    o Operational modes, logistics flows, equipment required

    Detailed layout Plan Budgetary evaluation of recommended concept

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    Roadmap

    Objective :

    Determine action plan to implement proposed concept Methodology :

    Summarize analysis, assumptions and concepts in a

    business case Prioritize actions:

    o Benefits, complexity and cost

    Establish implementation schedule

    Deliverables :

    Business case for top management

    Action plan to implement proposed concept List of additional recommendations (peripherals)

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    Typical Schedule

    Define

    W1 W2 W3 W4 W5 W6

    Phase 1 : Characterize

    Phase 2 : Design

    Phase 3 : Action plan

    W7 W8

    Steering committee

    Analyze

    Vision

    Conceptual design

    Detailed design

    Action plan

    Project management

    Benchmarking

    Project duration : 8-12 weeks based on data availability

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    Dos

    Consider all options

    Design for 3-5 years

    Visit installations and talk to users

    Build a business case (Voice your project)

    Optimize slotting

    Implement or enhance WMS

    Simulate complex concepts

    Set baseline to track improvements

    Think Green

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    Donts

    Replicate current operations (apply Lean)

    Compromise on flexibility

    Fail to plan for Flex areas

    Compromise on safety

    Try to do miracles with used equipment

    Do it as a side project

    Apply a cookie cutter approach

    Fail to challenge inventory levels

    Rely on the average for everything

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    Murphys Law Will Apply!

    Develop a go-live and roll-back plan

    Perform numerous Dry Runs prior Go Live

    Beware of Big Bangs

    Consider having a mirrored operation

    Do not think there will be no client impact

    Set the expectations prior D Day

    Develop a Disaster Recovery Plan

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    Case Study : Success Stories

    Company A: Cosmetics

    Unit independent case flow racks Changed the unit pick area layout more than 10 times

    in 5 years to adapt to growth and business changes

    Company B: E-commerce Implemented high speed sortation system within a

    two-tier picking concept

    Able to changeover picking areas every day toperform over 500 sales a year (textile, toys,

    appliances, food)

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    Case Study : Horror Stories

    Company A: Paper and Printed Forms

    AS/RS for full pallet moves Business model changed and facility became

    useless

    Company B: Pharmaceuticals 2 tier unit pick mezzanine

    Business model changed from direct to indirect

    distribution 2 years after opening

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    Warehouse of the Future?

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    Key Takeaways

    Address your C-levels pains

    Consider all options

    Visit other installations for best practices

    Design for flexibility and understand peaks

    Simulate complex systems

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    Questions?

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