ta leaders: get out of the silo-rencher
TRANSCRIPT
20+ years of experience across the profit, non-profit, domestic, global – includes iconic brands, and some ‘firsts’ within entrepreneurial arenas
Served as a nonprofit consultant for the sector, advising senior leaders, Board
members and staff
Currently, Chief People Officer of the Girl Scouts of the USA
Recently founded Who’s Got Next in HR?, Inc. (WGNinHR) challenging conventional wisdom around career paths for HR professionals.
Avid writer, published author: on WGNinHR; LinkedIn; HR People + Strategy, SHRM’s Executive Network
Joanne Rencher
wgninhr.org
Getting Out of Silos:TA Leaders Serving as Business Partners
TA Leaders must serve as Business Partners
“Business Partners help to translate the talent resources into measurable business results”
Dissector ofBusiness Issues
StrategicPositionerAnalyticalThinker
Capability BuilderRelationshipManager
CourageousLeader
Adapted from Dave Ulrich (Professor, University of Michigan, Partner at the RBL Group, Author of: HR From the Outside In)
Below Expectations Meets Expectations Exceed Expectations0%
1%
2%
3%
4%
5%
1.14%
3.53%
4.81%
0.00%
2.79%
4.53%
Individual ContributorsIndividual Contributor (IC) CEB IC
“Working for the Girl Scouts of the USA is an opportunity to join a cadre of industry high performers”
Strategic Positioner
TA as Business Partner:Embed competitive position in social media sites and marketing materials
Challenge: Competing for talent against organizations with strong individual contributors
Data and Analysis:Identification: isolating external benchmarks, andour unique competitive position 0%
1%
2%
3%
4%
5%
1.14%
3.53%
4.81%
0.00%
2.79%
4.53%
Individual ContributorsIndividual Contributor (IC) CEB IC
“Working for the Girl Scouts of the USA is an opportunity to join a cadre of industry high performers”
26.31%
57.89%
15.79%
Breakdown of 19 Open Positions repositioned mid-search
Salary Range Changes Job qualifications/duties change Management not aligned
Dissector of Issues
TA as Business Partner:TA lead gathers intel from next level business leaders, HR leaders before scheduling launch meeting. Current stat: < 20% of positions shift after posting
Challenge: Shifting business needs within an immenseperiod of change, fluidity across organization
Data and Analysis: Discovery: 44% of total open positions posted in past 2 Qtrs had to be pulled from market, repositioned
26.31%
57.89%
15.79%
Breakdown of 19 Open Positions repositioned mid-search
Salary Range ChangesJob qualifications/duties change Management not aligned
Analytical Thinker
TA as Business Partner:Cancelled some contracts with low-yield sources - and plucked some low-hanging fruit (i.e. Employee Referral Program!)
Challenge: Scattershot sourcing based on legacy practices, manager preferences is hindering TA program
Data and Analysis:Use of analytics: hidden group patterns (clustering) starts to crack the code. Which cluster of recruiting sources can predict better retention?
Nov - 14
Dec - 14
Jan - 15
Feb - 15
Mar - 15
Apr - 15
May - 15
Jun - 15
Jul - 15
Aug - 15
Sep - 15
0
2
4
6
8
10
12
14
1 1
2 2
3 3
4
6
5
12
4
Open Jobs by Month FY 2015
New Positions Replacements Total
Courageous Leader
TA as Business Partner:Dedicated HR Business Partner periodically joinsselect TA leads for launch meetings to do ‘issues probing.’Culture ‘ambassadors’ will participate in interview panels
Challenge: Frequent loss of talent is draining TA capacity.TA team can’t focus on scaling/new program strategies. Trapped in ‘deficit recruiting’
Data and Analysis:At one point in time, 4 out of every 7 vacancies wasa result of early turnover (< 2 years)
Nov - 14
Dec - 14
Jan - 15
Feb - 15
Mar - 15
Apr - 15
May - 15
Jun - 15
Jul - 15
Aug - 15
Sep - 15
0
2
4
6
8
10
12
14
1 12 2
3 34
65
12
4
Open Jobs by Month FY 2015
New Positions ReplacementsTotal
Where can you raise the bar in TA to serve as stronger Business Partners?
What/Who are the natural enablers in your company– i.e. willing business leaders?
What can you take off-the-plate to facilitate a greater focus on value-added Business
Partnership?
Questions?