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Solicitation No. DTFAWA-07-R-00024Page 4

SECTION C – STATEMENT OF WORK

Table of Contents

Page

1.0 Introduction and Overview 6

1.1 Background 6

1.2 Scope 7

1.2.1 Applications Development & Financial Integration Support

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1.2.2 Cost Accounting, Accounting System (DELPHI), Budget Execution Tool (BET), CRU-x Time and Attendance Labor Distribution Systems, and Financial Systems and Reporting Support

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1.2.3 Budget and Financial Development Support 10

1.2.4 Systems Engineering Support 12

1.2.5 Financial Studies & Analyses Support 14

1.2.6 Program and Technical Management Support 15

1.2.7 Acquisition Management Support 16

1.2.8 Administrative Support 16

1.2.9 Business Process Re-Engineering Support 17

1.2.10 Expert/Consultant Analysis 17

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1. Introduction and Overview

1.0.1 The Air Traffic Organization (ATO) of the Federal Aviation Administration (FAA) is responsible for business and financial management oversight, among its many duties and responsibilities. It has responsibility of the facilities and equipment (F&E) appropriation exceeding approximately $2.5 billion annually, and the Research, Engineering, and Development (R,E&D) appropriation exceeding $100 million annually. FAA Lines of Business (LOBs) will require resources and support experienced in the following: program, business, and technical management; budget and financial development; systems engineering support; cost accounting, accounting system (DELPHI), budget execution tool (BET), labor distribution and reporting (LDR); Cru-x labor, time and attendance system reporting; other financial systems and reporting, financial and business management process improvement studies and analyses; cost/benefit analyses; earned value management (EVM); acquisition planning support; applications development and maintenance support using ORACLE as it applies to Federal financial systems and management, and administrative support. This required analysis support is being managed under the FAA program name of Financial Analysis and Support Services (FASS).

1.0.2 This Statement of work identifies the broad responsibilities and functions which are expected to be performed by the Contractor. More specific duties, functions, and expected performance schedule to be performed under each of these Sections and Subsections will be identified under the authority of Task Orders issued by the Contracting Officer.

1.1 Background

1.1.1 The ATO is responsible for the business and financial management activities associated with the Agency’s Research, Engineering, and Development (R,E&D) and Facilities and Equipment (F&E) appropriations. Functions of the organization include:(a) Managing and prioritizing investments for the Capital Investment Plan

(CIP) and the R,E & D.(b) Developing the FAA’s 5 and 10 year plans for capital investments.(c) Tracking Acquisition Program Baselines, including cost, schedule,

performance and benefits status of F&E projects.(d) Tracking cost and schedule status of R,E&D projects(e) Providing consolidated management of current year and all active

years Agency funds.(f) Tracking Agency progress towards obligation goals.(g) Tracking, monitoring, and reporting FAA Flight Plan and ATO Strategic

Management Process Goals including Acquisition Performance Goals.(h) Supporting the OMB-300 Exhibit process through analysis and update

of RE&D, OPS, and F&E funding baselines and through analysis of Earned Value Management (EVM) data and processes.

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(i) Supporting Clean Audit through the Property and Capitalization process.

(j) Providing the processes and controls to manage the ATO Corporate Work Plan.

(k) Implementing Business Process Reengineering methodologies, tools, and techniques

(l) Incorporating change management processes into the business process reengineering activities.

1.1.2 Historically, because of the significant volume of financial and business management activities and transactions associated with 160+ ongoing capital and research programs, FAA has utilized the services of support Contractors to assist the organization to accomplish its organizational mission. This Statement of Work delineates the scope of the support that will be required over the life of this contract.

1.1.3 The FAA Contracting Officer retains the right to appoint a designated Onsite Task Manager (OTM) to assist the COTR in the technical oversight and management of work performed under this contract.

1.2 Scope of Work and Contract Requirements

The Contractor must provide the following categories of support: program management; budget and financial development support; systems engineering support; cost accounting, accounting system (DELPHI), Budget Execution Tool (BET), financial systems and reporting; financial and business management studies and analyses; acquisition planning support; applications development and maintenance support; business management process improvements support; and administrative support. Specific requirements will be provided through the issuance of each Task Order.

1.2.1 Financial and Business Management Systems Integration Requirements, Development, and Maintenance Support:

1.2.1.1The Contractor must draft requirements to replace, augment and/or integrate and maintain database programs and project management software applications. These applications are used in the execution of management responsibilities for technical, budget, schedule, resource, quality and risk management in support of FAA operations as required. This support includes such activities as:

drafting recommended needs associated with the integration of existing databases to provide user-request summaries of data to the desktop from the FAA Financial Management System (FMS);

providing limited software applications for budget and accounting formulation, planning, and execution, as well as other FAA financial and business management needs;

“Applications support” may include training or cross-training of staff on software use and/or database operations, as well as maintenance and management of applicable databases. Specific requirements in this area will be identified in Task Orders issued under this contract. The FAA financial management databases are currently housed on FAA computers.

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1.2.1.2The Contractor must draft technical requirements for the development of intranet and internet web sites for project management and program databases. These databases will be used to generate management reports and/or analyses that detail the financial status and program implementation schedule status. The Contractor must base these requirements on use of HTML, Javascript, and other basic web development capabilities to support various FAA specific websites, consistent with the guidance found in FAA Order 1370.93, Web Management, and other applicable internal guidance. Both may be found at either of the following two (2) FAA websites: (1) https://employees.faa.gov/tools_resources/web/; and (2) https://intranet.faa.gov/faaemployees/org/linebusiness/ato/ato_issp/issp_library/policy_guide/

The Contractor must adhere to the web development and programming-related elements as prescribed in the mandatory FAA web standards policies to support the various FAA-specific websites.

1.2.1.3The Contractor must provide any ORACLE software consulting necessary to provide satisfactory interfaces of FAA financial systems with other FAA ORACLE-based systems. Specific requirements for this work will be identified through the issuance of applicable Task Orders.

1.2.1.4 Given a requirement set forth in a Task Order, the Contractor must analyze business processes and environments, business rules, federal regulatory compliance on budgetary and financial needs, information technology infrastructure and system requirements as part of the requirements process associated with each applicable system needs. Specific responsibilities will be delineated in each applicable Task Order.

FAA must approve all necessary supporting studies, recommended requirements, as well as recommended solutions, before the Contractor implements corrective actions, such as buying systems equipment and/or development of software applications or implementing new business processes.

1.2.1.5The Contractor must provide training, either individually to Government employees or in designated classes, on all FAA financial and business management systems and processes under this contract. Depending on requirements, this may be involve the creation of user-manuals, technical documents, web-based training, or in a classroom environment. Specific requirements and training sites (if needed) will be designated in applicable task orders issued under this contract.

1.2.1.6The Contractor must provide required technical support for FAA financial and business systems database changes/issues, application changes/issues and track changes/enhancements through a change management process. Specific requirements for this work will be identified through the issuance of applicable Task Orders.

1.2.2 Cost Accounting, Accounting System (DELPHI), Budget Execution Tool (BET), Cru-x Time and Attendance and Labor Distribution Systems, Financial Systems and Reporting Support

1.2.2.1The Contractor must support the overall ATO financial reporting, cost accounting and financial management planning and analysis. This support includes:

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https://employees.faa.gov/tools_resources/web/



a) Participating in the Business Process and Financial Reports and Systems Work

Groups, and b) Providing support to the financial systems requirements process and the

preparation of systems development plans.

1.2.2.2The Contractor must participate in the Budget Execution Tool (BET) technical review and data analysis. The Contractor must provide the required level of analysis and provide recommendations to support the financial reporting process, design reports and identifying the data sources for projected program staffing needs and cost data. As part of this process, the Contractor must coordinate with other FAA program offices to develop recommended draft requirements and technical specifications for the Personnel, Compensation and Benefits (PC&B) reporting requirements. The Contractor also must extract financial data and other data necessary to support the monthly, quarterly and year-to-date BET reporting. The Contractor must support necessary reconciliation of the BET reports with financial core system data. Specific requirements for this work will be identified through the issuance of applicable Task Orders.

1.2.2.3The Contractor must provide technical support to develop the necessary data structures, queries, and processes to interface and integrate Federal Payroll and Personnel Systems (FPPS) data with the FAA Budget Execution Tool (BET). Data extraction and analysis must support the monthly, quarterly, and year-to-date BET reporting requirements. Specific requirements for this work will be identified through the issuance of applicable Task Orders.

1.2.2.4The Contractor must support ATO Finance in the execution of Labor Distribution Reporting policy, guidance, training, quality control and charging practices. The contractor must be familiar with and understand financial data from: ARS, BET, BXM, CAS, PRISM, Cru-X, Delphi and RADS. The contractor must provide support to the Finance Help Desk and to the Quality Assurance Resources by ensuring LDR data and reporting is accurate and timely.

1.2.2.5The Contractor must support the National Capitalization Team in AJF and the ATO in establishing policy and review of issues for DELPHI and capitalization.

1.2.2.6. The Contractor must support the ATO-F Office of Financial Services (AJF) in the analyses of current fiscal year execution of the capital procurement burden in DELPHI. The Contractor must analyze the fiscal year costs at year-end in support of Office of the Inspector General (OIG) questions and continued development of future fiscal years procurement burden. The Contractor must support the ATO DELPHI Issues Working Group to identify, prioritize, implement, and status to post-implementation problems that must be corrected, changed, or added to DELPHI.

1.2.2.7The Contractor must provide support to ATO programs and organizational management in aligning key internal business processes to those defined in the DELPHI Financial Management System.

1.2.2.8The Contractor must facilitate and coordinate the implementation of ATO initiatives by providing support to AJF with the most efficient maintenance of the Facilities and Equipment (F&E) Project Accounting structures and supporting more

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effective management of on-going operations. The Contractor must collaborate with FAA, ABA, and the Department of Transportation (DOT) for the periodic creation and maintenance of Project Accounting structures.

1.2.2.9The Contractor must assist ATO in using the DELPHI system data for operational/financial management and reporting, to develop the needed analysis and technical requirements, to improve predictability, control, and effectiveness of ATO operations. These activities will sustain and enhance the DELPHI system data, ensuring that ATO management, current user requirements, and future user requirements are being met.

1.2.2.10 The Contractor must perform user requirements analysis, perform system and financial analysis, develop and test solutions, support and provide technical analysis to the change control process, perform system user training, and recommend the establishment or revision of business processes.

1.2.2.11 The Contractor must serve as the ATO Technical Liaison as a Subject Matter Expert (SME) in the FAA Change Control Board meetings and support the DOT Change Management Process, expediting ATO initiatives wherever possible.

1.2.2.12 The Contractor must provide functional expertise assistance to develop recommended improvements in user capabilities and proficiency, re-engineering of business processes and framing of emerging systems requirements.

1.2.2.13 The Contractor must assist ATO management and technical experts in gathering and documenting requirements for the development of automated Project creation and maintenance tools. The Contractor may also participate in daily operations by supporting ATO staff in the performance of tasks such as manual project maintenance and by responding to requests for operational information or management reports. Specific requirements for this work will be identified through the issuance of applicable Task Orders.

1.2.3 Budget and Financial Development Support

Specific requirements for this work will be identified through the issuance of applicable Task Orders.

1.2.3.1The Contractor must support AJF review of all of the FAA’s budget planning, budget formulation and budget execution processes. This support includes: (a) updating financial plans with each fiscal year’s Congressional adjustments; (b) analysis of Exhibit 300 submissions from FAA program offices; (c) maintaining the updated financial plans to support cost and schedule variance

analysis and reporting in the Simplified Program Information Reporting and Evaluation (SPIRE) tool;

(d) monitoring the progress of new SPIRE capabilities which include tracking and monitoring FAA’s Flight Plan Goals, Strategic Management Process (SMP) Objectives, and the FAA Acquisition cost and schedule goals;

(e) developing training modules for new SPIRE capabilities to be given to SPIRE users; and

(f) conducting analysis of Resource Planning Documents (RPD) submittals to develop initial budget planning strategies, and the development and preparation of budget briefings, white papers, and reports.

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1.2.3.2 The Contractor must support the budget planning process, which includes the following types of task order assignments:

a) Develop and draft recommended financial plans associated with the National Aviation Research Plan (NARP) and CIP plan,

b) Establish and maintain procedures and processes to monitor, analyze, and support the management of the financial aspects of the CIP, and the NARP through analysis and estimates made at the program and project level, with FAA approval,

c) Support life-cycle cost estimate and change management, d) Conduct informal cost-benefit analyses,e) Provide cost analysis and impact assessments to ascertain the impacts of

engineering and other specification changes to any NAS related programs, f) Develop and prepare the NAS Plan Handoff (NPHO) financial estimates and

plan and support of the Budget Information Team (BIT),g) Develop and prepare financial plans for system acquisitions, the NAS

architecture, the Enterprise Architecture, and the Next Generation Air Traffic System (NGATS),

h) Draft proposed responses to correspondence that may include those received from: congressional offices; the Office of the Secretary of Transportation (OST); the Office of the Inspector General (OIG); the Office of Management and Budget (OMB); and the Government Accountability Office (GAO),

i) Implement revised and/or new OMB guidance into the budget planning process, after approval by the FAA,

j) Update financial plans annually to reflect each fiscal year adjustments from OST, OMB, and Congressional actions and legislation,

k) Provide analytical support of Earned Value Management (EVM) reports submitted in relation to designated FAA contracts, as needed, and

l) Draft proposed budget planning briefings, white papers, and reports.

1.2.3.3 The Contractor must support FAA’s budget formulation processes for R,E&D, F&E, and OPS which includes the following types of tasks, to be more specifically identified in subsequent Task Orders issued by the Contracting Officer:

a) Draft, document and, upon approval by the FAA, implement the annual budget formulation process within the framework of FAA’s strategic management process (SMP),

b) Conduct analyses of data from Resource Planning Documents (RPDs), and preparation of spreadsheets and other papers depicting the results,

c) Utilize financial systems (e.g., DELPHI, PRISM, NDC, customized “cuff” record systems) to plan, track, analyze, reconcile, and report the financial status of regional installations,

d) Conduct analysis of system acquisitions to verify out year budget requirements including risk assessments, benefits, performance, past program performance (cost and schedule), and future plans,

e) Draft FAA budget submissions to OST, OMB, and Congress following guidance contained in OMB circular A-11, Preparation and Submission of Budget Estimates,

f) Draft budget formulation briefings, white papers, and other materials related to budget formulation,

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g) Draft responses to OST, OMB, and congressional inquiries related to FAA budget submissions,

h) Provide support in the identification and implementation of budget formulation process improvements,

i) Provide support to the Lines of Business, ATO Service Units, various budget formulation teams, and ATO Comptrollers during the budget formulation process,

j) Support the Capital Investment Team (CIT) and other budget formulation teams that may be established in the future,

k) Provide support to the Corporate Work Plan in the annual OST and President’s budget formulation process, and

l) Assist in the conduct of program performance reviews. Conduct budget assessments when requested, as well as needed impact analyses on proposed budget changes, etc.

1.2.3.4 The Contractor must support FAA’s budget execution process that includes the following types of tasks:

a) Review, verify, and track project authorizations, allotments, commitments, purchase requisitions, obligations, and expenditures in DELPHI for FAA approval as these actions relate to the F&E, R,E&D, and OPS appropriations. Additionally, the Contractor must track project obliga-tions and performance using agency structure and budget codes, with particular empha-sis on the formulation and execution phase. The Contractor must also track obligations and expenditures using the appropriate agency accounting codes; regions, appropri-ations, limitation, cost center, Budget Line Item (BLI), expenditure type (object class), documentation identification, project/task information, and the Cost Accounting System (CAS).

b) Assist the FAA in assuring that offices follow the requirements of OMB Circulars A-11 and A-34 with emphasis on the data contained in OMB Circular A-11 Section 25, Summary of Character Classification Codes.

c) Assist the FAA in the year-end accounting close-out process in support of the financial planning cycle. Draft new processes and procedures to enhance the capability to reconcile and verify project, contract, and transaction data discrepancies between DELPHI, the Financial Management System (FMS) and R,E&D Monitoring, Analysis, and Control System (REDMACS).

d) Monitor and analyze the DELPHI and FMS reports to assess whether the required information is available to reconcile the F&E, R,E&D, and OPS appropriations. Maintain the FMS data base integrity through research and analysis of budget transactions. Provide support in the alignment of budget and DELPHI databases consistent with budget documentation.

e) Support the FAA in the planning, tracking, and reporting project obligation performance and obligation goals. This includes: monitoring the status of all contract modifications using PRISM-DELPHI interface; and analyze and adjust double obligations, deobligations, over-expenditures, unmatched invoices, and accrued expenditures items in DELPHI that are unpaid.

f) Provide support that includes: developing policies, procedures, and practices for fund control and reprogramming preparation and tracking of Project Authorization (PA) requests; tracking and reconciliation of approved PA’s and funding authorization levels; variance analysis of authorizations and obligations; forensic auditing and reconciliation of

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ACQUIRE/PRISM/FMS/DAFIS/DELPHI/REDMACS of both accounts and documents; and producing periodic reports, as required.

g) Validate systems codes for the accounting data, such as the Transaction Codes (TC) status and Facility Account Code (FAC) before importing into the financial systems.

h) Reconcile the FAA’s accounting records with in-house procurement plans by utilizing ad hoc Structured Query Language (SQL) query capabilities of the on-line DELPHI system data.

i) Prepare the necessary data collection and documentation to support agency actions to comply with various mandatory reports, such as: the National Science Foundation Survey of Federal Funds for Research and Development and the National Science Foundation Survey of Federal Support to Colleges, Universities and non-Profit Institutions.

j) Provide budget analytical support and assistance to the budget community, as directed.

k) Provide support to the Corporate Work Plan in budget execution process and through management and changes provided by the Service Units.

l) Support the Clean Audit process through the timely and accurate accounting and capitalization of FAA assets.

1.2.3.5 The Contractor must support the Office of Capital Expenditure Programs by performing special analyses involving historical and current expenditures analyses in response to FAA, OST, OMB, GAO, and specific Congressional inquires.

1.2.3.6 The Contractor must support FAA’s Office of Financial Management (AFM) and ATO’s Office of Finance with their responsibilities of oversight and management of reimbursable agreements between the FAA and non-FAA parties. Specific requirements for this work will be identified through the issuance of applicable Task Orders. This support includes assisting FAA with administering the guidance of FAA Orders concerning reimbursable agreements. Support must be consistent with all FAA policies identified in FAA Orders 2500.35C and 2500.81 and/or any future FAA orders that replace theses orders involving the management and execution of reimbursable agreements. Support must include:

assisting the FAA in the development of improved reporting capabilities on the status of approved and pending requests for reimbursable agreements,

assist in the review of reimbursable requests to ensure all accounting and coding citations are properly identified,

assist designated FAA personnel with the tracking of existing and pending agreements to ensure proper payment schedules and overhead rates are met to establish consistent billing and collection procedures,

auditing existing agreements, Assist FAA personnel in performing analysis of waiver requests to ensure it

meets minimal criteria thresholds before being sent forward to management for approval, and

ensuring that FAA guidance and resources are communicated throughout the Agency to support compliance with Reimbursable Agreement policies, after approval by the FAA.

1.2.3.7 The Contractor must support the ATO and LOB budget offices by performing the following activities: analyze financial data to respond to the Operations (OPS) Financial Reconciliation Scorecard, and participate and support the bi-weekly

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Integrated Financial Action Team meetings.

1.2.3.8 The Contractor must provide support to the ATO Comptrollers and other business offices in all aspects of budget execution of current fiscal year budget and formulation of out-year fiscal budgets.

1.2.4 Systems Engineering Support:

Specific requirements for this work will be identified through the issuance of applicable Task Orders.

1.2.4.1The Contractor must conduct systems engineering analysis on completed, on-going, and future FAA programs to assess cost and schedule projections, as well as progress as measured and reported by Earned Value Management (EVM) reports, as directed.

1.2.4.2The Contractor must provide systems engineering technical expertise in support of program prioritization, budget formulation, budget execution and the Agency’s performance reporting system. The Contractor must prepare engineering documents and briefings, which will analyze FAA planning processes and the design, and operation of the National Airspace System (NAS) systems. These documents will deal in systems engineering principles and concepts and broad knowledge of NAS automation, communication, surveillance, and navigation systems. The appropriate FAA Acquisition Management System (AMS) policies, agency’s strategic goals, operational concepts, and updates to the NAS Architecture will be drafted for the system engineering documents designated by the FAA in Task Orders to support that a sound implemental recommendation is provided.

1.2.4.3The Contractor must review and analyze domestic and international aviation technical standards in the areas of communication and surveillance, as it pertains to potential investment opportunities. As an example, this work may include a review of the input and/or analysis of test results from high fidelity simulation of candidate communications and surveillance technologies for insertion into the NAS.

1.2.4.4The Contractor must perform transition analyses from an investment perspective in conjunction with operational and technical impact assessments for changes in the NAS and with respect to any of the NAS subsystems: communication, navigation, weather, ground automation, etc,

1.2.4.5The Contractor must provide the following types of systems engineering support:

(a) Recommend and track the Agency’s goals for the National Airspace System (NAS);

(b) Assess the value and risk of new proposed technological opportunities;(d) Assess future demands on the NAS and recommend means to address

those demands;(e) Examine on-going programs to assess cost and schedule projections; (f) Recommend appropriate NAS performance goals and assess program

accomplishments towards these established goals at subsequent status reviews.

(g) Assess current and historical cost, schedule, performance, benefits, and other relevant data on capital programs to support management

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decisions; and(i) Conduct special studies in the areas of automation, communications,

navigation, and surveillance as required.(k) Drafting of briefings and white papers in support of systems engineering

tasks.

1.2.4.6The Contractor must conduct special studies on an as required basis. These studies cover a wide array of strategic issues. They may range from corporate level financial planning and budget narratives to workforce planning, Business Process Reengineering, Change Management and Implementation, and the integration of business process and systems within an Enterprise Architecture. Examples of tasks in this category are:

a) Support development and updating of FAA’s Air Traffic Controller Workforce Plan,

b) Assist the FAA in drafting the financial portion of the ATO annual report to Congress,

c) Draft recommended future year budget formulation processes,d) Support financial audits,e) Draft reports or portions thereof in response to selected OIG and GAO NAS

and system acquisition reports,f) Draft ATO budget narratives for R, E&D, F&E, and OPS appropriations,g) Conduct program re-baselining and validation activities,h) Prepare studies regarding the financial and benefits aspects of the Next

Generation Air Traffic System (NGATS),i) Provide support to FAA personnel in the preparation of the annual Federal

Activities Inventory Report (FAIR) Act for all ATO activities, including: the development of ATO studies and reports on allocation of ATO Full Time Equivalents (FTE); the development of the FAIR Act Inventory Report for the FAA’s Office of Budget; and in the coordination of the FAIR Act Inventory information with ATO Vice-Presidents.

j) Draft studies involving the performance of NAS systems to identify future infrastructure needs and their estimated costs,

k) Draft corporate-level papers related to overall financial or budget issues such as future budget reauthorization legislation.

l) Conduct assessments of current business processes, performance measures, systems, and tools within the ATO and other LOBs as required.

1.2.5 Financial Studies and Analyses Support:

1.2.5.1The Contractor must provide support for financial studies and analyses, including providing proposal evaluation for contracts related to the update of the Economic Impacts of Aviation Report. The Contractor must provide support as directed for special studies of Budget Formulation and Execution. The Contractor must also provide financial analysis and program analysis support, as required, in requirements identification, analysis of alternative, and determination of impacts of the FAA Corporate reprogramming and budget decisions. Specific requirements for this work will be identified through the issuance of applicable Task Orders.

1.2.5.2The Contractor must support the ATO Financial Controls (ATO-FFC) in developing the revision of FAA financial orders. The Contractor must provide technical support in collecting and analyzing data supporting ATO-F internal reviews

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or other studies required by ATO-F. The Contractor must support annual risk assessment of internal controls processes and testing to ensure compliance with OMB A-123 requirements. The Contractor must provide support in developing ATO and/or agency responses to findings and recommendations from Office of Inspector General (OIG) and Government Accountability Office (GAO) audits and reports.

1.2.5.3 The Contractor must provide continuous support in the collection, analyses, and consolidation of project performance data for LOB and Service Unit Executives. The Contractor shall support the development of briefings and information papers for FAA senior management and to external groups; such as the Office of the Secretary of Transportation (OST), the Office of Management and Budget (OMB), the Government Accountability Office (GAO), Congressional Committees, and industry groups.

1.2.6 Program and Technical Management Support:

1.2.6.1The Contractor must provide program and technical management support. This involves technical and operational analyses to support various FAA functions. This support includes: analyzing R,E&D and F&E projects which include systems planning needs analyses, operational impact assessments, engineering and operational systems designs, technology assessments, safety risk assessment and hazard control analysis, and cost benefit studies.

1.2.6.2 The Contractor must conduct operational impact assessments which include assessments of the operation of Air Traffic Control (ATC) systems, including analysis of operation, maintenance, and replacement options, assessment of specific communications, automation, navigation, and surveillance systems (to analyze deficiencies in their capabilities and impact on national airspace system (NAS) operations;) assessments of the probability of defects, failure and malfunctions in ATC parts, products, and processes of currently fielded systems; assessment of the value of new technological opportunities for ATC systems, aeronautical products, services, and airports.

1.2.6.3 The Contractor must consider operational human factors in assessments of the current NAS’ ability to meet future demands. Human factors must also be included in assessments of Air Traffic (AT) and Airways Facilities (AAF) productivity improvements associated with new ATC projects.

1.2.6.4 The Contractor must support the FAA in establishing and maintaining the procedures, processes and data necessary to maintain and control the Capital Investment Plan (CIP) and the R,E&D plans and schedules, and to analyze the internal and external uncertainties that affect the schedule or technical performance of a program. The Contractor must maintain, or implement, as necessary, schedule control support for R,E&D, F&E, and Operations (OPS) programs for budget submission purposes.

1.2.7 Acquisition Management Support:

1.2.7.1The Contractor must provide acquisition planning support to the Joint Resources Council (JRC) and pre-planning groups (e.g., investment analysis, etc.) and

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to the Executive Council (EC) regarding specific acquisition programs. This includes: provide process expertise on the FAA system safety engineering and business management processes in support of the Acquisition Management System (AMS) for acquisition of new systems in the NAS, analyze the impact of the FAA’s Safety Management System (SMS) on the AMS, the FAA Acquisition System Toolset (FAST), FAA orders, Federal Aviation Regulations (FARs), Advisory Circulars, applicable laws, regulations (e.g., Code of Federal Regulations), ATO Service Unit processes and procedures and Integrated Product Teams (IPTs).

1.2.7.2The Contractor must develop recommended draft technical requirements associated with the development of web-based acquisition related database systems in relation to new system acquisitions and operational changes to the NAS.

1.2.7.3The Contractor must assist the FAA in implementing EVM on acquisition programs and contracts. Support may include: assist in the development of policies, practices, and procedures; staying current in EVM philosophy and practices; analyze Contractor-deliverables; assist in determining proper applicability of EVM to specific contracts.

1.2.7.4The Contractor must provide acquisition system management support by attending key acquisition reviews, readiness reviews, program status briefings to the Joint Review Council (JRC), FAA Acquisition Executive, Budget Executive Council, and support the capital investment team (CIT) at meetings, etc. In participating at these reviews and briefings, the Contractor may be expected to be make recommendations, and possibly draft minutes based on the proceedings of each session. The Contractor must maintain a working knowledge of the FAA Acquisition Management System (AMS) policies and procedures. The manager of this task area will complete the first available FAA sponsored 2-week AMS class after contract award (unless already attended or waived by the FAA). This class is held in the Washington, DC area.

1.2.8 Administrative Support 1.2.8.1 The Contractor must provide supplemental administrative support personnel when authorized through the issuance of Task Orders. Potential tasks that may be authorized include, but are not limited to:

a. Assist ATO administrative managers and officers to coordinate, organize, submit and track personnel actions, as well as maintain official files;

b. Provide on-site administrative assistance to process all routine and high-priority correspondence documents, including Executive-level correspondence. This support shall possess an in-depth and working knowledge of Microsoft Office Automation Software and all office automation, reproduction, facsimile, and other pertinent office equipment;

c. Assist with tracking suspense actions, performing quality control, and maintaining centralized office files to include a document library for the organization. As needed, assistance with the preparation of reports, presentations, and special documentation will also be required. Assistance in the coordination of inter-and intra-office activities and

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functions shall also be required, especially in development of travel plans and arrangement, coordination of meetings and calendars,

d. Clerical/typing support, e. Directing inquires, f. Mail pick-up and distribution, and routine correspondence control (to

include typing, proofing, copying, and distribution of correspondence).g. The contractor shall provide support in developing and preparing

various briefing packages, brochures, handouts, displays, exhibits, and other information materials as may be required.

h. The contractor shall provide support for planning and scheduling conferences and meetings as deemed necessary.

1.2.8.2 Specific requirements for this work will be identified through the issuance of applicable Task Orders.

1.2.9 Business Process Re-Engineering (BPR) Support

1.2.9.1 The Contractor shall provide BPR support by using a methodology that examines and dissects “As-Is” Models of various FAA business work processes, with the purpose of defining, improving, and enhancing the current work processes. These “business work processes” are the FAA activities that are performed to complete required work functions and objectives. The Contractor must support FAA management in setting the stage for the re-engineering project, by recommending which core business processes will be defined.

1.2.9.2 The Contractor shall assist the FAA in assuring that needed Stakeholders and Team members are identified for each of the business work processes that will be examined. Stakeholders are key business members who are ultimately accountable for the success of the project. They will primarily be internal to the FAA, although representatives from interested business partners of the FAA may occasionally participate. The Stakeholders provide high level guidance to the team, and assist in the identification and removal of barriers toward improved work flows. Ultimately, using the modeling maps, team discussions, surveys and interviews – a FAA determination can be made of which business process function or sub-function can be deleted and/or improved upon.

1.2.9.3 The Contractor shall model work functions, personnel and activities for both the existing and planned improved processes. The existing work process objectives as well as those processes to be redesigned must be defined, and will represent the transition from the “As-Is” to the “To-Be” process flows. Automated tools must be used to dissect and define each section of the work process to evaluate both manual and electronic inputs. These tools are used to define and gather all inputs, outputs, touch points, affected human resources, data creation and/or movement points, functions and activities that are a part of the associated work process. The Contractor will also perform a cost analysis of the “To-Be” prototype process improvement. Performance measures must be defined for the prototype to measure the extent to which it can be determined as a success or failure. Specific requirements for this work will be identified through the issuance of applicable Task Orders.

1.2.10 Expert/Consultant Analysis

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Periodically, highly specialized skills may be required to meet specific, short-tem requirements identified by senior management. These skills may not be resident among the Contractor’s workforce. Under these circumstances, and after the approval by the FAA Contracting Officer, the Contractor may be required to identify and recruit needed experts and consultants (less than 1000 hours annually per individual) to complete such requirements as needed feasibility studies, white papers on specific issues, and engineering analyses.

1.3 Reports

The Contractor shall distribute reports as shown below.

1.3.1 Technical Reports: Technical reports may be specified in each TO. Technical reports shall be submitted 30 days after completion of work assigned in TO. The Contractor shall submit three (3) hard copies and one electronic copy in Microsoft Word to the designated COTR.1.3.1.1 Other Technical data deliverables, including charts, reports, briefing packages, tabulations, view graphs, computer software, course materials, or other forms as appropriate, may be specified in each TO. Distribution of Technical reports, deliverables and their quantities will be placed in each TO and may be modified by the COTR.1.3.1.2 A copy of each transmittal letter accompanying all deliverables shall be submitted to the Contracting Officer at the address listed below:Federal Aviation AdministrationAttn: Katherine M. Williams, ATO-A800 Independence Avenue, SW.Washington DC. 205911.3.1.3 If the FAA determines that there are omissions, errors, or deficiencies, the Contractor must make the necessary modifications within 5 working days that will allow the FAA to accept the final product. 1.3.1.4 The FAA will provide written notification of acceptance or rejection within 60 calendar days of receipt of the final product, or as specified by the individual TO. All notifications or rejections will be accomplished by specific justification or substantiation of the reason(s) for rejection. The corrections to the product shall be made within 15 working days unless otherwise specifically directed by FAA. 1.3.2Monthly Progress Reports: For each Task Order, the Contractor must prepare and submit a monthly progress report to the Contracting Officer, the issuing COTR and to the on-site task manager (OTM). This report may be submitted electronically with the permission of the issuing COTR. This report shall describe the accomplishments for the month, problems and resolutions and planned activities. The contractor shall submit this report no later than the 21st day of the following month. The format of the report is at the discretion of the contractor, but is subject to change by the COTR named in the Task Order. This report shall include as a minimum, for each on-going task order effort:a. All technical efforts accomplished during the reporting period and any issues or concerns.

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b. A summary of all contract costs including a detailed cost breakdown by Task Order and status incurred to date including:i. Period covered by reportii. Labor costs expended during the reporting periodiii. Cumulative labor expended per labor category through the reporting periodiv. Travel and Other Direct costs expended during the reporting periodv. Cumulative Travel and Other Direct Costs expended through the reporting periodvi. Contract funds expended during the reporting periodvii. Cumulative funds expended through the reporting periodviii. Contract totals and estimated versus actual expendituresix. Funds remaining under the contractx. Other topics of interest and concern

c. In order to prevent possible conflict of interest issues, the Contractor shall provide in their Monthly Progress report a listing of all prime contracts and subcontracts within the FAA held by themselves and their subcontractors detailing the following information for other contracts supporting any FAA contract and/or subcontract agreements. This information shall include:i. Contract number and applicable “active” Task Order numbersii. FAA assigned COTR and current phone numberiii. Brief description of work scope with an emphasis upon Information Security

elementsiv. Contract/subcontract technical or program lead, their e-mail address and phone numberv. Contract/subcontract and Task Order period of performance.d. A summary monthly cost report containing, at a minimum, those items in sub-paragraph b., above shall be submitted to the Contracting Officer and the COTR. This report shall be submitted electronically and no later than the 21st day of the following month. It shall include status and cost information for all the Task Orders issued to date.

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