table of contents help link in seller … party selling...help link in seller central a-z guarantee...
TRANSCRIPT
HELP LINK IN SELLER CENTRAL
A-Z GUARANTEE
PRO-MERCHANT SUBSCRIPTION
AMAZON PRODUCT ADS
FBA EXPORT
SHIPPING OPTIONS
SHIPPING RATES AND CREDIT 19
RETURNS INFO
GETTING PAID
INCORRECT NEGATIVE FEEDBACK
APPAREL SELLING PRIVILEGES REMOVAL
SELLER PERFORMANCE
CORRECTING PRODUCT DETAILS
HOW BUY BOX WORKS
FEES AND PRICING
IRS REPORTING REGULATIONS
PROVIDING YOUR TAXPAYER IDENTIFICATION
INFORMATION TO AMAZON
TAX FORM INFO
SELLERSTOOLBOX.COM FEATURES
SCOUTING - MOBILE & BROWSER
BULK PRICING
ANALYTICS REPORTS
VELOCITY REPORT
SALES TAX REPORT
RETURNS AND SHIPMENT ERRORS
PRICING
CUSTOM SOFTWARE DEVELOPMENT
CUSTOMER RETURNS SERVICE
CATEGORIES REQUIRING APPROVAL
PERMITTED AND PROHIBITED LISTING
CATEGORIES TO CHECK RESTRICTIONS
PRODUCT BUNDLING
PRODUCT DETAIL PAGE RULES
PRODUCT TITLE REQUIREMENTS
PROHIBITED CONTENT AND INTELLECTUAL PROPERTY VIOLATIONS
HAZARDOUS MATERIALS
DATE AND TEMPERATURE SENSITIVE PRODUCTS
TEMPERATURE-SENSITIVE PRODUCTS
IMMEDIATE DISPOSAL RETURNS
LOST AND DAMAGED INVENTORY REIMBURSEMENT
PACKAGING AND PREP REQUIREMENTS
VOLUME AND CONTAINER RESTRICTIONS
SHIPPING AND ROUTING REQUIREMENTS
FBA FULFILLMENT FEES
DETERMINE PACKAGE TYPE
PACKAGE TYPE FEES
CALCULATING OUTBOUND WEIGHT
MULTI-CHANNEL FBA FEES
PREFERRED FBA CARRIERS
FBA FEES
INVENTORY CLEANUP DATES
MONTHLY INVENTORY STORAGE FEES
LONG TERM STORAGE EXAMPLES
QUALIFICATIONS FOR STICKERLESS COMMINGLED PRODUCTS
HIGHLIGHTS FROM TERMS OF SERVICE
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TABLE OF CONTENTS
2 3
How To Use
This document is designed to help you find information quickly. It compiles many
references, lists, and tables from Amazon.com and FBA which are needed to list
products, understand fees, and other tasks while selling on Amazon.com.
Throughout this document you will find numbers after headings and other
information. That number is a node id on Amazon and is a reference to where the
information was gathered. You can click on the number to go to the web page. Or you can get to the webpage by pasting this URL into your browser and appending
the number to it.
http://www.amazon.com/gp/help/customer/display.html?nodeId=
DISCLAIMER:
The information in this document is for reference purposes only. It is designed to
provide a quick method to look up information related to selling on Amazon and
through FBA. There may be errors and/or omissions present and the author makes
no guarantees pertaining to accuracy or completeness. When in doubt, search the
documentation on Amazon.
This content was created in May 2013 and thus will become out of date as Amazon
makes changes.
If you are interested in contributing, commenting, suggesting, or questioning
anything in this document, please contact Robert Casto at robert@sellerstoolbox.
com. SellersToolbox welcomes any help you wish to offer.
Categories Requiring Approval 14113001
Automotive Parts
Clothing, Accessories & Luggage
Collectible Books
Entertainment Collectibles
Gift Cards
Industrial & Scientific
Jewelry
Motorcycle & ATV
Sexual Wellness
Shoes, Handbags & Sunglasses
Sports Collectibles
Textbook Rentals (not currently accepting)
Watches
Wine
Permitted and Prohibited Listing 200277040
Violation Consequences:
• Cancellisting
• Limitlistingprivileges
• Suspendlistingprivileges
• Lossofsellingprivileges
Report a Violation: http://www.amazon.com/gp/help/reports/
contact-us/ref=ag_xx_cont_200164330
4 5
Categories to Check Restrictions
•Alcohol200277080
•Animals&AnimalProducts200277100
•Art200277120
•Automotive200277140
•Clothing200277160
•Cosmetics&Skin/HairCare200277200
•Currency,Coins,CashEquivalents,andGiftCards200277180
•Drugs,DrugParaphernalia&DietarySupplements200277220
•Electronics200277240
•Food&Beverage200277280
•Gambling&Lottery200277380
•Hazardous&DangerousItems200277300
•HumanParts&BurialArtifacts200277320
•Jewelry&PreciousGems200277340
•KindleAccessories200500140
•MedicalDevices&Accessories200277400
•OffensiveProducts200277420
•Other200685950
•PostageMeters&Stamps200277480
•RecalledProducts200277500
•SexualWellness200277520
•StolenProperty&LockPickingDevices200277600
•SurveillanceEquipment200277620
•Tobacco&Tobacco-RelatedProducts200277660
•Warranties&Services200277680
•Weapons200277700
Product Bundling 200442390
•Mustbecomplementary,matchthelistingexactly,cannotbemodified
once made, and have a unique UPC
•Notallowedinbooks,music,video,dvd,orvideogamescategories.
Fees based on category where listed.
•“Bundle”mustbeinproducttitle,andthe1stfeatureanddescription
must state number of items and list the products
•Imagemustbeofalltheitems,notpiecedtogether
Product Detail Page Rules 200414280
•AddaProducttoolonlyforitemsnotlisted
•Cannotadditemsthatalreadyhaveapage
•Allsellersoftheproductwillusethenewpage
•Includeonlyitemfeatures,notitemcondition
•Book,Music,Video,andDVDbundlesmayonlybelistediftheywere
bundled by the manufacturer
•ProhibitedorRestrictedproductscannotbelisted
•MustmeetNorthAmericanProductSafetyStandards
•AllimagesmustmeetAmazonstandards
•Titles,descriptions,bulletpoints,orimagesmaynotcontain:
o Pornographic, obscene, or offensive content.
o Phone numbers, physical mail addresses, e-mail addresses,
or website URLs
o Availability, price, condition, alternative ordering information,
or alternative shipping offers
o Spoilers about Book, Music, or Video listings
o Reviews, quotes, or testimonials
o Requests for customer reviews
o Advertisements, promotional material, or watermarks on
images, photos, or videos
o Time-sensitive information
Prohibited Content and Intellectual Property Violations 200414300
Prohibited Content:
•FordistributionoutsidetheUnitedStates
•Illegal/potentiallyillegalproducts
•Offensivematerial
•NudityandPornography
•Privacyinvasion
•Advertisements
•Digitallydownloadable
IP Property Violations:
•Counterfeits
•Unauthorizedorunlicensed
•RecopiedMedia
•Transferredmedia
•Promotionalmedia
•RightsofPublicity
6 7
Product Title Requirements 201101000
•DO:Capitalizefirstletterofeachword,usenumbers,spelloutmea
surements, include size and color with child ASIN, keep to 50
characters, and use standard text.
•DONOT:UseALLCAPS,capitalizeconjunctions,articlesor
prepositions; include seller info, price or promotional message; use
merchant, brand, or manufacturer name or information; symbols, or
subjectivecommentary.
Hazardous Materials 200339720
Cannot process by Fulfillment by Amazon:
•ItemsregulatedbytheU.S.DepartmentofTransportation:explosives,
compressed gases or aerosols, flammable liquids or solids, oxidizers,
poisonsandcorrosivematerials200525830
•Lithiumbatteriescanbesoldwithrequiredinformation200385160
•Vehicletiresandbatteries
•DEAregulatedsubstancesandchemicals
•Devices,drugs,dietarysupplementsthatrequireaprescription,
supervision, or direction
•FDAprohibitedproducts
•Aplantnotdoublepackagedorlegaltosell
•Recalledproduct
•ItemsillegaltosellinanindividualUSjurisdiction
•Tobaccoproducts
•Alcohol
•Guns,parts,kits,mace,blackpowder,ammunition(excludingbb
bullets, caps, air gun balls, cap guns, model guns that do not fire)
Sellable but not FBA:
•Giftcards/certificates
•Itemswithpamphlets,price-tags,non-Amazonstickers
•Dimensions>144”x96”x96”or>150pounds
•ShipmentrequiringLTLcarrierhandling
•Requirebutdonothaveproperpreparation200243250
•Damagedordefectiveunlessappropriatelylabeledand
marked as used
•Improperlyregisteredlabels
•Productsrestrictedbymanufacturer
•Illegallymanufactureditems,replicationsorreproductions:counterfeits
may be destroyed
•Determinedunsuitable200339710
Date and Temperature Sensitive Products 200339730
•FBAitemsmustexpirein90daysormore
o Expiration < 50 days will be removed or destroyed
•Expirationdatein36+ptfontoncartonandunit
o Date format: MM-DD-YYYY
o Cover original date if different
o Cover manufactured date if present
•Cannotmixproductswithexpirationdates
•MusthaveFBAlabels200243200
•Fullyenclosedandsealedinshippablepackaging
•Productsneedingpreparation(glassjars,bottles)musthave
expiration date on the outside
Temperature-sensitive products200339730
•Handle50to100degreeshelflife
•Nomarkingswithtemperaturerequirementsunlessrangeisfrom
50 to 100 degrees
•Ifmeltable,onlyacceptedbetweenOctober1andApril30;after
May 1 products may be disposed
•Removalorderisneededtohavemeltableinventoryreturned
beforeMay1200280670
•Noitemsallowedneedingrefrigerationorfreezing
•Noperishablesarepermitted
Immediate disposal returns 200386180
•HazmatItems:(hazardouschemicals,flammablesubstances,
batteries, perfumes )
•Allchemicals/alcoholwillbedisposedof
•Brokenglass
•OpenedPersonalCareandSexualWellnessitems
•Consumables
•Anythingwithanexpirationdateorlotnumber
•Bedding
•BabyItems
8 9
Lost and Damaged Inventory Reimbursement 200242960
Limit of $2,000 insurance; if higher, get 3rd party insurance.
Examples of insured products:
•Damagedinfulfillmentcenter
•Lostinfulfillmentcenter
•Missinginfulfillmentcenterfor30days
•Lostordamagedindeliverytothecustomer
•Lostordamagedinshippingtothefulfillmentcenterusing
Amazon-partners
Examples of products not covered:
•ProductslistedinFBAProductRestrictionsornotmeeting
Inventory Requirements.
•Restrictedproductsthrougharemovalorder
•Defectiveunitsorunitslostordamagedbycustomers,
distributors or sellers
Default Replacement Value by Category
Packaging and Prep Requirements 200243250
•Nolooseproducts
•Label-SoldasaSet
•Boxes-6sided,completelysealed,pass3’droptest
•PolybaggedUnits–5+”openingmusthavesuffocationwarning,
.09+milthickandtransparent
•Musthavescannablelabelafterbagging
•Casepacked-matchingSKUandcondition
•ExpirationDates-Oncarton36+ptfont,andindividualunits,format
is MM-DD-YYYY
•Nomarketingmaterialsallowed
Liquids200280420
•Mustpass3’droptest,capistightened,andhavedouble-sealor
safety seal. Without double seal must be bagged.
Volume and container restrictions
Category Replacement Value
Book $12
Music $10
Video $10
DVD $15
Electronics $100
Jewelry $50
Video Games $25
Kitchen $25
Gourmet $25
Home $50
Sports $50
Baby $20
Toy $20
Beauty $20
Health $20
All other $25
Packaging Requirements
ContainerType
SellableUnit
Size Volume
Double SealedScrew Cap
Corrugated
Box
Glass
Single StandardSize
< 4 oz Yes No
4+oz. Ineligible for FBA
Oversize Ineligible for FBA
Bundled Ineligible FBA
Non-glass
SingleStandard
Size
< 50 oz. Yes No
50+oz Ineligible for FBA
Oversize Ineligible for FBA
BundledStandard
Size
<68oz,(12 lb.) Yes Yes
68+oz.(12+lb.) Ineligible for FBA
Oversize Yes Yes
10 11
Shipping and Routing Requirements 200243260
•Girth=length+2*height+2*width
•Sidesstandard-sizeditemboxes<25”.
•UPSlimits:Length<108”,Girth<165”
•Surchargeforgirthover130”
•Boxeswithvolumeover5,184in3or3ft3receiveadimensional
weight charge
•Boxeswithweight>50lbs.mayonlycontainoneunit.Ifweight>
50lbs,label“TeamLift”,if>100lbs.label“MechLift”.Boxeswith
jewelrymustbe<40lbs
•NogaylordsorPOScontainers
•Donotbundleboxes
•Removelabelsandmarkingswhenreusingboxes
•Allowedcontainers:RegularSlottedCarton,Bflute,EdgeCrush
Test 32, and 200 lb/sq. inch burst strength
•Dunnage-Allowed:Foam,airpillows,fullsheetsofpaper.
•Dunnage-NotAllowed:Styrofoampeanuts,biodegradablepeanuts,
cornstarch peanuts, crinkle wrap, shredded paper
FBA Fulfillment Fees201119410
Determine Package Type
Pellets, Powders, and Granular 200280430
•Mustpass3’droptest,lidsmustbesecure.Iftheproducthasanunse
cure lid, it must be placed in a sealed bag.
Sharp Units 200280440
•Packagingmustcompletelycoverthesharpobject,useblisterpackto
cover the sharp edge, attach the sharp product to a footprint and wrap
the unit in plastic, check that product cannot pierce its packaging.
Glass, Ceramic, Breakable, and Fragile Units200280450
•Mustpass3’droptest,mustbepackagedinasixsolid-sidedboxor
completely protected in bubble wrap so the product is not exposed in
any way, individually wrap all units.
Plush Units200280460
•Usesealedbagsorshrinkwrap,leavenoexposedsurfaceoftheunit.
Do not allow bag or shrink wrap to stick out more than 3 inches
from dimensions.
Baby Products200956720
•Usesealedbagsorshrinkwrap,leavenoexposedsurfaceoftheunit.
Do not allow bag or shrink wrap to stick out more than 3 inches
from dimensions.
Apparel, Fabric, and Textiles200280470
•Individuallypackinsealedbagsorshrinkwrap,boxitemsthatcouldbe
damaged by bags. Shoe products must be in a shoe box or polybag,
lids must be secured with non-adhesive band or removable tape.
Jewelry 200342400
•Individuallypackpouchesinplasticbagswiththebarcodeonthe
outside of the pouch. Boxes that are easily cleaned and not easily
damaged do not need to be bagged.
Small Products200944670
•Ifaproduct’slargestsideislessthan2-1/8”itmustbepackaged
in a polybag.
Plexiglas200492640
•Uselabelatleast2”X3”declaringitisPlexiglas.
Adult Products 200505430
•Baginblack,opaquebags.
Size Tier Longest Side
Median Side
Shortest Side
Length + Girth
Weight
Small Standard
Size15” 12” 0.75”
Media: 14 oz.
Non-Media: 12 oz
Large Standard
Size18” 14” 8” 20 lb.
Small Oversize
60” 30” 130” 70 lb.
Medium Oversize
108” 130” 150 lb.
Large Oversize
108” 165” 150 lb.
Special Oversize
Over108”
Over165”
Over150 lb.
12 13
Package Type Fees
Calculating Outbound Weight
Shipping Method
Order Handling
Pick & Pack
Weight Handling/lb.
First 15 lbs. +next16-70
+next71-150
Standard $1.90 $0.60 $0.45 $0.45 $0.45
Expedited $7.40 $0.60 $0.55 $0.70 $0.85
Priority $14.40 $0.60 $1.50 $1.75 $2.00
Multi-Channel FBA Fees 201119430
Standard Size Media
Standard Size Non-Media
Oversize
Preferred FBA CarriersSmall Parcels (SPDs) - UPS
Less than Truckload (LTL) - ABF and BNSF
Full Truckload (FLT) - CH Robinson
FBA Fees – 200685110
Inventory Cleanup Dates
Standard $4.75 $0.75 $0.45 $0.45 $0.45
Expedited $7.40 $0.75 $0.55 $0.70 $0.85
Priority $14.40 $0.75 $1.50 $1.75 $2.00
Standard $7.00 $3.00 $0.50 $0.70 $0.90
Expedited $7.40 $3.00 $0.60 $0.80 $1.00
Priority $14.40 $3.00 $1.50 $1.75 $2.00
Special Handling for Qualifying LCD and CRT Units
Add$85.00forall shipping methods
SpecialHandlingforQualifyingProjectionand Plasma Units
$125.00 for all shipping methods
Inventory Removal Orders
Service Per Standard-Size Unit Per Oversize Unit
Return $0.50 $0.60
Disposal $0.15 $0.30
Inventory Cleanup Dates Affected inventory Long Term Storage Fee per ft3 of item
August 15February 15
Units in fulfillment centers365+days
$22.50
Size TierOrder
Handling Unit
Pick & Pack
Weight Handling
1 lb. 2 lb. Over 2 lbs.
Small Standard
-Media$0.00 $1.00 $0.42
Large Standard
Media$0.00 $1.00 $0.46 $0.76 $0.76+
$0.40/lb.
Small Standard
Non-Media$0.00 $1.00 $0.42
Large Standard
Non-Media$0.00 $1.00 $0.46 $0.99 $0.99+
$0.38/lb
Small Oversize $0.00 $4.00 $0.99+$0.38/lb
Medium Oversize $0.00 $5.00 1.49+$0.38/lb.
Large Oversize $0.00 $8.00 $60.00+$0.76/lb.above90lbs.
Special Oversize $0.00 $10.00 $120.00+$0.90/lb.
above90lbs.
Product Size Tier and Category Outbound Shipping Weight
Standard-Size Media 2oz(0.125lb.)+UnitWeight
Standard-Size Non-Media 4oz(0.25lb.)+UnitWeight
Oversize Media and Non-Media
16oz(1.00lb.)+(DimensionalWeightorUnitWeight, whichever is greater)
Special Oversize 16oz(1.00lb.)+UnitWeight
14 15
Monthly Inventory Storage Fees
Long Term Storage Examples
Qualifications for Stickerless Commingled Products 200243180
•Mustbenon-media
•Notqualifiedfromtimetotime:Antiques,Apparel,Art,Jewelry,
Loose stones, Software, Shoes, Sports memorabilia, Wine,
Video games
•“New”condition
•UPCorEANscanablebarcode
•UPCorEANmapstoasingleASIN
•Accessiblebarcodesonoutside
•Noexpirationdate
Highlights from Terms of Service - https://sellercentral.amazon.com/gp/help/external/help-
popup.html?itemID=1791#FBA
•DonotlistAmazononanyimportdocuments
•NotifyAmazonofrecallsissuedonproducts
•Amazondeterminesrefundsandreplacements
•90dayreturnsdeadlineifaccountisended
Help link in Seller Central 1161232
A-Z GuaranteeCheck“A-to-ZGuaranteedClaims”regularly
Covered in Guarantee: •Buyerneverreceiveditemordered
•Buyerreceiveddifferentitemthandescription
•Buyerreturneditembutsellerdoesnotrespond
When a claim is submitted: •Respondimmediately
•Noresponseisacceptingresponsibility
•Customermaybereimbursedduringinvestigation
Pro-Merchant Subscription •$39.99subscriptionfee
•$0.99persalefeeiswaived
•Stillpaycommissionandthevariableclosingfee
•AccesstoVolumeListingandOrderManagement
•EligibleforFeaturedMerchantstatus
•Unlimitedproductlistings
Amazon Product Ads •AdsonAmazon.comthatlinktoyourwebsite
•Chargedonlywhenacustomerclicksanad
Month Cost / ft3 / month
January - September $0.45
October -December $0.60
Example Product
Cubic volume per Unit
Base Storage Fee (per Unit per month)
Base Storage Fee (per Unit per
year)
Long-Term Storage Fee (per Unit per
year)
Long-Term Storage
Fee multiple
over Base Storage
Fee
Averagebook
0.025 $0.01 $0.14 $1.10 7.7
Averagetoy
0.102 $0.05 $0.60 $4.58 7.7
Large toy 1.172 $0.53 $6.85 $52.73 7.7
16 17
FBA Export 200242770
Applies to media and eligible non-media products
Shipping: Priority(2-4days),Expedited(5-8days),Standard(15-32days)
Supported Countries: •AlaskaandHawaii
•USProtectorates
•APO/FPO
•Canada
•EuropeandAsia
•Australia
•Argentina,Brazil,CostaRica,Mexico,SouthAfrica
Shipping Options 1161252&qid=1364100230&sr=1-1
Must ship within 2 days of order
Must offer standard shipping. Priority expedited shipping is optional
•DomesticStandard:4 to 14 business days in U.S., 7 to 32
business days international
•DomesticExpedited: 2 to 6 business days
Premium expedited shipping and international shipping for media:
•2-DayDomestic:within48hours
•1-DayDomestic: within 24 hours
•StandardInt’l:3to6weeks+customs
•ExpeditedInt’l:3to7businessdays+customs
Handling Time + Transit Time = Delivery Time •HandlingTime: Between order placement and seller drop off
to delivery service. Default 1-2 business days unless qualified
for one-day handling
•TransitTime: Loading dock to customer
•DeliveryTime: Order placement to customer
Shipping Rates and Credit Table shows the amount received from Amazon to offset shipping cost
Standard Expedited Two Day One DayStandard
Int’lExpedited
Int’l
Books 3.99 6.99 11.98 17.9816.951lb23.95>
1lb44.95
Music 3.99 6.19 7.98 11.98 14.29 44.95
Videos 3.99 6.19 11.98 17.98 14.29 44.95
DVDs 3.99 6.19 7.98 11.98 14.29 44.95
Video Games
3.99 6.99
Software 3.99 6.99
Electronics
4.49+0.50/lb. (weight of item)
Kindle Accessories
Camera & Photo
Tools & Hardwares
Kitchen & Houseware
Outdoor Living
Computer
Sports & Outdoors
Cell Phones & Service
Musical Instruments
Office Products
Toy & Baby
Other
18 19
Returns Info 15015721
Requirements for a Full Refund •Newcondition
•Alloriginalpackagingandaccessoriesincluded
•Mediaitemsstillinplasticwrap
•Musicalinstruments,televisions,andconsumerelectronicsneed
UPC or serial number
•Shoesandclothingmustbeunworn
Items with FREE Return Shipping •PurchasedfromAmazon.com
o Baby Items, Shoes, Clothing, Accessories, Jewelry, Watches
(except from Sports & Outdoors)
Getting Paid 1161250
•Automatictransfertoyourbankaccountevery14days,mayrequesta
transferonceevery24hours–3485851
Incorrect negative feedback1161258
Feedback will only be removed if it contains:
•Obscenity/profanity
•E-mailaddress,fullname,ortelephonenumber
•Onlyaproductreview
Apparel selling privileges removal200370580
•Removedforpoorperformance,violationsofSellingPolicies–
200267770, violations of Prohibited and Restricted Products
Reinstating Privileges: •CreateaPlanofAction
•SendappealtoAmazon
•OnRemovalofPrivilegesnoticeclickAppeal
•EnterPlanofActionwithtelephonenumber
•Usuallyansweredwithin48hrs
Seller Performance12880481
Metric goals:
•Orderdefectrate:<1%
•Pre-fulfillmentcancelrate:<2.5%
•Lateshipmentrate:<4%
•Refundrate:ordercorrelated.
Correcting Product Details 200392930
Methods to correct product information 1. Use Actions link under Manage Inventory or upload an inventory file
2. Click Update Product Info under Product Details
Methods to change product image on detail page 1. Use Actions link under Manage Inventory or submit inventory file with
new image URL
2. Under Product Details on detail page, click give feedback on images
(use to report incorrect images)
How Buy Box Works200401830
•BuyBoxPlacementincreasessales
•FeaturedMerchantscompeteforitbasedonfactors:competitiveprice,
availablestock,updatedinventory,andplannedvacations200219380
Fees and Pricing 1161240
20 21
Item price
+ Shipping paid by the buyer
+ Gift wrap paid by the buyer
- Referral fee
- Variable closing fee
- $0.99peritemfee(unlesssellerpaysasubscriptionfee)
= Total deposited to seller account
Referral Fees Media Variable Closing Fees
•$1.35forallmedia
•Music,VideoandDVDare$0.80untilApril24,2014forFBA
IRS Reporting Regulations 200663310
U.S.taxpayersellersmustfileForm1099-Kifexceeding
•$20,000ingrosssales
•200transactions
Non-U.S.taxpayersmustgiveFormW-8BENtoAmazon
Providing Your Taxpayer Identification Information to Amazon
AllProfessionalSellersandsellerswith50+transactionsinacalendaryearmust
provide Taxpayer Identification to Amazon.
https://sellercentral.amazon.com/gp/seller/configuration/account-info-page.
html/ref=ag_acctinfo_dnav_onconfig_
UselinktoentertaxpayerinfoorvalidateW-9orW-8BENforms.Ashortinterview
will automatically determine correct tax form.
Tax Form Info
•1099-KformsdueonthelastdayofFebruaryfortheprevious
year’stransactions
•1099-kformscanbefiledelectronicallythroughFIRE.
•Contactfilerifinformationisinerror.
•ContactIRS:1-866-455-7438
http://www.irs.gov/uac/FAQs-on-New-Payment-Card-Reporting-Requirements
Domestic Standard
Domestic Expedited International
Non-media products
$0.45+ $0.05/lb.
$0.65+ $0.10/lb. Not available
Product Type Referral Fee
Amazon Kindle 15%
Automotive Parts and Accessories 12%
Baby Products (excluding baby apparel) 15%
Books 15%
Camera and Photo 8%
Consumer Electronics 8%
Electronics Accessories5%forportion$1-100+
8%forportiongreaterthan$100
Entertainment Collectibles20%forportion$1-100+
10%forportion$100-1,000+6%forportiongreaterthan$1,000
Home&Garden(includingPetSupplies)** 15%
Industrial & Scientific (Food Service, Janitorial & Sanitation) 12%
Kindle Accessories 25%
Music 15%
Musical Instruments 15%
Office Products 15%
Personal Computers 6%
Shoes, Handbags and Sunglasses 15%
Software & Computer Games 15%
Sporting Goods 15%
Sports Collectibles20%forportion$1-100+
10%forportion$100-1,000+6%forportiongreaterthan$1,000
Tires & Wheels 10%
Tools & Home Improvement 12%
Toys 15%
Unlocked Cell Phones 8%
Video & DVD 15%
Video Games 15%
Video Game Consoles 8%
Watches 15%
Other 15%
22 23
SellersToolbox.com Features
•Browserbased-nodownloadsorinstallation
•Multipleloginspermitted
•Alltoolslocatedinoneconvenientplace
•Fastreports,nowaitingtogatherdata
•Dataupdatedfrequentlythroughouttheday
•ConnectsdirectlywithyourSellerCentralaccount
•Noneedtoreentersales,fees,orinventorydata
•Simpletouseandnavigate
•Emailandphonesupport
•Researchemailedoncompletion,noneedtocheck
•OrderlinkstoSellerCentral
•ProductDetaillinksonAmazon.com
•Reportsavailableincomma,tab,ExcelTMformats
•Newtoolsaddedquarterly
Scouting - Mobile & BrowserOur Scouting tools do much more than show you prices. We offer browser-based
scouting when at your desk, and iPhone and Android version for when you are out
at the stores. We include information that no other scouting tool does today.
•IndicatorswhenaproductisanAdd-On,Hazmat,orOversized
•CurrentinventoryinformationforPROandADVANCEDaccounts
•SalesandpricinghistoryforPROandADVANCEDaccounts
•Lowest5pricesforNew,Used,andFBAsellers
•Shoppingcartsbasedonsuppliertokeeppurchasesseparate
•Completebreakdownofallfees
•NETpricingforeasyviewtodetermineifproductisprofitable
•Integratedbarcodescannerlibrary,nothingelsetobuy
•Abilitytosearchplaintext,UPC,EAN,ASIN,ISBN
•Canusevoicetotextcapabilitiesofthephonetoentersearchterms
•Picklistwhenmultipleproductsarefound
•Linksto5othersitestoresearchproductquicklyandeasily
•Fullproductdetails,images,features,andmoreallavailable
Bulk PricingIf you have lots of products you want to research at once, our bulk pricing tool will
make it simple. Paste your list, choose the type of data, and hit submit. You will get
an Excel spreadsheet in the mail when it is done, complete with over 60 data points
about each product.
Analytics ReportsTherearemanyreportscoveringsales,inventory,payments,fees,1099-K,and
much more. All reports offer download in CSV, TAB, and Excel formats. And can be
requested in monthly, quarterly, and yearly timeframes. Now you can see your fees,
track costs, and get a clear view of your profitability yearly, monthly, and even down
to the individual sale
Velocity ReportManaging your inventory can be a difficult task. You need to know how much your
selling, how quickly it sells, how long it takes to get from the supplier, and to get
it to Amazon if you use FBA. That is a lot of information that has to be gathered,
processed, and turned into a quantity so that orders can be placed in time.
Get this wrong and you could have too much inventory sitting idle, or worse, not
have enough and loose sales to your competitors. The Velocity report was made
to eliminate much of this work and make it easy to do frequently. With the Velocity
report you can ...
•Doresearchonallofyourinventoryorspecificsuppliers
•Researchperforminginventoryorreviewthosethatarenotselling
•Usefrom7daysto1yearworthofsaleshistory
•Calculatecoverageneededfrom7daysoutto1year
•Hiderecentlyordereditems
•FocusonFBAorMerchantfulfilleditemsonly
•Seethenumberofdayscoverageyouhaveforanitem
•Seethenumberofitemsthatshouldbepurchased
•Managesuppliersandnumberofitemspercasetohelpwithordering
•Seecostandupdateeasilyifithasnotbeenentered
•Seecurrentpriceoftheitemalongwithitsskuandtitle
•Sortallinformationbyanycolumnorcombinationofcolumns
•DownloadadetailedExcelspreadsheetwithevenmoreinformation
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Sales Tax ReportOne of the most strenuous aspects of running a business is managing your taxes.
SellersToolbox’sSalesTaxtooltakesawaythefearofauditsbyaccurately
calculating taxes for your sales. No more spending hours figuring out what you
owe; now with Sellers Toolbox it takes seconds to get your tax information in
accurate reports showing all of the details.
Sales Tax uses an extensive database of information provided by Zip2Tax, a sales
and tax information provider for businesses. Their researchers track rate and zip
code changes across all 50 states and US territories, providing accurate and up
to date resources.
WithourSalesTaxtool,everysaleisreportedwithtaxrates,jurisdictions,filing
codes, and shipping tax. You can view sales taxes by state, monthly, quarterly, and
yearly. Our reports provide state, county, city, and special district tax rates with filing
codes, making it even easier to file your taxes online. Your total tax bill is provided
so you can file your taxes quickly. All of this information can be exported to CSV
and XLS files, so you have accurate tax records at your fingertips. Save the files
to create an archive of tax records you can use in case of an audit.
Returns and Shipment ErrorsAs unfortunate as it is, returns are part of the selling business. Not only do they
count as a loss for you, they can be complicated and time consuming to manage.
But the Sellers Toolbox Returns tool simplifies the process and makes each case
as easy to navigate as possible.
Returns allows you to view all details on any given return showing you dates,
status, and product information so you have all the information you need at your
finger tips. Look up a return by date, SKU, case number, or status, and feel
confident in your negotiations with your customers and Amazon.
Ourtooldoesn’tjustgiveyouthenumbers,italsohelpsyoumanagereturni
nformation such as customer satisfaction and reasons for returns. Returns allows
youtoassociateaCase#andenternotestosimplifyyourworkintryingtoget
reimbursedbyAmazon.Nomorewillyoulosemoneybecauseyoudidn’thave
time to review this often ignored part of your business.
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Custom Software Development
SellersToolbox is more than a bunch of tools. It is a platform on which custom
solutions can be built.
ReportsSpecial reports can be built to fit your specific needs. Sales, fees, inventory, and
otherinformationfrommorethanjustAmazon.comcanbepulledandputtogether
into a form that works best for you.
ExportsFiles can be exported into any number of different formats, including Microsoft
Word, Excel, Open Office, PDF, XML, or even a custom file format. Any of these
files can be automatically emailed or transferred to a destination of your choice.
ToolsSpecial tools can be developed for your business based on your specific needs.
Current tools on the site can be modified to include or hide information providing
a customized method for completing a task.
Benefits •Nosoftwaretoinstall
•Maintenanceandbackupsdoneautomatically
•Shorteneddevelopmenttime
•Noongoingmaintenancecosts--justnormalsubscriptionfees
forthewebsite*
* Custom changes or enhancements charged at normal development rate.
Customer Returns Service
SellersToolbox is happy to announce a new service to deal with your customer
returns. Our goal is to simplify your life as a seller and help you focus on what
you do best, finding and selling great products on Amazon.
Features •AbilitytoautomaticallyshipfromAmazontoourprocessingcenter
•Paymentforitemsregardlessofcondition
•Supportforoverstockitemremoval(mustbeapproved)
•Monitoringofreturntrendstohelpyoufindpotentialproblems
•Customoptionsandfeaturesavailabletofityourneeds
Benefits •Eliminateexpensesassociatedwithprocessingreturns
•Predictableincomewithouttheeffortofresale
•Betterthantakingthestandardtaxdeduction
•Canbefullyautomatedorhandledmanually,yourchoice
How does it work?Once a service contract has been put into place which outlines the services,
options, and other details of agreement; the following would take place on
your Seller Central account.
•EnableAutomatedUnfulfillableRemovals
•SettoReturnandnotDispose
•Setscheduleasdeterminedincontract
•Setyouremailaddressfornotification
•Enterourprocessingcenteraddress
To learn more, please use the Contact Us link on SellersToolbox.com and choose
Returns Service for the purpose of contact. If you would like us to call you, please
provide a phone number and the best time to call.
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CUSTOMER TESTIMONIALS
Matt W.
“ This software has saved me thousands of dollars a month! We can
now easily determine what we need to order and how many of each item to send in
to FBA. SellersToolbox is the best investment we have made in regards to selling
on Amazon as it allows us to best utilize our capital and saves us time. Any
serious Amazon seller is at a serious disadvantage without this software.”
Al M.
“ SellersToolbox is a tremendous value for my business. I use it
on a regular basis to help manage my amazon inventory. I use the Bulk Pricing
Application for product research and profit analysis on potential buys from
wholesalers.It’squickandgivesmeprecisecompetativepricinginformation
for easy analysis.”
Eric S.
“ IuseSeller’sToolboxtosavetimeresearchingandanalyzingmysalesdatawithjustafewclicks.Thedownloadablereportsarecleanlyformattedandlet
meworkwiththedataquickly.WhenI’veneededhelpthesupporthasbeenfast
andaccurate.IhighlyrecommendSeller’sToolbox.”
David P.
“ Ihavefoundthe‘closelistingstool’alonetobeworththemonthlysubscription fee. I like to have a good idea of what I have in inventory, and your
tool is the best way I know of to deal with closing listings for FBA items that
havesoldout.Itisadefinitetimesaver.The‘mergeshipmentstool’hasbeen
alifesaveraswell.It’shelpedmeoutofacoupleofpinchesthatIcouldn’t
have corrected otherwise.”
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Phone: (513)847-4942
Email: [email protected]
sellerstoolbox.com
SellersToolbox is more than a bunch of tools.
It is a platform on which custom solutions can be built.
30 DAY MONEY BACK GUARANTEE