tabletop care guidelines - steelite · tabletop care guidelines ... microwave • never place on...

TABLETOP

CARE

GUIDELINES

TABLETOP CARE GUIDELINES

2 www.steelite.com

Made For LifeOur Made in England – Made for Life campaign promotes the benefits of British manufactured tableware, and underpins the four elements of our mission statement.

This is our commitment to you. We make our products and serve our customers with this in mind – everything we deliver is for life.

Edge Chip WarrantyThe Steelite International Lifetime Edge-Chip Warranty is your assurance that all Distinction and Performance products manufactured in the UK factory will withstand the rigours of the modern commercial kitchen and remain chip free.

O U T S T A N D I N GS E R V I C E

Our cus tomers are par tners

for l i f e.

We design our produc t s for

l i f e.

I N S P I R A T I O N A LD E S I G N

We make our produc t s for

l i f e.

E X C E L L E N TQ U A L I T Y

We are he lping secure an

env ironment tha t is f i t for l i f e.

M I N I M I S I N GE N V I R O N M E N T A L

I M P A C T

www.steelite.com 3

Selected For YouSourced from carefully chosen partners around the world, the Selected For You range of products are perfect complements to Distinction and Performance tableware.

The use of different materials is essential in the creation of the modern tabletop and the Selected For You ranges have been compiled to bring a wide choice of products to help create a complete tabletop solution.

All Steelite International’s global partners are chosen with you in mind. They are all subject to stringent selection criteria and are selected based on the business principles of Steelite International.

• Excellent quality

• Inspirational design

• Outstanding service

• Minimising environmental impact


4 www.steelite.com www.steelite.com 5

General Care

• 70% of damage / loss occurs at the dishwasher table

• Ensure dishwasher table has sufficient space to store

dirty items

• All washing equipment should be maintained and

checked regularly

• Back up stock - at least 12 weeks

• Check stock regularly

• Storage facilities should allow for stock rotation to

prevent overuse

• All items should be separated into type prior to

washing

• Avoid overloading trays or trolleys

• Ensure that all floors are clean, dry and level

Never overload trays

Always sort all items

Ceramic Care

• Ware should be washed within 45 minutes or removing

from the table

• Pre-rinse before washing

• Pre-rinse temperature should not exceed 43°C (109°F)

• Avoid contact between crockery and metals

• Abrasive cleaning aids should not be used

(i.e. scouring pads, steel wool)

• Minimise handling to reduce glaze abrasion

• Do not stack more than 15” high

• In order to reduce abrasion, do not slide items across

each other

• Use stock in strict rotation to prevent uneven wear

• Always keep enough product on hand, to avoid being

pulled straight from the dishwasher back into service

• Only stack coffee cups that are designated stackable

Never stack unstackable items

Only stack items designed to be stackable



Glassware Care

• Clean glasses in a glasswasher not a dishwasher

• Use properly sized compartment glass racks

• After washing remove basket and leave to cool down

and dry

• Never carry glasses in bouquets

• Never use glass in place of ice scoop

• Never use glass to carry or store cutlery

• Never let the beer tap come into contact with the glass

• Do not handle stemware when hot

• Use white cotton gloves or 2 cloths for polishing

• Do not hold the glass by the stem or the base when

polishing

• Polish the bowl first followed by the stem and then

the base

• Hold glasses by the stem to avoid fingerprints on

the bowl

Never use glass to carry or store cutlery

Always use properly sized compartment glass racks

Cutlery Care

• Cutlery should be washed separately from crockery

• Wash as soon as possible to prevent pitting from

acidic food deposits

• A pre-soak in warm water is recommended to loosen

food particles. It must not be soaked or left damp for

any length of time.

• Hepp and Elia cutlery ranges are dishwasher safe

• Use upright baskets to prevent scratching and to aid

drying

• Put the handle down in the dishwasher for best

washing result

• Do not overfill the upright cutlery baskets

• On completion of the wash allow the cutlery to air dry

• If cutlery is not completely dry after air drying then

hand dry immediately

Never overfill upright cutlery baskets

Always pre-soak in warm water to loosen food particles



Wood Care

• Clean with a soft damp cloth or wash with hot soapy

water, drying immediately

• Boards can be sanitised using an antibacterial spray, or

food safe liquid sanitiser, dry board immediately after

• Never soak in water or wash with harsh detergents

• Products should be stored in a dry location at room

temperature

• Do not store near heat sources or humid places

• Do not leave in direct sunlight for long periods of time

• Heat resistant – suitable for carrying hot ceramic pieces

direct from the oven

• Not suitable for use in the oven, dishwasher, freezer or

microwave

• Never place on top of or under a flame or grill

• To keep the product in the best condition, oil regularly

using T&G’s Wood Treatment Oil, or suitable food grade

mineral oil

• Ensure products are thoroughly dry before stacking and

storage

Melamine Care

• Dishwasher safe – however avoid use of chlorine or

chlorine based detergents or bleach. Consult your

chemical specialist for the best solution made specifically

for use on melamine and other plastic products.

• To remove fixed on food or stains pre-soak in a high

quality pre-soaking detergent

• For hand washing use a woven plastic pad

• Do not use abrasive scourers to remove hard food or

stains

• Avoid using chlorine or chlorine based products to

remove stains

• It is recommended that the rubber pedestals are hand

washed

• Not suitable for use in an oven or microwave

• Temperature range: standard melamine – up to 100°C

(212°F)

• Do not place on top or under a flame or grill

• Never heat food on melamine

• Avoid the use of sharp knives – this will scratch the

surface

• If the product begins to crack or split discard the product

Never use in a microwave or oven

Dishwasher safe

Never use in the oven, dishwasher, freezer or microwave

Always clean with a soft damp cloth or wash with hot soapy water

United Kingdom & Republic of Ireland Steelite International plc Orme Street Stoke-on-Trent ST6 3RB England Telephone +44 (0)1782 821 000 Fax +44 (0)1782 819 926 Email [email protected]

Continental Europe Telephone +44 (0)1782 829 347 Fax +44 (0)1782 829 484 Email [email protected]

Benelux Steelite International Benelux BV‘s Gravelandseweg 2583125 BK SchiedamNederlandTelephone +31 (0)20 617 5915 Email [email protected]

GermanySteelite International Deutschland GmbH Sandwiesenstrasse1164665 Alsbach Telephone +49 (0)6257 61950Fax +49 (0)6257 7944 Email [email protected]

FranceTelephone +32 (0)475 981 081Email [email protected]

ScandinaviaTelephone 0031 624 212 506Email [email protected]

ItalyTelephone +39 0522 902051Fax +39 0522 902017Email [email protected]

SpainSteelite International SpainC/General Espartero 1803012 AlicanteTelephone +34 966 590 300Fax +34 965 990 701Email [email protected]

PortugalAva Rui Gráciono 71 – 1o Dto. Sta Marta do Pinhal2855-577 CorroiosTelephone 00 351 210 990 221Fax 00 351 21 254 52 29Email [email protected]

Russia, Central & Eastern EuropeThe Central Europe Consultancy16 Rosemont RoadLondonNW3 6NETel 0044 207 435 9033Mob 00777 613 5088Email [email protected]

Australia Steelite International plc Unit 45Slough Business Park2 Slough AvenueSilverwaterNSW 2128Telephone +61 (0)2 9648 4522Fax +61 (0)2 9648 4523Email [email protected]

CanadaSteelite International Canada LtdUnit 226 Riviera DriveMarkhamOntarioL3R5M1Telephone +1 905 752 1074Fax +1 905 752 1120Email [email protected]

Middle EastSteelite International Middle EastA Ronai LLCPO Box 115944DubaiUnited Arab EmiratesTelephone +9714 341 4409Fax +9714 341 4457Email [email protected]

United States of AmericaSteelite International USA Inc154 Keystone DriveNew CastlePA 16105Telephone +1724 856 4900Fax +1724 856 7924Email [email protected]

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tabletop care guidelines - steelite · tabletop care guidelines ... microwave • never place on...

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