© 2010 VMware Inc. All rights reserved

Tackling BYOD Initiatives with the

VMware Mobile Secure Workspace Solution

Senior Systems Engineer, vmware

2

New Device Platforms New Apps New User Expectations

Three Trends are Forcing Massive Change on IT

New Device

Platforms

A new way to work

Not just Windows anymore

New User

Expectations

Collaboration with many stakeholders

Productivity through better technology

New

Apps

SaaS, mobile apps

Quantity is increasing

New Apps New User Expectations New Device Platforms

3

Mobility is Changing Everything: PCs are Not Your Only Worry

0

300

600

900

2009 2010 2011 2012

Smartphones and tablets PC shipments

of information workers

us e t h r e e o r m o r e

devices for work to

increase productivity

EXPLOSIVE GROWTH in shipments of smartphones and tablets

Sources: IDC, BGR, Forrester

FLAT pc shipments

New Device Platforms New Apps New User Expectations New Device Platforms

Unit shipments

(million)

4

New Apps are Flooding the Enterprise

Ratio of mobile app

development projects

to native PC projects

i n 2 0 1 5

PACE OF TECHNOLOGY ADOPTION IS ACCELERATING PC

100M SHIPS PA

20 YEARS

INTERNET

100M USERS

10 YEARS

MOBILE

100M SHIPS PA

5 YEARS

% OS Neutral % Browser Specific % Windows

1996

CROSSOVER

POINT

Apps in the Enterprise

2011 2020

0%

100%

50%

New Device Platforms New Apps New User Expectations New Apps New Device Platforms

Sources: Gartner, Internal VMware Analysis

5

New User Expectations for Productivity are Driving IT to Evolve

ENTERPRISE END USER COMPUTING

“88% of executives report employees are using their personal computing technologies for business purposes”

DEMAND ACCESS

FROM ANYWHERE

“9 out of 10 companies report the use of consumer technologies in the workplace”

BETTER CONSUMER

TECHNOLOGIES

“74% of employees use consumer technologies due to lack of compelling alternatives from IT”

LACK OF CHOICES

FROM IT

New Device Platforms New Apps New User Expectations New Apps New User Expectations

Sources: IDC, Avanade

6

Why employees are asking for BYOD initiatives?

7

BYOD – The Employee Side

8

Mobility Brings New Challenges, but Also New Opportunities

THERE ARE TWO REASONS TO INVEST

SOLVE PROBLEMS GAIN COMPETITIVE EDGE

COMPLIANCE Are consumer technologies compliant? Policy Violations = Increased Risk

SECURITY Only 5% of devices use mobile security Low Adoption = Increased Risk

COST Too many apps, too many devices Diversity = Complexity = Cost

SATISFACTION Differentiate and retain top talent Satisfaction = Retention

COLLABORATION Communicate with at-home workers, contractors, customers and partners Collaboration = Performance

PRODUCTIVITY Mobile users are 20% more productive than non-mobile workers Access = Increased output

Sources: IDC, Forrester

9

BYOD – State of Enterprise IT

Control is shifting away from

IT as end users are taking

the matter of productivity into

their own hands – including

ownership models

By 2015, emphasis will shift towards cost-reduction

through BYOD programs that are mandatory

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So BYOD – Why?

Capital cost savings

• Purchase less physical IT

OpEx savings

• Makes support easier

Increased employee satisfaction

• Opt-in programs

• Attracting and retaining staff

• Higher productivity

Offload management of

non-strategic devices from IT

Adopt technology at the speed of

consumer markets

… in theory

11

BYOD Is Leading to Many Challenges for IT

“How Do I Secure IP and Data &

Maintain Compliance?” • High losses associated with

lost-stolen data and endpoints

“How Do I Manage All of These

New Devices and Apps?” • Up to 8 hours for device deployment per user

• Over 4.5 hours spent patching

applications per user

“How Do I Contain Costs?” • Managing poorly-implemented BYOD can

typically cost 17-20% more vs. supporting

company-allocated devices

Sources: Gartner, IDC

12

Buy a Point

Solution

Does not scale, increases cost

Creates a management mess

Lock It Down Unhappy workforce

IT is viewed the “bad guy”

Ignore It Poor IT Control

Security and compliance risk

Common Responses Only Mask Problem

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How VMware Solution could help BYOD initiatives?

Employees need access to up-to-date information on the move

Employees want to be able to access data / applications from a

range of devices

BYOD could begin as an HQ strategy & in time cover the entire

workforce – but needs to be flexible and secure

• Mobile Application Management (MAM) - as opposed to Mobile Device

Management (MDM) - offers security, flexibility & lower operational overhead

VMware solution = Horizon Suite

• MAM not MDM –offering corporate governance & policy management

• Single Sign On integrated (SAML)

• Supports all 3 major platforms (IOS / Android / Windows)

• Enables the separation of personal & corporate data / applications across devices

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PCs

Laptops

The Evolving Landscape for End-User Computing

Collab

Apps

Collab

Mobile

Apps SaaS

Apps

Data

MDM

MAM ID

Fed.

Cloud

File

Sharing

SaaS

Thin Clients

Tablets

Smartphones

Windows

Desktop

Windows

Apps

PCLM

VDI SBC (Win App

Remoting)

Windows

Management

and Delivery (Server-Hosted + Local)

Collab

Apps

Social

Multi-Device

Workspace

FOR INTERNAL USE ONLY

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Centralized layered

image management

for local deployment

Multi-device

workspace for IT

services

VMware Horizon Suite delivers the Mobile Secure Workplace for BYOD

HORIZON SUITE The platform for workforce mobility

Horizon

View

Horizon

Mirage

Horizon

Workspace

Complete desktop

and application

virtualization

v5.2 v4.0 v1.0

Physical Desktops Virtual Desktops Multi-Device Workspace

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Transform: Simplify

desktops, diverse apps

and data into

centralized services

Deliver: Empower your

workforce with flexible

access across devices,

locations, and connectivity

VMware Horizon Is the Platform for Workplace Mobility and BYOD

Broker: Manage & Secure

centrally and broker services

to your workforce by policy

17

Access to Windows Desktops

Access to Applications

Access to Data

VMware Horizon Workspace: Applications, Data, Desktops

18

Unified application

catalog and SSO

access from diverse

devices

Integrated Single Sign

On to Horizon View

Secure and compliant

data services for file

sharing and

collaboration

Centralized and policy

driven management of

Data, App and

Desktops

Horizon Workspace At A Glance

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Access to Applications Seamlessly by Any Device

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Horizon Workspace – Horizon Data

Data Sync on PC, Mac, and

Mobile devices

Share data internal or externally.

High Fidelity Document Preview

Notifications and file commenting

Favorites enable offline use

Set different levels of service

using Class of Service settings.

Register & wipe of all Endpoints

21

Access Enterprise Data Securely with Synch and Versioning

22

Access Enterprise Desktops from Any Device…

23

…Even with HTML 5 Based Protocol (Blast)

24

VMware Horizon View: Unity Touch at a Glance

Deliver mobile friendly Windows applications and desktops to iPhone, iPad, and

Android users with VMware Horizon View 5.2 and Unity Touch

Available in Horizon View

Mobile Clients for iPhone,

iPad and Android

Swipe gesture opens

sidebar of Windows Start

Menu options

Easily search for apps and

files.

Search box automatically

brings up your keyboard

Click floating settings

menu that includes full

touchpad and keyboard

Touch tab to open

sidebar

Admins predefine

favorite apps to make

it easy for users to

access most needed

apps

Click to open files and

apps.

Left to right swipe a running

application then click to

close to quit apps

Familiar Windows

desktop and apps

Click a running

application to

switch between

apps

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Bridge the Gap Between Personal and Corporate

Users have unrestricted access to

their personal persona

Download applications, make

calls, share pictures, etc.

The personal device cannot be

viewed/altered by the enterprise

Private life remains private

The corporate workspace is

completely enterprise-owned and

controlled

Ability to provision, manage and

remove corporate data on

employees’ devices

Access to corporate applications

and infrastructure support

Confidential

26

CONTROL MANAGE CUSTOMIZE

App Catalog

Security Policies

Users, Apps, Data Policies

Horizon

Mobile

Horizon Mobile Create and Manage Centrally a Secure Mobile Environment

Look & Feel

Confidential

27

Business Apps + Dati

Personal Android Enterprise Android Android

iOS

Horizon Admin

Secure: The workspace is completely enterprise-owned and controlled

• Support for corporate security, compliance and privacy policies

• Corporate data is fully encrypted

• No personal apps allowed in the workspace

Customizable: Ability to provision, manage and remove corporate data and applications on employees’ devices.

• A consistent version of Android OS in the workspace

Isolated: : Complete separation of personal and corporate data

• Employees’ data remains private

Horizon Mobile Delivers a Secure, Customized & Isolated Corporate Workspace

28

Enforced Security and Device Access by Policies

Horizon Mobile entitles Apps, Data Access and Policies to Users.

Policies are multi-platform and depends on which device is used to access

29

Single Management Console

29

Nick Galante (Nick) ngalante@vmware.com

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Mobile Secure Workplace - The Benefits for BYOD

Delivers secure mobile access to desktops, applications, and

data across a variety of devices

Key Business Initiatives

• Roaming access to desktops,

apps, and data

• Secure access across

multiple devices including

BYOD

• Personalized and consistent

end-user experience

• Data security & compliance

• Mobile Devices (Android &

iOS) management driven by

Policies

Solution Benefits

Increased workplace

productivity

Reduce organization/year costs

associated with lost/stolen data

Reduce End-user devices

Management Cost

Sources: Gartner, IDC

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VMware for the Mobile Secure Workplace

Security Management Access

View + vCNS

• Policy-driven access

• Multifactor authentication

• Anti-virus offload

• Centralized, simplified patch and update deployment

View + vCOPs

• Analytic dashboards, end-to-end monitoring

• Seamless management of users and policies

• Configuration and compliance management

View + Persona

• BYOD support

• Session persistence and mobility

• Persona management

• Location-aware printing

“Driving

down TCO”

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Why Customers Select VMware Mobile Secure Workspace

Trusted and Reliable

• 100% of the

Fortune 500 and Global

100 use VMware

• Integrated management,

monitoring and security

Easy to Manage

• Easy to deploy for

fast ROI

• Management simplicity

• Lowest TCO

Best End-User Experience

• Intelligent and adaptive to

diverse end-user conditions

• Easy to use across diverse

devices and locations

Fully validated and tested designs across the eco-system with the

services ready to ensure customer success

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Takeaway: BYOD – the elephant in the room

BYOD is a choice, but …

… be aware that by not implementing, your

end-users will inevitably choose for you!

Technically, we know how to do BYOD:

VMware Mobile Secure Desktop …

… but that’s only part of the issue

If a BYOD scheme fails, it’s normally because

of the ‘soft’ issues, not the technology • Purchasing/finance schemes

• Health and safety issues

• HR policy/ employment T&Cs

• Insurance

• etc, etc

THE DEVIL’S IN THE DETAIL:

Company policy and attitude is just as

important as the technology.

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BYOD and the VMware Mobile Secure Workspace

Solution pages on vmware.com:

• http://www.vmware.com/solutions/desktop/mobile-secure-

desktop/overview.html

VMware Mobile Secure

Workspace/Desktop Technical

Bootcamp:

• http://communities.vmware.com/community/vmtn/desktop/vie

w/msdbootcamp?cc=www&client=VMware_Site&entqr=0&ud

=1&num=20&output=xml_no_dtd&proxystylesheet=VMware_

gsa_Site&site=VMware_Site&ie=UTF-8&oe=UTF-

8&q=bootcamp

VMware Horizon Suite:

• http://www.vmware.com/products/desktop_virtualization/horiz

on-suite/overview.html

For more information:

49% discount from list for

View to Horizon Suite

Upgrade SKU until

September 15th 2013: Get two Horizon Suite licenses per

View license at just over half price!

www.vmware.com/promotions

PROMOTION !

35

Nicola Galante VMware Inc.