Welcome to TAFE SWSi!

I am glad that you have chosen TAFE SWSi to help further your career, education and training.

An award winning training provider, we are committed to working with you to achieve your study and career goals.

In addition to our world-class teaching facilities, wide variety of courses, flexible study options and great study locations, we offer a range of services and personalised support to help you throughout your studies.

This Student Services Guide is designed to give you all the information you need to access these services.

In this guide you will find information about our libraries, student association, disability support and career and counselling services.

You can also find information about things you may need once you have commenced study, the standard of service you can expect from us, as well as your rights and responsibilities.

We’ve tried to think of everything you might need so that your time at TAFE SWSi is the best experience possible.

I wish you every success during your time with us and hope you enjoy your studies.

Peter Roberts, Institute Director

1

ContentS2014 Key dates ................................................................. 2

Locations ........................................................................... 3

Contacts ............................................................................ 15

enrolment and Fee information ...................................... 16

TAFE NSW Fee........................................................................16

Payment exemptions ..........................................................16

Concessions ............................................................................ 17

Temporary residents’ tuition fee ....................................... 17

Financial assistance ............................................................. 17

Refunds ...................................................................................18

Travel concessions ...............................................................19

Support while you study ................................................. 19

Student Administration .......................................................19

TAFE SWSi Libraries .............................................................19

Childcare centres at TAFE SWSi ......................................20

Career advice and counselling .........................................20

Support for students from a non-English

speaking background .........................................................20

Support for international students ..................................20

Disability support services..................................................21

Services for indigenous students ......................................21

Student Association .............................................................21

Important student information .....................................22

Recognition of Prior Learning (RPL) ............................... 22

Apprenticeships and Traineeships ................................... 22

Student e-Services............................................................... 23

DEC Portal ............................................................................ 23

Your TAFEcard ...................................................................... 23

Using TAFE SWSi computers ............................................24

Attendance ...........................................................................24

International student attendance ....................................24

Transferring courses or units of study............................24

Changing your personal details ........................................25

Student assessment and examinations ..........................25

Graduation .............................................................................25

Articulation to university ...................................................25

Rights and responsibilities ...........................................26

Alcohol and other drugs ..................................................... 27

Management of risk or harm to students and staff .... 27

Work, Health and Safety ..................................................... 27

Emergencies ..........................................................................28

Anti-Discrimination policy .................................................28

Harassment and bullying ...................................................28

Complaints policy .................................................................28

2

2014 Key DateS

* Please visit www.SWSi.tafensw.edu.au for 2014 enrolment dates or call 13 SWSi (13 7974)

The information is correct at time of printing but may be subject to change.

3

BanKStoWn CoLLege 500 Chapel Road, Bankstown

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/bankstown

Building C - Canteen, Multicultural Education, Student Association

Building e - College Manager, Counselling and Careers Service, Disabilities Consultants

Building g - Customer Service Office, Security

Building J - Library

Building L - Child Care Centre

Raw

Ave

French Ave

Chapel Rd

GATE 1 GATE 2 GATE 3

GA

TE

GA

TE

GA

TEG

ATE

AL

J

EG

CD

Grassed Areas

Buildings

Carparks

Internal Roads

External Roads

getting there:

on-site parking (fees apply);

street parking; bike parking

907, 908, 910, 913, 925, M90,

M91, M92

Bankstown, 10 minute walk

4

CamPBeLLtoWn CoLLege 181 narellan Road, Campbelltown

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/campbelltown

Building B - College Manager, Customer Service Office

Building C - Student Association, Canteen, Bookshop

Building e - Disability Unit

Building g - Children’s Centre

Building H - Counselling and Careers Service

Building L - LibraryNarellan Rd

GATEGATE

A

L

J

E

G C

D

M

K

H

FB

GATE

Buildings

Carparks

Internal Roads

External Roads

Covered Walkways

getting there:

on-site parking; bike parking

890, 891, 892, 894, 894X, 895,

898, 900

Macarthur, 10 minute walk

5

gRanVILLe CoLLege 136 William Street, granville

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/granville

Building a - College Manager, Customer Service Office, Library, Security

Building C - Counselling and Careers Service, Disabilities Unit

Building D - Café

Building e - Student Association

Building F - IT

Building n - Children’s Services Centre

External Roads

Sports Courts

GATE

GATE GATE GATE GATE

GATE

GA

TE

William St

The Avenue

Elizabeth St

A

B

EG

G

FD

C

L

N

M

IJ

KKs

Kt Kr KpKq

Buildings

Carparks

Internal Roads

getting there:

on-site parking (fees apply);

street parking; bike parking

906, 908

Granville, 15 minute walk

6

LIDComBe CoLLege 73 east Street, Lidcombe

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/lidcombe

Building a - Canteen, Counselling and Careers Service, Customer Service Office, International Student Coordinator, Library, Physical/Neurological Disabilities Unit, Security, Student Association

Building e - Intellectual Disabilities Unit

Buildings

Carparks

Internal Roads

External Roads

Covered Areas

East St

AFG

L

KJ D C

E B

MN

Optus

GATEGATE

GATE

getting there:

on-site parking; street parking;

bike parking

M92

Lidcombe, 20 minute walk

7

LIDComBe CoLLege (CHULLoRa CamPUS) Corner muir Road and Worth Street, Chullora

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/chullora

Building a - Customer Service Office

Building B - Canteen, First Aid, Student Association

Building C - Library

NO

H

KL

Muir Rd

Wor

th S

t

GATE

GAT

E

A

B

C

M

I

G

E

F

D1

D2

D3

P

Buildings

Carparks

Internal Roads

External Roads

Covered Areas

Sports Field

getting there:

on-site parking; street parking;

bike parking

925

Lidcombe, 40 minute walk

8

LIVeRPooL CoLLege College Street, Liverpool

College St

Elizabeth St

A C

B

F

G

H

J

K

W

E

D

ZYTS

GATE GATE

�to Education and Training Centre

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/liverpool

Building a - Library

Building B - College Manager, Customer Service Office

Building C - Counselling and Careers Service, Disability Consultants

Building D - First Aid

Building H - Canteen, Student Association

Building t - Security

Building Z - Aboriginal Coordinator

Buildings

Carparks

Internal Roads

External Roads

Railway Line

getting there:

on-site parking evenings/

weekends only; limited street

parking

902, 903, 904, M90

Liverpool, 5 minute walk

9

LIVeRPooL CoLLege (eDUCatIon anD tRaInIng CentRe)

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/liverpool

Building m - Flexible Learning Centre, TAFE International Education Centre

GAT

E

Bigge St

Moore St

to Liverpool College

Buildings

Carparks

Internal Roads

External Roads

Corner Bigge Street and moore Street, Liverpool

getting there:

limited street parking

902, 903, 904, M90

Liverpool, 100 metres

10

maCqUaRIe FIeLDS CoLLege 32 Victoria Road, macquarie Fields

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/macquariefields

Building a - College Manager, Counselling and Careers Service, Customer Service Office

Building B ground - Library (East)

Building C - Security

Building J - Student Association, First Aid, Canteen

Victoria Rd

Can

terb

ury

Rd

GATE GATE

GATE

A

BWest

BEast

K

C

M

F

EI

L

JH

West HEast

BBQ

External Roads

Covered Areas

Buildings

Carparks

Internal Roads

getting there:

on-site parking; street parking;

bike parking

S9, 870, 871, 872

Macquarie Fields, Glenfield,

20 minute walk

11

maCqUaRIe FIeLDS CoLLege 2 austool Place, Ingleburn

Specialising in - Carpentry and Joinery, Building Industry High Risk Licensing, Rigging and Scaffolding, Transportable Housing Units, Building Focused HSC, School, TAFE and University Career Pathway Options

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/mbisc

Austool Pl

Henderson St

GATEGATE

Buildings

Carparks

Internal Roads

External Roads

(maCaRtHUR BUILDIng InDUStRy SKILLS CentRe)

getting there:

limited on-site parking;

bike parking

870, 871, 872

Ingleburn, 15 minute walk

12

mILLeR CoLLege Corner Hoxton Park Road and Banks Road, miller

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/miller

Building a - College Manager, Customer Service Office, Institute TVET Unit

Building B - Canteen, Security, Student Association

Building m - Counselling and Careers Service, Library, Aboriginal Learning Circle

Banks Rd

Hox

ton

Park

Rd

AM G

FE

DL

J

K

C

H

N

Q

P

B

External Roads

Pathways

Buildings

Carparks

Internal Roads

getting there:

on-site parking; street parking,

covered bike parking

T80, 802, 803, 853, 854

Liverpool, 20 minutes by

bus/bike

13

PaDStoW CoLLege Raine Road, Padstow

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/padstow

Building B - Canteen, College Manager, Customer Service Office, Library, Student Association

Building C - Disability Consultants

Building D - Security

Building J - Counselling and Careers Service

Raine Rd

Lester Rd

Cah

ors

Rd

GATE GATE

GA

TE

GATE

A

BG

K

D

H

C

J

E

F

T

External Roads

Covered Areas

Buildings

Carparks

Internal Roads

getting there:

on-site parking; street parking;

bike parking

M92, S5

Padstow, 10 minute walk

14

WetHeRILL PaRK CoLLege the Horsley Drive, Wetherill Park

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/wetherillpark

Building B - Canteen, Student Association

Building e2 - Security

Building J - Multicultural Education

Building q - Counselling and Careers Service

Building t - Children’s Services Unit

Building Z - College Manager, Customer Service Office, Library

Buildings

Carparks

Internal Roads

External Roads

Covered Areas

GATE

GATE

Victoria St

Emer

son

St

The Horsley Drive

A

N

P

Q R Z

T

S

H

J

MLK

F

CP

CTDL

YB

DP

E1E2

getting there:

on-site parking; street parking,

bike parking

812, 813, T80 (10 minute walk)

Fairfield, 15 minutes by bus/bike

15

ContaCtS

Service/Location Counselling Childcare Centres Library Student association

Bankstown 9780 5554 9780 5673 9780 5644 9780 5674

Campbelltown 4620 1885 4620 1756 4620 1750 4620 1781

Granville 9682 0300 9682 0389 9682 0311 9846 8252

Wetherill Park 9609 9265 9609 9201 9609 9272 9609 9290

Lidcombe (Chullora) 9643 4548 9643 4540 9643 4535

Liverpool 9827 5128 9827 5212 9827 5296

Macquarie Fields 9829 0244 9829 0226 9829 0307

Miller 9825 7453 9825 7414 9825 7445

Padstow 9722 5393 9722 5319 97225396

Disabilities Support College Contact

Intellectual Autism

Spectrum

Lidcombe, Bankstown, Chullora, Padstow 9643 4592

Granville, Wetherill Park 9682 0384

Campbelltown, Miller, Macquarie Fields, Liverpool 4620 1803

Neurological All colleges 9722 5358

Psychiatric Bankstown, Padstow, Chullora, Lidcombe, Granville 9780 5711

Campbelltown Liverpool, Wetherill Park, Macquarie Fields, Miller 9825 7307

Vision All colleges 9825 7477

Physical Lidcombe, Bankstown, Chullora, Padstow, Miller, Liverpool 9643 4537

Granville, Campbelltown, Macquarie Fields and Wetherill Park 9682 0404

Hearing Granville, Wetherill Park, Lidcombe, Chullora 9682 0265

Padstow, Bankstown 9722 5349

16

enRoLment anD Fee InFoRmatIon

taFe nSW Fee

A fee applies to most TAFE NSW courses and must be paid when you enrol. The fee depends on the type and length of the course in which you enrol. For 2014 TAFE NSW fees for government subsidised courses contact 13 SWSi or visit www.SWSi.tafensw.edu.au/cf. The TAFE NSW Government subsidised fees are subject to personal circumstance and residing or working in NSW. Other fees may apply.

Some TAFE NSW fees can be paid in two equal payments. The first payment, together with any material charges, is due when you enrol.

If you are undertaking a full year enrolment (in courses longer than one semester) you may have the option of paying the full year TAFE NSW fee in two equal half yearly payments.

Features of the half-yearly fee payment option include:

�� you are able to pay for half a year at a time

�� if you choose not to return and pay for the second half of the year (withdrawing prior to the commencement of Semester 2) you will not owe a debt to TAFE NSW.

�� if you are enrolling in mainstream courses and intending to study for a full year you will be required to pay your second half-yearly fee payment no later than 30 May 2014.

You can pay by EFTPOS, credit card (Visa, MasterCard) or personal cheque, bank cheque or money order made payable to ‘TAFE NSW’. Depending on personal circumstances or course choice other fee arrangements may apply. See payment exemptions, concessions and financial assistance for more information. A tuition fee may also apply for temporary residents.

When you study at TAFE SWSi, you may be able to claim Centrelink benefits such as Austudy, Abstudy or Youth Allowance. Check with Centrelink to find out what you can claim. You may also be able to claim student travel concessions on public transport. Call 13 SWSi to find out more.

Payment exemptions

If you receive a disability support pension, or you have a disability and are a client of a disability consultant, you may be exempt from fees on one course per year. To claim this exemption, you will need to provide relevant documentation.

17

If you take more than one course in a year, you will pay the concession fee for the additional course(s).

Concessions

If you receive a benefit or allowance from the government, you may only need to pay a concession fee of $106.00 per course enrolment. You may also be eligible to pay the concession fee if you are recognised as a dependent child.

To claim the concession fee, you will need to show your benefit documents when you enrol. Please note that the TAFE NSW concession fee is not payable by instalments.

Call us on 13 SWSi to check whether you are eligible and which documents you need to bring with you when you enrol.

temporary residents’ tuition fee

If you are a temporary resident eligible to study at TAFE SWSi, you may be required to pay a tuition fee in advance. The 2014 tuition fee is $11 per nominal hour, per subject/unit. Your visa code determines whether you are eligible to study at TAFE SWSi and if you are required to pay tuition fees. You will need to speak with a Customer Service Officer to calculate all fee payments.

TAFE NSW has the right to ask any or all students to produce documentary evidence of their residency status in Australia.

Financial assistance

If you are undertaking a graduate certificate or graduate diploma at TAFE SWSi, VET FEE-HELP is available. Some Diplomas and Advanced Diplomas that articulate into a university degree can also be paid for using VET FEE-HELP.

If you are studying the Associate Degree in Accounting, FEE-HELP is available.

VET FEE-HELP or FEE-HELP are the Commonwealth Government student loan programs for vocational and higher education that allow eligible students to defer all or part of their fees.

You will need to apply for VET FEE-HELP or FEE-HELP when you enrol. You will need your Tax File Number (TFN) and proof of citizenship/visa status to complete the form.

For further information visit www.studyassist.gov.au.

18

Refunds

You may be eligible for a full or partial refund of the TAFE NSW fee if:

�� you cannot start or continue a course because it has been cancelled by the college or institute

�� you get Austudy or Youth Allowance and can show evidence of this to the college

�� you are offered and accept a place in a university or another TAFE NSW college within the first three teaching weeks

�� you enrol to repeat a subject, but are granted a pass in that subject by an assessment review committee

�� you advise the college that you are withdrawing from your course before attending classes.

Separate arrangements apply for courses approved for FEE-HELP and VET FEE-HELP.

Depending on when you withdraw, you may be entitled to a refund of any up-front payment you’ve made, or re-credit of your FEE-HELP or VET FEE-HELP balance if you have taken a VET FEE-HELP loan.

You have the right to apply for a review of a decision not to re-credit a FEE-HELP or VET FEE-HELP balance. To obtain a withdrawal application or to view VET FEE-HELP student review procedures visit https://www.tafensw.edu.au/courses/fees/vfh.htm

For more information on VET FEE-HELP tuition fees and refunds view the VET FEE-HELP Tuition Fee and Refund Policy or contact the SWSi VET FEE-HELP Coordinator on 9827 8420.

For further information on FEE-HELP refunds you can visit www.studyassist.gov.au or enquire at your college.

If you are eligible for a fee refund you will receive it within four weeks of lodging a refund application.

To cancel a short course booking that you have paid for, you should advise TAFE SWSi in writing at least seven days before the course is due to commence. If less than seven days’ notice is provided, we cannot give you a refund but you may send a suitable person in your place.

19

travel concessions

To be eligible for free travel, you must be a domestic TAFE NSW student under 18 years of age at 1 January of the year of your travel concession application. You must be enrolled in a full-time TAFE NSW course for a minimum of 20 hours a week, not employed, living more than 3.2 kms from the college and attending the college closest to your home where enrolment is available. Overseas students are not eligible.

NSW Tertiary Student Concession Cards are available for all students who are enrolled in a course of study requiring at least 20 hours per week of classes for a continuous period of at least nine weeks.

Travel concessions are available to eligible apprentices and trainees who hold an Indentured Apprentice/Trainee NSW Transport concession Card. Apprentices and Trainees must be registered with the NSW Department of Education and Communities (DEC). Applications can be downloaded from the Transport for NSW website.

Application forms for travel concessions are available from the Customer Service Office at your college. When enquiring about travel please bring your enrolment form.

SUPPoRt WHILe yoU StUDy

Student administration

Student Administration and Customer Service Officers are located at each TAFE SWSi college. Please see the college maps (pages 3-14) for Student Administration Office locations.

Contact a Customer Service Officer if you have questions about enrolment, course information and administration matters.

taFe SWSi Libraries

Every TAFE SWSi college has a library with the textbooks, audio-visual and e-Resources you need for your course. You can also use computers and printers and find quiet study spaces for individual or group work.

Qualified staff can help you use the library effectively and assist in teaching you successful research skills using a range of sources.

Opening hours vary between colleges. Visit www.SWSi.tafensw.edu.au/library for opening hours for each college library as well as a range of online information sources, such as databases, eBooks, eJournals, online videos and an extensive range of research based services.

See page 15 for college library phone numbers.

20

Childcare centres at taFe SWSi

Bankstown, Campbelltown, Granville and Wetherill Park Colleges have childcare centres, open Monday to Friday. See page 15 for contact numbers.

Career advice and counselling

Our qualified counsellors are here to provide you with advice, career development assistance and support while studying.

Our Career Counsellors can help you identify your strengths, skills and abilities and give you the support you need to make important decisions about your future.

Once you know the career direction you want to take, a Career Counsellor can help establish a study pathway and identify what you need to do in order to achieve your goals.

TAFE SWSi’s career advice service is a free and confidential service available to all students at each college location.

Contact your local college to make an appointment with a Career Counsellor.

Support for students from a non-english speaking background

TAFE SWSi’s Multicultural Coordinators provide a range of specialist services to assist those who are from a non-English speaking background.

They can help you choose the best course for you and access tutorial support to improve your English while you study.

Our Multicultural Coordinators can also assess your qualifications from overseas and help you select an Australian equivalent, as well as help organise Recognition of Prior Learning (RPL).

Support for international students

If you are an international student you can access our TAFE International Education Centre (TIEC), where you can study, improve your English language skills and access a range of student facilities.

International Coordinators are also located at all colleges where International students are enrolled. The coordinators will look after your day-to-day needs and provide you with assistance to successfully settle into college life and make the most out of your stay in Australia.

21

For assistance, contact an International Coordinator at your college.

Disability support services

If you have a disability, TAFE SWSi’s Disability Teacher Consultants can provide specialist support to assist you while you are studying. These include sign language interpreters, readers and note-takers, course and assessment modifications, adaptive technology, tutorial support and mentoring for those who are deaf, hearing impaired, sight impaired or those who experience physical access difficulties.

Phone numbers for hearing impaired and contacts for visually impaired, intellectually and physically disabled support services can be found on page 15.

Services for indigenous students

The Aboriginal Learning Circle at TAFE SWSi is dedicated to providing indigenous students with a tailored, culturally sensitive learning environment.

They can help you with choosing the right course and career pathways, provide help with enrolment applications, advice on how to apply for fee exemptions, scholarships and financial assistance such as Abstudy, as well as

providing tutorial assistance and mentoring to support you throughout your course.

TAFE SWSi also provides an indigenous recruitment and employment service for Aboriginal or Torres Strait Islander people. The service will help you find employment, provide you with the skills and advice to seek employment and build a career and help you obtain wage subsidies or employee support funding.

For more information, contact the Aboriginal Learning Circle on 9825 7333.

Student association

The Student Association enriches college life for students by providing services, activities and facilities to enjoy.

By joining the TAFE SWSi Student Association, you can get student discounts on shopping, parking, printing and binding, books and entertainment.

The Student Association also provides lunchtime entertainment and organises social and sporting events for members. Visit your local college to join, or visit www.studentassociations.info for more information.

22

ImPoRtant StUDent InFoRmatIon

Recognition of Prior Learning (RPL)

Valuable life experience, work experience, on-the-job training and courses you have taken previously can all count towards recognition of prior learning, or RPL.

You will be assessed on what you already know and can get credit that counts towards your course.

That means you might not have to do all (or any of) the units in a course, allowing you to finish your qualification sooner.

The process includes providing evidence of your abilities plus taking part in an interview with a trained assessor. If you are found to be eligible for recognition for a unit of competency, you’ll be able to move on with completing your course.

If you think you might be eligible for RPL, ask your Head Teacher or Customer Service Officer at your college about applying for recognition. Visit www.SWSi.edu.au/erecognition to apply for RPL or find out more.

apprenticeships and traineeships

Under the Apprenticeship and Traineeship Act 2001 (NSW), Apprentices and Trainees must be under a ‘Contract’ or ‘Training Agreement’ with their employer before they can study an apprenticeship/traineeship course at TAFE NSW or gain an apprenticeship.

‘Contracted’ apprentices are then entitled to:

�� study an apprenticeship at TAFE NSW (Australian citizens or permanent residents only)

�� financial assistance and ongoing advice and support.

If successful as a contracted apprentice, you are entitled to receive your trade certificate.

If you are unsure as to whether you are under an apprenticeship ‘Contract’ or ‘Training Agreement’, ask your employer to contact an Australian Apprenticeship Centre at http://apprenticeship.det.nsw.edu.au or contact us on 13 SWSi for your nearest Australian Apprenticeship Centre.

23

Student e-Services

Student e-Services (SeS) delivers an Internet service for TAFE students to view and confirm their enrolment details.

Through SeS, you are able to:

�� view your personal, enrolment and employer details

�� view your unit results

�� change your contact details

�� request a transcript of academic record

�� view notifications and calendar information such as scheduled TAFE NSW final exams.

To enable you to access SeS; you will have been given a username and temporary password when you enrollor register online. Or, if you did not enrol or register online you will receive your username and temporary password during the face–to-face enrolment process. Or, if you have paid your course fees your username and password would have been printed on your receipt.

After receiving your username and temporary password, you can to go to the website www.tafensw.edu.au and click the ‘Student login’ button found in the top right to login to SeS and set your own password and access your information.

DeC Portal

A personalised portal is provided to all students in TAFE NSW through the Department of Education and Communities (DEC) Portal.

The portal acts as a gateway to a range of educational and curriculum resources, and provides you with access to your personal DEC email account.

The DEC Portal can be accessed from any location with an internet connection and a web browser. You will be provided with a username and password soon after enrolment (see Student e-Services (SeS)). You can access the DEC portal from the TAFE SWSi homepage or by visiting student.det.nsw.edu.au.

your taFecard

All students enrolling in a TAFE NSW course will be given a TAFEcard, which is a student identification and stored value card. It contains your name, student number and photograph.

You can use your TAFEcard for a variety of services such as photocopying, parking and with the Student Association. You will also need to show your TAFEcard as identification for access to some college facilities, to sit final exams and when requested by TAFE NSW staff.

24

If your TAFEcard is lost or stolen you need to report it immediately to your college Customer Service Office. A replacement TAFEcard costs $20.00.

Using taFe SWSi computers

Computers are available in our libraries to help you with writing assignments, practising computer skills learnt in the classroom and researching information.

Microsoft Word, Excel, Access and other software packages are available, as well as internet and CD-ROM databases. The internet is to be used for educational purposes only and you will be required to use your DEC username and password to access the internet.

attendance

You should attend at least 80 per cent of all classes if you want to make the most of your studies and successfully complete your unit or course. If you stop attending classes or transfer to another college, you must report this to your teacher.

If you are sick, unable to attend class or an exam, or have missed an exam due to uncontrollable circumstances please advise your teacher as soon as possible.

International student attendance

TAFE NSW is obligated under Commonwealth Government legislation to notify the Department of Immigration and Citizenship (DIAC) of student performance.

Poor performance may result in automatic visa cancellation. You should aim for 100 per cent attendance to gain the full benefit of your course.

transferring courses or units of study

If you wish to transfer to another course, you must complete an Enrolment Adjustment - Course Transfer Form within three weeks of commencing your original course.

If you wish to transfer to another college, you should approach the relevant Head Teacher of the college you wish to transfer to. The Head Teacher must approve your transfer on a Personal Adjustment College Transfer Form.

If you need to change your class and subjects/units during the year, you will need to complete an Enrolment Adjustment - Personal and Subject Details form.

Both forms are available at you college Customer Service Office.

25

Changing your personal details

You can make changes to your personal contact details, such as address or phone number through the TAFE NSW Student e-Services (SeS) website.

Alternatively, you can complete an Enrolment Adjustment - Personal and Module/Unit Details form, available from the Customer Service Office at your college.

To change your name or date of birth, you must bring your original documents such as a birth certificate or marriage certificate to your college Customer Service Office.

Student assessment and examinations

Students undertaking TAFE NSW courses have subjects assessed by either class mark and internal exams held in class time and/or externally supervised exams.

When you begin your studies you will be given detailed information about how you will be assessed and how your results will be recorded and reported.

graduation

Ensure that you get the recognition you deserve for your studies by collecting your qualification at the graduation ceremony (usually held in May of the following year at your college).

Family, friends and employers are welcome at this ceremony. If you cannot come to the graduation ceremony please make arrangements with your college Customer Service Office to collect your qualification.

articulation to university

Certificates III, IV, Diploma and Advanced Diploma level qualifications completed at TAFE NSW may be used for academic credit and entry into some university courses. You will need to check with the relevant university for specific credit details and entry requirements.

TAFE SWSi also offers degree and graduate programs in partnership with universities including Federation University, Canberra University and Charles Sturt University.

For more information on university pathways, visit www.swsi.tafensw.edu.au/hed.

26

RIgHtS anD ReSPonSIBILItIeS

As a student at TAFE SWSi, you have the right to:

�� be treated fairly and with respect by TAFE SWSi staff and fellow students

�� learn in an environment free of discrimination and harassment

�� pursue your educational goals in a supportive and stimulating atmosphere

�� privacy concerning TAFE Commission records or documents that contain personal information

�� have ready access to assessment procedures and results.

By signing the enrolment form you have a responsibility to:

�� treat other students and TAFE SWSi staff with respect and fairness

�� not engage in plagiarism, collusion or cheating in any assessment event or exam

�� be punctual and regular in attendance

�� submit assessment events by the due date or seek approval to extend the due date

�� return or renew library books on time

�� observe safe practices.

Behave in a responsible manner by not:

�� entering trade workshops without permission or supervision

�� harassing fellow students or staff

�� damaging, stealing, modifying or misusing property

�� being under the influence of alcohol or drugs

�� spitting or littering

�� bringing weapons onto TAFE SWSi premises

�� engaging in any behaviour which could offend, embarrass or threaten others

�� illegally copying software licenced to TAFE NSW or TAFE SWSi or installing any software, including games and shareware, onto Institute computers.

If you fail to comply with your responsibilities as a TAFE SWSi student, penalties may apply.

The NSW TAFE Commission Student Discipline Policy (2000) outlines all behaviours listed as a breach of discipline and applies to all TAFE NSW students. You can obtain a copy of the policy from your teacher, read it in a college library or access online via www.det.nsw.edu.au/policies, under the ‘TAFE’ tab.

27

alcohol and other drugs

TAFE NSW policy prohibits smoking inside and within close proximity of all college buildings, and the use of alcohol and illegal drugs on college grounds. Using alcohol or illegal drugs at TAFE SWSi can affect your and other students’ safety and ability to learn. Inappropriate use of alcohol and other drugs by students at TAFE SWSi will be the subject of disciplinary action.

If you are concerned about your own or another person’s safety at TAFE SWSi, Work Health and Safety legislation requires you to inform your teacher immediately.

management of risk or harm to students and staff

TAFE NSW is required by law to ensure the health and safety of students, staff and visitors on our premises. In order to meet these legal obligations it is necessary for us to assess and manage any known risk of violent behaviour.

If you have a history of violence that may suggest you could pose a potential risk of any type to other TAFE SWSi students, staff and/or visitors, it is a condition of your enrolment that you advise the College Manager, Counsellor or your teacher prior to enrolling in your course of choice.

Following your advice of a potential risk, we will provide appropriate support and a management plan.

Work, Health and Safety

It is TAFE SWSi’s responsibility to provide an environment that is both healthy and safe. We provide you with a safe learning environment by:

�� meeting relevant work health and safety standards

�� training staff in appropriate accident prevention, fire and evacuation procedures

�� maintaining and cleaning our buildings regularly

�� providing security services.

It is your responsibility to follow safety regulations and instructions, as well as report accidents and health and safety issues to either your teacher or a senior member of staff.

Some courses require you to wear protective clothing. You will need to follow your teacher’s instructions on the safe use of materials and equipment.

First Aid Officers are located at all colleges. If you are injured or ill, please ask your teacher, security or first aid officer to assist you.

28

emergencies

During the first week of class, a teacher will take you through the college’s emergency procedures. In the case of an emergency, notify a staff member immediately and follow their instructions. Security officers are located in each college.

It is important to learn and remember the fire exit locations closest to the classrooms you use. You can find emergency procedures, including evacuations, clearly displayed in classrooms.

anti-Discrimination policy

All TAFE NSW staff and students have an obligation under NSW legislation not to discriminate, treat unfairly or harass people because of who they are, who they are related to, or who they associate with on the following grounds:

�� gender, including pregnancy

�� age, marital status, sexuality, race, colour, ethnic or ethno-religious background, descent or nationality

�� disability, including intellectual, physical, psychiatric and HIV/AIDS

If there is a complaint that a student or staff member has acted in a discriminatory way, see your teacher or a counsellor at your college.

Harassment and bullying

Harassment is any conduct (verbal, written or physical) that is unwanted, unwelcome or which may be offensive.

It is against the law in NSW to harass or discriminate on the grounds of age, gender, marital status, physical or intellectual disability, race or sexual preference.

If you believe you are being harassed, bullied, discriminated against or unfairly treated in any way, it is important that you contact your teacher or a counsellor at your college.

Complaints policy

If you would like to register a complaint or suggestion, you can do so in person, by telephone or by completing a complaint form, available from your Customer Service Office.

It is preferable to give your name and sign your complaint. Anonymous complaints can be acted on only in certain circumstances. Each complaint is recorded on a complaint form by you or by the member of staff receiving the complaint. This form is a confidential document.

When a complaint is registered, we will take action to resolve and address the complaint on your behalf.

Connect with us

Phone: 13 SWSi (13 7974)

In Person: Speak to our Customer Service Staff at your local college or make an appointment to see a TAFE Counsellor

BANKSTOWN COLLEGE 500 Chapel Road Bankstown NSW 2200

CAMPBELLTOWN COLLEGE 181 Narellan Road Campbelltown NSW 2560

GRANVILLE COLLEGE 136 William Street Granville NSW 2142

LIDCOMBE COLLEGE 73 East Street Lidcombe NSW 2141

CHULLORA CAMPUS Cnr Muir Rd & Worth St Chullora NSW 2190

LIVERPOOL COLLEGE College Street Liverpool NSW 2170

MACQUARIE FIELDS COLLEGE 32 Victoria Road Macquarie Fields NSW 2564

MBISC 2 Austool Place Ingleburn NSW 2565

MILLER COLLEGE Cnr Hoxton Park & Banks Rds Miller NSW 2168

PADSTOW COLLEGE Raine Road Padstow NSW 2211

PARRAMATTA OFFICE Shop 1B, 69 Phillip Street Parramatta NSW 2150

WETHERILL PARK COLLEGE The Horsley Drive Wetherill Park NSW 2164

December 2013 MC13/261