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The top documents tagged [citizencentred service]
1 The Canadian Service Delivery Journey Guy Gordon Executive Director, Institute for Citizen-Centred Service November 2009
223 views
At the Heart of Innovation Innovative Cities Future Health in Innovative Cities Oulu coordination
214 views
SK Summit 3.0_Roda_Mc_innis_Contractor
152 views
Canadian Best Practices in Measuring Efficiency, Effectiveness and Performance of the Public Sector
28 views
From Single Windows to Integrated Service Delivery: A Canadian Perspective Institute for Citizen-Centred Service Charles Vincent - September 21, 2005 Presentation
221 views
1 Achieving Continuous Improvement in Client Satisfaction Brian Marson and Faye Schmidt Service and Innovation, Treasury Board Secretariat of Canada
217 views
How to Conduct Customer Feedback? Ontario Public Service Management Board Secretariat Training Workshop Rob & Peggy Wong: Add you date and location Rob
230 views
THE NEW PUBLIC MANAGEMENT Values of the New Public Management
227 views
By ERIN Research CITIZENS FIRST 5 National Results 2008
216 views
THE NEW PUBLIC MANAGEMENT The New Public Management basic description basic description NPM and the context of the Sponsorship Scandal NPM and the context
222 views
at the Heart of Innovation
29 views