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Carol Bailey Floyd February 23, 2011 Exploring the Fun in WRAP
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St Mary Star of the Sea 12 October 2009. Identify the habits of the mind. Understand their importance Explore definitions for each of the 16 habits Available
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Selling Accessibility Karl Groves, Director of Training, Deque Systems
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Twitter: @karlgroves
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A Dress for Cinderella. If you are not using your smile, you are like a man with a million dollars in the bank and no checkbook in the pocket. (Les Gibson)
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Delivering FiveStar Customer Service How Passionate Are YOU?
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Worked in computer industry for more than 25 years Telephone Technical support Senior Systems Engineer at Delta Air Lines After 9/11, I started my own
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Understanding & Deliberating Emotions. Measuring EI “The rules for work are changing. We’re being judged by a new yardstick: not just by how smart we
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Life is 10% what you make it and 90% how you take it. ~ Irving Berlin
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Two principles of assertion You don’t get what you don’t get ask for You get a lot of what you do ask for Source: Andrew Gibbons
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Career Flow: A Hope-Centred Approach to Career Development Presented by: Dr. Roberta Neault
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The People Side of Organizational Improvement Pam Solberg-Tapper MHSA, PCC Executive Coach/Leadership Development
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Effective Leadership: The Goolsby Leadership Model Presentation by Jim Lewis Vice President for Development University of Texas at Arlington April 4, 2010
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