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The top documents tagged [internal helpdesk]
The modern Service Desk in 2012 and why ITIL 2011 is soooo last year
3.743 views
From reactive to proactive - How Azur transformed a service helpdesk and boosted revenues and increased customer satisfaction
96 views
WEEK TWO HELPDESK OPERATIONS. WHAT DO WE MEAN BY SAYING “HELPDESK OPERATING CHARACTERISTICS”?
226 views