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EarthLink and Micromuse: Growing up Together Doug McClure EarthLink Operations Sr. Manager, Fault and Performance Mgmt June 3, 2004
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Copyright © 2004 Micromuse Inc. All rights reserved. From Consolidated Operations to Service Management with the Netcool Suite General Session Doug McClure
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Copyright © 2005 Micromuse Inc. All rights reserved. Effective End-to-End Service Management in a Dynamic Environment an approach for model based management
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