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PERFORMANCE IMPROVEMENT What is it and how is it done? What is it and how is it done? 2002 Presented by: John F. Neale, DDS, MPH CAPT, USPHS (ret.)
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Quality Control, Total Quality Management, and Quality Standards Prepared by: Ralph Dorsainvil
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Improvement-1. Continuous Improvement Check Do Act Plan Time Quality level Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin
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Root Cause Analysis: Why? Why? Why? William A. Lindley April 6, 2001
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