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The top documents tagged [service management program]
Turning Metrics into Maturity - APMG-International Webinar
135 views
Facilitating ITIL Best Practices with nGenius
452 views
Should you establish a Service Management Office (SMO) - ITSM Academy Webinar
3.559 views
BSM, ITSM
3.867 views
The 7 enablers and constraints of itsm 2011 v1 final
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IT Infrastructure Library (ITIL) Training Services Overview
3.434 views
Establishing a Comprehensive IT Process Governance Framework Ensuring clear accountability and assigned responsibility for IT process operations, integration
220 views
New York, NY November 3, 2006 Demystifying ITIL Understanding ITIL Without the Hype
218 views
Thesis
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11022006 - Integrating ITIL With the Software Development Process - Annual
13 views
The NORSUnian 4th Issue 2014 - 2015
220 views