taj sats

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PRESENTATION ON PRESENTED BY : RICHA NIDHI ISHANK MALHOTRA SWATI SOOD 1

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Page 1: taj sats

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PRESENTATION ON

PRESENTED BY :RICHA NIDHIISHANK MALHOTRASWATI SOOD

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INTRODUCTION

• TajSATS Air Catering Ltd. is a joint venture of the Indian Hotels Company, popularly known as the Taj Hotels Resorts and Palaces and SATS.

• TajSATS is the market leader in airline catering.

• The company provides in-flight catering at Mumbai, Delhi, Chennai, Kolkata, Amritsar, Goa and Bangalore and manages Airport Lounges in Mumbai and Chennai.

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CONT….

All units are equipped with state-of-the-art facilities, refrigerated hi-loaders and in-house microbiological laboratories for efficient and hygienic food production and handling.

• TajSATS strictly adheres to ISO 22000:2005 standards, from the time food is received, prepared and produced till it is loaded onto the aircraft

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MISSION OF TAJSATS

• To excel and enhance our leadership in airline catering, and expand into airport related services in India and select regions, by delivering exceptional value to our customers through world-class quality, innovative products and services and motivated employees.

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CORE VALUES• Excellence• Integrity• Trust and Teamwork• Respect and Concern for others• Commitment to the Environment and

Community

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SERVICES AND FACILITES

• AIRLINES SERVICES1.Inflight catering

2.Airlines lounges

3.Airport restaurant

4.Laundry

5.Aircraft cleaning

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CONT…..

6.Chartered flights

7.Microbiological labs

8. Catering ramp handling

9. Airlines bond

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NON AIRLINES SERVICES

1.Outdoor catering

2.Institutional catering

3.Corporate gifting

4.Cake shops

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CLIENTS OF TAJSATS

• They use to serve International as well as domestic Airlines

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LIST OF CLIENTS

INTERNATIONAL CLIENTS• Air India• Iraqi Airways • Air India Express• Japan Airlines• All Nippon Airways Kam Air• Ariana Afghan Airlines • Korean Air• British Airways Cathay Pacific Airways• Malaysia Airlines• China Airlines

DOMESTIC CLIENTS• Alliance Air• Kingfisher Airlines• Indian Airlines • Kingfisher Red • Indigo Airlines• MDLR• Jet Airways• Spice Jet• Jetlite

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FOOD OF TAJSATS

• It specialises in a wide range of cuisine and serves a multi-cultural clientele.

• Our award-winning chefs are reputed for Indian, Continental, Oriental and Fusion cuisine.

• We customise meals to suit the dietary preferences of our customers

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Cont…

• The raw material used is of the best quality with regular supplier/vendor audits conducted by our in-house quality team.

• offer a world of choice for vegetarians and prepare exotic theme menus during festivals and special occasions.

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Cuisines

• Its menu accounts for the passenger profile, the time of flying and duration of the flight.

• Here's a sampling of the cuisine that our award-winning chefs are renowned for:

Indian,Peshwari, oriental, Mexican, Arabian, Continental

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MEAL TYPE

• Special Meals

We offer customised special meals and constantly strive to meet the needs of our customers.

• Veg Meal Indian Meal, Western Veg Meal, Vegan Meal,

Jain Meal, Fruit Platter

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CONT…..

FESTIVE MEALS: chefs are skilled in preparing special meals customised to the needs of airlines and other customers.

TAJ SATS use to serve exotic themes menu on occasion of Diwali, Onam ,New year/chrishmas,Fusion cuisine,Mango Festival

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COMMUNITY RELATIONS

• To spread environmental awareness, TAJSATS conduct regular guest lectures and engage children in their sensitization programs.

• organizes painting competitions for children based on environmental themes.

• making a difference by providing employment opportunities to women.

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THANK YOU