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Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

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Page 1: Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

Takaful and Mutual Insurance

Business Challenges in Mutual Insurance and Takaful

Serap GonulalNovember 13, 2012

Page 2: Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

Business Challenges in Mutual Insurance and Takaful

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TakafulTakaful

The four pillars of Takaful

Page 3: Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

Business Challenges in Mutual Insurance and Takaful

•Which sharia contract aligns Participants and Operator’s interests the best and yet maximizes the concept of risk sharing rather than risk transfer?

•For long term sustainability it is important that the reward structure benefits both Operator and Participants fairly.

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maximize profits

maximize profits risk sharingrisk sharingcontributionscontributions

Operator Participants

Aligning stakeholder interests

Page 4: Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

Business Challenges in Mutual Insurance and Takaful

•Size of benefit payouts and required premium/contributions rate depends on level and certainty of investment income.

•Crucial that the Sharia compliant asset classes be expanded and ‘deepened’.

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Investment Income Premium

IncomePremium Income

Investment Income

Premium Income

Lower premium needed as higher investment income component

Higher premium required as there is lower contribution from investment income

Component of benefit payouts

Page 5: Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

Business Challenges in Mutual Insurance and Takaful

Adequate reserving and solvency margin ensures benefits promised are paid out.

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Benefit payout

Reserving

Solvency Margin

Importance of reserving and solvency margin

Premiums/Contributions

Page 6: Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

Business Challenges in Mutual Insurance and Takaful

Although there are shared competencies among those in conventional insurance and takaful, there are also differences. Given that the latter is currently sourced from the former there is a need for training.

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Job function How different is modern takaful (hybrid) from conventional insurance

Chief Executive Officer

Sales team

Actuary

Accounting

different same

The people makes the industry

Page 7: Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

Business Challenges in Mutual Insurance and Takaful

There is a need for a universally acceptable Sharia compliant model so as to minimize cost of implementation (systems, etc).

A universally acceptable model, other than being Sharia-compliant, should be able to align the various stakeholders interests or at the very least, allow for easy supervision by the Regulators.

•As a cooperative/Mutual set up

- As shareholders (owners of surplus in the Mutual fund) are also policyholders, management works for the same stakeholders for a wage. No controversial Sharia contract issues.

•As a hybrid with a stock management company

-Model needs to be able to balance shareholders and participants’ interests. The following tables summarizes the issues with the two predominant model, wakala and mudharaba.

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Should there be one takaful model for all?

Page 8: Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

Business Challenges in Mutual Insurance and Takaful

Should there be one takaful model for all?

-Consider sharing of Investment Performance

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Contract Type Model

Wakala Mudharaba

Investment performance of takaful risk pool is better than expected

No impact on Operator’s income

Operator’s income is higher

Investment performance of takaful risk pool is poor

No impact on Operator’s income

Operator’s income is lower

Takaful risk pool makes an investment loss

No impact on Operator’s income

Operator gets no income

Page 9: Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

Business Challenges in Mutual Insurance and Takaful

Should there be one takaful model for all?

-Underwriting Performance

•The above table assumes the Operator gets no share of any underwriting surplus.

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Contract Type Model

Wakala Mudharaba

The risk pool makes an underwriting profit

No impact on Operator’s income

No impact on Operator’s income

The risk pool makes an underwriting loss

No impact on Operator’s income

No impact on Operator’s income

Page 10: Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

Business Challenges in Mutual Insurance and Takaful

Should there be one takaful model for all?

-Business volume

•Generating higher business volume lower’s per unit business cost and increases expense surplus.

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Contract Type Model

Wakala Mudharaba

Increase in contribution income

Higher Operator’s income

No immediate impact

Reduction in contribution income

Lower Operator’s income

No immediate impact

Page 11: Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

Business Challenges in Mutual Insurance and Takaful

• Challenging investment environment, low investment return globally means operating margins are under pressure.

• ‘Soft’ market as a result of a world awash with cheap funds seeking opportunities in new markets, like insurance. As a result risk is ‘underpriced’.

• Global warming can result in more frequent occurrences of catastrophic events like Hurricane Sandy.

• Imminent introduction of Solvency II will increase the sophistication of regulatory reporting not just in Europe, but globally. Are the rest of the world equipped to adopt Solvency II type supervision?

• For non-stock companies, how will the regulatory need for more capital be met?

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Common challenges for Takaful, Mutuals and Insurance

Page 12: Takaful and Mutual Insurance Business Challenges in Mutual Insurance and Takaful Serap Gonulal November 13, 2012

Business Challenges in Mutual Insurance and Takaful

• From the operational perspective the Insurance industry globally is facing greater challenges.

• From the consumer side the demand for greater transparency and accountability from insurers and their agents opens an opportunity for non-stock insurance operation. These alternatives offer risk sharing rather than risk transfer which should result in fairer pricing. These institutions should project greater transparency and offer simpler products.

• For takaful, the opportunity to penetrate new currently untapped market is huge. The key to success is a holistic approach to market accompanied with the right regulatory support.

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Conclusion