Taking Care of Business

Initiative launched 2010

Economic crisis in Ireland

Government policy to support small businesses and reduce administration burden

Authority focus on support activities

Small business can bear high costs relating to the negative outcomes of workplace accidents

Identify Hazards

Legal requirement for Risk Assessments and a Safety Statement

Prepare Risk

Assessment

Prepare Safety

Statement

Growth 2011 – 2018

5066

10796

17882

23382

30278

38476

46972

56329

5066 5730 7086 5500 6896 8198 7971 9357

0

10000

20000

30000

40000

50000

60000

2011 2012 2013 2014 2015 2016 2017 2018

Status

62,000 Users

382,000+ site visitors

325 Business Types

515 Hazards (risk assessment templates)

Example Business Types

Bus / Coach Hire LogisticsRoad Recovery OperatorHaulier / HGV Transport Couriers

Building ContractorBuilders ProvidersAgricultural ContractorsGroundworksMotor Vehicle Repair

Example HazardsWorkplace TransportDriving for Work

Hazards

Control Measures

EventsOnlinePrinted MediaInfluencers Direct Contact

Promotion / Dissemination

ExamplesEvents / seminars / workshops

Inspections / Word of Mouth / Fliers

Trade and representative organisations

Business organisations, Insurance Companies

Social media

Advertising – press / media

Magazine articles

Links / Videos / other supports

Workplace Contact Unit Queries

Free Easy to UseOnline 24/7Save Time and MoneyConfidential

Strengths

Challenges

Resources SimplicityTrustReaching users‘Selling’ it to stakeholders and potential users Updating and improvingSoftware – improvements / costs / limitationsBack up support

Measurement

Users: numbers, sectors, business types, outputs Feedback

• Workplace Contact Unit – email link or phone• Events• Inspectors (direct; analysis of inspection data)• Google analytics, Hotjar• Trade Organisations & other stakeholders

Requests for business types to be includedSurveys

Synergies - BeSMART.ie + National PolicySupports compliance with primary legislation to carry out risk assessments and produce a safety statement

Supports Government policyo Saves business time and moneyo Increases rates of compliance with the lawo Do it yourself tool – better safety outcomes

HSA provides quarterly figures to Government Metrics provide Government with evidence of its uptake, usage and success (numbers , strong demand)BeSMART.ie is a strategic government support for business

Informing Authority PolicyMonitor levels of usage to assess take up + effectivenessSupplementary resources can be built around the tool e.g. Learn More; Construction Safety & Health Plan Feedback - modify and update content quickly e.g. if new hazards are identifiedInspectors – feed back knowledge into the continuous improvement and development (content, navigation)HSA can assess levels of usage of the tool when examining safety statements during inspectionsSectoral risks can be addressed through BeSMART.ie by adding or updating Business Types and Hazards

HSA Strategy 2019- 2021Feedback from key stakeholders– Satisfaction with Authority programmes, tools and services– Desire for continued development of online tools – Authority’s easy-to-use online tools have greatly contributed

to achieving the desired outcome of seeing employers actively engage in managing occupational health and well-being

Strategy aims– Continue to offer enterprises a range of tools and supports to

enable them to meet their compliance obligations and to ensure safe workplaces and business success

– Increase visibility and encourage uptake of the Authority’s online tools and services, including BeSMART.ie, hsalearning.ie and Work Positive

The Future

Strengths:o Self service Online Tool o Data mining can inform HSA policy and decision makingo Metrics allow us to monitor interest, uptake of tool and

evidence engagement with the toolo Channel for sectoral and direct engagement with businesses

Weaknesses:o Technology now old – platform will be redeveloped in 2020o Limitations in technology – new platform to be future proofedo End-user support takes up HSA resourceso Migration of data to new platform is not without risk

Business and Education Support

HSA’s elearning Portal:

HSA e-learning portal

o 30 awareness-raising courses - 6 sectors of employment

o Free to access globally at any time

o Supports business to upskill employees, raise awarenesso Group Manager function – allows tutors/managers to register groupso Learning in bite-size chunks – emphasis on skills/awarenesso Collaboration in development with social partners and other state

agencies (Road Safety Authority, Irish Police Force, Department of Education, Trade Unions, Employer bodies)

o CPD recognition from Engineers Ireland (EI), Nursing and Midwifery Board of Ireland (NMBI), and Construction Industry Register Ireland (CIRI)

How it works…• Learner must register an account with hsalearning.ie• Browse courses by sector or topic

Courses by Topic…