taking control of sharepoint in the cloud

© 2014 by SherWeb | All rights reserved | General Public

Taking Control of SharePoint in the Cloud

February 13th, 2014

© 2014 by SherWeb. All rights reserved


Speakers

Christian Beauclair

@cbeauclair

christianbeauclair

Simon Langlois

@SimonLanglois

silanglois

Mo Al-Borno albornoconsulting.com

malborno

© 2014 by SherWeb. All rights reserved#SPCloud


Agenda


1. Microsoft’s strategy and orientation for SharePoint

2. The agility and control gain of deploying SharePoint in a Private Cloud

3. A case study on how a SherWeb partner used Private Cloud Services to deliver a complete solution to its customer

For

#SPCloud

SharePoint OverviewChristian BeauclairDirector productivity specialistMicrosoft Canada

[email protected]

#SPCloud

Microsoft’s productivity vision

OnlineOn Premises

Hybrid

Cloud on your terms

Messaging

Voice & Video

Content Management

EnterpriseSocial

Reporting & Analytics

Best experience across devices

Integrated best-of-breed solutions#SPCloud

Social workplace

Enterprise social

Cloud sharing

Real-time collaboration

Video, voice, and web conf.

Natural expression

Touch, ink, and voice

Office experiences on any device

Live documents & data

Multi-media & HD presentations

Responsible empowerment

Device & Data Protection

DLP & Rights Management

Policy & compliance standards

eDiscovery

Self-service insights

Small & Big Data access

Ad hoc reporting and analysis

Natural language query

Visualization & geo-mapping

Office vision: Do your best work

#SPCloud

THE NEW WAY TO WORK TOGETHER

#SPCloud

What is SharePoint?Share

Organize

Discover

Build

Manage

ShareConnect with employees across the enterprise - use SharePoint to engage with people, share ideas and reinvent the way you work together

#SPCloud

OrganizeWhether working as a

team or an individual, SharePoint helps you organize information, people and projects

#SPCloud

Discover

answers insights

SharePoint makes it easy to find answers, discover insights and connect with the experts

#SPCloud

BuildDevelopers and web designers can create new experiences on SharePoint using familiar tools and internet standards

apps

design using web standards

#SPCloud

ManageSharePoint provides powerful controls that allow IT departments to manage cost, risk and their time

cost timerisk

#SPCloud

Benefits

Situation

Architecture Firm Expands Collaboration Capabilities to Support Global Workforce

14

“SharePoint Server 2013 is transforming the way we work. With its newsfeed and other social features, our staff can more effectively collaborate around the world, in real time.”

Nectarios LazarisChief information Officer

Woods Bagot

Functioning as a global studio, Woods Bagot specializes in architecture and design for education, science and health, lifestyle, workplace, and sports environments.

• Promotes information sharing by simplifying and expanding centralized file storage

• Improves knowledge management and business analytics through community usage metrics

• Supports mobile workers with easy access to documents and newsfeeds, updated in real time

Woods Bagot wanted to promote a more collaborative work environment, streamline and automate business processes, and help remote and mobile workers exchange information more effectively.

View the case study

http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?CaseStudyID=710000001617

Benefits

Situation

Municipal Government Uses Software to Improve Business Data and Save $3.1 Million

“We have a lot of data, and SharePoint 2013 allows us to extract value from it. Instead of just storing it, we can turn it into information and insights.”

Paul Di FeliceAssociate Director for

Consulting and Analysis Regional Municipality of

Niagara

The Regional Municipality of Niagara, which has 3,500 employees, provides governance and services for citizens of the Niagara Region of southern Ontario, Canada. Its headquarters are in Thorold, Ontario.

• Improved access to information and exceptional search capabilities help employees find the data they need.

• Moving from paper to electronic records is expected to save CAD$3.1 million (US$3.16 million) over two years.

• Improvements in Business Intelligence allow the Region to better manage departments and increase efficiencies.

Niagara wanted to replace its IBM Cognos Business Intelligence (BI) system with one that would help staff better measure performance and quantify services. Niagara also wanted to expand its SharePoint-based enterprise content management (ECM) efforts to make information easier to find, automate records management and reduce paper usage.

View the case study


Benefits

Situation

Toyota Redesigns Web Portal Using Scalable Cloud and Content Management Solutions

16

“Windows Azure lets us maintain around-the-clock uptime, which is crucial for a global business…. It gives us a flexibility that was unthinkable in the era of on-premises deployments.”

Hidehiko Sasaki, General Manager,

Internet Planning Department,e-TOYOTA Division, Toyota

Global automotive company Toyota was founded in 1937 and has its headquarters in Toyota City, Japan. It sold 9.75 million vehicles in 2012, making Toyota the world’s largest automaker by sales volumes.

• Increased scalability and reliability to handle heavy traffic and maintain around-the-clock uptime.

• Lower cost of operation because the hosted cloud environment eliminates the cost of buying and maintaining on-site hardware.

• A high degree of customizability to address the needs of the many parts of the company that provide content for the site.

Toyota has 16 websites that deliver more than 100 million page views per month. The company’s GAZOO.com site offers car owners—and Toyota employees—vehicle information, social networking, news, and entertainment. The company wanted to enhance site content, increase scalability, and reduce the cost of ownership, so it rebuilt the site using Windows Azure and Microsoft SharePoint 2013.

View case study



Hosting SharePoint in a Private Cloud EnvironmentSimon Langlois – SharePoint Product Marketing Manager, SherWeb

[email protected]



Challenges: Cloud or Not to Cloud?

ON-PREMISE MULTI-TENANT CLOUD

Lack of qualified IT staff

Long deployment arcs

High upfront costs

Difficult to scale

Limited integration with internal LOB

Less controlLimited customization



Looking for the Best of Both Worlds


PRIVATE CLOUDHOSTING SERVICESON-PREMISE MULTI-TENANT CLOUD

Lack of Qualified IT Staff

High upfront costs

Long deployment arcs

Difficult to scale

Limited customization

Less Control

Limited integration with internal LOB

Full Control over applications (SharePoint)

Agility gains on infrastructure

Agility gains on IT Staff

Better performance and reliability of the service

Move from capex to opex

#SPCloud


SherWeb’s SharePoint Private Cloud Benefits


RELIABILITY PERFORMANCE

Support

99.999%

#SPCloud




PERFORMANCE

Tier 3+ datacenters 100% redundant and tier 1 infrastructure Server MonitoringServer Intrusion DetectionManaged Hardware FirewallsDual Power Grid from UtilityRedundant UPS SystemsRedundant DC Power RectifiersClosed Circuit Digital Camera SystemBiometric & Card Access Entry Points24/7 On-Site Armed SecurityVESDA Early Warning Fire DetectionPre-Action Dry Pipe Sprinkler SystemSmoke & Heat SensorsAnti-Static FloorRedundant CRAC UnitsReliable Dell, Cisco & HP equipment

Redundant ISP4 Backbone Intelligent BGP4 RoutingRedundant Routers & Switches Redundant Firewalls & IDSBandwidth - Unlimited Monthly Data TransferRedundant Hardware Load BalancerSAN using SSD drives storage

#SPCloud

Best sizing practices, guidelines and monitoring

Microsoft sizing guidelinesPerformance monitoring mechanismsClose follow-up on performance issues




RELIABILITY

99.999%

Robust and flexible SLAs Microsoft-certified and experienced staff on the application level (MCM, MCTS, MCSA, etc.)You need virtual server redundancy

99.9% 99.999%

AD

SP

SQL SQL SQL

AD AD

SP SP

#SPCloud




Member of CIS Security Benchmarks SOC 2 Type II certified

Trust Service Principles

• Security• Availability• Processing Integrity• Confidentiality• Privacy

For more information you can download this KPMG whitepaper

#SPCloud

RELIABILITY

99.999%

Service reputation and awards

http://www.kpmg.com/US/en/IssuesAndInsights/ArticlesPublications/Documents/mkt-soc-whitepaper.pdf



© 2014 by SherWeb. All rights reserved #SPCloud

Support

• Assigned Technical Account Supervisor

• Direct access to advanced SharePoint system

administrator expert level

• Customer satisfaction history with 2013 average

Net Promoter Score of 65

• Hassle-free migration service

• 24/7/365 support

• Extensive knowledge base


ADDED VALUE

• Unlimited bandwidth, I/Os

• Options of shared SQL platform

• Option of managed or unmanaged SharePoint

• Deployable within 2 business days


© 2014 by SherWeb. All rights reserved | Confidential

You decide how much you share and how much you control!

#SPCloud

Strategic PartnershipStrategy + Process + Technology = Synergy

#SPCloud

Mo Al-Borno, Principal, Alborno [email protected]

INTRODUCTION

• ALBORNO Consulting: CMA Firm offering end-to-end Management Consulting Solutions

#SPCloud

Strategic Planning Implementation

• Industry analysis• Company analysis*• Financial modeling• Recommendations

• Change management

• Planning + Communication

• Operational Improvements– IT Systems– Finance– HR

CLIENT CASE: ESTABLISHED CONSTRUCTION FIRM

Issues:• Experiencing a culture of non-compliance

- Old processes, not documented

• Communication in “silos”

- Difficulty in communicating across functions- Difficulty in controlling access- Integration of knowledge: Building a knowledge asset

#SPCloud

• Secure Document Sharing– Control individual level access

• Workflow automation– Automate old and new processes– Drive accountability through the organization

• Project management/communication tool– Lower email volume– Track access and penetration– Reduce error, manage risk, enhance compliance

BUSINESS REQUIREMENTS

#SPCloud

Affect change

Using Tech as a way to

communicate goals and share

info

Using Tech to automate process:

ComplianceUse Tech To drive

accountability: Measure +

reward

CHANGE MANAGEMENT VIA TECHNOLOGY SOLUTION

#SPCloud

• Strategic Partner• Strong reputation• Technical excellence• Regulatory requirement: Canadian Soil• Will work with clients IT provider• Integrated Offer: Exchange, SharePoint, Lync• Flexible!

PARTNER REQUIREMENTS

#SPCloud

OUR EXPERIENCE WITH SHERWEBRISING TO THE CHALLENGE

• Requirements revealed a need for higher SharePoint functionality

• SherWeb Responded!

– Launched in days what should take a week or more– Provided reseller with significant support– Worked with us to meet several specific business requirements

#SPCloud

Strategic Planning Operational Implementation Tech Requirements

Development+Deployment

THE PATHWAY TO VALUE

#SPCloud

VALUE CREATION

Via partnerships with Sherweb and local IT provider we were able to deliver:

– Tangible tools for implementing strategic change– Positive ROI on IT investment– Improved bottom line:

• Efficiency in each business process• Higher compliance, lower risk• Watershed of communication• Synergy in the overall business

#SPCloud