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Job Market Overview and Career Preparation Module

12 April 2014

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What’s going on in the

Malaysian industry?

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Employers Were Looking to Hire Workers Across All Job Categories, But Many of these Posts Were Hard to Fill

Among NER firms, 5,000 new service and sales jobs, about 2,200 elementary jobs, over 1,500 technicians posts and clerical support jobs were available to be filled

0 1,000 2,000 3,000 4,000 5,000

Elementary

Service/Sales

Clerical Support

Technician/Associate

Professionals

Managers

Source: NER 2011

Job Vacancies by Occupation: NKEA

Current job vacancies Hard-to-fill vacancies

Source: National Employment Return Survey 2011

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Labour Market Demand (2013)

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# of job vacancies by sector, forward projection (2012)

* Others: Cumulative figures for Agriculture, Tourism & Palm Oil industries

Source: Malaysian Labour Force Survey, World Bank Labour Force Study 2012/13

Labour Market Demand (2013)

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* Others: Cumulative figures for Agriculture, Tourism & Palm Oil industries

# of job vacancies by occupation level, forward projection (2012)

Managers Professionals TotalWholesale & Retail 86,875 27,791 303,301E&E 61,433 47,440 240,439Financial Services 24,443 22,961 100,326Business Services 12,522 12,578 49,276Education 12,287 13,707 16,733Oil, Gas and Energy 7,572 7,932 32,132CCI 3,577 3,485 49,276Healthcare 3,031 3,913 15,367Others:Palm Oil 6,852 5,477 35,070Tourism 20,095 7,193 71,559Agriculture 16,337 10,535 68,222

Source: Malaysian Labour Force Survey, World Bank Labour Force Study 2012/13

Wage growth in Malaysia

6Source: Malaysian Labour Force Survey, World Bank Labour Force Study 2012/13

Higher Skilled Workers Must Have Strong Math-Computational, Writing and People Skills

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Across all firms, managers and technicians need to be proficient in mathematics, be able to write well and to interact with people.

Employers expect the most from their professionals workers; every skill (cognitive or non-cognitive) seems critical

Source: National Employment Return (NER) 2011, World Bank Labour Force Study 2012/13

High-Flying Firms are Significantly More Demanding with Respect to ALL Skills

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HFFs need their employees, especially managers, to have presentation, problem solving, English language and people skills

much more than non-HFFs.


Distinct Wage Premiums for Specific Skills :ICT & Presentation Skills are Best Rewarded

-.1 0 .1 .2 .3 -.1 0 .1 .2 .3 -.1 0 .1 .2 .3

writingsolvingpresentpeople

mathlanguagecomputer











Managers Professionals Technician/Associate

Clerical Support Service/Sales Elementary

estimated return std. error of estimate

Source: NER 2011

Returns to Skills by Occupation: NKEA


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High-Flyer Firms Value these Skills Highly & Use Them to Make Promotion and Hiring Decisions

0 .02 .04 .06 .08 .1 0 .02 .04 .06 .08 .1 0 .02 .04 .06 .08 .1

Job Specific

Language

Numeracy

Literacy

Job Specific

Language

Numeracy

Literacy

Job Specific

Language

Numeracy

Literacy

Job Specific

Language

Numeracy

Literacy

Job Specific

Language

Numeracy

Literacy

Job Specific

Language

Numeracy

Literacy



for hiring for promotion

Source: NER 2011

HF/non-HF Hard Skill Differentials by Occupation: NKEA


Skill importance differential is more

pronounced for promotions than

for hiring

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High-Flyer Firms Place a Premium on Key Personality Skills, especially for Managers

0 .05 .1 0 .05 .1 0 .05 .1

Openness

Extroversion

Agreeableness

Emotional Stability

Conscientiousness

Openness

Extroversion

Agreeableness

Emotional Stability

Conscientiousness

Openness

Extroversion

Agreeableness

Emotional Stability

Conscientiousness

Openness

Extroversion

Agreeableness

Emotional Stability

Conscientiousness

Openness

Extroversion

Agreeableness

Emotional Stability

Conscientiousness

Openness

Extroversion

Agreeableness

Emotional Stability

Conscientiousness




Source: NER 2011

HF/non-HF Attitude Differentials by Occupation: NKEA


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High-Flyer Firms Also Place a Premium on Key Behavioral Skills of Workers

0 .05 .1 .15 0 .05 .1 .15 0 .05 .1 .15

OrganizedTeamwork

IndependenceProblem Solving

CreativityLeadership

Communication

OrganizedTeamwork



Communication

OrganizedTeamwork



Communication

OrganizedTeamwork



Communication

OrganizedTeamwork



Communication

OrganizedTeamwork



Communication




Source: NER 2011

HF/non-HF Skill Differentials by Occupation: NKEA


Specific Skills in Deficit Across All Firms are English Language and ICT

0 .05 .1 .15 .2 0 .05 .1 .15 .2 0 .05 .1 .15 .2

TechnicalTeamwork

SolvingMath

LiteracyLanguage

ITCommunic

Analysis

TechnicalTeamwork

SolvingMath

LiteracyLanguage

ITCommunic

Analysis

TechnicalTeamwork

SolvingMath

LiteracyLanguage

ITCommunic

Analysis

TechnicalTeamwork

SolvingMath

LiteracyLanguage

ITCommunic

Analysis

TechnicalTeamwork

SolvingMath

LiteracyLanguage

ITCommunic

Analysis

TechnicalTeamwork

SolvingMath

LiteracyLanguage

ITCommunic

Analysis



Source: NER 2011

Skill Deficits by Occupation: NKEA


Firms with ICT, English Language, and Communication Skills Deficits Pay More


…for professionals, higher wage premiums for communication and

English language skills

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Indicative Salary Ranges (monthly)

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Industry HoD(>10 yrs)

Managers (7-10 yrs)

Mid-Managers(4-8 yrs)

Entry-level(1-5 yrs)

Banking & Finance Discretionary 8,000 – 15,000 5,000 – 12,000 2,500 – 5,000

Business Services Discretionary 8,000 – 12,000 5,000 – 10,000 2,500 – 5,000

Human Resources 10,000 – 20,000 8,000 – 15,000 5,000 – 10,000 2,500 – 5,000

Sales & Marketing 10,000 – 20,000 8,000 – 15,000 5,000 – 10,000 2,300 – 4,000

Information Technology 18,000 – 30,000 8,000 – 15,000 5,000 – 10,000 3,000 – 5,000

Engineering & Technical Discretionary 10,000 – 20,000 5,000 – 12,000 2,500 – 5,000

Source: Kelly Salary Guide 2012/2013, Kelly Services

So what does a fresh graduate need?

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Across the board, companies look for communication skills and ICT skills in their graduate hiring

Most HFF also require:

•People skills•Presentation skills•Problem solving skills•Teamwork•Problem solving•Some degree of numeracy•Good attitude•Aptitude for learning (both mental and emotional)

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Career Preparation –How to get the job

you want!

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Career Preparation 101

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Ask yourself this simple question –

How far in advance do I need to start preparing for my dream job interview?

What are the ingredients to a successful application and interview?

•Resume/CV•Research and Preparation•Luck!

CV Tips 101 – From the Pros!

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From Datin Nancy S Y Sim-Lim, Senior vice-president, Human Capital, Great Eastern Life Assurance (M) Bhd

1. Tells a good story - well-written, grammatically-correct

- tells why the applicant will be a suitable candidate for the role.- engaging, drawing in the reader with strong persuasive copy - pitching just the right amount of information, highlights the applicant’s

strengths.

•Concise and straight to the point- done in a concise-way that at a glance shows whether the person has what it

takes.- long-winded resumes with too much garble and that lack substance are a big

no-no - should contain the following: name, address, latest contact details, current role and also name of current and past employers

- academic achievements, awards and also past co-curricular involvement should also be mentioned.


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(continued)

3. Creative and attention-grabbing- Some applicants go the extra mile by making their resumes more visually

attractive or take pains to ensure it is laid out well with good readability.- applicant should always write his resume for a specific role and tailor it for

the company and industry he is applying to. - submit your application with a short cover letter addressed to the person in

the firm that is entrusted with the duty and care to recruit and interview. Organisations are large entities and wrongly-addressed resumes would simply waste your efforts.


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From Umasuten Karisnan, Talent Delivery and Acquisition Manager, Intel Malaysia

1. Keep It Short and Simple (KISS)-with 10 years of experience or less, one page. More than 10 years, keep it to

two! - a recruiter spends around 10 to 20 seconds scanning resumes, so KISS helps- you need to think about what the recruiter will visualise as important - Use bullets to amplify the work that you did, one bullet for each

accomplishment.

2. Summary of your professional journey- a summary of your professional journey with key words embedded in them

3. Focus on accomplishments- Bullet points should highlight accomplishments, not roles & responsibilities

assigned - Whenever possible quantify the accomplishments. - tell the truth. Yes, integrity is the key essence that portrays your credibility.

4. Doing your homework on the job or company you are applying for as this will help you market the skills and competencies that they are looking for.

Interview Tips 101 – From the Pros!

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From Sugunah Verumandy, Human resources director, GE Global Growth & Operations

Interviews are a platform for both the employer and potential employee to connect with each other to ascertain employment suitability.

It is therefore very important for both parties to spend sufficient time preparing to participate in a meaningful conversation.

1.Lesson No. 1: Be prepared for interviews and remember to communicate confidently.

1.Lesson No. 2: Know what are you are talking about and that includes not just “what” but also “how” and “why”.

Interview Tips 101 – From the Pros!

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From Datin Badrunissa Mohd Yasin Khan, Group Chief Talent Officer, Axiata Bhd

There are a few dimensions that should be checked when interviewing someone for a job. In general, three aspects are key:

- Functional or technical competence.- Leadership competence, appropriate to the level of management.- Cultural fit

And if you are hiring a person for a longer-term career in the organisation, as opposed to only filling for a job or project for a limited time, then a fourth aspect needs to be checked out too, which is a prediction for a successful career progression in the organisation.

The most used term for this would be potential or headroom.

Interview Tips 101 – Worst Interview Experience

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From Nikki Grant-Cook, Country human resources director, Citibank Malaysia

1.Mr Tardy: Being late for a job interview puts you behind in the race even before you jump off the starting line.

2. Ms Unprepared: Not knowing anything about the job/company you are interviewing for means you don’t care enough about us for us to care about you.

3.Mr Monosyllable: Giving one syllable answers makes the interview a drag – Nobody wants to work with a bore who can’t communicate.

•Ms Cartoonist: A comic artist whose parents told her to apply for a “proper job”. Don’t apply with us just because someone tells you to. We want independent people with free-will!

5. Mr Passion-Is-Everything: “I’m passionate about Engineering. I can be passionate about Banking too.” Support assertions of interest with facts. Attitude is key, but not the only attribute needed.

Interview Tips 101 – Worst Interview Experience

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(continued)

6. Ms Broken Record: Linking back to the same answer for every question, regardless of relevance. Better to admit unfamiliarity, rather than giving an out-of-topic answer.

7.Mr Bookworm: Citing “wanting to focus on studies” as the main reason for the lack of co-curriculum involvement. We need well-rounded individuals who have demonstrated more than just studying skills.

8.Ms Spell-Check-Let-Me-Down: Defending glaring grammatical errors in resumes by saying they thought spell check would pick it up.

9. Mr Ungroomed: Job offers are rare for those with unprofessional/stained/creased clothes, dirty nails and an aversion to shampoo and deodorant.

10. Ms Impatient Type 1: Rushing through the interview because you have a train to catch. This shows poor schedule management.

11. Ms Impatient Type 2: Candidates who don’t focus on proving themselves but ask how quickly they will be promoted and when they will have an overseas posting. Employers are not looking to fund your overseas holiday!

Career awareness Newspaper and print materials

Career Awarenessready4work.my

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• Job Options• Career Progression

TOPReasons to Join Finance

Sector

Career Guide in Financial Services

On Financial Services

HOT JOBS

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Working for Passion – Myth?

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Working for Passion

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Steve Jobs in a Stanford commencement address said, “You’ve got to find what you love and that is as true for work as it is for lovers. Your work is going to fill a large part of your life and the only way to be truly satisfied is to do what you believe is great work.”

“And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking and don’t settle. As with all matters of the heart, you’ll know when you’ve found it.”

But how do you find it?

Working for Passion

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1. Invest time and energy in finding your passion- Be alert about your interests. Ask yourself difficult questions and be honest with the answers - long-term goals in life are, what your values are, what you truly care about and what makes you happy deep inside.- It is important to understand what you are ridiculously good at. Dive deeper into these skills that you are naturally born with.

2. Don’t restrict yourself to “the passion”- You can always have more than one passion in life. Work towards aligning your passions with opportunities that come along.- Sometimes when we are too worked up about finding “the passion”, we may lose motivation especially when we are interested in more than one thing.

3. What and who inspires you?- Look closely in elements of your life and try to find a common theme. Understand what inspires you and why are you constantly inclined towards these things.

4. Go back in time- Ask yourself what you loved doing as a child. Your inner child will give you a clue on what you are truly passionate about. Don’t be cynical about it.

“Be inspired for greatness” by Tarcayani Prebagaran, The Star Saturday February 15, 2014

Working for Passion – a different perspective

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• It is the opinion of some that passion is developed slowly and often over complicated paths. It takes years of effort in a particular field to be good at it before actually being passionate about it.

• Young people, especially, begin to feel inadequate or hate their jobs early in their careers because early years entail tough times of skill building. This is seen as contradicting the notion of “following your passion,” seen to imply a perfect job that you will love right away.

• Cal Newport, author of So Good They Can’t Ignore You says that if he had subscribed to the “follow your passion” orthodoxy, he would have left in his first few years as it worried him that he didn’t feel love for his job every day.

• However, he knew that his sense of fulfilment would grow over time as he became better at his job and eventually he became passionate about the work he did.

• His advice for young people is that passion is not something you follow. It’s something that will follow you as you put in the hard work to become valuable to the world.

“Be inspired for greatness” by Tarcayani Prebagaran, The Star Saturday February 15, 2014

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