talktalk business symposium - getting more from your network with voice
DESCRIPTION
TRANSCRIPT
THE RISE OF BUSINESS GRADE BRITAIN
GETTING MORE FROM YOUR NETWORK WITH VOICEJON NOWELLHEAD OF VOICE SERVICES
SO WHAT IS GETTING MORE OUT OFYOUR NETWORK FOR VOICE?
The primary VoIP protocol that enables a session or connection to be made between two end points on a network
SIP DEFINITIONS
SIP (SESSION INITIATION PROTOCOL)
A service delivering calls directly to the end user. Either as a SIP App on mobile phone/iPad or via a SIP enabled desk phone.
SIP TRUNKING
A service delivering multiple SIP Trunks to a PBX
SIP SUBSCRIBER (HOSTED TELEPHONY)
How many of you use VOIP\IPT on the LAN for your Telephony?
STRAW POLL
How many of you then convert this to TDM via ISDN30’s for onward
call delivery?
STRAW POLL
How many of you then convert this to TDM via ISDN30’s for onward
call delivery?
STRAW POLL
What are the barriers to adopting SIP Trunking within
your organisations?
GROUP DISCUSSION
• Cost• Security• Available bandwidth• Solutions availability• Service Level Agreement• PBX Support • Implementation pain
THE SEVEN BARRIERS TO SIP
• Cost reduction, phone system upgrade & network rationalisation drivers are leading adoption
• SIP Market is growing by 17% PA• ISDN Market is shrinking by 8% PA• UK B2B voice market is 9% SIP vs 38% in US.
Source: Illume SIP Trunking Market report 2013
THE YEAR OF THE SIP TRUNK?
• The TalkTalk Network switches 5M minutes of calls an hour - 3B minutes per month.
• The TT network uses SIP to deliver service to over 4M customers
• We have capacity for 1M SIP Channels today.
• We will increase our network capacity by between 50-100 times over the next 5-10 years.
VOICE CAPABILITY
• Consolidates ISDN30 estate• Turnkey solution• Multi layer Security as standard• Carrier class SIP Trunks• Scalable & Flexible
VOICE OVER ETHERNET
• Business-grade voice service built on EFM• Available from unbundled exchanges, 93% UK coverage• SIP benefits with ISDN30 presentation 12-50 Channels• High availability –N+1 • Numbering – New or imported
IP-ISDN30
• Dedicated instance per customer • Resilient architecture• Guaranteed voice quality delivered over MPLS • Upgrades & flexibility as standard• Subscription model
HOSTED TELEPHONY
2,700 ISDN30 channels over 90 bearers migrated to 2,900 channels with auto fail-over
CASE STUDIES
MONEY IN THE BANK
SAVED
46%ON LINE RENTAL
Customer demand doubled calls on Grand National day - exceeding 10,000 calls in one 15-minute period. Capacity planning & Call Admission Control ensured no calls abandoned
AT THE RACES
GAMECHANGER
FOR BUSINESSPERFORMANCE
Calls & Lines (TDM voice)
B’band- MPF &
SMPF
IPVPN(off-net)
Ethernet & EFM EoFTTC
2nd Gen IPVPN
SIP trunks
Mobile SIP apps & Hosted Telephony
SFBB
2005 2010 2013 2014 2015
FTTP
SIP call control
•Converged Access circuits
•Converged SLA, supplier & Management interfaces
•Multi tier security architecture
•Flexible scalable capacity for SIP trunks & Call volumes.
•Self serve network with real time changes & network management.
PRODUCT EVOLUTIONCONVERGENCE ON EVERY LEVEL
THANK YOU