tangoe it expense management solutions

Corporate OverviewNovember 2015

© 2015 Tangoe, Inc.


Powering the Connected EnterpriseState of the Industry



Powering the Connected EnterpriseAbout Tangoe

• Over 4.4 million mobile devices managed globally• 72,000 monthly mobile fulfillment orders• 37,000 monthly mobile end-user transactions• 24 x 7 x 365 global support in 18 languages• $34.2Bn+ expense under management ($7.8Bn international)• 1.2M invoices processed /month• 3,100+ carriers / 1,800 bill formats• 72k payments/month in 45+ currencies• Global SSAE16 & Safe Harbor certifications

A leading global provider of Connection Lifecycle Management (CLM) software and related services



Powering the Connected EnterpriseTangoe Solutions

Plan. Turn On. Track. Secure. Expense. Support. Retire.

Carriers, Suppliers, Partners, and Customers



Powering the Connected Enterprise

Transforming Point Solutions Into A Common Connection Strategy

Benefits• Single solution for multiple connection points• Common software for on-boarding, catalog,

asset & inventory, policy & security, expense, support and logistics

• Measure, monitor and maximize the value of connections

• Enforce regulatory and corporate governance• Enhance control and visibility of costs and

usage• Addresses strategy, cost, risk, productivity and

innovation concerns• Enable enterprise awareness and analysis• Bridge existing solutions from various

stakeholders in support of common outcomes

Bottom Line Impact• Reduce Expense & Optimize Utilization

– Sourcing optimal fees, T&C’s (fixed/variable)– Achieving accurate billing– Eliminating underutilized or stranded

connections– Accurately charging back departmental use

• Reduce / eliminate your operational expense– Providing support for your connections across

the enterprise• Increase end-user satisfaction

– Improved support and transparency• Centralization of invoices, contracts, users, licenses• Validation of expense per contract• Recommendations for optimizing utilization• Automation of routine actions• Preparedness for pending contract negotiations• Analysis of license, expense and usage improving

exposing performance



MatrixFixedOrchestrate. Organize. Optimize.

Optimization and control of fixed voice and data services• Advisory Services - Historical Audits, Benchmarking,

Contract Sourcing, Carrier Transition Assistance• Fixed TEM – Procurement, Fulfillment, Asset Management,

Invoice Processing, Cost Allocation, Financial Integration, Optimization, Audit & Resolution, Contract Management

• Call Accounting – Call detail recording, usage reporting, trunk analysis, fraud detection

• Additional Modules – Forecasting, Benchmarking, Business Analytics



MatrixMobile

Managed Mobility Solutions (MMS)• Advisory Services – Mobile Strategy, BYOD, Historical

Audits, Benchmarking, Contract Sourcing, Mobile Rate Optimization, Carrier Transition Assurance

• MobileTEM – Fulfillment, Procurement, Asset Management, Invoice Processing, Financial Integration, Optimization, Audit & Resolution, Personal Call Management, Client Rebilling, Contract Management

• Device Logistics – Forward, Reverse• Mobile Support – App (L0), Assist (L1), Support (L2), MDM

(L3)• EMM – policy, security, app and content management), MDM

Managed Services, Anti-virus, Network Access Control, Containerization

• rTEM – Geofencing, Real time expense management, managed services

• Additional Modules – Forecasting, Benchmarking, Business Analytics

Elect. Enforce. Empower.



MatrixCloudConsume. Contain. Control.

Public Cloud Planning, Expense, and License Management• Advisory Services – Cloud Discovery, Cloud Maturity

Assessment, Cloud Strategy, Contract Sourcing, Transition Assistance, Historical Audit

• Cloud Expense Management - Invoice Processing, Financial Integration, Optimization, Audit Resolution, Contract management, Procurement



MatrixITAssign. Allocate. Align.

IT Expense Management• Advisory Services – IT Financial Management Impact

Roadmap• IT Expense Management – Fully lifecycle expense

management, encompassing the following: Procurement, Fulfillment, Invoice Processing, Financial Integration, Optimization, Contract Audit Resolution, Usage Accounting



MatrixMachineSource. Store. Support.

Managed IoT and M2M Solutions• Multi-Carrier IoT and M2M Asset Visibility - Asset

procurement, tracking and monitoring with end-to-end visibility and ad-hoc BI reporting

• Global Expense Management – Fulfillment, Procurement, Invoice Processing, Financial Integration, Optimization, Contract Audit & Resolution, Usage Accounting and Forecasting

• Actionable Insights – Analytics from large data volumes across your enterprise guide configurable alerts and warnings

• IoT and M2M Managed Services Scale IT - Deployment Planning, Historical Audits, Benchmarking, Contract Sourcing, Mobile Rate Optimization



Powering the Connected EnterpriseWhy Tangoe?

• Accountability:– Processes measured by SLAs with

financial penalties for failure– Employee compensation that is

based upon performance– Advanced internal controls

• Global Coverage: – Programs expand with confidence

that they will be covered

• Risk Mitigation: – Strong revenue performance at

$212.5M and growing– 2400+ employees globally– Public Company– Validated by 3rd party analysts

such as Gartner and IDC

• Vision: – Holistic Connection Management

results in highest ROI

• Execution: – Proven processes and service are

the reasons for our success

• Track record: – Proven conversion and repeatable

implementation process – 42% of new business from failed or

transitioned TEM relationships

• Experience:– Currently processing over $34.2Bn

in spend– Vertical industry experience & best

practice application



Powering the Connected EnterpriseTangoe Global Presence



Powering the Connected EnterpriseFollow-the-Sun Centers and Coverage



Powering the Connected EnterpriseTangoe Qualifications

• Over $34.2Bn spend managed ($7.8Bn intl)• 1.2M invoices processed/month• 72k fulfillment orders processed /month• 3,100 carriers/1,800 bill formats• 72k payments/month in 45+ currencies• 92 invoice receipt centers• 24 x 7 x 365 global support in 18 languages• 37k mobile end-user contacts per month• 165 call center agents in 8 global support

centers

• Integrated processing centers • Integrated wireless/fixed systems• Integrated service delivery teams• Integrated translation tools• Regulatory support – 63 agencies• 198 countries / territories served• Application support for 12 languages• Global SSAE16 certification • Safe Harbor Certification

Key Stats



Tangoe (NASDAQ: TNGO) is a leading global provider of Connection Lifecycle Management software and services to a wide range of global enterprises and service providers.

The company's Connection Lifecycle Management technology, Matrix, is an on-demand suite of software and services designed to turn on, manage, secure, and support various connections in an enterprise's communications lifecycle, including mobile, fixed, machine, cloud, social, and IT.

Powering the Connected EnterpriseContact



Appendix



Powering the Connected EnterpriseMatrix: Business Justification

• Sample company consumes fixed, mobile, SaaS– Distributed management– 5 different departments; 10 fulltime; 15 half-time personnel– More than $30million annual unattended spend– $15M fixed; $10M mobile and 2,500 devices; $2M saas @ 900+ licenses

• Key unknowns– What is our actual annual spend & contract terms?– Are we being billed correctly?– Can we optimize license utilization?– Is departmental chargeback happening according to usage?– What do we know usage, consumption and overall analytics?– What are we spending globally, regionally, locally, and on what?




• Overhead Reduction– 10 Full time to 2 Full Time = 8 x $65K x 125% = $650K– 15 part time to 5 part time = 10 x $35K x 125% x 50% = $218K– $868K overhead elimination

• Usage Wastage & Leakage– 2% un-utilized connections– 3% under-utilized connections– $27M annual connection spend x 12% = $1.35M expense reduction




• Analytics Optimizes Renewals– Thorough understanding of usage– Understanding of supplier SLA compliance and more– Better renewals– $27M of annual spend reduced by 7% = $1.89M annual reduction

• Other Impact Areas– Is departmental chargeback happening according to usage?– Can we optimize time of day usage/processing taking advantage of reduced rates?– Has our vendor experienced outages for which we deserve credits or discounts?

Total Potential Savings =$4.1M15% of Annual Connection Expense

Tangoe est. annual fees @ 2% = $540K



Powering the Connected EnterpriseBenefits of Tangoe Powering Your Connected Enterprise

YOUCLOUDVENDOR

FIXEDVENDOR

ITVENDOR

MACHINEVENDOR

MOBILEVENDOR

SOCIALVENDOR

You think you need 120 licensed users but we suggest 150You forgot to submit a disconnect request and now you owe us late fees.Of course our costs are completely transparent.We’ll track your ruggedized devices.Don’t worry about overages, your plan gives you enough room.Your proprietary knowledge is safe with us.



Powering the Connected EnterpriseBenefits of Tangoe Powering Your Connected Enterprise

REPORTING & ANALYTICS

END-USER ONBOARDING ASSET & INVENTORY USAGE MGMT FINANCIAL CONTROLS

GLOBAL SUPPORT CERT. AND REGULATORY COMPLIANCE

YOU TANGOE



Powering the Connected EnterpriseStrong Revenue Growth

22SERVICES

MODELINTEGRATED

FIXED & MOBILEGLOBALSCALE

INTEGRATEDTEM & MDM

EXPANDEDCHANNELS

EXPANDEDSCALE GROWTHIPO

SERVICESMODEL

INTEGRATEDFIXED & MOBILE

GLOBALSCALE

INTEGRATEDTEM & MDM

EXPANDEDCHANNELS

EXPANDEDSCALE

GROWTHIPO MATRIX



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Powering the Connected Enterprise

Banking & Financial Systems Integrators & Prof. ServicesTechnology

Healthcare Consumer & TransportationOther

Diversified Customer Base


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Powering the Connected EnterpriseExpertise Across Diversified Industries




Business Services
