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Assisted Acquisition Services Business Systems (AASBS) Federal Acquisition Service (FAS) User Experience Release Notes for Client Users Software Version 16.4.0 Prepared for AASBS by TechFlow, Inc.

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Page 1: Task Information - General Services Administration · Web viewUser Experience Release Notes for Client Users Software Version 16.4.0 Prepared for AASBS by TechFlow, Inc. Version 1.0

Assisted Acquisition Services Business Systems (AASBS)Federal Acquisition Service (FAS)

User Experience

Release Notes for Client Users

Software Version 16.4.0

Prepared for AASBS by TechFlow, Inc.

Version 1.0

February 23, 2015

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Assisted Acquisition Service Release Notes v.16.4.0

Table of Contents1.0 Task Information................................................................................................................3

1.1 Task Client......................................................................................................................... 3

2.0 Task Requirements............................................................................................................32.1 Purpose............................................................................................................................. 3

3.0 ASSIST Central Invoice Service Application......................................................................33.1 Change Requests..............................................................................................................33.2 User Impact........................................................................................................................ 33.3 Impact to Workflow............................................................................................................33.4 Change Description...........................................................................................................43.5 New Features and Changes..............................................................................................4

3.5.1 Default Landing Page................................................................................................43.5.2 User Navigation.........................................................................................................43.5.3 Featured Reports Portlet...........................................................................................63.5.4 Reports Page............................................................................................................7

3.6 Interface Impact................................................................................................................. 9

4.0 Follow-On Support.............................................................................................................9

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List of FiguresFigure 1: New Features on the Landing Page................................................................................4Figure 2: Menu Navigation Bar for Client Users..............................................................................5Figure 3: Legacy ITSS Menu Navigation Bar..................................................................................5Figure 4: ACQUISITION Menu Sub-Options for Clients ITSS access............................................5Figure 5: ACQUISITION Menu Sub-Options for Clients with TOS access......................................5Figure 6: ‘REGISTRATION’ Menu Sub-Options for Client Users....................................................6Figure 7: ‘HELP’ Menu Sub-Options for Client Users.....................................................................6Figure 8: Featured Reports Portlet for Client Users with ITSS Access...........................................6Figure 9: Featured Reports Portlet for Client Users Associated to ITSS and TOS Orders.............7Figure 10: Featured Reports Portlet for Client Users with No Orders.............................................7Figure 11: Reports Menu................................................................................................................7Figure 12: ‘View All Available Reports’ Link....................................................................................7Figure 13: Reports Page for a Client User with ITSS Access.........................................................8Figure 14: Reports Page for a Client User Associated to a TOS Order and ITSS Access..............8Figure 15: Reports Page for a Client User Not Associated to an Order..........................................8

Revision HistoryDate Author Version Description

2015-02-23 Geraldine Aquino 1.0 Initial Version

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Assisted Acquisition Service Release Notes v.16.4.0

1.0 Task InformationTask Title: General Services Administration (GSA) AASBS - ASSISTDocument Title: AASBS – User Experience Release Notes

1.1 Task ClientGeneral Services Administration (GSA)Federal Acquisition Service (FAS)Office of the Chief Information Officer 2100 Crystal Drive, Rm. 11052 Arlington, VA 22202

2.0 Task Requirements

2.1 Purpose This User Experience release is designed to provide a unified user experience between common ASSIST and Portal functionality with existing “legacy” workflow contained primarily in ITSS and TOS.

3.0 ASSIST Central Invoice Service ApplicationThis section provides a high-level description of the new features in the Assisted Services Shared Information SysTem (ASSIST) and the processes codified in the new system.

3.1 Change RequestsTable 1: List of User Experience Change Request

Chg ID Enhancement

CHG80760 ASSIST Menu Navigation

CHG80759 ASSIST Portal – Featured Reports Portlet

CHG82785 Reports Page

3.2 User ImpactAll users of the Regional Business Applications (RBA) and the National Business Applications (NBA) are affected by the new User Experience features. The user groups that are affected are:

Contractor Users Client Users GSA Employee Users

3.3 Impact to WorkflowThe User Experience features does not change registration or order processing workflows within the RBA and NBA systems.

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Assisted Acquisition Service Release Notes v.16.4.0

3.4 Change DescriptionUser Experience introduces new features for users to do the following:

Direct navigation to system functions ‘Featured Reports’ portlet for quick access to commonly run reports Comprehensive Reports page for all available reports

3.5 New Features and Changes

3.5.1 Default Landing PageThe default landing page for ITSS, ITOMS, and FEDSIM have been redesigned with enhanced navigation capabilities and highlights commonly used reports.

Figure 1: New Features on the Landing Page

3.5.2 User NavigationThe navigation bar has a redesigned navigation menu, which can be accessed from any ASSIST page. Users hover over menu options on the navigation bar and select a sub-menu option for quick access to ASSIST applications including legacy ITSS and TOS.

Table 2: List of Menu Options Available

MENU DESCRIPTION

HOME Clicking the ‘HOME’ tab will take the user to their default landing page.

ACQUISITION This menu offers sub-options to CIS and ITSS.

REPORTS Clicking the ‘Reports’ tab will take the user to a consolidated reports page.

REGISTRATION This menu offers sub-options for account maintenance.

HELP This menu offers quick links to Help documents and Help Desk Assistance.

NOTE: The navigation bar menu options are dependent on a user’s modules and roles.

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The figure below provides an example of the menu options available for Client users.

Figure 2: Menu Navigation Bar for Client Users

If a user is on an ITSS page, the existing legacy menu options will continue to be displayed. Clicking the ‘WELCOME’ tab from any of the ITSS legacy pages will take the user back to their default landing page where the new menus will be accessible.

Figure 3: Legacy ITSS Menu Navigation Bar

Hovering over a menu will expand it, showing a second menu (the sub-menu) with options related to the selected entry.

The figure below provides an example of the ‘ACQUISITION’ sub-menu options available for Client users with ITSS access.

Figure 4: ACQUISITION Menu Sub-Options for Clients ITSS access

The figure below provides an example of the ‘ACQUISITION’ sub-menu options available for Client users with TOS access.

Figure 5: ACQUISITION Menu Sub-Options for Clients with TOS access

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The figure below provides an example of the ‘REGISTRATION’ sub-menu options available to Client users.

Figure 6: ‘REGISTRATION’ Menu Sub-Options for Client Users

The figure below provides an example of the ‘HELP’ sub-menu options available to Client.

Figure 7: ‘HELP’ Menu Sub-Options for Client Users

3.5.3 Featured Reports PortletThe new ‘Featured Reports’ portlet contains commonly used reports with direct access to ‘View All Available Reports’. The portlet has been consolidated and restyled for a consistent look and feel to ASSIST services.

Figure 8: Featured Reports Portlet for Client Users with ITSS Access

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Figure 9: Featured Reports Portlet for Client Users Associated to ITSS and TOS Orders

IF a Client user is not associated to an ITSS or TOS order, the Featured Reports portlet on the landing page will be displayed with the message, ‘Currently no orders to report on.’

Figure 10: Featured Reports Portlet for Client Users with No Orders

3.5.4 Reports PageThe Reports page contains report portlets based on application and report type. Authorized users will be able to access ITSS and TOS reports by navigating to the Reports page from the navigation menu.

Figure 11: Reports Menu

Users can also navigate to the Reports page from the Featured Reports portlet on a user’s landing page by clicking the ‘View Available Reports’ link.

Figure 12: ‘View All Available Reports’ Link

Table 3 provides a listing of Reports portlets available to a Client user. Business Intelligence Reporting Tool (BIRT) Reports are available to users with the appropriate roles and permissions.

Table 3: List of Portlets on the Reports Page

PORTLET

Client Reports

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Client users are presented with a Client Reports portlet on their Reports page.

The figure below provides an example of the Reports page for a Client user with ITSS access.

Figure 13: Reports Page for a Client User with ITSS Access

The figure below provides an example of the Reports page for a Client user with ITSS and TOS access.

Figure 14: Reports Page for a Client User with ITSS and TOS Access

If a Client user is not associated to an order, the Reports page will display the Client Reports portlet with the message, ‘Currently no orders to report on.’

Figure 15: Reports Page for a Client User Not Associated to an Order

3.6 Interface ImpactThe following existing interfaces have been updated to support the new features:

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ASSIST Landing Pageo New menu navigation will be displayed on ASSIST pages.o Featured Reports portlet displayed on landing pages.

4.0 Follow-On SupportIf assistance is needed with an AASBS Business System, users are encouraged to contact 1 (877) 472-4877, [email protected].

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