tasmanian ambulance service calling 000 in an emergency presented by helen bramich

TASMANIAN AMBULANCE SERVICE

CALLING 000 IN AN EMERGENCY

Presented by Helen Bramich


The Tasmanian Ambulance Service has:

270 paramedics 520 volunteers 48 ambulance stations around TasmaniaThe Ambulance Service is available 24hrs

a day!!


In Australia the emergency number is 000.

You can call this number from any phone. It is a free call.


Dial 000. Ask for “Ambulance”.


Wait for the operator to connect you to the Ambulance Service.

The operator may ask you for your suburb and State. Eg. Glenorchy, Tasmania


What is the exact address of the Emergency? (Eg. 5 John Street, Hobart)

If the accident is at home, tell the person on the phone where you live

If the accident is not at home try and look for a street name or building name so the person on the phone knows where you are.


What is the phone number you are calling from?

If the accident is at home, tell the person on the phone your home number.

If the accident is not at home, tell the person the phone number where you are.


What is the problem, tell me exactly what happened?

Tell the person on the phone who is sick or hurt and what happened to them.


How old is he?

(How old is she?)


Is she conscious? (Is he conscious)

This question is difficult.

It means ‘can you wake the sick

person up?’ Are they awake?

If they can’t wake up, you must tell the person on the phone.


Is she breathing? (Is he breathing?)

How do you know if someone is breathing?

Is their chest moving up and down?

Can you hear air coming out of their mouth?


Don’t hang up the phone!

Stay calm!

The person you speak to will help you until the Ambulance arrives.


Interpreters

When the Ambulance arrives, tell them your language and they can arrange for a phone interpreter or an interpreter to meet you at the hospital if you need one.

tasmanian ambulance service calling 000 in an emergency presented by helen bramich

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