teacher manual 550 en

8/12/2019 Teacher Manual 550 En

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NetOp School 5.5 - Teacher 2007 Danware Data A/S


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Copyright 2007 Danware Data A/S. All rightsreservedDocument Revision: 2007164Please send any comments to:Danware Data A/SBregnerodvej 127DK-3460 BirkerodDenmarkTel: +45 45 90 25 25Fax: +45 45 90 25 26E-mail: [email protected]: http://www.netop.com


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NetOp School 5.5 - Teacher

2007 Danware Data A/S

Publisher

Technical Editors

Danware Data A/S

Lars LyhneCarsten Grubb

Team Coordinator

Ole Haag

WarrantyDanware Data A/S warrants the quality of the physical material of the user package, that ismanual and CD-ROM. If these items are defective, we will exchange them at no cost within 60days of purchase from Danware Data.

Disclaimer

Danware Data A/S denies any and all responsibility for damages caused directly or indirectly as aresult of any faults with the enclosed programs and/or documentation.

Licence

Danware Data A/S retains the copyright to the user manual. All patent, copyright and otherproprietary rights in and to the programs will remain with Danware Data A/S or its licensers.Your purchase gives you the right to copy and use the programs as described on your DanwareLicense Certificate included in your package.Please save your Danware License Certificate and your original CD-ROM. They serve as yourlegal right to use the software. You may also need them in order to receive future updates to theproduct.Please be careful not to install or run the software on more PCs than your Danware LicenseCertificates permits you to do.The programs may be copied for backup purposes only, and only as long as the above mentionedrules are adhered to

Trademarks

NetOp and the red kite are registered trademarks of Danware Data A/S. All other productsmentioned in this manual are trademarks of their respective manufacturers.


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NetOp School 5.5 - TeacherI


Table of Contents

Foreword 0

1 Introduction 1................................................................................................................................... 11.1 About NetOp School Documentation

......................................................................................................................................................... 21.1.1 Typographical Conventions

......................................................................................................................................................... 21.1.2 Documentation Updates

................................................................................................................................... 21.2 Operating Systems

................................................................................................................................... 31.3 Communication Devices

................................................................................................................................... 31.4 Teaching Environment

................................................................................................................................... 41.5 Teaching Actions

................................................................................................................................... 41.6 Class Control Panel

......................................................................................................................................................... 51.6.1 Details View

......................................................................................................................................................... 51.6.2 Classroom View

......................................................................................................................................................... 61.6.3 Thumbnail View

......................................................................................................................................................... 71.6.4 Lesson Plan View

......................................................................................................................................................... 81.6.5 Recordings View

......................................................................................................................................................... 91.6.6 Tests View

......................................................................................................................................................... 101.6.7 Activity View

......................................................................................................................................................... 111.6.8 Class Setup View

................................................................................................................................... 111.7 Security

................................................................................................................................... 111.8 Student User Options

................................................................................................................................... 121.9 Compatibility

................................................................................................................................... 131.10 About NetOp Teacher

......................................................................................................................................................... 141.10.1 Advanced Display Info

......................................................................................................................................................... 151.10.2 Communication Info

2 Installation 15

................................................................................................................................... 162.1 Loading Student and Teacher modules

......................................................................................................................................................... 172.1.1 Loading Student - First Time

......................................................................................................................................................... 202.1.2 Loading Teacher - First Time

......................................................................................................................................................... 212.1.3 Student Deployment

3 Daily Use - Teacher 25

................................................................................................................................... 253.1 A Typical Lesson

......................................................................................................................................................... 263.1.1 Demonstrate

......................................................................................................................................................... 273.1.2 Gain Attention

......................................................................................................................................................... 283.1.3 Distribute Files

......................................................................................................................................................... 333.1.4 Run

......................................................................................................................................................... 343.1.5 Assisting Students

......................................................................................................................................................... 363.1.6 Audio/Video Chat

......................................................................................................................................................... 373.1.7 Chat

......................................................................................................................................................... 383.1.8 Send Message

......................................................................................................................................................... 383.1.9 Controlling Students

.................................................................................................................................................. 383.1.9.1 Observe Class Activity

........................................................................................................................................... 393.1.9.1.1 Class Activity View


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IIContents


........................................................................................................................................... 403.1.9.1.2 Active Applications and Sites

.................................................................................................................................................. 413.1.9.2 Monitoring - Cycling Screens

.................................................................................................................................................. 423.1.9.3 Monitoring - Thumbnails

.................................................................................................................................................. 433.1.9.4 Remote Control

......................................................................................................................................................... 443.1.10 Collect Files

.................................................................................................................................................. 453.1.10.1 File Management

......................................................................................................................................................... 463.1.11 Lesson Plan.................................................................................................................................................. 463.1.11.1 Create Lesson Plan

.................................................................................................................................................. 483.1.11.2 Create Lesson Actions

.................................................................................................................................................. 483.1.11.3 Selecting Lessons

.................................................................................................................................................. 493.1.11.4 Manage Lessons

.................................................................................................................................................. 503.1.11.5 Running an Action

................................................................................................................................... 513.2 Manage Classroom

......................................................................................................................................................... 523.2.1 Class Startup Options

......................................................................................................................................................... 523.2.2 Available Students

......................................................................................................................................................... 543.2.3 Invite Student

......................................................................................................................................................... 543.2.4 Create Group

......................................................................................................................................................... 553.2.5 Add Student to Group

......................................................................................................................................................... 563.2.6 Student Information

......................................................................................................................................................... 563.2.7 Create Policy

......................................................................................................................................................... 583.2.8 Move Student to New Class

................................................................................................................................... 603.3 Designing Tests

......................................................................................................................................................... 603.3.1 Using the Test Wizard - Step 1

.................................................................................................................................................. 623.3.1.1 Handling the Question Editor

.................................................................................................................................................. 633.3.1.2 Drop-down list

.................................................................................................................................................. 643.3.1.3 Essay

.................................................................................................................................................. 643.3.1.4 Label Image

.................................................................................................................................................. 653.3.1.5 Match Image

.................................................................................................................................................. 663.3.1.6 Match Text

.................................................................................................................................................. 673.3.1.7 Multiple Choice

.................................................................................................................................................. 693.3.1.8 Ordering

.................................................................................................................................................. 703.3.1.9 Question and Answer

.................................................................................................................................................. 713.3.1.10 Tests View

.................................................................................................................................................. 723.3.1.11 Text Completion

......................................................................................................................................................... 733.3.2 Wizard Tools

.................................................................................................................................................. 733.3.2.1 Set Time

.................................................................................................................................................. 743.3.2.2 Add Resources

.................................................................................................................................................. 753.3.2.3 Preview Question



......................................................................................................................................................... 783.3.5 Advanced

.................................................................................................................................................. 793.3.5.1 Scoring

........................................................................................................................................... 813.3.5.1.1 Weighting Exceptions

......................................................................................................................................................... 823.3.6 Running the Test

.................................................................................................................................................. 833.3.6.1 Tests View

........................................................................................................................................... 843.3.6.1.1 Folders

.................................................................................................................................................. 843.3.6.2 Begin a Test

........................................................................................................................................... 853.3.6.2.1 Group Start Test

........................................................................................................................................... 853.3.6.2.2 Run Test

........................................................................................................................................... 853.3.6.2.3 Single Student Start

................................................................................................................................... 863.4 Copy Teacher to Removable Media

......................................................................................................................................................... 873.4.1 Import Teacher Data


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NetOp School 5.5 - TeacherIII


4 Daily Use - Student 88

................................................................................................................................... 884.1 Tests

......................................................................................................................................................... 894.1.1 Unrestricted Test

......................................................................................................................................................... 894.1.2 Restricted Test

................................................................................................................................... 894.2 Locked Keyboard and Mouse

................................................................................................................................... 904.3 Communication

......................................................................................................................................................... 904.3.1 Request Help

......................................................................................................................................................... 914.3.2 Message

......................................................................................................................................................... 924.3.3 Chat Student

......................................................................................................................................................... 934.3.4 Audio/Video Chat

......................................................................................................................................................... 944.3.5 Invitation

................................................................................................................................... 944.4 NetOp Marker Utility

................................................................................................................................... 944.5 Internet access

................................................................................................................................... 954.6 Program Access

................................................................................................................................... 964.7 Assistant Teacher Functionality

5 Handling NetOp School 97

................................................................................................................................... 975.1 Teacher Buttons

......................................................................................................................................................... 975.1.1 Demonstrate Button

.................................................................................................................................................. 995.1.1.1 Options - Demonstrate

.................................................................................................................................................. 1005.1.1.2 Demonstrate - Other options

.................................................................................................................................................. 1015.1.1.3 Demonstrate Toolbox - Student

.................................................................................................................................................. 1015.1.1.4 Session Control

........................................................................................................................................... 1025.1.1.4.1 NetOp Marker Utility

......................................................................................................................................................... 1035.1.2 Attention Button

......................................................................................................................................................... 1035.1.3 Control Button

.................................................................................................................................................. 1045.1.3.1 Monitoring Action Bar

.................................................................................................................................................. 1055.1.3.2 Remote Control Action Bar

......................................................................................................................................................... 1065.1.4 Communicate Button

.................................................................................................................................................. 1065.1.4.1 Audio Chat

........................................................................................................................................... 1085.1.4.1.1 Adjusting Web Cam

.................................................................................................................................................. 1085.1.4.2 Chat

.................................................................................................................................................. 1095.1.4.3 Message

......................................................................................................................................................... 1095.1.5 Workgroup Button

......................................................................................................................................................... 1105.1.6 Run Button

......................................................................................................................................................... 1115.1.7 Commands Button

......................................................................................................................................................... 1125.1.8 Files Button

.................................................................................................................................................. 1135.1.8.1 Distribute Window

.................................................................................................................................................. 1145.1.8.2 Collect Window

........................................................................................................................................... 1165.1.8.2.1 Select Destination

.................................................................................................................................................. 1175.1.8.3 File Manager

........................................................................................................................................... 1195.1.8.3.1 File Manager Options

......................................................................................................................................................... 1205.1.9 Record Button

.................................................................................................................................................. 1215.1.9.1 Record Action Menu

.................................................................................................................................................. 1215.1.9.2 Record Playback Controls

......................................................................................................................................................... 1225.1.10 Policy Button

......................................................................................................................................................... 1235.1.11 Activity View Menu

.................................................................................................................................................. 1255.1.11.1 Application History

................................................................................................................................... 1265.2 Teacher Customization


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IVContents


......................................................................................................................................................... 1265.2.1 Corner Bitmap

......................................................................................................................................................... 1275.2.2 Background Bitmap

......................................................................................................................................................... 1285.2.3 Thumbnail Bitmap Size

......................................................................................................................................................... 1285.2.4 Select Pane

......................................................................................................................................................... 1295.2.5 Group Icons

................................................................................................................................... 1295.3 Options

......................................................................................................................................................... 1315.3.1 Options - Attention

......................................................................................................................................................... 1325.3.2 Options - Class

.................................................................................................................................................. 1335.3.2.1 Class Server Setup

......................................................................................................................................................... 1345.3.3 Options - Connection

......................................................................................................................................................... 1355.3.4 Options - General

......................................................................................................................................................... 1365.3.5 Options - Menu/Toolbar

......................................................................................................................................................... 1375.3.6 Options - Audio/Video Chat

......................................................................................................................................................... 1385.3.7 Advanced Audio Settings

......................................................................................................................................................... 1395.3.8 Options - Protection

.................................................................................................................................................. 1395.3.8.1 Change Protection Password

......................................................................................................................................................... 1405.3.9 Options - Policy

......................................................................................................................................................... 1415.3.10 Options - Run

......................................................................................................................................................... 1425.3.11 Options - Sharing

......................................................................................................................................................... 1435.3.12 Options - Teachers

.................................................................................................................................................. 1445.3.12.1 Teacher Name

.................................................................................................................................................. 1455.3.12.2 Teacher Profiles

........................................................................................................................................... 1455.3.12.2.1 Adding Teachers

.................................................................................................................................................. 1465.3.12.3 Teacher Profiles and Windows Authentication

......................................................................................................................................................... 1475.3.13 Options - Web Update

.................................................................................................................................................. 1495.3.13.1 Publish New Updates

......................................................................................................................................................... 1505.3.14 Options - Control

.................................................................................................................................................. 1515.3.14.1 Session Properties Control

................................................................................................................................... 1555.4 Student Window

......................................................................................................................................................... 1565.4.1 Student - Options

.................................................................................................................................................. 1575.4.1.1 Options - Audio/Video Chat........................................................................................................................................... 1585.4.1.1.1 Options - Advanced Audio Settings

.................................................................................................................................................. 1585.4.1.2 Options - Class

........................................................................................................................................... 1595.4.1.2.1 Class Server Setup - Student

.................................................................................................................................................. 1615.4.1.3 Options - Connection

.................................................................................................................................................. 1625.4.1.4 Options - General

........................................................................................................................................... 1635.4.1.4.1 Changing Student Stealth Mode

.................................................................................................................................................. 1635.4.1.5 Options - Protection

.................................................................................................................................................. 1645.4.1.6 Options - Help Request

.................................................................................................................................................. 1645.4.1.7 Options - Student Login

......................................................................................................................................................... 1655.4.2 Student Window - Tabs

.................................................................................................................................................. 1665.4.2.1 General Tab

.................................................................................................................................................. 1675.4.2.2 Class Tab

.................................................................................................................................................. 1675.4.2.3 Messages Tab

.................................................................................................................................................. 1685.4.2.4 Recordings Tab

................................................................................................................................... 1685.5 Security

......................................................................................................................................................... 1685.5.1 Connection Security

......................................................................................................................................................... 1685.5.2 Teacher Security

......................................................................................................................................................... 1695.5.3 Student Security

Index 171


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1 NetOp School 5.5 - Teacher


1 IntroductionWelcome to NetOp School

You are a Teacher, an Instructor, a Supervisor. Your audience - students / colleagues - may bephysically right in front of you in a classroom or they may be spread around the library, campus,

offices or departments, in the same building, city or around the globe.NetOp School is a powerful software package that connects your computer with the computers ofyour audience creating an interactive classroom on the network. Furthermore, you get a number ofeffective teaching tools such as the ability to show your screen to the entire class, monitorclassroom screens, create and execute tests and other tools to help you supervise and stay incontrol of classroom activity.

If you encounter difficulties using this product, first consult with this Help system.

Additional troubleshooting guidance is available at help.netop.comin a 'KnowledgeBase' thatprovide detailed information.

The local supplier of your NetOp product is available for advising you on how to obtain maximumbenefit from your NetOp product.

As a last resort, you are invited to submit a support request directly to NetOp Supportby using theContact Technical Support form. We will get back to you as soon as possible with a solution toyour problem.

NetOp Product Services

This section contains the sections and topics:

About NetOp School Documentation

Compatibility

About NetOp Teacher

1.1 About NetOp School Documentation

NetOp School documentation includes the introductory booklet Teaching with NetOp School, thehelp systems NetOp Teacher Help and NetOp Student Help, and two pdf manuals: UsersManual and Advanced Users Manual.

Teaching with NetOp School is included as a printed booklet when buying a licensed version ofNetOp School. All available language versions of this booklet and the above mentioned manualsare included as Portable Document Format (PDF) files on the NetOp School CD and the NetOpTrial Versions CD. In the CD menu, select the desired language and select Quick Guide todisplay the booklet contents.

This section contains the topics:Typographical Conventions

Documentation Updates
http://www.netop.com/supportnschhttp://help.netop.com/


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2Introduction


1.1.1 Typographical Conventions

Note: Teacher with a capital T always refers to the NetOp Teacher module. For clarity, the teacherperson is referred to as teacher. Likewise, Student with a capital S always refers to the NetOpStudent module. The student person is referred to as student.

The following other typographical conventions are used:

SMALL CAPS text represents keyboard keys (a + between indicates that keys must be pressed atthe same time).

Courier text represents keyboard entries.

[Square brackets] are used around optional entries.

are used around descriptions of a varying content.

Underlined colored text is a jump hotspot. Click a jump hotspot (the mouse pointer displaying ahand) to jump to another help topic referenced in the jump hotspot.

These window buttons are not explained if they execute their standard functionality:

Ok Click this button to close the window applying selections.

Cancel Click this button to close the window without applying selections.

Help Click this button to open the Help system on the topic of the displayed window.

1.1.2 Documentation Updates

From time to time, NetOp School is improved through the release of updated builds of the product.

Note:The most recently released build of NetOp School should always be installed in order thatthe installed product is up to the current standard. It can be downloaded from the www.netop.comwebsite (Downloads - Latest builds), and installed provided that a valid license number for the

downloaded version of the product is specified. NetOp School includes a Web Update facility thatcan automatically check for updated builds of installed NetOp School products and download andinstall them.

Updated builds are documented in the README.TXT file that is installed with the updated buildand can be opened from the program folder Readme command, typically Start\Programs\NetOpSchool\Readme.

Help systems, manuals and Teaching with NetOp School will be updated less frequently. Whenhelp systems are updated with changes documented in the README.TXT file, they willaccompany an updated build.

Updates of Teaching with NetOp School and manuals are designated by a document revisionnumber on page 2 (in the PDF) in the format YYYYDDD (Y=year digit, D=day digit).

1.2 Operating Systems

NetOp School version 5.5 can run on computers using the operating systems Microsoft WindowsVista (32 bit), 2003, XP, 2000, NT, ME, 98 and 95, including operating system supporting terminalservices.

NetOp School versions 2.5 and 2.0 can run on the same operating systems excluding Windows2003.

You may experience insufficient support for Windows XP as well as the latest service packs on


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other platforms.

NetOp School versions 2.0 and higher are mutually compatible, but features introduced in higherversions are not supported by lower versions, see the topic Compatibility.

NetOp School versions 1.5 and lower can run on computers using the operating systems MicrosoftWindows NT, 98, 95 and 3.1x. Version 1.5 can run on NT Terminal Server.

NetOp School versions 1.5 and lower are mutually compatible but incompatible with NetOp Schoolversions 2.0 and higher.

1.3 Communication Devices

NetOp School functionality relies upon sending data packets between networked computers.These communication devices (protocols) are supported:

TCP/IP (UDP)

Terminal Server

NetBIOS

IPX

Wireless

For further information about the communication profiles, see Advanced Users Manual,Communication Profile.

1.4 Teaching Environment

Using NetOp School, NetOp Teacher is running on some computers and NetOp Student is runningon other computers on a network.

NetOp Teacher can run a named class and NetOp Students can connect to a named class tomake a class with one Teacher and multiple Students.

These options are available on the Student for connecting to a class:

Connect to Class

If is running, Students automatically connect to it. Otherwise,Students will be waiting for it.

Browse forClasses

Running classes are browsed for and displayed. Student users can selectwhich class to connect to.

Be Available forAny Class

Students automatically connect to a running class of which they are a member.Teachers running a class can display available Students to enable teachers toconnect or invite available Students to their class.

Use Class ServerStudents connect to a NetOp School Class Server running on the network. Iftheir scheduled class is running, they become connected to it. Otherwise, theybecome waiting for it.

Depending on the type of teaching environment, one of these options is typically applied to allStudents on the network.

See: Student - Options.


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4Introduction


1.5 Teaching Actions

The teacher can execute these teaching actions on selected Students:Demonstrate Button

Attention Button

Control Button

Communicate Button

Workgroup Button

Run Button

Commands Button

Files Button

Policy Button

Record Button

1.6 Class Control Panel

The Teacher class control panel displays one of these views.

Use one of these views for selecting Students for teaching actions.

Details View

Classroom View

Thumbnail View

Use one of these views for their special purpose:

Lesson Plan View

Recordings View

Tests View

Activity View

Class Setup View


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1.6.1 Details View

In Details View, Students are displayed as records with details in columns. All known or onlypresently connected Students can be displayed. Student groups are displayed in a Groups pane.

1.6.2 Classroom View


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6Introduction


In Classroom View, Students are displayed as icons, optionally on a classroom layout imagebackground. All known or only presently connected Students can be displayed. Student groups aredisplayed in a Groups pane.

1.6.3 Thumbnail View

In Thumbnail View, Students are displayed as miniature images (thumbnails) of Student screens,

optionally placed on a classroom layout image background. All known or only presently connectedStudents can be displayed. Student groups are displayed in a Groups pane.


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1.6.4 Lesson Plan View

In Lesson Plan View, a user prepared lesson plan with lesson actions and notes is displayed. Alesson action executes a specified teaching action with a selected Student or Student group.Lesson plans are prepared and executed in this view.


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8Introduction


1.6.5 Recordings View

In Recordings View, Teacher desktop recordings or recordings of Students are displayed asrecords that can be organized in folders. Recordings can be played on the Teacher or distributedto connected Students in Student groups in the Groups pane.


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1.6.6 Tests View

In Tests View, tests are displayed as records that can be organized in Public or Private folders.Create and edit the tests on the Teacher or run tests on the connected Students from this view.

See: Folders


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10Introduction


1.6.7 Activity View

In Activity View, the Students in your class and their running applications are listed. The top-halflists the Students and which applications or websites they are running. Two tabs offer a choice forviewing Applications or Websites. The bottom-half displays information in three columns:

Current Applications - listing a summary of running applications and websites. More identicalnames of the same application indicates that the same application is running in different

versions. Count - listing how many Students are running this particular application.

Students - listing the Students running the applications or websites.

In this View you can Close, Deny or Hide/Unhide any of the listed elements on either individual orall Students with a single click on the right-click menu.

See:Application History.


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1.6.8 Class Setup View

In Class Setup View, Students in a class can be managed individually to set up a class withmembers and Student groups. Use this view to e.g. activate computers by using the wake on LANfeature. The Available Students pane can display Students that are available on the network forany class. The teacher can connect available Students to the class or invite them into the class.

1.7 Security

NetOp School security protects the teaching environment against accidental or unauthorizeddestructive actions. NetOp School security does not protect other system resources, data and datatransfer.

See: Connection Security, Teacher Securityand Student Security

1.8 Student User Options

Generally, the class environment is characterized by the teacher controlling the class andexecuting teaching actions on Students.

Student users can take part in and respond to interactive teaching actions.

Note:NetOp Student Help can be viewed from a Teacher remote controlling a Student.

See: Daily Use - Studentand Demonstrate Toolbox - Student


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12Introduction


1.9 Compatibility

This table gives an overview of other current NetOp School products and their compatibility withNetOp School version 5.5.

Product Version Language Latest build NS v. 5.5 compatibility

NetOp School 5.0 ArabianChineseDanishDutchEnglishFrenchGermanItalianJapaneseSpanish

2007058 No. Versions 2.0 to 5.0 are mutuallycompatible.

4.0 ArabianChinese

DanishDutchEnglishFrenchGermanItalianJapaneseSpanish


3.0 ArabianChineseDanishDutchEnglish

FrenchGermanItalianJapaneseSpanish


2.5 ArabianChineseDanishDutchEnglishFrenchGermanItalian

JapaneseSpanish


2.0 DanishEnglishFrenchGermanItalianJapaneseSpanish



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1.5 EnglishFrenchGermanJapaneseSpanish


1.1 English 1998315 No. Versions 1.0 to 1.5 are mutuallycompatible.

1.0 English 33097 No. Versions 1.0 to 1.5 are mutuallycompatible.

1.10 About NetOp Teacher

Check this window to see which version you are running and the serial number.

Click 'System Info' to learn aboutAdvanced Display InfoandCommunication Info


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14Introduction


1.10.1 Advanced Display Info

See all Display Information here along with the Teacher computer's configuration.


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1.10.2 Communication Info

See IP Address.

To see the Net Address (IP Address) of the Teacher computer, click Communication Info > NetAddresses.

2 InstallationNetOp School consists of two modules: The Teacher module which is installed on the Teachers,instructors or supervisors computer and the Student module, which is installed on the computersthat need to be part of the interactive classroom.

Insert the NetOp School CD into a CD drive to display the main installation window on the screen.Select your language version and follow the on-screen instructions.

See: Loading Student and Teacher modules, Loading Student - First Time, Loading Teacher - FirstTimeand Student Deployment


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16Installation


2.1 Loading Student and Teacher modules

Hint: If you install the Teacher module first using the default Install Shield installation, you will havethe option of using the centralized Student Deploymenttool.

Once installed Click Start and select Programs > NetOp School > Student / Teacher to initially

display the setup wizard window:

The setup wizard guides you through initial setup.

Note: Students and Teacher must use the same Classroom name and the same communicationmethod (default My Class and TCP/IP).

When you finish the setup wizard the module will load with the settings you entered.

See: Loading Student - First Time, Loading Teacher - First Timeand Student Deployment


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2.1.1 Loading Student - First Time

The 1-2-3-Wizard will help you help you to set up the Student module quickly:

Here you decide the Student behavior at start-up.

We recommend that you leave Join class at program startup checked and at least one of theother options.

Note: If Stealth is selected and you want to change the settings at a later stage see ChangingStudent Stealth Mode.


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18Installation


In this screen, select Class connections method and how the Student will be identified by theTeacher interface.

Firstly, select your preferred Student connection method:

Connect to class forces the Students to be part of a specific group (class). Note, that Student

and Teacher Class Name must be identical to enable connection. Browse for classes allows the Students to choose between already started classes.

Be available for any class enables the Teachers to choose from a list of Students.

Secondly, from the drop-down list select the identifier that suits your setup the best.

Computer name causes the Student computers name to be listed on the Teachers screen.This setup is practical if the computer-lab is used by many Students that share the computers.

Windows login name is especially useful if you need to identify who was logged on to a certaincomputer during e.g. a test.

Prompt for login name prompts the student to enter a name on connection and causes theStudent users name to be listed on the Teachers screen. This is useful if students bring theirown computers and the student names are known or if the classroom is virtual.

Hint: Usually Computer name, Windows login name or Prompt for login name will provide theTeacher with the best information.

To finalize the Setup Wizard, click Next to the following screens - Communication profile (usedefault setting (TCP/IP)) and Registration screens.

Now you are ready to use NetOp School Student. The default settings will cause this Studentscreen to be displayed:


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Note:A normal installation procedure would be to install one copy of a Student. Make thenecessary adjustments and then get familiar with it. Use this experience to use the StudentDeploymentfacility to install Student to the computers.

See: Daily Use - Studentand Student Window


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20Installation


2.1.2 Loading Teacher - First Time

The 1-2-3-Wizard will help you help you to set up the Teacher module quickly.

Follow these steps to set up your first class:

1. Enter the name of your first class. Note, that Student and Teacher Class Name must beidentical to enable connection.

2. Select which features that will be available to the Teacher.

Default selection installs all the features of the Teacher module.

Simplified offers a limited set of features which gives basic functionality. The rest of thefeatures can be added at a later stage from Options.

Customized offers the possibility to decide exactly which features should be represented inthe Teacher interface.

Note: You will be able to set up and add more classes in the Teacher interface under Tools >Options > Class.


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Select the Students primary identifier on the Teacher. The primary identifier is used as informationon e.g. monitor screens.

Depending on the setup of the class make your selection.

8Student login name Uses the identifier selected in the Student setup as primary display name

on the Teacher.

mWindows login name Uses the Windows login name as primary display name on the Teacher.

mComputer name Uses the computer name as primary display name on the Teacher.

In a large corporation where the Students are placed all over the World, use of Windows loginname is recommended.

In a dedicated training room where several Students share the machines, use Computer name orPrompt for Login.

To finalize the Setup Wizard, click Next to the following screens - Communication profile (usedefault setting (TCP/IP)) and Registration screens.

Now you are ready to use NetOp School Teacher.

Note:It is always possible to run the Setup Wizard and change previous selections.

2.1.3 Student Deployment

Having completed the Student and Teacher setup on the same computer, take the opportunity toinstall Student modules on the rest of the classroom computers.

Use the Student Deployment to create a standard Student setup file. The file is used as a basis for


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22Installation


the uniform setup of the Student computers at the end of the Student Deployment procedure.

The steps of the deployment procedure is explained below, and is performed from within theTeacher module.

1. Turn on all the computers on which you want to install the Student.

2. Open the Student Deployment by selecting Tools > Run Student Deployment.

Click 'Next'

3. Click 'Next' until you can select 'NetOpSchoolStudent_.msi


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Select one of the Student Settings. Click 'Next'.

4. Now, the Student Deployment will ask permission to temporary close both Teacher and Studenton your computer. Allow this by clicking 'Yes'.

5. Student Setup Wizard opens.

6. Follow the on-screen directions to setup the Student, which is about to be deployed until the'Setup Wizard completed' screen is displayed.

7. The deployment program opens.


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24Installation


8. Select the domain. All computers are shown in the 'Domain computers' field.

9. Select computers. The computer from where you are deploying can not be selected (marked

with a ).

10.Enter the administrator's logon credentials.

11.The license key is displayed If a license file exist in the same directory as theNetOpSchoolStudent.msi file. It is possible to use another license key - just enter the new.

12.Click Deploy.

Hint: Continue deployment. If it is required to deploy to several domains just re-select 'Domains'again. This causes previously selected domain computers to return to unselected state.

Legend

Unselected domain computers.

Selected domain computers.

Deployment in progress.

Deployment failed on this computer

Deployment was successful on this computer


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Deployment computer. It is not possible to select this computer.

The NetOp Deployment window is explained below:

Source Data Path Displays the location of the Teacher.

Domains Displays the domains on the network.Domain computers Displays the computers of the selected domain.

Show This column of radio buttons controls which computers are displayed.

All. Select this to list all computers of the domain (default selection).

m Selected. Select this to list the previously selected computers.

m Success. Select this to list the computers where the deployment wassuccessful.

m Failed. Select this to list the computers where the the deployment failed.

Computer list The selected computers can be saved as a list. Enter a list name and save itfor later use.

Select 'Browse' to select a location where the computer list is to be saved.

Hint:It is also possible to re-load already saved computer lists.

AdministratorLogin Credentials

Enter the administrator log on.

Optional If you have specific requirements, use these settings.

License key Enter the Student software license key. The license number is addedautomatically if the license file is included in the installation files.

Note: License key is not required for installation - but then the user of theStudent computer has to enter valid license key on first start up.

Log path Browse to select a location for log files. Default path is:

C:\Program Files\Danware Data\Teacher\Log.

Restart Select between 'Never' (default), 'If needed' or 'Always'.

MSI parameters Download the manual for NetOp Pack'n Deploy from out web site.

3 Daily Use - TeacherThe following chapter takes you through a wide variety of everyday tasks.

See:A Typical Lesson, Manage Classroom, Designing Testsand Copy Teacher to Removable

Media.

3.1 A Typical Lesson

The daily tasks of a teacher or a trainer vary a lot. Normally, they will follow a pattern likepreparation, delivery of material and assistance of students during the computerized lesson.

Recent studies have revealed that Teachers and instructors spend approximately 25% of theircomputer time for preparation, which typically implies planning and creating educational material


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26Daily Use - Teacher


and lesson plans. Afterwards, the material must be distributed to each Student computer to makethe classroom ready for teaching.

The next sections introduces you the most common tasks.

See: Distribute Files, Gain Attention, Run, Demonstrate, Collect Files,

Assisting Students,Audio/Video Chat, Chat, Send Messageand Controlling Students

3.1.1 Demonstrate

Demonstrating is by far the most used method. NetOp School offers a number of ways to showwhat you are doing on your desktop, showing movies or playing audio. If a student has an input foryour demonstration, simply hand over the control of your computer. In the following some of thepossibilities are described.

By default, all activity on your desktop will be displayed on the selected Studentcomputers when clicking this button. Furthermore, their keyboard and mouse willbe locked.

See: Demonstrate Toolbox - Student.

A movie is a powerful way to support your teaching. Videos are broadcasted to allStudents simultaneously, and the replay function is controlled the teacherscomputer. Films can be paused at any time, and student workstations can belocked to enhance concentration.

Follow these steps:

1. Select Students and click the tool bar Demonstrate down arrow button to

display the Demonstrate submenu.

2. Select Media file and movie from the drop-down menu (default samplemovie). After a preparation time, the movie is ready for playback on theStudents. A Teacher Control toolbox with play control buttons is displayed onthe Teacher screen.

3. Click the Start button to run the movie and Stop Demo button to stop themovie demonstration session.

You can record a small movie of your work, i.e. How to change the font in Word.

Follow these steps:

1. Prepare what you are going to record and rehearse it.

2. Click Record to record the activity on your screen.

3. To end the session, click End Record on the Recording Control toolbar.

The recording is complete. And you are ready to assist your Students.

4. Click Demonstrate > Options.

5. In Recording, click Browse to select the recording. Unless you have defined


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another location, NetOp School always uses its default directory.

6. Click Ok.

The recording has now been selected.

7. Click Demonstrate > Recording.

8. Select the file - it is displayed to all selected Students.

Hint: To allow Students to raise their hand, go to Demonstrate - Other optionsand check LaunchToolbox.

See: Demonstrate Buttonand Record Button

3.1.2 Gain Attention

A vital part of a Teachers or instructors job is to make sure that the students are focused. Thefollowing sections describes ways of gaining attention.

The chosen attention screen locks all selected Student computers.

Before you can use the different ways of gaining attention, you must define the methods. This isdone in the Options.

Use Text to write short texts to the students.

Follow these steps:

1. Open Options and select 8 Text.

2. Enter a short text, e.g. The test starts at 0900 hrs.

3. Click Ok - Text now is the default attention method.

Use bitmaps to communicate short messages to the students in a more creativeway than Text does.

Follow these steps:

1. Distribute the bitmap to all Students (consider creating a folder on all Students

named student bitmaps). See Files Button.

2. When the bitmap has been distributed, select 8Bitmap in the Options window.

3. Enter the exact location including the file name of the bitmap on the Studentcomputer.

4. Click Ok - Bitmap now is the default attention method.

Note:Remember that the bitmap has to be present on the Student computers.Only bitmaps (.bmp) can be shown.


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If you need to give more information than a single line, consider using the Textfile. Follow these steps:

1. Open Options and select 8 Text File.

2. Browse to the text file on your computer or network.

3. Click Ok - Text File now is the default attention method.

Note: The text can only have a length of 255 characters. If you need more text,create an html file and use Web.

Use Web if a larger text has to read by the students, e.g. a test-instruction or awebsite. Follow these steps:

1. Locate the html-document on your own web-server or an external web-site.Copy the address to your clipboard.

2. Open Options and select 8 Web.

3. Paste or write the web-address in the field.

4. Click Ok - Web now is the default attention method.

Note:All types of address will work, e.g. help.netop.com/knowledge.htm.

Hint:It is possible to select one, some or all present Student computers.

See:Attention Buttonand Options - Attention

3.1.3 Distribute Files

Documents and assignments can be distributed and collected from all student computers at thetouch of a button. And students can place homework in designated folders for easy collection farsimpler than receiving floppy disks or e-mails from each student.

1. Select Students and click the tool bar Files button to display the Files submenu.

2. Select Distribute Files to start the Distribute Files Wizard (or to be presented with a Distributewindow for the same purpose.):


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Note: The wizard comes in a Distribute and a Collect version.


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3.Add files or folders to be sent to the students. Click Add files... or Add folder... to openWindow Explorer. Once files or folders have been selected, click Next >. Click Advanced toopen the File Distribute window (see Collect Filesto learn how it works).

Click this to open the Distribute Window (or Collect Window).


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4. Select students or groups and click Next >.


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5. Select the destination on the selected students or groups computers and click Distribute.


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6. Monitor the file transfer. Double-click the student to verify the destination. The green status barindicates how much of the selected file(s) or folder have been distributed to the students orgroups.

7. Now the students have received the files.

See: Collect Files, File Managementand Select Destination

3.1.4 Run

Selecting the Run command gives you the possibility to run tests, surveys, documents or evenprograms on the selected Students computers. These can be prepared in advance. A programcould be a spreadsheet like MS Excel or a text editor like MS Word.

Follow these steps to run a test on a selected group of Students:


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1. Select students.

2. Click the down-arrow and select Run test.

3.A selection menu opens which contains all the tests in the Tests View

4. Make your selection and the test starts simultaneously on all connected Student computers.

Hint: Your tests are portable. Develop your tests at home, save them to a USB-key and use it onanother computer. See Copy Teacher to Removable Media

To start a specific program simultaneously on all Student computers.

Follow these steps to run a program on a selected group of Students:

1. From e.g. the Details View select the Student computers.

2. Click the Run button. The menu opens.3. Select the type of action - Run Program.

4. Browse to the program you want to launch on the Student computers - or enter a web-pageaddress.

5. Click Ok and the program opens.

Note: In order to start programs on the Student computers the programs have to be installed in thesame place. If the Teacher - and Student computers have differences, NetOp School allows you totranslate the program path. Translating a path usually solves cross-platform between e.g.Windows NT and Windows XP.

While the students are working we recommend monitoring student progression by usingThumbnail View.

See: Options - Run, Run Test, Designing Testsand Thumbnail View

3.1.5 Assisting Students

Once in a while a student needs help. NetOp School offers more ways of assistance, e.g.Demonstrate,Audio/Video Chat, Chatand Send Message.

The teacher can start a communication session at any time.


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The student can request help - the teacher then selects a communication method.

Combine the audio or written communication alternatives with the Control options. This gives youthe opportunity to see what the student is struggling with and to give written or oral helpsimultaneously.

Hint:When running different sessions the Teacher module (like illustrated above) is hidden. If astudent requests help you will be notified by a sound and by a lifebuoy in the system tray.

See: Demonstrate,Audio/Video Chat, Chat, Send Messageand Communication


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3.1.6 Audio/Video Chat

Usually a Student requests help. In the Details View a life belt appears next to the Student (and inthe Tray) and the Information column shows the text entered by the Student:

1. Select the Student.

2. Select Communicate > Audio Chat.

3. Select either Open Discussion or Moderated Discussion

See: Options - Audio-Video Chat, Video Conferencing, Options - Controland Communication


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3.1.7 Chat

Follow these steps when a student requests help:

1. Select the student (or students) from one of the views.

2. Click Communicate and select Chat.

3. The chat window opens and you and the student(s) are ready to chat.

4. If the chat is important, both teacher and student are able to save it for later use.

Note:Assigning other students during the chat-session is not possible.

See: Chatand Options - Control


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3.1.8 Send Message

Follow these steps to use Message to give short instructions or hints to a student:

1. Select the student from one of the views.

2. Click Communicate and select Message.

3. Enter the text and click Send.

Note: Only the teacher can send a message. The student can save it. The message can containdynamic links to websites. Links are created on the fly - no need for formatting.

See: Messageand Options - Control

3.1.9 Controlling Students

A major task of a teacher is to follow the progress of the students. NetOp School offers a numberof ways to do so.

There are several reasons to monitor or control the students:

First of all to keep them on track.

Secondly, to be able to offer help quickly.

Thirdly, if students have Internet access the teacher can see whether the student is looking atthe expected sites or not.

To limit the students ability to open applications, go to unwanted web-pages etc., you can createand apply policies to govern correct behavior.

See: Observe Class Activity, Monitoring - Cycling Screens, Monitoring - Thumbnailsand CreatePolicy

3.1.9.1 Observe Class Activity

The Teacher allows you to see the entire class activities in just one view. The Activity View notonly provides you with the ability to observe the individual Student and the entire class in a glance,


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it also lets you intervene, both on the individual Student as well as on the entire class.

Top half: Individual overview and control. Bottom half: Application and Internet site overview and control.

Only applications that have active windows on the desktop are listed. Go to the Task Manager tosee all running applications.

To populate the Activity View and start the activity control, click the blue arrow.

Click the orange square to stop the activity control and clean the view.

See: Class Activity ViewandActive Applications and Sites

3.1.9.1.1 Class Activity View

The top half of the Activity View lists all active Student computers, which applications and websites

they are running and which one is currently active. Two tabs offer a choice for viewing Applicationsor Websites. Finally, it shows if the selected Student is ruled by a policy.

Hide Program from Student


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Follow these steps:

1. Place your mouse on the application icon of the program you want to hide from the student.2. Right-click the application and select Hide.

3. The application disappears from the Student user-interface.

4. Reinstate the hidden application by right-clicking the icon of the hidden application and selectUnhide.

Note:The hidden program is removed (but not closed) from the desktop of the Student. Thereinstated program returns unaltered.

See:Activity View Menu

3.1.9.1.2 Active Applications and Sites

The lower half of the Activity View lists all the different active applications and, if the Internet isused, which sites are active.

If more Students are using the same program (same version and same OS-platform) only one iconwill be listed but the number of students appears beside it as well as the name(s) of the user(s).

Where the Class Activity View control options deal with only one Student, the Active Applicationsand Sites lets you control which applications are allowed to run on all the Student computersconnected to the class.

Deny a Program on all Students

Denying a program - either in Active Applications and Sites or on the individual Student - acts as atemporary policy.


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Follow these steps:

1. Select the application you want to prevent Students to use.

2. Right-click the application and select Deny.

3. The application disappears from all connected Student user-interfaces.

4. Reinstate the denied application by selecting Policy > Allow All.

Note:Applying a temporary policy for an application or website only works for the duration of theclass. Once the Student leaves the class, the policy does not work any longer. Neither will thetemporary policy (= deny) be saved.

We recommend to use Hide if Students are supposed to use the application at a later stage in thelesson.

See: Hide Program from Student, Create PolicyandActivity View Menu

3.1.9.2 Monitoring - Cycling Screens

One way of monitoring Students is to view the screens of selected Students one at a time at agiven interval. The interval is set under Options.

The default action clicking this button is Remote control. To monitor Students instead, click thedown-arrow button and select Monitor Students. To have monitoring as the default selection, goto Options and set the default control action button to Monitor Students.

While monitoring the Student computers, a control box appears.

Typical Monitor Actions

Toggle (switch) to remote control.


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Print Student screen to Teacher. Copy text or pictures to the Student computers clipboardand paste it into your own text.

Record Student activity.

The results are saved in Recordings View on the Teacher.

Transfer the sound of the remote computer to be replayed via your own audio equipment, e.g. for listening to students practicing languages

Click Pause to enable sound transfer by clicking the now activated Transfer sound button.

Control list.

Temporarily suspend automatic cycling by selecting a specific Student computer from the listfor monitoring.

3.1.9.3 Monitoring - Thumbnails

The thumbnail view gives a quick overview of all Student activity. It is very easy to spot if a Studentworks on a wrong page or is not making any progress.

To follow a Student more closely, double-click the Student Thumbnail. This causes the Student tobe remote controlled.

See: Remote Control, Communicate Button, Create Policyand Options - Control


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3.1.9.4 Remote Control

Remote controlled Student on the Teachers screen. Note the control menu bar and the Students status.

Remote controlling a student means that you can work on the Student computer as if you weresitting in front of it.

As can be seen in the screenshot above the Teacher now has control of a Students computer.The name LLM002 and the toolbar at the top with all the controls as well as the Remote Mouse

and Remote Keyboard tells you that this is the display of a students computer.

By default the Student and the Teacher share the keyboard control. Student control can beprevented by clicking the Lock keyboard button in the toolbar.

Typical Remote Actions

Restart the Student computer.

Clipboard from Student to Teacher.

Transfers the present content of the Students clipboard to the Teachers clipboard.

Print screen to Teacher.

Take a snap-shot of the Student screen. The screen image is transferred automatically tothe Teachers clipboard.

See: Remote Control Action Bar


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3.1.10 Collect Files

If you previously distributed material using Distribute Files, now is the time to collect the changedmaterial from the students.

Follow these steps:

1. Select Students and click the tool bar Files button to display the Files submenu.

2. Select Collect Files to display this window (or to be presented with a Wizard for the samepurpose):

Note:If files or folders were previously distributed to students during the session, the Sourcesection pane displays records of the distributed files or folders. To collect only recently distributedfiles, make no changes in the Source section. Verify your selection of students. Change selectionif necessary.

3. In the Collect... pane, click Specify files....


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4.A mask can be used to collect files with different names, e.g. *.doc to collect all Worddocuments or a specific file, e.g. Budget.xls, from the selected location. Enter the filename inthe Mask field and select the location, e.g. Desktop.

5. In the Destination section pane, select one of the default Teacher file locations, e.g. MyDocuments which is often the Teachers home drive.

6. Click Collect. The Collect Files from Students window is replaced by the File Collectionwindow that displays the collection results.

7. Click Ok to close the File Collection window.

8. The files are saved in a folder with the name of each student, which is automatically created onthe Teacher computer.

Note: To avoid large amounts of files to be collected from the Student computers either enter thefilename + file extension or at least the file extension.

See: Collect Window, File Management, Distribute Filesand File Manager

3.1.10.1 File Management

This option allows the Teacher to view and manage a selected Students disk-drives.

1. Select a student.

2. Click Files > File Manager


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Select the source file or folder (on either side of the window).

3. Select the type of action from the icons (move your mouse across them to get tooltips) or selectthe action from the File menu. To copy a file or a folder, just use drag-and-drop.

See: File Managerand Distribute Files

Note: Take care with the commands Synchronize and Delete. Pay attention to the direction!

3.1.11 Lesson Plan

Part of creating a course is to plan in advance which pictures, movies, audio clips that the studentshave to be presented to during a lesson.

See: Create Lesson Plan, Create Lesson Actions, Selecting Lessons, Manage LessonsandRunning an Action

3.1.11.1 Create Lesson Plan

The first time you create a Lesson Plan, follow these steps:

1. Select Lesson Plan > Right-click the view pane to open this menu:

2. Select Add and state the name of the lesson.


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3. Clicking Ok creates the Lesson Plan and opens the Lesson Action window.

4. In the Lesson Action window make the following selections:Select the action - it is the same actions as you find under Teacher Buttons.Select the type of action by clicking Configure... - you will have the same possibilities as if youwere to do it on-the-fly.Select the student group from the drop-down list.Enter a description and some notes.

5. Click Ok to save the action.

See: Lesson Plan


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3.1.11.2 Create Lesson Actions

Follow these steps:

1. Select Lesson Plan > Right-click the view pane to open this menu:

2. Repeat steps 3 to 5 in Create Lesson Plan.

The final result looks like this:

See: Lesson Planand Advanced Users Manual, Lesson Plan View.

3.1.11.3 Selecting Lessons

You can create an infinite number of lessons. The lessons are selected from the down-arrow

button in the right side of the Lesson Plan View.Click it to open the menu.


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Select the pre-created Lesson Plan from the list.

The prepared Lesson Plan including the prepared actions are listed in the view pane.

See: Lesson Plan

3.1.11.4 Manage Lessons

To create, copy and delete Lesson Plans, click the down-arrow button in the right side of theLesson Plan View.


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New Lesson Plan

Click New... to open this dialog-box:

Enter a new Lesson Plan Name and click Ok.

Copy Lesson Plan

Select an existing Lesson Plan and copy it with a new name.

Hint: The entire Lesson Plan is copied. Use Edit from the right-click menu to change contentsand display action.

Delete Lesson Plan

Select a Lesson Plan and click Delete. The entire contents of the Lesson Plan is deleted as well.

If the Lesson Plan you wish to delete is selected (its name is on the Lesson Plan View) it cannot bedeleted.

See: Lesson Plan

3.1.11.5 Running an Action

To activate an prepared Lesson Action simply double-click it or use which will start the nextLesson Action.

As the lesson progresses more and more of the Lesson Actions will have been activated. A greencheckmark indicates that it has been used.

To run a Lesson Action again, right-click the Lesson Action and select Mark as undone.


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See: Lesson Plan

3.2 Manage Classroom

In Class Setup View, Students in a class can be managed individually to set up a class withmembers and Student groups.

The Available Students pane displays Student computers that are available on the network for anyclass.

The teacher can connect available students to a class or invite them into the class.

The following sections describe:

Class Startup Options

Create Group

Create Policy


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3.2.1 Class Startup Options

A class describes the frame where a course or a test takes place.

When students connect to a class some startup settings can be applied automatically:

1. On the Teacher menu, select Tools > Options > Class.

2. Select a join method for already running sessions. If 'Yes - Automatic' is selected, students areautomatically included in one of the mentioned session types.

3. Select a policy. If you select 'Deny All', students will not be able to do anything before youchange the policy to 'Allow All', 'None' or a customized policy.

See: Options - Class, Class Server Setup, Class Server Setup - Studentand Create Policy

3.2.2 Available Students

An available student is a student who does not automatically join a class. It is a student who does

not look for any specific class to join. The student will join a class if he is invited.Follow these steps:

1. On the Teacher select Tools > Options > General.


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2. Remove the default checkmark in Save new students between classes.

3. Click Ok.

4. On the Student select Tools > Options > Class.


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5. Select Be available for any class.

6. Click Ok

See: Invite Studentand Options - Class

3.2.3 Invite Student

Follow these steps:

1. In the Available Students pane at the bottom of the Class View, either right-click a student fromthe list or invite all by clicking the little Invite available students button to open a dialoguewindow.

2. Enter the invitation and click Send.

3.An invitation is sent either to the selected student or all available students.

See:Available Studentsand Invitation

3.2.4 Create Group


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Groups are Quick selections of a part of the Students in a class. In this example there are a Eng,Testing and about to be created is English#4.

Follow these steps:

1. In a view that has Groups as the lower pane, right-click and sel