Team #1Week 4/11 – 4/15

Service Manager

Kyuu Lee

Line Manager

Summer Pettus

Production Manager

Jason Cherney

“Great things are accomplish with good planning and not quite enough time.”

~ Unknown

Mission Statement

Our team will work together to give our guests the best possible experience by providing friendly and efficient service and quality food as we follow and maintain our norms as well as the goals of The Restaurant at Kellogg Ranch.

Quality and Friendly Service

Quality Food

A taste of theA taste of the

MediterraneanMediterranean

Manager’s Special

Greek Salad– A traditional Greek Salad served with kalamata olives and

crumbled feta cheese

Chicken Kebab– Skewered marinated chicken grilled to perfection served

over a bed of Mediterranean rice.

Baklava– Filo dough layers filled with a walnut stuffing Glazed with

our homemade syrup.

Objectives

Achieve a Manager’s Special sales percentage of at least 35% of total food sales during our management week.

We will measure our quality of food and service to ensure

consistency by collecting comment cards from at least 80% of all guests.

To ensure an open communication line among our staff and manage in a professional manner by doing a start-stop-continue on Tuesday’s debriefing and a follow up on Friday.

Marketing Plan and Tactics

In-Houseo Table Tents

o Set up and display on tables during management weeko Food Display

o Set up and display everyday in Foyero Scripts by Serverso Decorations

Marketing Plan and Tactics

Communityo Resident Halls and Campuso Flyers at the Collins Schoolo Flyers to Faculty o Marqueeo Email to Collins Student

Sales Forecast

Mon Tue Wed Thu Fri Total

Date 11-Apr 12-Apr 13-Apr 14-Apr 15-Apr  

Banquets     46 KHP   20 PDR 66

A La Carte 45 70 40 70 60 285

Guest Count 45 70 86 70 80 351

Average Check 11.35 11.35 11.68 11.35 11.35 11.43

Daily Sales 510.75 794.50 1004.62 794.50 908.00 4012.37

35% of total sales from Manager’s Special Total Expected Sales = $4,012.00 0.35 x 4,012.37 = 1404.00

Total sales of Manager’s Special from total food sale

= $1,404.00

Sales Forecast

Occurrences Affecting Volume

Campus Events – Currently no events are scheduled during management week.

Rain - Unpredicted weather

Other Day-Part Team Expectations

Will be working directly with Lesley, Ben, and Ernie, because they are the management team for that week.

Help dinner with any banquet setups or food preperations.– On Thursday April 14, there is a banquet for 60 guests.

Expected Outcomes/Conclusion

As the first team to manage we understand that we will face many challenges. With the hard work and dedication of our management team and all of you, we hope that we will be able to accomplish our goals as well as the goals of the RKR.

We understand that everyone will be nervous, but just remember that this is a TEAM effort and we will all be helping each other out. Please do not hesitate to ask us questions or for help.

We are really looking forward to being your management team for week one and working with you all!! See you in Spring!