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Total quality management is built around the concept of using teamwork to accomplish change. This

component is connected with what is written above; in the new project it has different teams the design, responsible

in creating trendy clothes. According to (1995) teams in the company must use techniques in analyzing and

improving quality. The most common devices being used are flowcharts, brainstorming and cause and effect

diagram. Sales, responsible in selling the clothes and giving friendly and accommodating gestures to clients.

Manufacturing, responsible in making the excellent quality clothes. Marketing, responsible for letting the consumers

know that the store exists. These teams must be trained properly using new techniques and methods aiming qualityimprovement.

Teamwork With the use of teams, the business will receive quicker and better solutions to problems, provide more

permanent improvements in processes and operations (2000). In addition, in teams, people feel more comfortable

bringing up problems that may occur, and can get help from other workers to find a solution and put into place (2000).

Being involved in a team would boost the morale of employees and make them explore possibilities of gaining friends

in the workplace. These would also be healthy for the company, when each member treats each other as family.

People are a fundamental building block of any TQM organisation. The only point at which trueresponsibility for quality can lie is with the person or group actually doing the job or carrying out theprocess. The complexity of most of the processes in an organisation places them beyond the control ofany one individual, and the only efficient way to tackle process improvement or re-design is through theuse of teamwork.

Employees will not engage in continuous improvement activities without commitment from seniormanagers, a culture for improvement and an effective mechanism for capturing individual contributions.Teamwork must be driven by a strategy, have a structure and be implemented thoughtfully andeffectively. When properly managed and developed, teamwork improves processes and produces resultsquickly and economically through the free exchange of ideas, information, knowledge and data. It is anessential component of a total quality organisation, building trust, improving communication anddeveloping a culture of interdependence, rather than one of independence.

Teamwork

In

(Source: www.dti.gov.uk/quality/people))ependence)

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TrustFree communicationInterdependenceExchange of

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