team building & leadership presented by leading edge solutions
TRANSCRIPT
Why Teams?
several people’s skills and knowledge together, in-turn gives better result
Sustain the enthusiasm and lend support needed to complete the task.
How do Teams Work Best?
Commitment to common objectives;Defined roles and responsibilities;Effective decision systems, communication and work procedures; and,Good personal relationships.
Team Building
Is the process of enabling the group of people to reach their goal
Process of making team effective is called
‘Team Building’
Team Building Test: Scoring
Task - Related Behaviour
Maintenance - Related Behaviour
Statement - 1 Statement - 3
Statement - 2 Statement - 4
Statement - 5 Statement - 7
Statement - 6 Statement - 8
Statement - 9 Statement - 11
Statement - 10 Statement - 12
Statement - 13 Statement - 15
Statement - 14 Statement - 16
Total - Total -
TEAM TASK ROLES
INITIATOR/CONTRIBUTORINFORMATION GIVEROPINION GIVERINFORMATION SEEKEROPINION SEEKERCOORDINATORINFORMATION SEEKER
TEAM TASK ROLES contd…
OPINION SEEKERCOORDINATOR SUMMARIZER CLARIFIER/ELABORATOR EVALUATORORIENTORPROCEDURAL TECHNICIANENERGIZER
TEAM MAINTENANCE ROLES
ENCOURAGERHARMONIZERGATEKEEPER/EXPEDITERSTANDARD SETTERCOMPROMISERGROUP OBSERVERFOLLOWER
Stage 1: FORMING
Team Building – Define team– Determine
individual roles– Develop trust
and communication
– Develop norms
Task– Define
problem and strategy
– Identify information needed
Team Norms
How do we support each other?
What do we do when we have problems?
What are my responsibilities to the team?
Stage 2: STORMINGStage 2: STORMING
During the Storming stage team members:– realize that the task is more
difficult than they imagined;– have fluctuations in attitude
about chances of success; – may be resistant to the task; and, – have poor collaboration.
STORMING DIOGNINSSTORMING DIOGNINS
Do we have common goals and objectives?Do we agree on roles and responsibilities? Do our task, communication, and decision systems work?Do we have adequate interpersonal skills?
Stage 3: NormingStage 3: Norming
During this stage members accept:– their team;– team rules and procedures;– their roles in the team; and,– the individuality of fellow members.
Team members realize that they are not going to crash-and-burn and start helping each other.
Behaviors
Competitive relationships become more cooperative.There is a willingness to confront issues
and solve problems.Teams develop the ability to express criticism constructively.There is a sense of team spirit.
Stage 4: PERFORMINGStage 4: PERFORMING
Team members have:– gained insight into personal and team
processes;– a better understanding of each other’s
strengths and weaknesses;– gained the ability to prevent or work
through group conflict and resolve differences; and,
– developed a close attachment to the team.
How can I become a better team member?
1 Keep the broader picture in mind rather than getting absorbed in ‘my’ ‘own’ task
2 My efforts should add value to the team3 My goal not achieved if team goal is not4 Use resources just sufficient to complete
my part of the team task5 ‘Sail on’, rather than ‘pass on’6 Create cooperative, friendly climate in
team
Recipe for Successful Team
Commitment to shared goals and objectivesGood Personal Relationships
Clearly define roles and responsibilities– Use best skills of each– Allows each to develop in all areas
Recipe for Successful Team
Effective systems and processes– Clear communication– Beneficial team behaviors; well-
defined decision procedures and ground rules
– Balanced participation– Awareness of the group process– Good personal relationships
The Most Effective Teams:
Share information openly
Participate in the team’s task
Encourage each other
Use all of the team’s resources
BOSS To LEADER
BOSSDrives the teamInstills fearSay “Do”Makes work drudgeryRelies upon authoritySays “I”
LEADER
Guides the teamInspires confidenceSay “Let’s Do”Makes work interestingRelies upon cooperationSays “WE”
Who is a Team Leader
Contact point for communication between team and managementFull-fledged team memberAssists the team by immediately implementing changes that are within the bounds of the team
Personal Characteristics of Team Leader
AppearanceSelf – confidenceCommunication SkillsAlertnessMaturitySense of Humor
IntelligenceWarmthSensitizing the feedbackNaturalnessAbility to work with others
BUILDING THE TEAM:BUILDING THE TEAM:
Building the team is like recruitment. One needs to select the right people and motivate them.
He understands the pressures and the soft points of people, and uses this knowledge
to make them part of his team.
Each one of his team members is treated as special, as being different.
ALLOCATING ROLES:ALLOCATING ROLES:
Bhuvan also assigns responsibilities to each of his people.
Just getting the people in the team is not good enough. They have to be told what the goal is.
A team consists of different individuals.
The objective is to make them all work together like a fist, like a team.
SUPPORT THE TEAM MEMBERS:SUPPORT THE TEAM MEMBERS:
Bhuvan backs his team members to the hilt,even when they make mistakes.
It is indeed important in any team that the captain backs
the right person, at the right time, for the right job.
Leading A Team
Multiple Styles– Find your own style
Lead – don’t be the whole team– You can’t do everything yourself
Lead – don’t follow– Don’t let the team members drive the team
Lead – don’t drive– Don’t be a dictator
Characteristics of Good Team Leader
Build TrustTrain members for empowermentProvide full information to teamKnows all team membersDevelop team spiritEncourage members to excelCreate an enthusiastic environmentShares success with members