team building presentation
TRANSCRIPT
CANrsquoT WE ALL JUST GET ALONG
TEAM BUILDING1048782
Presented by
TEAMWORK
Table of Content
bull Team Building Exercise
bull What is a Team
bull Team Development Life Cycle
bull Effective Teams
bull Dealing with Difficult Behavior
bull Analogy of Geese
bull Conclusion
NOBODY DID IT
There is a story about four people named Everybody Somebody Anybodyand Nobody
There was an important job to be done and Everybody was asked to doAnybody could have done it Nobody did it
Somebody got angry about that because it was Everybodyrsquos jobEverybody thought Anybody could do it but Nobody realized that Everybody
wouldnrsquot do itConsequently it wound up that Nobody told Anybody
so Everybody blamed Somebody
But still NOBODY DID IT
bull WHAT IS A TEAM
bull A team is defined as a group of people who bring to the table a set of complementary and appropriate skills and who hold themselves mutually accountable for achieving a clear and identifiable set of goals
bull Simply stated A team is a group of people working together towards a common goal
bull It takes more than ONE person to make a team
bull There must be collaborative work toward common
bullTEAM DEVELOPMENT LIFE CYCLE - 5 Stages
STAGE 1 FORMINGSTAGE 2 STORMINGSTAGE 3 NORMING
STAGE 4 PERFORMING STAGE 5 ADJOURNING
bullFORMINGTeam Development has been categorized into 5 Stages
STAGE 1
bull High dependence on leader for guidance and directionbull Little agreement on team
bull Individual roles and responsibilities are unclearbull Leader must be prepared to answer lots of questions about the teams
purpose objectives and external relationships
bull Members test tolerance of system
LeaderDirects
STORMING
STAGE 2
bull Decisions dont come easily within groupbull Team members vie for position
bull Clarity of purpose increases but plenty of uncertainties persist
bull Compromises may be required to enable progress
LEADERS COACH
NORMINGSTAGE 3
bull Agreement and consensus forms among teambull Roles and responsibilities are clear and accepted
bull Big decisions are made by group agreementbull Commitment and unity is strong
bull The team discusses and develops its processes and working style
bull There is general respect for the leader and some of leadership isshared
LEADER FACILITATES AND ENABLES
PERFORMINGSTAGE 4
bull The team clearly knows why it is doing what it is doingbull The team has a shared vision
bull There is a focus on over-achieving goalsbull Disagreements occur but now they are resolved within
the team positivelybull The team is able to work towards achieving the goal
bull Team members look after each otherbull The team does not need to be instructed or assisted
LEADER DELEGATES AND OVERSEES
ADJOURNINGSTAGE 5
bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new
things feeling good about whats been achieved
bull From an organizational perspective recognition of and sensitivity to peoplesvulnerabilities during this fifth stage is helpful
bull Feelings of insecurity would be natural
LEADER REASSURE COMMUNICATE
EFFECTIVE TEAMS
There are several key characteristics that areprevalent in EFFECTIVE teams
bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS
bull COMMITMENT TO THE GOALS
bull CLEARLY DEFINED ROLES RESPONSIBILITIES
bull REGARD FOR TEAM MEMBERSS
bull SUCCESSFULLY DEALS WITH CONFLICT
CLEAR GOALS
characteristics found in effective teams
bull CLEAR AND ACHIEVABLE GOALS
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
TEAMWORK
Table of Content
bull Team Building Exercise
bull What is a Team
bull Team Development Life Cycle
bull Effective Teams
bull Dealing with Difficult Behavior
bull Analogy of Geese
bull Conclusion
NOBODY DID IT
There is a story about four people named Everybody Somebody Anybodyand Nobody
There was an important job to be done and Everybody was asked to doAnybody could have done it Nobody did it
Somebody got angry about that because it was Everybodyrsquos jobEverybody thought Anybody could do it but Nobody realized that Everybody
wouldnrsquot do itConsequently it wound up that Nobody told Anybody
so Everybody blamed Somebody
But still NOBODY DID IT
bull WHAT IS A TEAM
bull A team is defined as a group of people who bring to the table a set of complementary and appropriate skills and who hold themselves mutually accountable for achieving a clear and identifiable set of goals
bull Simply stated A team is a group of people working together towards a common goal
bull It takes more than ONE person to make a team
bull There must be collaborative work toward common
bullTEAM DEVELOPMENT LIFE CYCLE - 5 Stages
STAGE 1 FORMINGSTAGE 2 STORMINGSTAGE 3 NORMING
STAGE 4 PERFORMING STAGE 5 ADJOURNING
bullFORMINGTeam Development has been categorized into 5 Stages
STAGE 1
bull High dependence on leader for guidance and directionbull Little agreement on team
bull Individual roles and responsibilities are unclearbull Leader must be prepared to answer lots of questions about the teams
purpose objectives and external relationships
bull Members test tolerance of system
LeaderDirects
STORMING
STAGE 2
bull Decisions dont come easily within groupbull Team members vie for position
bull Clarity of purpose increases but plenty of uncertainties persist
bull Compromises may be required to enable progress
LEADERS COACH
NORMINGSTAGE 3
bull Agreement and consensus forms among teambull Roles and responsibilities are clear and accepted
bull Big decisions are made by group agreementbull Commitment and unity is strong
bull The team discusses and develops its processes and working style
bull There is general respect for the leader and some of leadership isshared
LEADER FACILITATES AND ENABLES
PERFORMINGSTAGE 4
bull The team clearly knows why it is doing what it is doingbull The team has a shared vision
bull There is a focus on over-achieving goalsbull Disagreements occur but now they are resolved within
the team positivelybull The team is able to work towards achieving the goal
bull Team members look after each otherbull The team does not need to be instructed or assisted
LEADER DELEGATES AND OVERSEES
ADJOURNINGSTAGE 5
bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new
things feeling good about whats been achieved
bull From an organizational perspective recognition of and sensitivity to peoplesvulnerabilities during this fifth stage is helpful
bull Feelings of insecurity would be natural
LEADER REASSURE COMMUNICATE
EFFECTIVE TEAMS
There are several key characteristics that areprevalent in EFFECTIVE teams
bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS
bull COMMITMENT TO THE GOALS
bull CLEARLY DEFINED ROLES RESPONSIBILITIES
bull REGARD FOR TEAM MEMBERSS
bull SUCCESSFULLY DEALS WITH CONFLICT
CLEAR GOALS
characteristics found in effective teams
bull CLEAR AND ACHIEVABLE GOALS
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
NOBODY DID IT
There is a story about four people named Everybody Somebody Anybodyand Nobody
There was an important job to be done and Everybody was asked to doAnybody could have done it Nobody did it
Somebody got angry about that because it was Everybodyrsquos jobEverybody thought Anybody could do it but Nobody realized that Everybody
wouldnrsquot do itConsequently it wound up that Nobody told Anybody
so Everybody blamed Somebody
But still NOBODY DID IT
bull WHAT IS A TEAM
bull A team is defined as a group of people who bring to the table a set of complementary and appropriate skills and who hold themselves mutually accountable for achieving a clear and identifiable set of goals
bull Simply stated A team is a group of people working together towards a common goal
bull It takes more than ONE person to make a team
bull There must be collaborative work toward common
bullTEAM DEVELOPMENT LIFE CYCLE - 5 Stages
STAGE 1 FORMINGSTAGE 2 STORMINGSTAGE 3 NORMING
STAGE 4 PERFORMING STAGE 5 ADJOURNING
bullFORMINGTeam Development has been categorized into 5 Stages
STAGE 1
bull High dependence on leader for guidance and directionbull Little agreement on team
bull Individual roles and responsibilities are unclearbull Leader must be prepared to answer lots of questions about the teams
purpose objectives and external relationships
bull Members test tolerance of system
LeaderDirects
STORMING
STAGE 2
bull Decisions dont come easily within groupbull Team members vie for position
bull Clarity of purpose increases but plenty of uncertainties persist
bull Compromises may be required to enable progress
LEADERS COACH
NORMINGSTAGE 3
bull Agreement and consensus forms among teambull Roles and responsibilities are clear and accepted
bull Big decisions are made by group agreementbull Commitment and unity is strong
bull The team discusses and develops its processes and working style
bull There is general respect for the leader and some of leadership isshared
LEADER FACILITATES AND ENABLES
PERFORMINGSTAGE 4
bull The team clearly knows why it is doing what it is doingbull The team has a shared vision
bull There is a focus on over-achieving goalsbull Disagreements occur but now they are resolved within
the team positivelybull The team is able to work towards achieving the goal
bull Team members look after each otherbull The team does not need to be instructed or assisted
LEADER DELEGATES AND OVERSEES
ADJOURNINGSTAGE 5
bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new
things feeling good about whats been achieved
bull From an organizational perspective recognition of and sensitivity to peoplesvulnerabilities during this fifth stage is helpful
bull Feelings of insecurity would be natural
LEADER REASSURE COMMUNICATE
EFFECTIVE TEAMS
There are several key characteristics that areprevalent in EFFECTIVE teams
bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS
bull COMMITMENT TO THE GOALS
bull CLEARLY DEFINED ROLES RESPONSIBILITIES
bull REGARD FOR TEAM MEMBERSS
bull SUCCESSFULLY DEALS WITH CONFLICT
CLEAR GOALS
characteristics found in effective teams
bull CLEAR AND ACHIEVABLE GOALS
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
bull WHAT IS A TEAM
bull A team is defined as a group of people who bring to the table a set of complementary and appropriate skills and who hold themselves mutually accountable for achieving a clear and identifiable set of goals
bull Simply stated A team is a group of people working together towards a common goal
bull It takes more than ONE person to make a team
bull There must be collaborative work toward common
bullTEAM DEVELOPMENT LIFE CYCLE - 5 Stages
STAGE 1 FORMINGSTAGE 2 STORMINGSTAGE 3 NORMING
STAGE 4 PERFORMING STAGE 5 ADJOURNING
bullFORMINGTeam Development has been categorized into 5 Stages
STAGE 1
bull High dependence on leader for guidance and directionbull Little agreement on team
bull Individual roles and responsibilities are unclearbull Leader must be prepared to answer lots of questions about the teams
purpose objectives and external relationships
bull Members test tolerance of system
LeaderDirects
STORMING
STAGE 2
bull Decisions dont come easily within groupbull Team members vie for position
bull Clarity of purpose increases but plenty of uncertainties persist
bull Compromises may be required to enable progress
LEADERS COACH
NORMINGSTAGE 3
bull Agreement and consensus forms among teambull Roles and responsibilities are clear and accepted
bull Big decisions are made by group agreementbull Commitment and unity is strong
bull The team discusses and develops its processes and working style
bull There is general respect for the leader and some of leadership isshared
LEADER FACILITATES AND ENABLES
PERFORMINGSTAGE 4
bull The team clearly knows why it is doing what it is doingbull The team has a shared vision
bull There is a focus on over-achieving goalsbull Disagreements occur but now they are resolved within
the team positivelybull The team is able to work towards achieving the goal
bull Team members look after each otherbull The team does not need to be instructed or assisted
LEADER DELEGATES AND OVERSEES
ADJOURNINGSTAGE 5
bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new
things feeling good about whats been achieved
bull From an organizational perspective recognition of and sensitivity to peoplesvulnerabilities during this fifth stage is helpful
bull Feelings of insecurity would be natural
LEADER REASSURE COMMUNICATE
EFFECTIVE TEAMS
There are several key characteristics that areprevalent in EFFECTIVE teams
bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS
bull COMMITMENT TO THE GOALS
bull CLEARLY DEFINED ROLES RESPONSIBILITIES
bull REGARD FOR TEAM MEMBERSS
bull SUCCESSFULLY DEALS WITH CONFLICT
CLEAR GOALS
characteristics found in effective teams
bull CLEAR AND ACHIEVABLE GOALS
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
bullTEAM DEVELOPMENT LIFE CYCLE - 5 Stages
STAGE 1 FORMINGSTAGE 2 STORMINGSTAGE 3 NORMING
STAGE 4 PERFORMING STAGE 5 ADJOURNING
bullFORMINGTeam Development has been categorized into 5 Stages
STAGE 1
bull High dependence on leader for guidance and directionbull Little agreement on team
bull Individual roles and responsibilities are unclearbull Leader must be prepared to answer lots of questions about the teams
purpose objectives and external relationships
bull Members test tolerance of system
LeaderDirects
STORMING
STAGE 2
bull Decisions dont come easily within groupbull Team members vie for position
bull Clarity of purpose increases but plenty of uncertainties persist
bull Compromises may be required to enable progress
LEADERS COACH
NORMINGSTAGE 3
bull Agreement and consensus forms among teambull Roles and responsibilities are clear and accepted
bull Big decisions are made by group agreementbull Commitment and unity is strong
bull The team discusses and develops its processes and working style
bull There is general respect for the leader and some of leadership isshared
LEADER FACILITATES AND ENABLES
PERFORMINGSTAGE 4
bull The team clearly knows why it is doing what it is doingbull The team has a shared vision
bull There is a focus on over-achieving goalsbull Disagreements occur but now they are resolved within
the team positivelybull The team is able to work towards achieving the goal
bull Team members look after each otherbull The team does not need to be instructed or assisted
LEADER DELEGATES AND OVERSEES
ADJOURNINGSTAGE 5
bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new
things feeling good about whats been achieved
bull From an organizational perspective recognition of and sensitivity to peoplesvulnerabilities during this fifth stage is helpful
bull Feelings of insecurity would be natural
LEADER REASSURE COMMUNICATE
EFFECTIVE TEAMS
There are several key characteristics that areprevalent in EFFECTIVE teams
bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS
bull COMMITMENT TO THE GOALS
bull CLEARLY DEFINED ROLES RESPONSIBILITIES
bull REGARD FOR TEAM MEMBERSS
bull SUCCESSFULLY DEALS WITH CONFLICT
CLEAR GOALS
characteristics found in effective teams
bull CLEAR AND ACHIEVABLE GOALS
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
bullFORMINGTeam Development has been categorized into 5 Stages
STAGE 1
bull High dependence on leader for guidance and directionbull Little agreement on team
bull Individual roles and responsibilities are unclearbull Leader must be prepared to answer lots of questions about the teams
purpose objectives and external relationships
bull Members test tolerance of system
LeaderDirects
STORMING
STAGE 2
bull Decisions dont come easily within groupbull Team members vie for position
bull Clarity of purpose increases but plenty of uncertainties persist
bull Compromises may be required to enable progress
LEADERS COACH
NORMINGSTAGE 3
bull Agreement and consensus forms among teambull Roles and responsibilities are clear and accepted
bull Big decisions are made by group agreementbull Commitment and unity is strong
bull The team discusses and develops its processes and working style
bull There is general respect for the leader and some of leadership isshared
LEADER FACILITATES AND ENABLES
PERFORMINGSTAGE 4
bull The team clearly knows why it is doing what it is doingbull The team has a shared vision
bull There is a focus on over-achieving goalsbull Disagreements occur but now they are resolved within
the team positivelybull The team is able to work towards achieving the goal
bull Team members look after each otherbull The team does not need to be instructed or assisted
LEADER DELEGATES AND OVERSEES
ADJOURNINGSTAGE 5
bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new
things feeling good about whats been achieved
bull From an organizational perspective recognition of and sensitivity to peoplesvulnerabilities during this fifth stage is helpful
bull Feelings of insecurity would be natural
LEADER REASSURE COMMUNICATE
EFFECTIVE TEAMS
There are several key characteristics that areprevalent in EFFECTIVE teams
bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS
bull COMMITMENT TO THE GOALS
bull CLEARLY DEFINED ROLES RESPONSIBILITIES
bull REGARD FOR TEAM MEMBERSS
bull SUCCESSFULLY DEALS WITH CONFLICT
CLEAR GOALS
characteristics found in effective teams
bull CLEAR AND ACHIEVABLE GOALS
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
STORMING
STAGE 2
bull Decisions dont come easily within groupbull Team members vie for position
bull Clarity of purpose increases but plenty of uncertainties persist
bull Compromises may be required to enable progress
LEADERS COACH
NORMINGSTAGE 3
bull Agreement and consensus forms among teambull Roles and responsibilities are clear and accepted
bull Big decisions are made by group agreementbull Commitment and unity is strong
bull The team discusses and develops its processes and working style
bull There is general respect for the leader and some of leadership isshared
LEADER FACILITATES AND ENABLES
PERFORMINGSTAGE 4
bull The team clearly knows why it is doing what it is doingbull The team has a shared vision
bull There is a focus on over-achieving goalsbull Disagreements occur but now they are resolved within
the team positivelybull The team is able to work towards achieving the goal
bull Team members look after each otherbull The team does not need to be instructed or assisted
LEADER DELEGATES AND OVERSEES
ADJOURNINGSTAGE 5
bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new
things feeling good about whats been achieved
bull From an organizational perspective recognition of and sensitivity to peoplesvulnerabilities during this fifth stage is helpful
bull Feelings of insecurity would be natural
LEADER REASSURE COMMUNICATE
EFFECTIVE TEAMS
There are several key characteristics that areprevalent in EFFECTIVE teams
bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS
bull COMMITMENT TO THE GOALS
bull CLEARLY DEFINED ROLES RESPONSIBILITIES
bull REGARD FOR TEAM MEMBERSS
bull SUCCESSFULLY DEALS WITH CONFLICT
CLEAR GOALS
characteristics found in effective teams
bull CLEAR AND ACHIEVABLE GOALS
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
NORMINGSTAGE 3
bull Agreement and consensus forms among teambull Roles and responsibilities are clear and accepted
bull Big decisions are made by group agreementbull Commitment and unity is strong
bull The team discusses and develops its processes and working style
bull There is general respect for the leader and some of leadership isshared
LEADER FACILITATES AND ENABLES
PERFORMINGSTAGE 4
bull The team clearly knows why it is doing what it is doingbull The team has a shared vision
bull There is a focus on over-achieving goalsbull Disagreements occur but now they are resolved within
the team positivelybull The team is able to work towards achieving the goal
bull Team members look after each otherbull The team does not need to be instructed or assisted
LEADER DELEGATES AND OVERSEES
ADJOURNINGSTAGE 5
bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new
things feeling good about whats been achieved
bull From an organizational perspective recognition of and sensitivity to peoplesvulnerabilities during this fifth stage is helpful
bull Feelings of insecurity would be natural
LEADER REASSURE COMMUNICATE
EFFECTIVE TEAMS
There are several key characteristics that areprevalent in EFFECTIVE teams
bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS
bull COMMITMENT TO THE GOALS
bull CLEARLY DEFINED ROLES RESPONSIBILITIES
bull REGARD FOR TEAM MEMBERSS
bull SUCCESSFULLY DEALS WITH CONFLICT
CLEAR GOALS
characteristics found in effective teams
bull CLEAR AND ACHIEVABLE GOALS
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
PERFORMINGSTAGE 4
bull The team clearly knows why it is doing what it is doingbull The team has a shared vision
bull There is a focus on over-achieving goalsbull Disagreements occur but now they are resolved within
the team positivelybull The team is able to work towards achieving the goal
bull Team members look after each otherbull The team does not need to be instructed or assisted
LEADER DELEGATES AND OVERSEES
ADJOURNINGSTAGE 5
bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new
things feeling good about whats been achieved
bull From an organizational perspective recognition of and sensitivity to peoplesvulnerabilities during this fifth stage is helpful
bull Feelings of insecurity would be natural
LEADER REASSURE COMMUNICATE
EFFECTIVE TEAMS
There are several key characteristics that areprevalent in EFFECTIVE teams
bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS
bull COMMITMENT TO THE GOALS
bull CLEARLY DEFINED ROLES RESPONSIBILITIES
bull REGARD FOR TEAM MEMBERSS
bull SUCCESSFULLY DEALS WITH CONFLICT
CLEAR GOALS
characteristics found in effective teams
bull CLEAR AND ACHIEVABLE GOALS
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
ADJOURNINGSTAGE 5
bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new
things feeling good about whats been achieved
bull From an organizational perspective recognition of and sensitivity to peoplesvulnerabilities during this fifth stage is helpful
bull Feelings of insecurity would be natural
LEADER REASSURE COMMUNICATE
EFFECTIVE TEAMS
There are several key characteristics that areprevalent in EFFECTIVE teams
bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS
bull COMMITMENT TO THE GOALS
bull CLEARLY DEFINED ROLES RESPONSIBILITIES
bull REGARD FOR TEAM MEMBERSS
bull SUCCESSFULLY DEALS WITH CONFLICT
CLEAR GOALS
characteristics found in effective teams
bull CLEAR AND ACHIEVABLE GOALS
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
EFFECTIVE TEAMS
There are several key characteristics that areprevalent in EFFECTIVE teams
bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS
bull COMMITMENT TO THE GOALS
bull CLEARLY DEFINED ROLES RESPONSIBILITIES
bull REGARD FOR TEAM MEMBERSS
bull SUCCESSFULLY DEALS WITH CONFLICT
CLEAR GOALS
characteristics found in effective teams
bull CLEAR AND ACHIEVABLE GOALS
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
CLEAR GOALS
characteristics found in effective teams
bull CLEAR AND ACHIEVABLE GOALS
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
COMMITMENT TO GOALS
characteristics found in effective teams
bull COMMITMENT TO GOALS
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
RESPECT FOR OTHERS
characteristics found in effective teams
bull REGARD RESPECT FOR TEAM MEMBERS
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
AnalyticalThinking Facts Figures Data
Not Opinions
lsquoParalysis of Analysisrsquo
DriverAction oriented Likes to delegate
very focused needs low supervision
lsquoTends to leave body bags behindrsquo
AmiableFriendly Fuzzy Relationship
Oriented Good at Coordinating
lsquoAppears Wishy Washyrsquo
ExpressiveHighly enthusiastic Loves Fun
Party People No Details please
lsquoHard to complete task in presentrsquo
RESPECT FOR OTHERSPersonality Types
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
DEFINE ROLES
characteristics found in effective teams
bull CLEARLY DEFINED ROLESRESPONSIBILITIES
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
CONFLICT RESOLUTION
characteristics found in effective teams
bull SUCCESSFULLY DEALS WITH CONFLICT
CONFLICT IS INEVITABLE
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVESPeople who try hard to bully and overwhelm by bombarding others with cutting
remarks
Stand up for yourself
Give them time to run down
Look directly at them and wait
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
DIFFICULT BEHAVIOR COMPLAINERS
People who gripe without ceasing but never try to do anything about what they complain about
Listen attentively to them but donrsquot let them dwell on complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask ldquoWhat are you willing to do to remedy the situationrdquo
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
DIFFICULT BEHAVIOR
SILENT UNRESPONSIVESPeople who answer when they answer at all with grunts or a yesno response
Donrsquot interrupt silence give them some time to open up
Ask open-ended questions
Listen attentively if they open up but do not gush
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
DIFFICULT BEHAVIOR
SUPER AGREEABLESVery personable funny people who never act the way they say they will or how you thought they
would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTSCondescending pompous people who claim to know all about everyone and everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
ANALOGY
As each goose flaps its wings it creates an uplift for the birds that follow
By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-
YES
CANrsquoT WE ALL JUST GET ALONG
The Answer is YES
- CANrsquoT WE ALL JUST GET ALONG TEAM BUILDING 1048782 Presented by
- PowerPoint Presentation
- Slide 3
- Slide 4
- TEAM DEVELOPMENT LIFE CYCLE - 5 Stages STAGE 1 FORMING STAGE 2 STORMING STAGE 3 NORMING STAGE 4 PERFORMING STAGE 5 ADJOURNING
- FORMING Team Development has been categorized into 5 Stages STAGE 1 bull High dependence on leader for guidance and direction bull Little agreement on team bull Individual roles and responsibilities are unclear bull Leader must be prepared to answer lots of questions about the teams purpose objectives and external relationships bull Members test tolerance of system Leader Directs
- STORMING STAGE 2 bull Decisions dont come easily within group bull Team members vie for position bull Clarity of purpose increases but plenty of uncertainties persist bull Compromises may be required to enable progress LEADERS COACH
- NORMING STAGE 3 bull Agreement and consensus forms among team bull Roles and responsibilities are clear and accepted bull Big decisions are made by group agreement bull Commitment and unity is strong bull The team discusses and develops its processes and working style bull There is general respect for the leader and some of leadership is shared LEADER FACILITATES AND ENABLES
- PERFORMING STAGE 4 bull The team clearly knows why it is doing what it is doing bull The team has a shared vision bull There is a focus on over-achieving goals bull Disagreements occur but now they are resolved within the team positively bull The team is able to work towards achieving the goal bull Team members look after each other bull The team does not need to be instructed or assisted LEADER DELEGATES AND OVERSEES
- ADJOURNING STAGE 5 bull Adjourning is the break-up of the group hopefully when their task is completed successfully their purpose fulfilled everyone can move on to new things feeling good about whats been achieved bull From an organizational perspective recognition of and sensitivity to peoples vulnerabilities during this fifth stage is helpful bull Feelings of insecurity would be natural LEADER REASSURE COMMUNICATE
- EFFECTIVE TEAMS There are several key characteristics that are prevalent in EFFECTIVE teams bull CLEAR AND ACHIEVABLE GOALSEFFECTIVETEAMS bull COMMITMENT TO THE GOALS bull CLEARLY DEFINED ROLES RESPONSIBILITIES bull REGARD FOR TEAM MEMBERSS bull SUCCESSFULLY DEALS WITH CONFLICT
- CLEAR GOALS characteristics found in effective teams bull CLEAR AND ACHIEVABLE GOALS
- COMMITMENT TO GOALS characteristics found in effective teams bull COMMITMENT TO GOALS
- RESPECT FOR OTHERS characteristics found in effective teams bull REGARD RESPECT FOR TEAM MEMBERS
- DEFINE ROLES characteristics found in effective teams bull CLEARLY DEFINED ROLESRESPONSIBILITIES
- CONFLICT RESOLUTION characteristics found in effective teams bull SUCCESSFULLY DEALS WITH CONFLICT CONFLICT IS INEVITABLE
- DIFFICULT BEHAVIOR HOSTILE AGGRESSIVES People who try hard to bully and overwhelm by bombarding others with cutting remarks Stand up for yourself Give them time to run down Look directly at them and wait
- DIFFICULT BEHAVIOR COMPLAINERS People who gripe without ceasing but never try to do anything about what they complain about Listen attentively to them but donrsquot let them dwell on complaints Acknowledge by paraphrasing their concerns Keep things optimistic Ask ldquoWhat are you willing to do to remedy the situationrdquo
- DIFFICULT BEHAVIOR SILENT UNRESPONSIVES People who answer when they answer at all with grunts or a yesno response Donrsquot interrupt silence give them some time to open up Ask open-ended questions Listen attentively if they open up but do not gush
- DIFFICULT BEHAVIOR SUPER AGREEABLES Very personable funny people who never act the way they say they will or how you thought they would Let them know you value them as a person Ask them to be honest with you Carefully point out the inconsistencies in their behavior
- DIFFICULT BEHAVIOR KNOW-IT-ALL EXPERTS Condescending pompous people who claim to know all about everyone and everything Never Ignore them Know what you are talking about when you converse with them Question firmly about inaccurate facts or inconsistencies but do not confront them in a group situation
- ANALOGY As each goose flaps its wings it creates an uplift for the birds that follow By flying in a V formation the whole flock adds 71 greater flying range than if each bird flew alone
- YES CANrsquoT WE ALL JUST GET ALONG The Answer is YES
-