team software partners with infragistics to bring sophisticated...we were somewhat new to wpf...
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TEAM Software Partners with Infragistics to Bring Sophisticated,Yet Simple Time Keeping Solution to Windows Tablet Time keeping systems for payroll purposes have come a long way from the punch clocks of last century.
Driven by market trends such as outsourcing, telecommuting, and a shift towards a services-oriented
culture, Team Software, an ISV specializing in the building service and security contractor industries, knew
that innovation in these time-tracking systems could help streamline operations and administrative
processes and position them to stay competitive in the market.
Back in the 90s, TEAM Software had
a simple, modem-based time-clock
solution that didn’t offer biometric
authentication (identification via the
unique attributes of fingerprints or
face images). As the need for a
more sophisticated solution began
to rise, the hardware that the time-
clock was based on was phased out.
TEAM Software made a decision to
refer future time-clock customers to
third-party vendors. However, as
customer needs became more complex, the company decided that its “buy vs. build” decision would sway
back to build.
Enter TeamTime Portal, a Windows-based solution that not only serves as a time and attendance device,
but also acts as a communication touchpoint for remote employees, providing valuable, real-time
information, like schedules and messaging with response tracking.
“We knew the functionality needed for the product but wanted to put a great-looking skin on the app, so
it would be able to stand up to other solutions on the market,” shared Michael Straub, Vice President of
Software Development at TEAM Software. “It also needed to be intuitive for a user-base that is not
necessarily very tech-savvy and may not speak English as a first language.”
Straub and his team turned to Infragistics Services for their expertise in User Interface (UI) design and
front-end development know-how. As a UX design company, and leader in UI development tools,
Infragistics was perfectly suited to understand the vision for the TeamTime Portal project and make that
vision a reality.
“We needed it to look great and flow well. We were somewhat new to WPF programming, and Infragistics
had the traction in that area as well as the user experience expertise we needed,” Straub said.
Before starting, Infragistics’ Services team looked to understand and assess the needs of TEAM Software
and its customers - such as when, how, and where the solution would be used. Discovering important
human characteristics – such as the multi-ethnic and multi-generational make-up of the potential users of
TeamTime Portal, their access to support, the nature of their work, and kinds of information that would be
recorded and delivered through the device – meant that the solution would have to offer a clean visual
design and an intuitive and easy to use UI.
“
Infragistics Corporate Headquarters
2 Commerce Drive
Cranbury, NJ 08512
Tel: 609 448 2000
Fax: 609 448 2017
Infragistics Europe LLC
Brook House, 54A Cowley Mill Road
Uxbridge, Middlesex, UB8 2QE
Tel: +44 (0) 203 405 3260
Fax: +44 (0) 203 405 3269
Infragistics Japan
Pacific Square Harajuku 3F
3-25-12 Jingumae
Shibuya, Tokyo 150-0001
Tel: +81-3-5474-8034
Fax: +81-3-6805-4450
Infragistics Bulgaria
110 B, Simeonovsko Shosse Bul
Office Floor II
1700 Sofia, Bulgaria
Tel: (+359 2) 489 4220
Fax: (+359 2) 489 4228
Infragistics India Pvt. Ltd.
#605-606, 6th Floor
#29, Prestige Meridian-1
M.G. Road, Bengaluru - 560001
Tel: +91 80 41518042
Fax: +91 80 41518049
Infragistics APAC
Level 2 Riverside Quay
1 Southbank Boulevard
Southbank VIC 3006 Australia
Tel: +62 (3) 9982 4545
TEAM Software, Inc.
407 S 27th Avenue
Omaha, NE 68131
Tel: 800 500 4499
Fax: 402 661 3199
www.teamsoftware.com
”
Infragistics reallyencouraged us tothink well beyond thetraditional aspects ofdevelopment andemphasized theoverall userexperience.Michael Straub, Vice President ofSoftware Development
About Infragistics:
As the design and user experience
software company and a world leader
in user interface (UI) development
tools, Infragistics empowers
developers to build and style
immersive user experiences and rich
data visualization in line of business
applications across all platforms -
HTML5/jQuery, iOS, Android, WinRT,
ASP.NET, Silverlight, WPF, Windows
Forms, Windows Phone, LightSwitch
and SharePoint. Infragistics business
productivity solutions ReportPlus, the
first self-service mobile business
intelligence app and SharePlus, the
universal mobile interface to
SharePoint, are used by more than
900,000 professionals in enterprise
and small to medium size businesses.
Infragistics also has a range of value-
added products and services
including UI testing tools, support and
user experience and software
development Professional Services.
About TEAM Software
TEAM Software, Inc. is a leading
provider of software solutions and
associated services for the building
service and security industries.
Based in Omaha, NE, TEAM offers a
host of fully integrated solutions
from operations, financial and
workforce management to
employee and customer self-
service to time and attendance
products designed to help
customers profit from efficiency.
TEAM is proud to be an employee-
owned company since 2007.
Because each employee has a
stake in the company, TEAM's staff
is extremely motivated to make
customer service its top priority,
always. For more information, visit
www.teamsoftware.com.
“Our proven, user-centered process is implemented for every project, starting with discovery and
including UX design and testing,” said Ed Saunders, Vice President of Global Services at Infragistics. “By
learning and understanding TEAM Software’s goals, users, and use environments we were able to design
and deliver this elegantly simple, but highly effective and intuitive UI featuring a touch-friendly interface
and universal icons that would feel familiar and intuitive to their users.”
Infragistics Services went to work reviewing TEAM Software’s ideas, creating an interaction concept with
matching wireframes and designing all imagery and icons used in the final application of TeamTime
Portal. And with its deep expertise in modern platform application development, Infragistics delivered the
WPF code that would ensure TeamTime Portal’s compatibility with a range of hardware options and
biometric authentication devices.
Following a successful beta test with several clients, TeamTime Portal has already been adopted for use in
devices in a number of locations, including New York City’s landmark Empire State Building, Target Field
in Minnesota, select Kohl’s department stores, and Temple University in Philadelphia.
Approximately 75% percent of TEAM’s clients who tested TeamTime Portal bought it after beta testing in
order to roll it out as a permanent business solution. The solution is also gaining momentum with several new
clients, who purchased it due to its enhanced identification security, its ability to operate where other time-
clocks cannot, and because of functionality that enables it to do more than a typical timekeeping device.
“Working with Infragistics was an enlightening experience,” said Straub. “They really encouraged us to
think well beyond the traditional aspects of development and emphasized the overall user experience.
Not only was that a big help on one project, but we are able to leverage those concepts as we design our
future projects.”