teamspirit 8

8
Team Spirit is now printed on 100% recycled paper Issue 8 • Winter 2010 What’s Inside? • New Damart Internet pg3 • Healthy Heart Update pg4-5 • Strictly Go Pink pg6 • Damarts Latest Collection pg7 • Top 5 Best Sellers pg7 • Christmas Parties pg8 George Vasili, Information Systems & Logistics Director Welcome back after Christmas and Happy New Year. We hope this year is as successful as 2009. One of the success stories of last year was the implementation of IPC (International Product Codes). What particularly impressed the board and myself was the approach taken to this project: a great mix of team spirit and use of ICM tools (Integrated Change Management), which are currently being used by many areas of the business. Bringing in IPC was a major change for the business and this is key to the larger SAPHIR project which will ultimately allow international alignment of Damartex Stock, allowing us to have stronger buying power. The hard work to complete the SAPHIR project has already started! The business has seen many other successes and another good example is the way our business dealt with the postal strikes, in fact Patrick Seghin (Group CEO) said 'I'm very pleased that the strike is over, even more by the way Damart UK has handled it. Excellent planning, creativity in dealing with difficultly, focus on execution. Congratulations to everyone involved’. HERE ARE SOME MORE SUCCESS STORIES... Mail and Print broke a shift production record for a paper mailing by producing 62,560 dry mailer packs, in one seven hour shift. Steeton recorded their lowest cost per parcel in AW09 at 39p The Contact Centre saw a record for the highest value of special offers sold to customers over the telephone at £1.05 million. This is double what we sold in AW08. Finally, we answered the highest number of calls in AW09 ever at 1,529,000 calls. The closest season we had to this was in AW03 where we answered 1,473,000 calls. We should all be very proud of these performances. Business Update W e’ve been busy at Damart over the last few months with our new collections, our Innovation range, the Look Book and various events including fashion shows and our mail and print room move. Our Autumn and Winter collection really took off with our bright red winter coat and the sparkly diamante cuff being perfect for the Christmas party season. As well as our seasonal ranges the new Innovation products are, once again, proving to be very popular. As a follow up to our successful Look Book we send out postcards to journalists with the message “Think you know Damart…Think again.” This catchy tag line is being recognised by fashion contacts everywhere and we’re getting more press coverage than ever before thanks to our new wonderful fashion lines. It’s been a fantastic season for all of us with coverage spread over national and regional press and online. Let’s keep it up! Our People Damart employees are no strangers to the media either, regularly appearing for various achievements and good news stories. Over recent months you might have seen: Damart chief executive Patrick Seghin and long-serving employees Ellis Holden and Julie Longworth in the Bradford Telegraph & Argus for the opening of the print and mail centre at Steeton, September 2009 Human Resources manager Helen Taylor with the Bradford Bulls for the Heart Research UK health checks in the Bradford Telegraph & Argus, September 2009. Bingley’s finance department in the Bradford Telegraph & Argus for Wear It Pink day, October 2009. Marketing Director John Bottomley and Human Resources manager Helen Taylor with Bradford Bull’s players in the Keighley News for the exercise sessions held at Steeton, November 2009. Managing director Andy Hill on BBC Radio Leeds speaking about the increased demand for pyjamas, December 2009 and in the Yorkshire Post talking about Damart’s successful year. Finance director Stuart Creeley on BBC Look North and in the Bradford Telegraph & Argus being interviewed about the rise in sales during the cold snap, January 2010. Keep your eyes peeled for more familiar faces in the media in 2010. READ ALL ABOUT IT Yet another great season is behind us and we’ve been making headlines across the media.

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Page 1: TeamSpirit 8

Team Spirit is now printed on 100% recycled paper Issue 8 • Winter 2010

What’s Inside?

• New Damart Internet pg3 • Healthy Heart Update pg4-5 • Strictly Go Pink pg6

• Damarts Latest Collection pg7 • Top 5 Best Sellers pg7 • Christmas Parties pg8

George Vasili, Information Systems& Logistics DirectorWelcome back after Christmas and HappyNew Year. We hope this year is assuccessful as 2009.

One of the success stories of last year was theimplementation of IPC (International ProductCodes). What particularly impressed the board andmyself was the approach taken to this project: agreat mix of team spirit and use of ICM tools(Integrated Change Management), which arecurrently being used by many areas of the business.

Bringing in IPC was a major change for the businessand this is key to the larger SAPHIR project whichwill ultimately allow international alignment ofDamartex Stock, allowing us to have strongerbuying power. The hard work to complete theSAPHIR project has already started!

The business has seen many other successes andanother good example is the way our businessdealt with the postal strikes, in fact Patrick Seghin(Group CEO) said 'I'm very pleased that the strikeis over, even more by the way Damart UK hashandled it. Excellent planning, creativity in dealingwith difficultly, focus on execution. Congratulationsto everyone involved’.

HERE ARE SOMEMORE SUCCESS STORIES...Mail and Print broke a shift production record fora paper mailing by producing 62,560 dry mailerpacks, in one seven hour shift.

Steeton recorded their lowest cost per parcel inAW09 at 39p

The Contact Centre saw a record for the highestvalue of special offers sold to customers over thetelephone at £1.05 million. This is double whatwe sold in AW08.

Finally, we answered the highest number of callsin AW09 ever at 1,529,000 calls. The closestseason we had to this was in AW03 where weanswered 1,473,000 calls.

We should all be very proud of theseperformances.

Business Update

We’ve been busy at Damart over thelast few months with our newcollections, our Innovation range,

the Look Book and various events includingfashion shows and our mail and print roommove.

Our Autumn andWinter collection really tookoff with our bright red winter coat and thesparkly diamante cuff being perfect for theChristmas party season. As well as ourseasonal ranges the new Innovation productsare, once again, proving to be very popular.

As a follow up to our successful Look Book wesend out postcards to journalists with themessage “Think you know Damart…Thinkagain.” This catchy tag line is beingrecognised by fashion contacts everywhereand we’re getting more press coverage thanever before thanks to our new wonderfulfashion lines.

It’s been a fantastic season for all of us withcoverage spread over national and regionalpress and online. Let’s keep it up!

Our PeopleDamart employees are no strangers to themedia either, regularly appearing for variousachievements and good news stories. Overrecent months you might have seen:

• Damart chief executive Patrick Seghin andlong-serving employees Ellis Holden andJulie Longworth in the Bradford Telegraph &Argus for the opening of the print and mailcentre at Steeton, September 2009

• Human Resources manager Helen Taylorwith the Bradford Bulls for the HeartResearch UK health checks in the BradfordTelegraph & Argus, September 2009.

• Bingley’s finance department in the BradfordTelegraph & Argus for Wear It Pink day,October 2009.

• Marketing Director John Bottomley andHuman Resources manager Helen Taylorwith Bradford Bull’s players in the KeighleyNews for the exercise sessions held atSteeton, November 2009.

• Managing director Andy Hill on BBC RadioLeeds speaking about the increased demandfor pyjamas, December 2009 and in theYorkshire Post talking about Damart’ssuccessful year.

• Finance director Stuart Creeley on BBC LookNorth and in the Bradford Telegraph &Argus being interviewed about the rise insales during the cold snap, January 2010.

Keep your eyes peeled for more familiar facesin the media in 2010.

READ ALL ABOUT ITYet another great season is behind us and we’ve been makingheadlines across the media.

Page 2: TeamSpirit 8

Damart Team SpiritWinter 2010

Editors:Rachel BarkerCicada CommunicationsHelen Laura TaylorGeraldine VernonMark Scurr

Contributors:

MCG PRGeorge VasiliSteve TaylorJohn BottomleyLynn CordallNikki SuttonPhil MyerscoughAngi GrahamSteven ClarkZarina Toothill

If you have a story for TeamSpirit, email your ideas [email protected]/ [email protected], orcontact the HR departmenton extension 6605.

TheEditorialTeam

The

Edit

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lTea

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2 DAMART TEAMSPIRIT

Completing within budget…

Project cost was kept under budget mainly dueto the timing of implementation; all of whichwas carried out during Christmas week.Company days were combined with someemployees taking the remainder of the weekoff as holiday. Traditional low demand at thistime of year also ensured that the impact to thecustomer was low risk.

Benefits…

Major benefits gained from the success of IPCimplementation ensures that the UK can nowsupport the group’s international strategy,sharing a common language with confidencein our people, systems and process.

It has also provided a secure foundation forfuture changes to the Reflex system; the nextchange planned being the software upgrade inApril.

What was good about it…?

There was a great sense of camaraderie andhigh morale which inspired the whole crossfunctional team and promoted a positivefeeling that everyone contributed equally nomatter what their usual ‘day job’. Expertise wasdemonstrated and gaps in ability recognised,with many people learning new skills andbroadening their knowledge of the businessalong the way. This was a great networkingand personal development opportunity, all ofwhich combined to make IPC implementationa total success!

Team Damart – confidence

The International Product codes project teamwas made up of members from across thebusiness, each bringing a wealth oftechnological and process knowledge whichhelped with the planning, testing andimplementation of the project. The real successof the project and the driving force behind the

early and smooth delivery was the strength ofthe team work, positive ‘can do’ attitude,openness to feedback and the frequentcommunication to all involved in the project. Toeveryone involved – a huge THANK YOU!

Thank You

The IPC Project New Vision Team would like tothank everyone involved in the project.

Special thanks goes to the IPC IS Team,Finance and Logistics IPC team.

As part of our New Vision strategy we have been working hard to improve ourinternational processes.

WORKING HARD CROSS FUNCTIONALLYTO SUPPORT OUR INTERNATIONAL PROCESSES

One of the ways we hope to achieve this isby introducing International ProductCodes as part of the larger SAPHIR

project. The project purpose was to unifyDamartex stock across the Group to ultimatelyenable buying at a Group level along with thefacility to share common stock between countries.

The new way of working was introduced in the'quiet' week before Christmas as theimplementation of this project required someoperational downtime. The Christmas period gavethe biggest natural window. However we did notwant to cancel Christmas for the project team!

The IPC Project team finished the project anddelivered the system back to the business fornormal operation two days ahead of plan. Thisenabled everyone to put their sprouts on early andenjoy the Christmas holiday!

Outstanding team work…

The project provided the opportunity forindividuals to step out of their ‘comfort zone’ toexperience a cross functional project and enhanceexisting or create new working relationships basedon honesty and understanding. The team’s passion

for success in supporting the overall group visionensured the sense of urgency was shared by allwith achievements celebrated and any issuesimmediately addressed then solved in an open andpragmatic manner.

How?

Three planned tests gave confidence inprocedures and timings and achieved an earlysign off

Testing became streamlined and prepared theteam by identifying potential problems

Willingness of teams to go that ‘extra mile’,often working late into the night to finish theproject tasks

Very good cross functional team work

The team worked the weekend to give moretime for ramp-up

Desire to finish before Christmas to ensure thefestivities could be enjoyed

IPC Project: the foundation forUR implementation and first phase

of SAPHIR

Page 3: TeamSpirit 8

3 DAMART TEAMSPIRIT

NEW DAMART INTERNET

Bringing together teams from Marketing, I.S,Buying, Data Entry, and Customer Services,the site has been redeveloped, and redesignedto improve our customers experience whenshopping online.

The new site has been built on a fresh platform(OS Commerce) and the developers have hadto learn a whole new coding language.

Apart from the improved customerexperience, the benefits and features of thenew site give the business a way to bettermanage the content, reducing administrationtime. The e-commerce team can also changethe website easily, meaning the site can reactinstantly to the market and our customers’needs.

Phil Myerscough from the e-commerce teamsaid: “For the customer, it will help us deliver

more and include features like awish list, and better accountmanagement tools. It's been thebiggest overhaul of the websitesince we first launched an e-commerce site in 05/06. The factthat we've been able to improveon what existed, both in terms offunctionality and look and feel isa tribute to the I.S developers and our webdesigner Mark Feather and Lorna Simpson ournewly recruited Online Marketing Executive.”

With the newly designed website ourexcellent performance in AW09 can onlyimprove. The new site may take some time forcustomers to get used to, but should deliverconsistent double digit conversion rates (theaverage for a clothing site in the UK is about4-5%) and lead to increased AOV (AverageOrder Value) and customer satisfaction.

The new website can be viewed atwww.Damart.co.uk

Congratulations!

Well done to everyone involved in theproject, including Phil Myerscrough, MarkFeather, Lorna Simpson, Sean Morrow, KeithWhyte, Richard McVay, Dave Rendall, DaveLewis, Angela Burrow, Jan Smith, DianeSmith and Simon Smith.

Well – What a six monthsit has been!

Ijoined the business in October 2009 at atime when the Buying, Merchandising andPublications teams were all going through

the throes of determining the process for SS11– the targeted date for when we would havean International Product Range purchased byan International Buying Team.

I was immediately impressed with the hardwork and commitment demonstrated by somany people in ensuring that this majorproject was managed and implemented in anefficient and effective way.

Cross functional workshops were in place toensure that every consideration was given tounderstand how the current processes workedin each country. These workshops then helpedus to understand how we needed to changeour current processes, to ensure a successfulSS11 season with our first InternationalProduct Range.Process and Critical Path whichwould ensure a successful SS11 season withour first International Product Range.

In early January both Jacques Destobbeleerand I was able to present the complete newprocess to all employees within the Buying,Merchandising and Publications teams. Thiswas Step One in our challenge for this seasonin terms of communicating the new processand what it means for all of us.

To continue this challenge we had a numberof more detailed workshops where we all hadthe opportunity to review, within eachfunction, how the Business Process nowworked and to start considering the issue ofall understanding:-

• The change in our daily tasks

• The impact on other areas of the business

• The key milestones / deadlines we mustmeet in the planning stage

February 2010 is when we startimplementing the new process - as well astrading SS10 and finalising the AW10 seasonfollowing our old processes.

No mean feat …..and a greatexample of multi tasking!

It is fair to say that for many of us this is thebiggest change we have ever experienced andI would like to take this opportunity to thankevery one of the team for their hard work,commitment and support to the project whilstdelivering exceptional results in our currentseason.

Lynn CordallMerchandiseDirector

Our exciting website has undergone severalchanges over the last few months, creating afantastic new online look for our customers

New Vision – Internationalisationof the product range

Page 4: TeamSpirit 8

4 DAMART TEAMSPIRIT

HEALTHY HEART UPDATE�

The Healthy Heart Campaign is designed to run a series of initiatives over a 12 month period that willachieve the Bronze, Silver and ultimately the Gold Award. Our aim is to achieve the prestigious HealthyHeart Employer Mark – The Gold Award. This will show how Damart is truly committed to the health

of its staff. Launched in September, the campaign implemented the following initiatives: 3 physical, 2 healthyeating and 1 smoking cessation to help improve and encourage overall well-being of our employees in orderto achieve the Healthy Heart award.

Following all your hard work Heart Research UK has awardedDamart the Healthy Heart Bronze Award. Marketing DirectorJohn Bottomley accepted the award on your behalf at theManagement Communications meeting in November.

Lille Run5 September 2009Part of the two day event is one ofEurope’s largest street markets which datesback to medieval times. Every year a halfmarathon and 10K run are held to mark thestart of the weekend.

Bradford 5 mile Fun Run18 October 2009The whole city was up and runningfor the race.

Healthy Eating Meals & RecipesOctober 2009Giving the employees a choice of ahealthier meal.

Healthy Eating SoupOctober 2009Giving the employees a choice of ahealthier meal.

Smoking Cessation3 November 2009

Bradford Bulls Exercise Classes24 November 2009Demonstration from the Bulls on exercisetechniques

A team of Damart runners fromBingley and Steeton entered the race.

Damart entered a team of runners.Through the campaign some of therunners that took part were new tothe sport. Experienced runners helpedwith training and purchasing suitablefootwear.

Steeton employees were providedwith healthy recipes to try at home.The canteen provided a healthy mealoption which helps promote one ofyour 5 A Day.

Bingley employees were treated to theoption of having healthy home madesoup in the canteen. The initiative isstill running successfully and is part ofthe one of your 5 A Day.

Local NHS smoking service providedinformation and advice to employeesat Steeton to help quit or reduce theamount of cigarettes smoked. TheNHS team also provided informationon local support groups in the area.

Bradford Bulls Player PerformanceManager and Bradford Bulls Playersvisited Steeton to hold three exerciseclasses. Steeton employees weregiven tips on exercises to do in theworkplace, tips for improving postureand keeping active.

Physicalinitiative

Physicalinitiative

Healthy EatingInitiative

Healthy EatingInitiative

SmokingCessation

Physicalinitiative

Evidence and testimonials for the initiatives were completed byemployees who had either taken part in or who have beenencouraged by the initiatives run by the company.

The Healthy Heart Campaign is proving to be a big hit with you all. If youhaven’t already seen them, look out for the Healthy Heart Boards at both

the Bingley and Steeton sites, where theteam will keep adding details of the latest initiatives and healthinformation. Also included on the boards are photos of events that havetaken place across the business including football matches and runningevents. The TVs situated across both sites will also be promoting healthyliving and healthy initiatives that are running at either Bingley or Steeton.

BRONZE AWARD INITIATIVES 2009

Page 5: TeamSpirit 8

5 DAMART TEAMSPIRIT

YOUR HEALTHY HEART TEAM�

SILVER AWARD INITIATIVES 2010Our next step is the Healthy Heart Silver Award, one step away from the prestigious Gold Award.

Helen L Taylor & Geraldine Vernon – HR

Helen and Geraldine have been leadingthe campaign with responsibility fordriving and creating new initiatives toachieve the prestigious Gold Award.

Regular updates have been added to thecanteen TVs, the intranet, the HealthyHeart notice boards and in weeklymeetings. They have also beenimplementing initiatives and collatingevidence and testimonials from you.

Amanda Loftus (HR) & Denene Capper (Finance)

Amanda and Denene have been organising Bums & Tumsand Pilates classes in Bingley. The sessions are aimed atimproving posture, strength and well-being.Commencing at the start of 2010, the classes are run bya qualified instructor. We've provided exercise mats andparticipants are asked to pay a small fee at the start ofthe classes. Payroll's Janine Askin has also provided theoption to pay through your wage scheme. Thanks toAmanda for organising the Bradford Run for the Bronzephysical initiative and the Leeds Abbey Dash for the Silveraward initiative.

Janine Askin (Payroll)

After recently volunteering to support thecampaign, Janine got straight down tobusiness and has devised recipes for thehealthy eating initiative.

Jo Phipps (HR) & Paula Drake (HR)

Both Jo and Paula have recently designedposters and literature for the campaign. Jo isalso helping the canteen to provide healthyoptions such as soup and working with Janineon 'Vote & Win' for your favourite recipe.

Sarah Fisher (HR)

Since volunteering, Sarah has started work on a'Stop Smoking' initiative, promoting local supportservices in the area. Sarah has recently quitsmoking herself. Well done Sarah!

Wendy Hatton (HR)

Wendy has provided support in promoting theinitiatives running at Steeton and recently theBradford Bulls exercise classes and healthy eatinginitiatives.

Leeds Abbey Dash10K Run22 November 2009

Bingley v Steeton football match15 December 2009

Management CommsMonthly MeetingPromoting 5 A Day and the benefits.27 November 2009

Healthy recipesJanuary 2010

Smoking CessationJanuary 2010

PilatesClasses commenced 19 January 2010

Continuing the success of the Lille andBradford Run. Encouraging new andexisting runners to train together.

Encouraging physical exercise – get fit,active and stay healthy.Final score Bingley 10 / Steeton 1

5 A Day Theme

New Year New You

New Year New You

New Year New You

Physical initiative

Physical initiativeSweepstake helped to raise£100 for Heart Research UK.

Healthy Eating initiative

Healthy Eating initiative

Smoking Cessation

Relaxation /Low impact exercise initiative

Also supporting the Campaign: John Bottomley (Marketing Director), Denise Armstrong (Heart Research UK Lifestyle Manager), LollyTebbs (Marketing), Jeanette Askin (Contact Centre), Katie Kowalska (Distribution) and recently Mark Scurr (HR) for promoting Damart TV

at both Bingley and Steeton with Healthy Heart Lifestyle Options amongst other initiatives, such as the 'Cycle to Work' scheme

A Big 'Thank You' to all the Team for their hard work and to everyone for supporting the campaign!

Page 6: TeamSpirit 8

6 DAMART TEAMSPIRIT

With the new spring and summer collection for 2010 ready to launchwe have created a vibrant Look Book to catch the eye of our fashionfollowers.

The Look Book was designed by EmmaWilliams who won the internalcompetition to create it. It showcases some of our key spring summerpieces that are sure to be a hit with all the fashionistas and is sent outto a host of magazine and newspaper fashion editors.

Highlighted are nautical jackets, maxi dresses and statementaccessories as well as plenty of other trendy designs and fabulousoutfits for all occasions. These are sure to cause a stir amongst thefashion journalists.

TAKE A LOOK

Gorgeous StrictlyCome Dancing star,Kristina Rihanoff, isthe latest famousface to model ourpink vest in supportof the charity BreastCancer Campaign.

The dancer took time out of her busy schedule to showoff the popular top and knee high socks. Celebrities whohave modelled the vest over the past seven years include

Nell McAndrew and Coronation Street rivals Alison King(Carla Connor) and Samia Smith (Maria Connor). Pictures ofKristina wearing the charity T-shirt were splashed acrossmagazines, newspapers and even made an appearance onher official website!

But it wasn’t just Kristina who did her bit to raise awarenessfor breast cancer as many of you wore fantastic pink outfitsto work in aid of national wear it pink day and together weraised over £900. Well done everyone!

Alison Walker (Corporate Partnerships Executive) BreastCancer Campaign

‘Thanks for your brilliant effort and organisation on wear itpink day 2009. The last two years have been really well doneand it's lovely to see everyone getting so involved andenjoying being pink and silly for a day! We really appreciateyour enthusiasm for our cause so thank you very muchindeed. Maybe we can hit £1000 this October?'

BOSOM BUDDIES

In addition to our work with Breast Cancer Campaign, forthe last few years we have also been proud to assist a localsupport group, Bosom Friends for Bradford Cancer Support.

Over this time we have been pleased to donate outfits to beused in their charity fashion shows and the 2009 event was noexception.

Members of the support group beautifully modelled outfits fromour AW09 collections as they strutted their stuff across the catwalk.

We can’t think of a better way to show off Damart’s clothes!

STRICTLYGO PINK

Finance Team (pictured)

DAMARTEXCYCLE TO WORK SCHEME

Cycling keeps you fit, it’s fast,cheap, reliable – and it’s goodfor the environment too!So why not get involved with our Cycle to Workscheme? We have signed up to the Governmentinitiative which aims to encourage moreemployees to cycle to work, reducing airpollution and improving their health.

As part of the scheme long term bike andequipment loans are available from Damart. Webuy the cycle and accessories of your choice (upto a maximum value of £600) and the cycle isthen rented by way of a salary sacrificeagreement (like the existing travel cardscheme) in which you pay Damart back for thecost of the cycle, tax free, over 12 months. Atthe end of the 12 month period you thenmake a one off payment (equal to 2.5% of thecycle value) and the cycle is yours!

Visit http://www.cyclescheme.co.uk and use theemployee calculator to check out how much youcould save!

For more information and to see if you areeligible, visit the Cycle to Work Schemepage on DamartNet or contact JanineAskin in Payroll on ext: 6365 or [email protected]

Stephan Macinawas the first tosign up to thescheme.

Page 7: TeamSpirit 8

7 DAMART TEAMSPIRIT

Presented by Portia Williamson (Head of Design and Product) and PaulAnderson (Head of Publications), the two shows previewed the SS10collection. Focusing on our Textures, Accents and Pearl Bay Collections, someof the stylish new menswear was also modelled. Thank you to Angi Grahamand the teams for organising such a great show!

In December we showed off our latest collectionsin our very own Damart Fashion Show.

LOVE YOUR HEARTLOVE THIS T-SHIRT

Pictured above is the limitededition T-shirt modelled by thestunning soap star Roxanne Pallett.

Roxanne said: “I am thrilled to bethe face of Damart’s campaign toraise money for Heart Research UKand the fantastic work they do.I’m urging everyone to show theirsupport and buy this gorgeousfashion t-shirt.”

We are proud to raise money forHeart Research UK and hope that

the money raised from the redfitted t-shirts will help the charitycontinue its pioneering researchinto heart disease.

The T-shirt will be available fromour SS10 catalogue priced from£12 (£4 from the sale of the t-shirtwill be donated to Heart ResearchUK). The T-shirt will be on displayat both Bingley and Steeton tocoincide with St Valentine's Dayand 'Love Your Heart' from theHealthy Heart Campaign.

Following thesuccess of last

year’s ‘Love YourHeart’ campaign,where we raisedover £3,000 forHeart ResearchUK. We have

designeda stylish new

t-shirt to continueour supportthis year.

RoxannePallettmodellingthe newT-Shirt

DAMART SHOWS OFFLATEST COLLECTION

Generous V-neck cardigan withsemi-fashioned sleeves, ribbedcuffs, neckband and welt.

The Internal Comms Team have put the Top Five best sellerson display at Bingley (canteen corridor) for employees to havean opportunity to see the items that customers go crazy for!

The results are in and our top five best sellersfor 2009 were:

Congratulations to the buying teamfor picking yet more fabulous itemsour customers love!

1A stunning combination ofcharm, style and comfort,enriched with wool. Thisfeminine, mock-layeredsweater has a cardigan-styletop with a mock buttonplacket, self-coloured buttonsand elegant floral embroidery.The mock under layer is anunusual patterned knit insert.

2

Versatile and easy to care for,with shape retaining ribbed cuffsand welt.

3

Easy fit, soft needlecordtrousers with a print-lined fullyelasticated waistband,drawcord and patch pockets.

4

Triumph's No. 1 bestselling braoffering firm control withoutunderwire. Full three section cup withstretch frame to ensure good fit andgreat shape. Firm underband andbroad straps for extra comfort. Withadjustable shoulder straps.

5

THE ITEMSCUSTOMERS GOCRAZY FOR!

V-NECK CARDIGAN

TURTLE NECK JUMPER

DOREEN BRA

CORD RUGBY TROUSERS

MOCK TWIN SET

Page 8: TeamSpirit 8

Congratulations to JenniferHoward, a sales advisor in ourSouthport shop, who has recentlybecome engaged to fiancé Daniel.Daniel proposed to Jennifer with abeautiful solitaire diamond ring onher 22nd birthday.

We look forward to hearing aboutthe wedding in a future edition ofTeam Spirit.

Noticeboard

Results for STARSSeptemberStars Winners

DecemberStars Winners

EIGHT YEARS IN A ROW FORBRADFORD BULLS

Engagement!

8 DAMART TEAMSPIRIT

The Bradford Bulls playing strip will once again bear the Damart namefollowing our renewed sponsorship of the Super League team for theeighth year running.

During the 2010 season the Damart logowill be emblazoned across the team’sshirt collar, and we’ll also be providingthermals for the team to wear duringtraining sessions.

The new season will bring about excitingopportunities for us to take part in theirtraining sessions and to meet the players.Look out for further details throughoutthe year in Team Spirit!

IndividualsYvonne Pullen (top left)and David Brown (top left)

Customer Facing TeamCream Team (centre right)

Non-Customer Facing TeamMail and Banking(bottom left)

IndividualMarina Greenwood(top right)

Customer Facing TeamCream Team (centre right)

Non-Customer Facing TeamDerek Davisand Caroline Bycroft(bottom right)

Tom Kitching (IS Bingley) ispleased to announce thathis wife gave birth to a babyboy weighing 7lb 11.5oz on31st January, namedHudson Jack.

New Arrival

Well done to Mark Scurr (TrainingTeam) who attended an external FirstAid course, he is now fully qualifiedto deliver First Aid training in ourbusiness. Keep a look out for detailsof future courses coming soon!

Congratulations to Helen Taylor (HRManager) who has been appointed asa senior National Training AwardJudge for the third year.

Lolly Tebbs (Marketing), VictoriaHaywood (Marketing) and ChrisAitken (Logistics) have allsuccessfully completed the first trialof a Leadership and Excellence coursewith an external training company. Allthree achieved excellent results andare busy implementing their learningin many practical ways for thebusiness. Well done!

Congratulations!

I wish it could beChristmas everyday

Christmas cheer was in the air in bothBingley and Steeton when over 300 of youattended the annual Christmas parties.

Utley Rugby Club in Keighley was the venuefor our Steeton party where a variety ofparty games were available to keep you

entertained, including Bingo, PlayYour Cards Right and a generalknowledge quiz. There was evena surprise visit from Frosty theSnowman!

Meanwhile our Bingley sitetook over the Bradford andBingley Rugby Club for thefestive celebrations.

A giant marquee housed abrilliant disco and kept uswarm throughout the night.A ‘Santa’s List’ prize draw

also took place with the luckywinners collecting various items from Santa’s sack.

A Big 'Thank You' to Steven Clark and SandraGarnett for organising the Bingley Christmas partyand Zarina Toothill for organising the SteetonChristmas party. Their tremendous efforts wereappreciated by all. Steven and Sandra are membersof the Social Events Team. Watch out for anupdate on the Team in the next edition of TeamSpirit!

And the winners are...Winners of the ‘Santa’s List’ prize draw at theBingley sites Christmas Party were: MichaelMoorhouse, Barbara Brierley, DarrylWinowiecki, Katie O'Neill, Nitesh Mistry,Liz O'Driscoll, Daniel Dunn.

Congratulations to all the winners!