Technical Support & Management (TSM)

RGB is well known for its turnkey slots operation services since 1999. With more than 26 years of gaming supplier experience, our TSM division is involved in long-term partnership with investors and gaming license holders in operating slot halls and casinos throughout the Asian Region. RGB has various partnership models such as, • leasetoownwithrecurringfees

• profitsharing

• managementservicesforafee

that cater the needs of any business establishment regardless of its size.

1

VietnamLao PDR Cambodia

Macau SAR

Lao PDR

Vietnam

Cambodia

The Philippines

2

RGB has more than 6,000 units of machines in operation across the Philippines, Cambodia, Lao PDR and Vietnam.

the Philippines

VietnamRGB has a full TSM team which comprises of operations staff, technical services and maintenance staff, treasurers, accountants, interior designers and game developers who provides total gaming solution for electronic gaming machine setup and operations in Asia. The core functions of RGB TSM team are:

• slotoperationsmanagement

• projectdevelopmentandplanning

• businessstrategicplanning

• interiordesigning

• marketingmanagementandVIPservices

• auditandfinancialmanagement

• gameanalyticalstudies

• recruitmentandtraining

• localregulatoryandcultural managing advisory

3

RGB adopts the principles of purchasing the best performing electronic gaming machines and “technology for tomorrow (T4T)” for its slot operations in order to optimise the return of investment for RGB and its partners. With the vast experience in the Asian gaming industry, RGB is capable to provide to its customers the best mixture of machines and electronic version of live casino games such as roulette, baccarat, poker, sicbo and etc. RGB also implements the following performance improvement methodology for all of its operations:

• PeriodicElectronicGamingMachinesUpgradeProgramtoreplacethe low performance machines.

• Continuousinvestmentinthelatesttechnologytokeepcompetitive.

• Utilisingprovenfinanceandscientificcalculationtogainthehighest return of investment.

Besides RGB’s in-house product RGBGames, RGB has established strategic alliances with the world’s leading electronic gaming machines manufacturers and suppliers whichbringhighlyinnovativeandprofitableproductstothegamingfloormanagedbyRGBforthebenefitofallparties.

4

RGB’s Proprietary Brand:

5

Key Manufacturer Partners:

6

TSMHeaded By:

Mr. Chuah Kim Chiew

KimChiewisagraduatefromUniversityofWaseda,Japanwith a Bachelor Degree in Business Administration and has more than 25 years of experience in gaming industry. Currently, Kim Chiew oversees the SSM and TSM activities in Cambodia, Lao PDR and Philippines.

Country Director – SSM & TSM

TSM Lao PDR

Mr. Karl Ong Chee Seang

Karl is an engineer by profession. He holds a BachelorDegree in Electrical Engineering

specialises inControl& Instrumentation.Karlhasmore than8yearsof slotsexperience.

Before assuming his current position in 2014, Karl was a technical support engineer

for several years. With his strong technical background, Karl was promoted to Operation Manager in 2007. Karl is

experiencedinnewoutletssetup,slotfloormanagement,strategiesandsystemsimplementation. 7

Assisted By:

Assisted By:TSM Cambodia

Country Manager – TSM (Lao PDR)

Mr. Tony Lim Chin Teong

Tony Lim has more than 19 years of experience in gaming

industry. He implements strategic policies and nurture the

Group’s existing business along with development of new

business in Cambodia.

Territory Manager – TSM (Cambodia)

TSM Philippines

Mr. Steve Ang Yih Sheng

StevegraduatedwithBachelorDegreeinBusinessDevelopment&Marketing.Hejoined

the Group as Slot Manager in 2007 before assuming his current position in 2014. He has

7 years of slots experience including setting up of new slot operations especially those with slot accounting systems.

Steve is familiar with Atronic Systems, Dacom, SiP and RGB SmartLink systems.

Country Manager – TSM (The Philippines)

Assisted By:

8

Treasury is an independent department which works closely with TSM and Technical Support Services divisions throughout the planning and operational stages to maximise machine yield and returns for each concession venue.

Treasury consists of a team of experienced, capable and dedicated staff who provides games analysis to enhance incremental returns and net win from each of theelectronicgamingmachinesonoperationfloor.

Functions of Treasury division include the following:

- preparationofstatementofprofitsdistribution

- preparationofmachinescollectionandprofitabilityreports

- profitsdistributionandremittance

- slot accounting and audits

- systemsverificationandreconciliation

- games popularity and yield analysis

Treasury

Treasury Key Personnel

Malaysia (Penang)Head OfficeMr. Vincent Lee, FCCAE-mail : otlee@rgbgames.com

9

Technical Support ServicesRGB Technical Support Services team has more than 25 years of experience in rendering technical services, system maintenance services and consultation to over 10 countries in Asia. This valued experience has ultimately equipped us with vast and in-depth knowledge in every technical aspect of product maintenance, software and new game technology.

The team is dedicated to meet our customer needs and market requirements in a timely, reliable and cost-effective manner and provide Technical Assistance and After Sales Service to our customers by applying the latest technological methodologies and tools.

Asthefirstlineofcontactwithourcustomers,ourteamistrainedwithuptodatetechnicalskillstoperforminnovativeandretrofitwork.

RGB Technical Support Services team offers:

• on-sitetechnical&systeminstallation,support,upgradeandconversion

• on-sitetechnical&systemtrainingsolution

• remotesystemsupportresources

• consultancyontechnical,machinesandsystemsmatters

• preventivemaintenanceandrepairingofpartsandcomponents

10

The team also supports all brands of gaming machines including:

•electronicgamingmachinesandassociatedequipmentforthebrandofAristocrat,

WMS,AGT,Aruze,IGT,ShuffleMaster,Zitro,GPIandetc.

•casino/tableequipmentincludingrouletteequipment,cardequipmentandtabledisplay

equipment.

•jackpotsystemincludingDacom,Paltronic,SIP–BanksandwideareaandSpieloSystem.

RGB Technical Support Services teams is deployed at all our TSM sites across the Asian Region.

The contact of our Technical Support Services key regions are as follows:

Technical Support Services

Email:techsupport@rgbgames.com

Contact Number:

•Malaysia-HeadOffice +6042631111

•Macau +85328755533

•ThePhilippines +6325671560

•Singapore +6567440089

•Cambodia-Poipet +85554967438

•Cambodia-Bavet +85544715155

Technical Support Key Personnel

Malaysia (Perai)TechnologyCentre/Factory1. Mr. Khoo Boo Leong(EngineeringManager)E-mail:blkhoo@rgbgames.com

2. Mr. Bernard Ling (Technical Support Manager)E-mail:bernardling@rgbgames.com

11

Parts & ServicesBesides providing engineering, technical support services and system maintenance services to customers, we are also supplying low cost and high quality parts and components to our customers by tagging along our existing established global network, which brings cost savings to our customers.

Machine Parts Repairing SolutionRGB Technical Support Services team provides repairing solution for the machine parts of PCBs and LCDs and offers high quality parts and components at competitive price.

We offer parts order services with support from our Product Support Department. For any enquir ies, please contact our Product Suppor t Depar tment atproductsupport@rgbgames.com

Available Spare Parts:

Assy Button Trilobe(PN: 6416-431524)

FAN HTSK MK6 MAIN PCB (PN: 431983)

Xcite Bash Button(PN: 6501-573615)

POWER SUPPLY SETEC (PN: 432400)

PCBA INTL BACKPLANE (PN: 2501-410548)

Mk6 Main Board(PN: 410557)

Comms Config PCB(P:N 2501-410217)

PCBA - MECH METERS (PN: 4503-572072_1)

Remarks: Majority of the spare parts shown are for machine’s usage; RGB also supplies and provides solution and parts replacement for parts which are not listed here.

12

PCB ASY Bluebird (PN: A-006672-03)

PCBA SPN Lamp Matrix(PN: A-011697-02-00)

Asy PDU Box (PN: A-015309-01-00)

15V 300W PSU (PN: 15V300-PFC)

Push Button (PN: 20-007389-16)

Lap Controller (PN: A-LAP-SYS-13)

Assy Diverter Solenoid (PN: A-0007873-01)

Inverter – 19 PN: AP72449-5B)

Power Supply (PN YP-400A-AA)

Ballast(PN: X-PE-PT-DC03-R2)

LCD 17” (PN LCM170M)

Transformer (PN: R 230100)

Main board (PN: CR01-C001-1R)

IO board (PN: CRO1-C004R)

Push Button (PN: SS-37UKK-W-LED5-W-12V)

Counter (PN: 720-0002-6-B)

Remarks: Majority of the spare parts shown are for machine’s usage; RGB also supplies and provides solution and parts replacement for parts which are not listed here.

13

Folia Keyboard (PN: 21044)

Lifting Motor(PN: 36318)

Station Mainboard (PN: 65005)

Monitor Z TS (PN: 1000006)

Ball for Roulette (PN: 38003)

Keyboard Controller (PN: 1000927)

Enermax EG(PN: 97001)

Circle Display for TS (PN: 1000928)

Main Board (Slimline) (PN: 220075)

Backplane Board (PN: 200031)

ASSY Interface Board (PN: 010693)

Security And Coin Control Board (PN: 200616)

Push Button (PN: 010965)

Assembly Loom And Button Panel (PN: 030120)

Power Supply Unit Assy (PN: 220010)

CCFL Light-24V Inverter (PN:220044)

Remarks: Majority of the spare parts shown are for machine’s usage; RGB also supplies and provides solution and parts replacement for parts which are not listed here.

14Remarks: Majority of the spare parts shown are for machine’s usage; RGB also supplies and provides solution and

parts replacement for parts which are not listed here.

PCBA Main Board (PN: 65027995)

PCBA Graphic Board (PN: 65047592)

Backplane (PN: 65025962)

Commboard (PN: 65004621)

Power Supply 250W 24ATX (PN: 65025281)

COUNTER BOARD(PN: 65025290)

Filterboard – signal (PN: 65027579)

Optodevice (PN: 65003814)

GMEM C-02 PCB ASSY(PN: CD4010B00)

15” Inverter PCB (PN: 609978900)

PCB Assy(PN: CD4024A00)

Osram DLP Lamp (PN: P-VIP100)

DC Motor (PN: 60848000)

Power BOX & SW UNIT (100 -120v) (PN: BD4550A00D)

Power Supply (PN: 609936500)

DC Fan (PCB) (PN: 609947900)

15

LCD SolutionRGB Technical Services team provides all types of LCD and touch screen kit solution and also specialises in designing a customsolutiontofitthecustomer’sspecificneeds.RGBTechnicalServicesteamalsosuppliesthesparepartsandserviceas below:

(a) LCDREPLACEMENT&CONVERSIONKIT(b) LCDPCBCONVERSIONKIT(c) TOUCHSCREEN&CONTROLLERKIT

LCD REPLACEMENT & CONVERSION KIT

17” WMS 550 CRT TO LCD CONVERSION (INCLUDED METAL BEZEL & CABLE)

PART# DESCRIPTIONLCM170M-3MS-55 17”TNPANEL/3MTOUCHSCREENLCM170W-3MS-55 17”PVAPANEL/3MTOUCHSCREEN

19” WMS BLUEBIRD LCD REPLACEMENT KIT

PART# DESCRIPTIONLCM190W-3MS-WMS 19”MVAPANEL/3MTOUCHSCREEN

19” MVP/MK6 CRT TO LCD CONVERSION KIT(INCLUDED METAL BEZEL & CABLE)

PART# DESCRIPTIONLCM190M-00 19”TNPANEL/12VADAPTOR/NoN-TOUCH

19” MK6 CRT TO LCD CONVERSION KIT (INCLUDED PLASTIC BEZEL & CABLE)

PART# DESCRIPTIONLCM190M-PG-MK6EX(PROTECTIONGLASS) 19”TNPANEL/12VADAPTORLCM190M-3M-MK6EX(3MTOUCHSCREEN) 19”TNPANEL/12VADAPTORLCM190W-PG-MK6EX(PROTECTIONGLASS) 19”PVA/MVAPANEL/12VADAPTORLCM190W-3M-MK6EX(3MTOUCHSCREEN) 19”PVA/MVAPANEL/12VADAPTOR

16

LCD REPLACEMENT & CONVERSION KIT

19” VIRIDIAN GEN7 LCD REPLACEMENT KIT

PART# DESCRIPTIONLCM190M-PG-GEN7(PROTECTIONGLASS) 19”TNPANEL/INPUT-24V/VGA+DVILCM190M-3M-GEN7(3MTOUCHSCREEN) 19”TNPANEL/INPUT-24V/VGA+DVILCM190W-PG-GEN7(PROTECTIONGLASS) 19”MVAPANEL/INPUT-24V/VGA+DVILCD190W-3M-GEN7(3MTOUCHSCREEN) 19”MVAPANEL/INPUT-24V/VGA+DVI

22” VIRIDIAN WS LCD REPLACEMENT KIT

PART# DESCRIPTIONLCM220W-3MS-GEN8 22”MVAPANEL/INPUT-24V/VGA+DVI

26” AGT AMBASSADOR LCD REPLACEMENT KIT

PART# DESCRIPTIONLCM260M-AGT(PROTECTIONSHEET) 26”MVAPANEL/AC-100V~240V/NoN-TOUCH

26” AGT SLIM LINE LCD REPLACEMENT KIT

PART# DESCRIPTIONLCM260H-IRS-SL(IRTOUCHSCREEN) 26”FHDPANEL/AC-100V~240V/16:9

17

LCD PCB CONVERSION KIT

PART# DESCRIPTIONPCBPIA-015 ADKitSolutionToReplace15”ELOET1549L

PART# DESCRIPTIONPCBEFL-017 ADKitSolutionToReplace17”EFL-170(Alfastreet)

PART# DESCRIPTIONPCBELO-001 ADKitSolutionToReplace19”ELOET1939L

PART# DESCRIPTIONPCBAGT-026 AD Kit Solution To Replace 26” AGT LCD

18

TOUCHSCREEN & CONTROLLER KIT

PART# DESCRIPTIONPWM17-8941-221-01 15”3MMICROTOUCHCLEARTEKII-INTERBLOCKPWM17-8421-221 17”3MMICROTOUCHCLEARTEKII-WMS/KONAMI/IGTPWM17-8901-006 17”3MMICROTOUCHCLEARTEKII-ALFASTREETPWM17-8051-206(NVRAM) 19”3MMICROTOUCHCLEARTEKII-MK6/WMS/IGTPWM17-8051-226(USB) 19”3MMICROTOUCHCLEARTEKII-TOUCHBETPWM17-8051-227(SERIAL) 19”3MMICROTOUCHCLEARTEKII-MK6/GEN7/WMSPWM17-9031-206(NVRAM) 20.1”3MMICROTOUCHCLEARTEKII-BALLYPWM98-0003-3489-0 21.5”3MMICROTOUCHCLEARTEKIIPWM17-9311-227 22”3MMICROTOUCHCLEARTEKII-GEN8/WMSPWM17-9051-227(SERIAL) 23”3MMICROTOUCHCLEARTEKIIPWM17-8931-225(NVRAM) 26”3MMICROTOUCHCLEARTEKII-BALLYPWM-3MCON-7720SC 3MMICROTOUCHCONTROLLEREXII7720SC-SERIALINTERFACEPWM-3MCON-7760UC 3MMICROTOUCHCONTROLLEREXII7760UC-USBINTERFACEPWM-ELO-E212062 17”ELOSURFACECAPACITIVETOUCH(USEFORELO1739L)PWM-ELO-E800153 19”ELOSURFACECAPACITIVETOUCH(USEFORELO1939L)PWM-ELOCON-2701 ELOTOUCHCONTROLLER2701INTELLITOUCHDUALINTERFACE

PART# DESCRIPTIONGH140A GREENC&CTECH4CCFL-17”/19”DATA-02-15032AH DP4CCFL-15”DATA-02-15032IH DP2CCFL-15”DATA-02-17032AH DP4CCFL-17”/19”LAD0706 SAMPO4CCFL-17”/19”/23”LAD0707 SAMPO 6CCFL -22”