technical writing steps
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Document Custodian The employee at either the Laboratory-wide or Section level who is
responsible for ensuring the proper formatting, publishing, distribution, and archiving of controlled
documents.documentation will be maintained electronically on the server
5.6 QMS documentation in hardcopy form will be valid for one day after pr
Policies
Policies are clear, simple statements of how your organisation intends to conduct its services,
actions or business. They provide a set of guiding principles to help with decision making.
Policies dont need to be long or complicated a couple of sentences may be all you need for
each policy area.
Procedures
Procedures describe how each policy will be put into action in your organisation. !ach
procedure should outline"
Who will do what
What steps they need to take
Which forms or documents to use.
Procedures might #ust be a few bullet points or instructions. Sometimes they work well as
forms, checklists, instructions or flowcharts.
What is a policy?$ policy is a statement of agreed intent that clearly and une%uivocally sets out an organisation&s views withrespect to a particular matter. 't is a set of principles or rules that provide a definite direction for an organisation.Policies translate the philosophy, mission or purpose of the organisation (and their commitment to volunteerparticipation) into work practices by acting as a guide to decision-making.
Instructions and proceduresare documents that help either developers or
end users operate or congure a device or program.[28]Examples of instructional
documents include user manualsand trouleshooting guides for computer
programs! household products! medical e"uipment! and automoiles.
#ost pro$ects egin with a proposal%a document that descries the purpose of a
pro$ect! the tasks that will e performed in the pro$ect! the methods used to
complete the pro$ect! and nally the cost of the pro$ect.[2&]'roposals cover a wide
range of su$ects.
(pecications ) are design outlines that descrie the structure! parts! packaging!and delivery of an o$ect or process in enough detail that another party canreconstruct it.[**]+or example! a technical writer might diagram and write the
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tracks for their degrees. 1hoose the track that seems more interesting to you, so that
you can learn the style, terminology and best practices of that specific trade.
o 'f you are not enrolled in a technical writing and communication degree,
consider a double ma#or in writing2!nglish and another sub#ect you are
interested in, such as computer science, biology, graphic design, pre-med,
engineering, law or mechanics. This is the technical knowledge needed to work
as a technical writer. 'f this is not an option, go to a library, read, and teach
yourself.
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Enroll in a technical writing course at a local university, community college or at
the Society or !echnical Communication, S!C.org. 0ake sure that the course
provides you with all the skills needed to produce a technical document, a certification
and some kind of speciali3ation.
$ technical writing course2certification should teach the following skills" analy3ing
information2research, interviewing, documentation, basic computer2graphic design,
presentation, testing, editing, publishing and revising
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#one your computer skills.$lthough you should enroll in the necessary computer
science classes at school, you should make sure you are proficient in 0icrosoft 4ffice
Suite, $dobe rame0aker, $dobe 1reative Suite, 0adcap lare, $uthor-it, 0icrosoft
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5isio, Lotus 6otes and 7T0L coding. These are all used in technical writing
environments and may be prere%uisites for #ob applications.
$
Add an associate%s degree or certiication in a new su&'ect.This will give you
added relevance in the technical writing market, allowing you to e+pand your #ob
search and land a #ob more easily.
#ethod 2 of *3 4ecessary Work56ndustry Experience
Join the Society for Technical Communication (STC).0ead the 76ntercom7
and 7echnical 9ommunication :ournal7 to get a ackground on what is currently
eing pulished in the technical writing eld.
*. (olunteer to do technical writing 'o&s, i you don%t have writing samples.ou will
need samples of professional technical writing to create a portfolio. The following are
ways you can volunteer your time in order to produce these samples"
o 1all or e-mail your local ST1 chapter. $sk if they have volunteer pro#ects
available to help you gain e+perience.
o 1all local businesses and ask them if they need help creating an instructional
manual or technical document. 0ost businesses will #ump at the chance to
have someone with a writing education do a manual for free. 0ake sure to
specify the hours you are willing to work, your time line and what you can
produce.
o /ork on an open source pro#ect. 4pen 4ffice, /ordPress, L8S Tech are all
open source pro#ects that are available for free on the 'nternet. 5olunteer and
track your hours spent improving their instructional or technical te+t.
o Learn new programs or skills and write an instructional manual for them. Take
some initiative to produce a professional looking document, even if you are not
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contracted to do so. 4ffer it for free on a website or blog, so that your work has
an audience.
*. Create your portolio.0ake sure your samples are impeccable. Then, make
attractive, well designed digital and physical versions of your portfolio.
o 'nclude *9 to *: diverse e+amples of technical writing e+perience. or
e+ample, include video tutorials, #ournal articles, %uick user guides, help files,
an e+cerpt from a business manual and anything else that touts your
e+perience. /rite a brief introduction e+plaining the work youve done, its
purpose and any tools you used.
o 1reate a digital portfolio on a website. ou can post your website on a
/ordPress site for free. 0ake sure it is well-designed and easily accessible. 't
should be completely free of grammatical errors.
o 'nclude any relevant educational e+perience at the end of your portfolio.
$lthough this will be in your resume, it is important to highlight any honors,
essay publications and high marks you received while training as a technical
writer.
Create a resume.ormat it to highlight your e+perience, including volunteer
work, and education. 0ake sure it is flawless and well-designed.
o ou should change your resume for every #ob application. 7ighlight the skills
that apply to the #ob posting and industry, rather than producing a general
resume for every #ob.
Consider starting a blog about technical communication.(howing passion
and drive for the industry can set you apart from the competition. 'ost regularly
with an emphasis on your est technical su$ects.