Technip’ multi-domain MDM journey

Jean-Luc Brunat

VP, Business Support Functions & Group Data Systems, Group IT

1. Technip corporate overview

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Technip Today   With engineering, technologies and project management, on land and at sea, we safely and successfully deliver the best solutions for our clients in the energy business

  Worldwide presence with 32,000 people in 48 countries

  Industrial assets on all continents, a fleet of 34 vessels (of which 5 under construction)

  2011 revenue: €6.8 billion

Energy is at the core of Technip Technip MDM 3

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  Engineering and fabrication of fixed platforms for deep and shallow waters

  Leadership in floatover technology

  Floating Liquefied Natural Gas (FLNG)

  Construction yard

  Design, manufacture and supply of flexible and rigid pipelines, umbilicals

  Subsea construction, pipeline installation and Heavy Lift

  Six flexible pipe manufacturing plants

  Five spoolbases for reeled pipeline and four logistic bases

  A constantly evolving fleet

Three Business Segments, One Technip

  Gas treatment and liquefaction

  Oil refining

  Onshore pipelines

  Petrochemicals

  Biofuel and renewable energies (including offshore wind)

  Non-oil activities (life sciences, metals & mining, construction)

Subsea Offshore Onshore

The best solutions across the value chain

32,000 People Throughout the World

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105 nationalities – 48 countries

4 600

700

2 000

9 300

7 400 4 200

4 100

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2.  Project Execution: a Business challenge

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Project case: Jubilee (Ghana)

 The first offshore field in Ghana

 Engineering, Fabrication and Installation projects involving Technip’s centers in Paris, Houston and Angola

 Fabrication of flexible pipes in Le Trait, France

 Mobilization of Deep Blue and Deep Pioneer for offshore campaign (Vessels managed in Aberdeen UK)

Houston

Jubilee

Paris

Flexible pipes fabrication

Coordinated Engineering

teams from the Subsea Division

Multi vessel installation (Incl. Deep Blue/ Deep Pioneer)

Le Trait

An Example of a Seamless Project Execution

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A Continuous Control of Project Execution

IT is critical to Technip’s business performance •  Up to 16 Technip companies can be involved for one project

•  Use of 12 major Group systems + numerous local systems

•  Data coherence, sharing and timely availability are Key Success Factors •  MDM is a “must” for our Business

Group Senior Management

Monitoring (Monthly Project Reviews)

Head of Project

HSE – Quality System   Plan   Procedures   Control

Project Controls   Planning & scheduling   Work progress &

productivity control   Cost estimates &

controls

Engineering Plan  Design approach  Codes & standards  Safety design criteria

Procurement Plan  Purchasing strategy  Expediting & inspection  Subcontracting  Packing, shipping insurance and customs

Construction & Start-up Plan   Constructability review   Subcontracting strategy   Site organization   Safety policy

Full authority Reporting

Staffing

Project Partners Client

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3.  Context of the MDM initiative

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Technip path to a MDM solution

Strategic)drivers)

Business)objec3ves)

Proposed)Solu3on:)

DNA)Project)

 Company growth  Increasing size  Operating centers working on

multi-site projects  Business processes shared

across multiple companies

 Company transformation  2 major ongoing ERP programs for Finance

and Manufacturing  Group IT transformation to a Shared

Services Organization  Centralized shared application strategy

 Business operations improvement  Improve consistency of reporting without overloading the regional teams  Increase IT automation  Enhance collaboration on projects  Improve profitability of the operations by defining and governing the data

Program aiming to provide to the Group reliable Enterprise performance information and decisional tools with innovating solutions, composed of three main components:

 Master Data Management governance and management system  Enterprise Application Integration  Data Warehousing and Business Intelligence solutions

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E.A.I.)

Master)

Data)

Mgt)Data)Ware)house)

B.I.)

Tools)

Target)Systems)

Source)Systems)

Source)Systems)

DNA Project is composed of 4 main streams:

• Enterprise Application Integration (Biztalk) implementation of a tool allowing the connection between many systems including a data warehouse

• Master Data Management System (EBX-Orchestra Networks) implementation to provide a single Enterprise Data Reference for reliability and security of Technip data

• Implementation of a Data Warehouse (Oracle) and Business Intelligence solutions (HFM, Hyperion Planning, Oracle BI) to provide user-friendly analysis, reports, KPIs, dash-boards

• Implementation of the Governance and Support organization for Master Data and the Integration strategy

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DNA initial scope is focused on Finance, HR, Cost Control and Treasury. DNA‘s aim is to extend the services to all functional domains of Technip

Decisions aNd Actions project summary

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3. Master Data Management Agile project approach

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1: Sell Master Data principles

 What is a master data ?  A master data is a key data for the Business, that is used by various systems in

which the data’s nature and meaning are shared in a univocal way

 Master Data Management (MDM) benefits :  Will help Technip to enhance the quality of master data  Will help Technip to optimize the reliability of the processes with better data

synchronization and single entries

 Example of Master data Management at Technip :

Procurement Finance HR Projects PMR Project Corp number Project Local number Clients Suppliers

Employee ID HR hierarchical view Org Project view

Chart of Account CBS Structure Project Corp number Project Local number Material Suppliers

Material Suppliers Clients Project Corp number Project Local number

Project Corp number Project Local number Clients Org Project view CBS Structure

PMR EPC Business Etc.

Tolas Jeevan Diapason Etc.

Geodysis HR Web Enablon Etc.

Marian Project Numbering Etc.

Business Data

IT systems

2: Define Technip’s Master Data project approach

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2010GH1) 2010GH2) 2011)Ph

ase

Met

hodo

logy

Scoping

Ope

ratio

nal

appr

oach

Business/IT workshops

Proof Of

Concept Implementation and waved roll-out

Functional req.

Governance def.

IT tool sel.

Platform constr.

Prod Platform Live

Business workshops

Procurement

13 Workshops with Business to jointly define Governance and functional requirements

For each of the 16 data objects, business workshops are held to define the Master Data and design the model simultaneously

Major steps : 1- Specifications 2- Developments 3- Training of the Data administrators and managers 4- User Acceptance 5- Go live

Finance go live

Engineering go live

HR go live

Procurement go live

Risk/HSE/QA

Several streams allowing to progress at various speed according to business/organization requirements, maturity and readiness

HR Eng.

Finance

2012)

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3: Select MDM solution

 Methodology to select the MDM tool for Technip  3 level filters   1st level tool & vendor general assessment / functional coverage /

references / support and assistance   2nd level functional fit / interfaces / architecture and security   3rd level project and ability to execute / agility / coherence and

integration with Technip IT landscape / POC

 EBX Platform from Orchestra Networks chosen

~40 solutions

4 selected

2 short listed

1 winner

 Selection rationales  Business oriented tool: full web and user friendly for Business users  Multi domain solution covering all Technip business needs  Clear Master Data governance features  Capability to be integrated in the Technip Enterprise Architecture and BizTalk  Ability to be easily interfaced with Technip existing systems and future(ERPs)

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4: Define Governance roles and responsibilities

Business

"   Data Owners - by data family : •  Group responsibility for their perimeter of

data •  Defines data governance, business rules,

quality and security

"   Data Manager – by system : •  Implements the business rules and insures

conformity with business procedures

"   Data Administrator : •  Creates, manages, maintain data values and

ensures data collection conformity

Group IT– Information Management Team

"   Business Domain Owners : •  Has Group Responsibility for business

systems

"   Enterprise Architect : •  Ensures that data, rules and process are

shared in the optimal way

"   Integration Architect : •  Links with the Data Administrator •  Handles IT issues and problems with data

Coordination Committees led by IT Information Management Team: "   Ensures conformity to standards on data quality and security defined by the Data Governance Committee

"   Coordinates data governance operations with projects

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5: Establish MDM hybrid solution & strategy

Repository

Syndication engine (BizTalk)

Finance ERP

Manuf. ERP

Treasury System

Proc. System

DWH

MDM tool (EBX)

MDM as “Centralized Hub”:  Project  CBS  Group Chart of Accounts  Business Division  Business Segment  Geography  Generic Bank  Currency  Materials and Work codes  Supplier/Subcontractor  Customer

MDM as “Registry”:  Contract - Jeevan/IFS is Master  Internal Bank - Diapason is Master  Employees and Contractors – HR

Referential is the master

“Coexistence” strategy for ‘Legal Entity’:  Legal Entities mastered in Legal Suite  Operating Centres mastered in MDM

Validation workflows

4.  Connecting the MDM : a key enterprise information component

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Local))transac3onal)systems!

Small)systems!

Typical architecture

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Group)Repor3ng)plaLorm))(OBIEE)!Master!data!

Data!Marts!Datawarehouse! Consolidation,

Mgt Reporting & BI systems

MDM)EBX)

Cloud))transac3onal)systems)

Local & Group transactional systems in Cloud or On premise

ERPs)

Business)App)

Other Business Applications

Master Data creation in MDM or controlled with MDM

All links with Biztalk/SSIS EXTERNAL)

REF)DB)(DUNS))

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Local)HRMS)(Oracle,!HRAccess…)!

Small)HR)systems!

HR Systems Map

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Jeevan)ERP)

Oasis)ERP)

Group)HR)Repor3ng)plaLorm))(OBIEE)!

Enablon)Headcount))

OrgCharts/)eDirectory)

Mobility)applica3on)

Group!HR!!Referen?al!and!Datawarehouse!

LMS) Job!Portal!

Perf!Appraisal!(HRWeb)!

Group)Peripheral)HR)Business)systems)

Group)HR)Repor3ng)Systems)

Local)HRIS)

MDM)

Ac3ve)Directory)MDM)EBX)

Cloud)HRMS)Northgate!Arinso!

Corporate Support Systems Map

GESQUAL)SYNERGI)QA)/)HSE!

Other)local))Applica3ons)

Ac3ve)Directory)

Project in progress

Corp Supp Systems

Other Systems

PMR)DATA) TPNET)

Group)))Repor3ng))plaLorm))(OBIEE)!

RMS)

QA)KPIs)

DWH)Datawarehouse)

Automatic flow (BizTalk/SSIS)

Group)Repor3ng)Systems)

Local)Systems)

ENNOV)5!

HSE)KPIs)

PROJECT))PERF)KPIs)

KMS)G)FEEDBACK)

HERMES!

REFER!

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Spend)Map)

GPS)HR)DATA!

MDM)EBX)

Other)Business)Applica3ons)

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5.  Master Data Management Benefits

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Shared Master Data & benefits within the Group

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Master Data by domain

Procurement Master Data

• Suppliers

Engineering Master Data

• Material codes • Work codes

HR Master Data

• Employees • Geographical zone

Finance Master Data

• Organization • Projects • Operating Centers • CBS

Benefits

Domain) Benefits)Manufacturing Data alignment with Finance

Procurement Drastic reduction of time to deliver the Spend Map

Engineering Projects identification and tracking within the Group

Finance Integrated reporting

HR Creation of a unique Employee Referential Data alignment with Finance

Quality KM and Lesson Learnt systems consistency with the Group organization

Risk Mgt Data alignment with QA, HSE and Projects

HSE Rationalization of systems with QA

Project Management

Integrated master data management Data alignment with Finance

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MDM enthusiast customers

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 HR (GPS, HRWeb, Org+)

 Project Management Academy

 Oasis (Suppliers, Projects)

 Finance (Jeevan, Diapason, FUN apps)

 ECP (Ecosys, PMR)

 Legal (Legal Suite)

 Procurement (Spend Map, KTP, EPC-Business)

 QA (QA KPIs, KM and Feedback system)

 HSE (Synergi)

 Risk Management (RMS)

 Very good adoption by the business  Many other stakeholders coming to us

Challenges

 Data quality: must be fresh, accurate and complete. External data sources can help!

 Monitoring end-to-end

 Effective Data governance when no existing Group business representative

 Get alignment across the various disciplines and tool upgrades to work with the MDM

 Socialization with the Business, IT, the development teams, the ERP project, etc…  Show the business benefits  Measure the added value  Integrate the MDM concepts in the tools as early as possible

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Take it home !

 Board room audience and Top Management still discovering the importance of the MDM

 Excellent topic to involve the business and get people around the table

 Starting point to establish an enterprise data architecture

 Major role played by IT with a transversal role

 Allow to safely extend to the cloud (HR)

 It’s long journey to integrate all the major systems !

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www.technip.com

Thank you

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