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  • @TechMahindra CUBES

    TECHNOLOGY AGNOSTIC APPLICATION MONITORING (TAAM)

    USER GUIDE Version 1.4

  • TAAM User Guide

    TAAM_UserGuide_TechM_Cubes_V1.4 TAAM Page 2 of 59

    TABLE OF CONTENTS

    1 TAAM OVERVIEW ................................................................................................................ 6

    1.1 OVERVIEW .......................................................................................................................................... 6

    1.2 TAAM FEATURES ............................................................................................................................ 6

    1.3 TAAM BENEFITS ................................................................................................................................. 6

    1.4 TAAM-FLOW ...................................................................................................................................... 7

    1.5 TAAM ROLES/RESPONSIBILITIES: ......................................................................................................... 8

    1.6 TAAM REPORTS .................................................................................................................................. 9

    1.1.1 Explorer ................................................................................................................................. 9

    1.1.2 Threshold Breaches .............................................................................................................. 9

    1.1.3 Display Events ..................................................................................................................... 11

    1.1.4 Build Custom Reports ......................................................................................................... 11

    1.1.5 My Custom Reports............................................................................................................. 16

    1.1.6 Consolidated Application View ............................................................................................ 18

    1.1.7 3D View ............................................................................................................................... 18

    1.1.8 Availability Report................................................................................................................ 20

    1.1.9 Tactical Dashboard ............................................................................................................. 20

    2 TAAM IMPLEMENTATION OPTIONS ........................................................................................21

    2.1 DEDICATED SETUP IN CUSTOMERS ODC ............................................................................................. 21

    2.2 DEDICATED SETUP IN MEGHAM ........................................................................................................... 22

    2.3 SHARED INSTANCE IN MEGHAM ........................................................................................................... 23

    3 TECHNOLOGY AGNOSTIC APPLICATION MONITORING (TAAM)................................................24

    3.1 SYSTEM REQUIREMENTS ................................................................... ERROR! BOOKMARK NOT DEFINED.

    3.2 LOGIN TO CUBES ............................................................................................................................... 24

    4 TAAM FUNCTIONALITIES ................................................................................................27

    4.1 DASHBOARD ...................................................................................................................................... 27

    4.2 REPORTS .......................................................................................... ERROR! BOOKMARK NOT DEFINED.

    4.2.1 Explorer ................................................................................. Error! Bookmark not defined.

    4.2.2 Threshold Breaches .............................................................. Error! Bookmark not defined.

    4.2.3 Display Events ....................................................................... Error! Bookmark not defined.

    4.2.4 Build Custom Reports ........................................................... Error! Bookmark not defined.

    4.2.5 My Custom Reports............................................................... Error! Bookmark not defined.

    4.2.6 Consolidated Application View .............................................. Error! Bookmark not defined.

    4.2.7 3D View ................................................................................. Error! Bookmark not defined.

    4.2.8 Availability Report.................................................................. Error! Bookmark not defined.

    4.2.9 Tactical Dashboard ............................................................... Error! Bookmark not defined.

    4.3 CONFIGURATION ................................................................................................................................ 31

  • TAAM User Guide

    TAAM_UserGuide_TechM_Cubes_V1.4 TAAM Page 3 of 59

    4.3.1 Agent ................................................................................................................................... 31

    4.3.2 Agent Instance .................................................................................................................... 34

    4.3.3 Application ........................................................................................................................... 40

    4.3.4 Host ..................................................................................................................................... 41

    4.3.5 Application For Agent .......................................................................................................... 43

    4.3.6 Service ................................................................................................................................ 45

    4.3.7 Set Time-Period .................................................................................................................. 49

    4.4 USER ................................................................................................................................................ 49

    4.4.1 Add ...................................................................................................................................... 50

    4.4.2 Show ................................................................................................................................... 50

    4.4.3 Logged In User .................................................................................................................... 51

    4.5 GROUP ............................................................................................................................................. 52

    4.5.1 Add ...................................................................................................................................... 52

    4.5.2 Show ................................................................................................................................... 52

    4.5.3 Add Members ...................................................................................................................... 53

    4.6 TEST ................................................................................................................................................. 54

    4.6.1 Test ..................................................................................................................................... 54

    4.6.2 Test Full Data ...................................................................................................................... 54

    4.6.3 Lazy Tree Demo .................................................................................................................. 55

    4.6.4 Partial Lazy Tree Demo ...................................................................................................... 55

    4.7 HELP ................................................................................................................................................ 56

    5 DOCUMENT HISTORY...........................................................................................................57

    Figure Details Figure 1: TAAM Flow .................................................................................................................................... 7 Figure 2: Reports Explorer ............................................................................................................................ 9 Figure 3: Threshold Breaches ..................................................................................................................... 10 Figure 4: Threshold Breaches Report ......................................................................................................... 10 Figure 5: Display Events ............................................................................................................................. 11 Figure 6: Build Custom Reports-Report Step 1 .......................................................................................... 12 Figure 7: Build Custom Reports-Report Step 2 .......................................................................................... 12 Figure 8: Build Custom Reports-Report ...................................................................................................... 13 Figure 9: Build Custom Reports-Dashboard Step 1 .......