technology enhanced learning strategy
DESCRIPTION
This is simply e-learning for dummies. This presentation focuses on how each mode of training delivery, From Classroom to Multimedia modules, can be used effectively to support Learning StrategyTRANSCRIPT
Using E-Learning to leverage Learning Strategy
How does E-Learning Value Add?
A successful E-Learning strategy creates an optimum supply chain of Learning within organization. It connects the knowledge consumers with the knowledge providers in an organization through channels that minimize efforts.
Some Outcomes of successful e-learning strategy are: To create a knowledge sharing culture within an organization To create relevance of Learning to Strategy by Just-In-Time
delivery systems To ensure ‘Bang for Bucks’ in training delivery through multiple
modes
How does e-learning help
The most notable advantages of e-learning are flexibility, convenience and the ability to work at your own pace.
Adaptability to learners needs as individual based learning curriculum can be defined. Unlike classrooms Reinforcement Cost of knowledge is almost ‘zero’
Online learning is an affordable way to reaching at every level and every location of the organization – increasing touch points Ensuring standardized training delivery across the organisation Logistical Issues made irrelevant
Easy tracking of Learning Process within the organization. A Balance Sheet of Identified Needs Vs Learning Delivered can be
created Knowledge can be delivered in more than just lectures & exercises Making all training available to everyone leading to ‘one virtual
company’
What broad outcomes should be aimed at
Making learning Flexible Learn at your ones own pace- Choose from a bouquet of classrooms,
virtual classrooms, online modules and assessments. Mobile Learning - ‘Check in on the latest updates while on the move’
Using the strength of each mode of learning Using classrooms for personal interventions and e-learning for
concepts Blended Learning – Different modes of learning. E-learning supporting
classroom and vice versa. Making Learning Collaborative
Share & Learn – What I know I share, What I don’t know I get to learn Leveraging on SMEs from across the organization and industries
Different Modes of Learning Delivery
Ideal Mode of Delivery Map
Any training need is a specific question asked by the trainee Any training need can be categorized under one of the above five questions What delivery mode to be used depends on what is the question that is
being asked
Classroom Training
What it can do best….. Skill based training i.e.. Behavioral, domain concepts that
require practice Psychologically most comfortable form of learning for Indian
audience
How would be the ideal audience Batch of fresher inductees Experience employee looking forwards to application
of advanced concepts
What are its limitations Logistics of organizing it influences everything like Training
Design, Batch Profile, Delivery Schedule and thereby the effectiveness
Possibility of reinforcement is very limited Trainer centered delivery and not participant centered
Virtual Classroom
What it can do best….. Product and processes Skill based training in domain concepts that require practice Can be delivered to a geographically dispersed crowd Trainer can be from any part of the organization
What are its limitations IT logistics of organizing it New values/ discipline required for facilitating
How would be the ideal audience Fresher seeking the concepts Experience employee looking forwards to application of advanced concepts Experts seeking to exchange best practices on a regular basis
E-Content/ Online Content
What it can do best….. Conceptual training in tutorial mode Product and processes Can be delivered to a geographically dispersed crowd
How would be the ideal audience Entire conceptual training that focuses on
knowing and remembering
What are its limitations Is devoid of Human element Can delivery only knowledge awareness training programs
Collaborative Learning Tools
What it can do best….. Can clear queries on concepts and structure FAQs Can be delivered to a geographically dispersed crowd Expert can be from any part of the organization Good Training reinforcement tool Good tool to handle queries on products arising on the job
How would be the ideal audience People who are looking forwards to a reinforcement People who have queries on what they have practices in their jobs People who want to share best practices
What are its limitations Cannot deliver tutorial/ lecture type trainings
Seminar & Conferences
What it can do best….. Expert Forums where knowledge and best practices are shared
How would be the ideal audience People who seek to share knowledge and not just gain it.
What are its limitations Not cost effective, Can hardly be held within the organization Mostly external nominations
Newsletters
What it can do best….. Create common opinions Share best practices Showcase champions
How would be the ideal audience Everyone who can contribute
What are its limitations Both contributions and reading would be voluntary
Matching Learner Profile to Delivery Modes
Learner’s Journey: Part-1
Basics of products and processes
Organizational Awareness
Inputs Received
Just Joined
First 3 months
Do not know anything of the Projects and processes of this organization
I want to know who is who in this place
E-content
Classroom
Mode of Delivery
Learner’s Journey: Part-2
Reinforcement of products and
processes training
Performance Support
Inputs Received
Seen the first battle
First 12 months I have questions on what I have practiced
I need more inputs on concepts
Virtual Classroom
Collaborative Tools
Mode of Delivery
Learner’s Journey: Part-3
Seen life here
Post 12 months
Sharing knowledge from experience
Meeting experts to gain knowledge
Inputs Received
I need to specialize in the domain knowledge
I have experience and knowledge that I can share
Mentors
Seminar
Newsletter
Mode of Delivery
Using different modes in Organizational Learning
New Joinees / Freshers
Frontline Managers/ Staff
Experienced people and SMEs
Induction/ On-boarding Process
Advanced Knowledge
Basic Knowledge
Knowledge Reinforcement
What is to be learnt Who needs to learn
Classroom
Virtual Classroom
Collaboration Tools
E-Content
Seminar & Conference
New
slet
ter
Methods to learn
Lear
ner
Cen
tric
M
odes
Con
tent
Cen
tric
M
odes
Expected Ideal Results
What can be achieved Better focus
Deliver the exact topics requested instead of general two day programs Knowledge transfer broken into smaller packets
Two day training broken into smaller topics of four half days or three half days and a collaboration center
Just in time learning Sessions scheduled and delivered as and when the employees request
Learning Reinforcement Repeated sessions for the same audience on the same or related topics on request Collaboration center follows every session of classroom or virtual classroom
Contribution from everyone Experts from across the hierarchy should be identified and asked to contribute in
newsletter and collaboration centers
On the whole better Supply Chain Management of Learning