technology in banking by ravi jaiswal2
TRANSCRIPT
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Agenda PreludeIs real IT transformation likely to take place?
Drivers to IT transformation
IT Performance Measurement and Process Improvement
Various technology-based initiatives undertaken by Indian BanksImplementation Status
Why Low Banking?
Customer Satisfaction
The Success Story of SBI. Giant Softwares in Banking Sector..
Conclusion
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3Sunday, July 01, 2012 SMS,MNNIT
Prelude
The dramatic events ushering in the new century from globalization and a final, major wave of consolidation to regulatory changes and technology
breakthroughs are compelling banks to turn theirfocus toward efficiency and country relationshipdevelopment. *
*Goliath Industry and Market Reports on Bank Systems and Technology
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4Sunday, July 01, 2012 SMS,MNNIT
Is real IT transformation likely to take place?
Three converging forces appear to make it unavoidable:
Banks spreading across geographies.
Financial transactions are commoditized.Regulatory demands are unprecedented.
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5Sunday, July 01, 2012 SMS,MNNIT
Drivers to IT transformation
The next 10 years will be defined by:
Accelerated expansion
Process efficiency
Greater Country sophistication
More intense regulatory demands
Opening up markets in existing and new member countries
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IT Performance Measurement and ProcessImprovementThe areas where IT has most effectively been able tocontribute are:
TreasuryRetailCardsWholesale (including merchant banking)
Payment and Settlements
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Various technology-based initiatives undertakenby Indian Banks
Source: KPMG Survey Report, 2011
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Implementation Status
Source: KPMG Survey Report ,2010
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Why Low Banking?
Source: KPMG Survey Report ,2011
Main Reasonfor LowBanking
Penetration
Low level
of Awareness
Lack of Access toBankingFacilities
LowIncome
Unemployment &
Underemployment
Financial&
Educational Illiteracy
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Customer Satisfaction
Transparency Regulatory Requirements
Unique Identity Reaching Customers
CustomerSatisfaction
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The Success Storyof SBI.
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A glimpse of SBI...
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Profile of SBIBank Name Headquarter(City, State) Branches ATMs
State Bank of India Mumbai, Maharashtra 10,000 8500
State Bank of Bikaner &Jaipur
Jaipur, Rajasthan 833 336
State Bank of Hyderabad Hyderabad, Andhra Pradesh 965 450
State Bank of Indore Indore, Madhya Pradesh 301 235
State Bank of Mysore Bangalore, Karnatka 654 247
State Bank of Patiala Patiala, Punjab 766 353
State Bank of Travancore Trivendrum, Kerala 706 331
Source: State Bank of India Group
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Adoption of Core Banking....
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Time Line.
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Giant Softwares in Banking Sector..
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Conclusion
Core Banking has become an essentialcharacter for banking operations today.
Presence of private banks like ICICI,HDFCcompellsPSU banks to be technologically updated.
Adoption of Core Banking brought positivereturns for SBI despite the initial investmentbeing too high.
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