Technology in Libraries in the U.S.

Presented by Prof. Kristin Vogel

Mortenson Center for International Library Programs

University of Illinois

Introduction

Kristin VogelAssociate ProfessorSaint Louis UniversitySaint Louis, Missouri

Email: kvogel5@slu.edu

M.L.S. -- Indiana University, Bloomington, IndianaB.A. -- Earlham College, Richmond, Indiana

The approach

Adult learning principles Your background is rich with experience and

serves the group well if it is incorporated into sessions

You are goal-oriented and self-directed You are interested in the practical and in topics

being relevant to your lives at home You are responsible for your learning; together we

make it happen

What are some advantages libraries have now that didn’t occur in the past because the

technology is where it is?

Today's Agenda

Automation ContextHow we structure the organizationTypes of software in use

Key software in libraries

Integrated Library System (ILS)Library 2.0 – related technology – such as reader comments, table of contents /

review services, etc., blogs, wikis

Link resolver software & federated searchingE-resource Management software (ERMS)Website management softwareTutorial & Video editing softwareDigital collectionsFinance/budget managementOffice productivity software – such as Word, Excel, Access,

PowerPoint, calendar, knowledge management systems, email.

“Simple” diagram of system constellation for some libraries

Voyagerby Ex Libris

Modules:Acquisitions

Serials managementCataloging

Circulation & ILLWeb OPAC

SFX (linkresolver) by

Ex Libris

ContentDM(supported by

OCLC)for digital

collections

WebFeat for federated

searching

Syndeticsfor expanded OPAC content

ILLiad(supported by

OCLC)

Ariel & Odyssey

Verde by Ex Libris

for ERMS

Content Management

Softwarefor Library Website

Integrated Library System

-- known as –

Integrated Library System (ILS)Automated Library System

Library Automation SoftwareLibrary Management System

Historically oriented around management of the physical library collection (i.e. inventory control)

Integrated Library Systems (ILS)

Standard Functions include: acquisitions, cataloging & serials

management, circulation, public interface

Characteristics: no repetition of data

entry, instantaneous display of

info across system

Integrated Library Systems (ILS)

ILS may or may not include: course reserves

(traditional and/or electronic collections of text, audio, & video – for academic libraries predominantly),

e-resources management, interlibrary service, digital reference, materials booking

Integrated Library Systems (ILS)

Recent directions: New components in web interfaces

faceted browsing – Ex: NC State catalog (uses Endeca), Queens Library (uses AquaBrowser -- http://aqua.queenslibrary.org/)

relevance-ranked results user rating or tagging (Ex: Amazon.com) Embedded reviews and tables of content –

Ex: I-Share (uses Syndetics) visual navigation (see again Queens Library)

Radio Frequency ID Technology (RFID) E-resource management http://www2.lib.ncsu.edu/catalog/?Nty=1&N=0&Ntk=Keyword&Ntt=global%20warming

Integrated Library Systems (ILS)

Commercial, “Homegrown”, and Open Source Ex Libris

commercial Product: Voyager Consortium Catalog: CARLI

Innovative Interfaces commercial Product: Millenium Consortium Catalog: OhioLINK

Georgia PINES Homegrown OpenSource (ACQ & SER modules are in

development.) Product: Evergreen PINES Catalog

ILS Reading Recommendations

**For 2007 industry summary – “An Industry Redefined: private equity moves into ILS and open source support emerges” Library Journal, April 1, 2007

http://www.libraryjournal.com/article/CA6429251.html

**For 2008 industry summary – “Opportunity out of Turmoil” Library Journal, April 1, 2008

http://www.libraryjournal.com/article/CA6542440.html

ILS Reading Recommendations

“Next-Generation Library Catalogs” by Marshall BreedingLibrary Technology

Reports, July/Aug 2007

(E-Table of Contents at https://publications.techsource.ala.org/products/archive.pl?article=2604)

Link resolver software

“Link resolver software brings together information about the cited resource, the user, and the library's many subscriptions, policies, and services. For the software to work, the content providers must be willing to participate as Sources (databases or sites that can provide a link from a reference).”

The Lure of Linking: Link resolvers are essential to getting optimal usage of electronic content

http://www.libraryjournal.com/article/CA405398.html#LinkResolver

Link resolver software examples

SFX by Ex Libris (used by CARLI libraries) SwetsWise Linker by Swets ArticleLinker by Serial Solutions WebBridge by Innovative Interfaces LinkSource by EBSCO LinkSolver by Ovid Ulrichs Resource Linker by CSA

Link resolver software

Based on OpenURL standards Developed by Herbert Van de Sompel and Oren

Beit-Arie at the University of Ghent (Belgium)

Example URL == http://sfx3.exlibrisgroup.com:9003/library_ID?issn=0021-8537&date=2003&volume=44&issue=2&spage=241

• http://www.library.uiuc.edu/new/index.html

Reading Recommendation

Why OpenURL? D-Lib Magazine, May 2006Author’s AbstractThe improvement of access to scholarly literature caused by electronic journal

publishing quickly led to the wish for seamless linking to referenced articles. This article looks at the evolution of linking technologies with a particular focus on OpenURL, now a NISO standard. The implications for stakeholders in the supply chain are explored, including publishers, intermediaries, libraries and readers. The benefits, expectations and business drivers are examined. The article also highlights some novel, existing and potential future, uses, including increased user-empowerment and possibilities beyond referencing traditional bibliographic material.

http://www.dlib.org/dlib/may06/apps/05apps.html

Digital Asset Management

Software that functions parallel to the online catalog for: Digital slides (art,

science) Video clips Digital maps, etc.

Software examples:

CONTENTdmCumulus 5 WorkgroupDestinyExtensis PortfolioFLEXSTOR.dbGallery Systems EmbARKGreenstone Digital Library SoftwareInformix Media ManagementInsight Software SystemsLizardTech - Imaging SoftwareMadison Digital Image DatabaseSloozeThe Bulldog GroupThe Linux Portal Web-GraphicsWebware Corp (Mambo)

Digital asset collections

To explore from Illinois Wesleyan University: John Wesley Powell Collection of Pueblo Potteryhttp://collections.carli.illinois.edu/cdm4/index_iwu_enthno.php?CISOROOT=/

iwu_enthno

To explore at University of Illinois: Historical Maps Online -

http://images.library.uiuc.edu/projects/maps/

Teaching with Digital Content (resource for teachers) - http://images.library.uiuc.edu/projects/tdc/

Another form of digital collections

Institutional repositories capture and make available as much of the research output of an institution (i.e. a university) as possible. In the first instance this might include material such as research papers and electronic versions of documents such as theses, but may also include many of the digital assets generated by normal campus life, such as administrative documents, course notes, or learning objects.

Key reading:Open Society Institute Guide to Institutional Repositories- http://www.soros.org/openaccess/software/

SPARC The case for institutional repositories- http://www.arl.org/sparc/bm~doc/ir_final_release_102.pdf

Reading Recommendation

TechEssence http://techessence.info/

Activity – Building connections

Take a moment to think about technology at your home library

Identify:1. One person there whose work using IT you admire

- Write down three reasons why

2. One challenge you’d like to see your library address in the next year- Write down two specific ways you can use this trip to do problem-

solving & information-gathering related to that challenge

3. One strength you have that is an advantage to your home library

Some ideas for reading

Samples: The Shifted Librarian -

http://theshiftedlibrarian.com/ Karen G. Schneider’s

Free Range Librarian -freerangelibrarian.com/

Marshall Breeding’s Library Technology Guide blog -- http://librarytechnology.org/

Also his monthly columns in Computers in Libraries

Current Cites http://lists.webjunction.org/

currentcites/A monthly annotated

bibliography of key readings

Organizational Structure

Two Models Centralized technology unit

Systems – network, servers, large-scale software

Desktop support -- applications Decentralized technology specializations

University of IllinoisUrbana-Champaign

Washington University in St. Louis

Wellesley College

Northwestern University Libraries

University of Oregon Libraries

Millikin University

Examples of areas currently undergoing change: Technical Services Digital Collections E-Resources Management

Rapid change influences Organizational Structureand Expertise Needed

A Nimble Organization

Encourage cross-unit conversations and mini-projects

Use team-based management to bring together people Pilot projects – opportunity to experiment with

organizational structure Discover new leaders

Enable rapid response by providing authority to teams