technology lifecycle management bill weber vice president, programs & services gtsi
TRANSCRIPT
2
Technology Lifecycle Management
Multi-phased approach based on proven, repeatable processes, enabling government agenciesto extend the value of their IT infrastructure
3
Technology Lifecycle Management
Assess and Identify
Identify RBO administration, and data and application control requirements
Establish performance SLAs Build business case – high-level
design─ Anticipate costs and benefits
Build a detailed solution for the short and long term
4
Technology Lifecycle Management
Technology Acquisition
Decouple IT imperatives from traditional budget constraints
Create a performance-based services contract
Provision capacity based on service level agreements
5
Technology Lifecycle Management
Integrate and Implement
Migrate, file, print, e-mail, DNS, and DHCP servers
Compression and caching Performance and security
measurements Centralize software and PC updates
6
Technology Lifecycle Management
Support Services
Quarterly audits – performance driven─ Optimize more applications─ Add mobile devices─ Tighten SLAs
Ongoing onsite engineer/support─ Backup and restore
Maintenance─ Break/fix support─ Synchronize maintenance contracts
7
Technology Lifecycle Management
Technology Refresh
Technology rate of change─ IPv6─ Virtualization─ Integrate voice and e-mail
Assess historical performance and usage requirements─ Establish and manage refresh
schedule Refresh end of lifecycle hardware
8
Technology Lifecycle Management
Asset Disposal
Avoid disposal costs cutting into operating budgets
Employ best methods for data destruction
Comply with security, environmental, and DoD requirements and regulations
9
Technology Lifecycle Management
TLM offers
Framework to proactively manage all phase of the IT environment
Flexibility to respond to security requirements and government mandates
Determination of price/performance ratio for lower total cost of ownership
Ability to contract for IT as a service