technology plan presentation 9/8/2012
DESCRIPTION
Curt White, Director of Technology at YSC Presentation given to YSC Board of DirectorsTRANSCRIPT
TECHNOLOGY PLAN
2012-2013
CURT WHITE, THE NEW DIRECTOR OF TECHNOLOGY
NYU Engineering Program Director of Technology at Mental Health
Association of Virginia (MHAV) Campaign and organizational work for The
Democratic Party Personal interests in technology, engineering and
entrepreneurship
THE YSC TECHNOLOGY DEPARTMENT
Metrics, Cost-Benefit, Probabilities The Website/Database Technology Specialist Working with YSC departments and staff
GUIDING LOGIC: Technology solutions are ideal for a national organization
that serves a widely dispersed niche population
DATABASE SYSTEMS
DATA FLOW
WEBSITE
CONVIO
RAISERS EDGE
FINANCIAL EDGE
THE VALUE OF CRM (CONSTITUENT RELATIONSHIP MANAGEMENT)
Simplified and role specific staff dashboards for Convio Enter constituent info through website forms dynamically
Staff use CRM data View Search Modify
Constituents use CRM data View Search Modify
Automated custom reporting On CRM dashboard Imbedded in staff web-pages
WHAT DOES CRM MEAN FOR YSC?
Simplified and role specific staff dashboards for Convio Point of Contact Tracking
Giving Volunteering Tour De Pink, Teamraiser, Personal Page Campaign Online Resource Usage Staff phone and email interaction Event attendence Video/Multimedia viewing Social media
62,241 CONSTITUENTS
HOW?
1)
2)
3)
THE FUTURE: SALES FORCE APPS AND API
(APPLICATION PROGRAMMING
INTERFACE) Smart phone apps Online chat Webinar Voice to text eLearning Data visualization
http://appexchange.salesforce.com
MISCELLANEOUS: MIGRATE RAISERS EDGE AND
FINANCIAL EDGE
Remote serverSecurity reasonsFinancial reasons
Q&A
OFFICE TECHNOLOGY
MOVING TO THE CLOUDS
No more servers at 61 BroadwayMigrating EmailMicrosoft Office 365 OnlineRetiring Citrix
STORAGE Network storage (“W Drive”) to MS
Skydrive Dropbox to MS Skydrive Skydrive and MS Office 365 SharePoint
WEBSITE
A PLATFORM, NOT A FINAL PRODUCT
Access point Integration Compatibility and development Open source developer communities Interdepartmental
VENDOR LOCK-IN
The bane of all incoming IT staff
Charity Dynamics and ysctourdepink.org
Blue Fountain and youngsurvival.org
DRUPAL PARALLEL SITE
Integration with Convio Integration with Meetup.com Outside and internal development
ContractorsFreelancersVolunteersYSC IT Staff
Eventual migration
Q&A
MESSAGE BOARDS
HISTORY OF YSC MESSAGE BOARDS
Original YSC Message Boards (Pre 2005)
Old Invision Message Boards (2005-2011)
The Port (2011 to present)
BACK TO THE FUTURE: USING THE 2012 INVISION POWER BOARD PLATFORM
Example: http://community.breastcancer.org/Example: http://community.skype.com
GAINING TRUST: YSC’S CURRENT AND FUTURE EFFORTS TO ENSURE
SUCCESSFUL IMPLEMENTATION
CONCLUSION
ADAPTABILITY AND REALISM
Engineer proverb: cheaper, faster, better – pick two
Boy Scout Motto: Be Prepared
YSC INTERNAL TECH RESOURCES:
AN INFRASTRUCTURE INVESTMENT, NOT A MEANS TO AN END
FINALQ&A
http://www.youngsurvival.org/survivorlaunch/wp-content/uploads/2012/09/Technology-Plan-Presentation-9_8_2012.pptx