Developing library 2.0 using userdriven innovation

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Background – why?

Changing role for libraries The library want visitors Encourage network Empower people Ownership

web.2.0 > library 2.0 >3. place >Second home> Home 2.0

Case / pilot project: branch library

Working title: the homely library Make a new profile for the new branch

library in the old fisharbour

Feelings or values

Perhaps ?

Cosey

Trust

Recognizable

Safe

Unofficial

Relaxing

Meeting place

casual

Support of user needs When I travel From visitor to guest Privacy identification Make noise Silence Close the door Redecorate

Home

Methods: userdriven innovation

Understand and develop what respond to user needs

Users

Families Children Singles Students Middleclass

First user pitch: workshop

People

users: welmannered peopleNo children, only young adultsother families

Staff:young, helpfull, one reading loud for the children, ready to help but not approaching

The physical library

sofas to chill out on, bootball goal, the library as it is, study cells, efficient computers

Situations / activities

Reading groups, events that activate children,

filmevenings

First user pitch

We asked the wrong questions

YES! we made a mistake

Methods

Culture probesuitcase, camera, describe your home, the feeling ”being home”, core values

Sleep in at the library Antropologist making an survay in the

community

Analize the harvest Transform into a concept with

professional in the field Implemnet Cycle – ongoing process

Library H 02

Source of lifeEssential for lifeYou can float or You can diveCan have many forms but everybody understand itIt is everywhere”You never swim in the same water twice”