technology risk management simulation - mahesh
TRANSCRIPT
Transforming theWay We Learn.
Mahesh
1
2 Agenda
Trends in Learning
3
IT Risk Pro Game
2
Welcome to the latest pedagogy!
1
3 Emerging Trends in Learning
MOOCs
3
Personalized Learning
2
Flipped Classrooms
4 MOOCs - Challenges<5% completion rate on average!
Content Access
Experience??Coursera Completion Rate
5 In Summary…KNOWLEDGE SKILL
ACTION ??
6 Before Flying…
Diminishing Attention Spans…7
8 Maslow’s HierarchyTRADITIONAL
Maslow’s HierarchyTHE CURRENT MODEL…
9
So, what’s the solution…?
Gamifying learning?11
Gamifying learning?12
…No, Context is crucial!13
What we came up with…
IT Risk Pro Simulation15
Organizational ‘Thinking’16
IT Risk Pro Simulation17
Ready to Manage Risks of a Company?
18
19
Feels Familiar?19
Risk / Reward Ratios
20
PROCESS IMPROVEMENT EXPERIMENTS
RENEWAL TRANSFORMATION
Short-term profitability Long term growth
Shared Infrastructure
Business Solutions
20
Characterizing IT investments
21
Investment Type Drivers Sample initiatives
Transformation A core infrastructure that is inadequate for desired business model
- ERP implementation- Building data warehouses- Implementing middleware layer
Renewal Opportunity to reduce cost or raise quality of IT service
Upgrading technology standardsRetiring outdated systems and technologies
Process improvement Opportunity to improve operational performance
Employee self serveStreamlining IT processes
Experiments New technologies, new ideas, new processes, new business models
Testing demand for new productsTesting pricing strategy
21
22
Risks in an IT environment22
Value of Information
23
The value of information comes from the characteristics it possesses:
• Availability
• Accuracy
• Authenticity
• Confidentiality
• Integrity
• Utility
• Possession
23
Valuing Information
24
• Information value grows with use
• Information value is not stable•
Information value grows with accuracy•
Information increases in value when combined with other information
•Information value does not drop with use
24
25
Risk AssessmentQualitative Risk Assessment
Risk is defined in subjective, qualitative terms due to the uncertainty in likelihood and impact values.
Difficulties
1.Evaluating likelihood and impact of risks qualitatively, without bias.2.Same scales to be used in the assessment of multiple risks
25
Risk Management Strategies
26
MitigationFix the flaw or provide compensatory control to reduce the likelihood or impact associated with the flaw.
TransferenceTransference is the process of allowing another party to accept the risk on your behalf. This does not decrease the likelihood or fix any flaws, but it does reduce the overall impact on the organization.
AcceptanceAcceptance is the practice of simply allowing the system to operate with known risks.
AvoidanceAvoidance is the practice of removing the vulnerability of the system or remove the system itself.
26
Summary• Risk / Reward Ratio
• Create a portfolio of risks
• Develop a risk management plan
27
• MOOCs and e-learning good for democratizing content but lack experience
• Use Experience to motivate• Immersive gamification to engage with audience better• Provides a safe learning environment for managers• Converting a 2x2 matrix into an immersive game that
managers can play and learn at the same time
Key Takeaways28
Thank You
“To Experience is to Learn. Everything else is just information.”
Our Philosophy
29
Appendix
30
Co{de}tective!31
Our Offerings
32
We have three core experiential learning offerings -
1 2 3
Products Programs Pillars
32
Our Products
33
We enable continuous learning through a portfolio of experiential learning products
1
3
2
4
Business Simulation Animated Video Based Learning
Casestudy Platforms Gamified e-Learning Capsules
33
Our Programs
34
We offer 20+ off the shelf experiential learning training programs
Some of our simulation based training programs run by us under the four major themes -
• Leading Successful Change• The Adaptive Leadership Program• Leading Without Authority• Influencing Skills• Big Picture Thinking• Achieving Excellence in Strategy Execution
Leadership and Strategy
• Managing Projects for High Impact• Technology Risk Management• Managing Technology Transformation• Governing IT for Value Maximization
Technology Management
• Financial Acumen for Non-finance Managers
Finance and Accounting • Leading successful Sales Teams• Consultative Selling• Advance B2B Marketing
Sales and Marketing
34