// when transparency matters.

// Softwarefor Infrastructure and Service Management

in IT and Telecommunications

IT

Data Center

Telecom

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Contents:

4 | 5 What Drives Us

6 | 7 Overview of Solutions

8 | 9 Product Portfolio & Service Management

10 | 11 Asset & Configuration Management

12 | 13 IT Infrastructure Management

14 | 15 Data Center Infrastructure Management

16 | 17 Telecommunication Resource Inventory

18 | 19 Cable Management

20 | 21 Product Overview: FNT Command, FNT ServicePlanet

22 | 23 Product Overview: FNT CommandSMB, Value Packs

24 | 25 About Us

26 | 27 History/References

From left to right: Maximilian Kleine Brockhoff, SVP Sales Nikolaus Albrecht, CEO Dr. Jens Koch, SVP Finance and Human ResourcesHorst Haag, CTO

// when transparency matters.

IT and telecommunications are the lifeblood of modern enterprises. The associated infrastructure and services are mission-critical. Developing and upgrading them is vital for maintaining a competitive edge, but involves ever-increasing investment and substantial risks.One consequence of this scenario is the industrialization of IT. Businesses are taking a more professional approach to managing their IT and telecommunications resources, treating it in a similar way to their funding requirements and production capacity management.

An essential prerequisite is transparency throughout the organization. Only by having the relevant quantitative and qualitative information on assets available “at the push of a button” is it possible to synchronize resources and requirements, provide departments with new technologies and IT services in an efficient manner, and control IT processes effectively. In short, transparency is the basis for smart planning and control of operational expenditures and investment projects.

FNT software provides this transparency.

Fulfilling this promise is what motivates the FNT team every day.

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We have been specializing in delivering transparency since 1994. Early projects focused on documenting and planning physical assets, such as cabling, computers, and telecommu-nications networks. This soon grew to include configuration data and, in addition to visualizing the status quo, increasing-ly involved infrastructure optimization and the modeling and provision of services.

Today, we provide our customers with sophisticated, flexibly configurable standardized software and support for manag-ing IT and telecommunications solutions, data centers, and infrastructure.

// FNT Puts You in Control

Every IT service requires an infrastructure, which makes things complicated in practice. What is the current situation with regard to cabling and client configurations in foreign subsidiaries? Do servers, storage media, cooling systems, and power supplies in the relevant data centers have any spare ca-pacity? What exactly is the situation regarding physical and logical network resources? Which applications are being bun-dled to create services, and who uses these services within the organization? The situation is exacerbated by the exponential growth in data volume and increasing integration of external elements into internal services.

// Clear Visions Begin with Holistic Insight

IT has grown up. Management teams in modern enterprises are actively

promoting the industrialization of IT. As in a production environment, IT

managers must provide services faster and more efficiently in order to

improve their support for internal teams across a wide variety of tasks,

serve customers and partners faster, thereby strengthening the company’s

competitive position.

Valid, detailed information is crucial for efficient service and infrastructure management as well as for service desks.

FNT is committed to delivering such information. Visualiza-tion, optimization, industrialization – FNT software provides maximum insight into your company’s resources and poten-tial, allowing you to plan and operate your infrastructure ef-fectively.

Our experience, expertise, and professional tools, processes, and structures ensure that future FNT software develop-ment will continue to be of the highest quality. All key data about your IT assets is combined in an integrated data mod-el based on open interfaces to other systems, the API, and a special staging area. A library containing more than 50,000 predefined, logically consistent elements facilitates data capture. The result is valid, detailed information about your company’s potential and greater certainty and efficiency in the operation of infrastructure and provision of services, all at the push of a button.

Over 500 companies have already chosen FNT software as their central platform for optimizing and industrializing IT and telecommunications. We are proud of this fact, and it keeps us moving forward.

Why not see what we can do for you?

Your organization owes its success and competitive edge to high-

performance, reliable IT systems. But as you know, the devil is in the

details.

IP

Data Center Information Technology Telecommunicaton

PBX ERP Network Management LDAP Client

ManagementIT Portfolio Management ...

Business Processes (IT Service Management – Assurance – Fulfilment – Planning & Engineering – Lifecycle Management)

Monitoring

Auto

-Dis

cove

ry &

Ap

plic

atio

n Di

scov

ery

Connectivity

Connectivity

Connectivity

Conn

ectiv

ity

Business ServicesServices

ApplicationsVirtualization

LogicalPhysicalFacility

Integrated FNT Data Model

Unified Management System for Service, Configuration & Infrastructure

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// FNT Software Reflects these Requirements

The underlying data model ensures smooth interaction throughout the organization. All information, all items, and their relationships are available in one central repository with an open architecture – seamlessly, without duplication of ef-fort, with complete transparency, and with predefined inter-faces to other applications, such as the ERP system, service desks and help desks, telco systems, IT portfolio manage-ment systems, and many more.

This allows a correspondingly high degree of implementation flexibility. Some customers favor decentralized deployment of FNT‘s solutions in IT departments or infrastructure manage-ment for one specific task due to their powerful functionality. Other companies prefer a centrally managed implementation. Either way, your company will quickly enjoy the ongoing bene-fits of our modular, standardized software.

FNT develops proven solutions for all relevant task areas based on

a platform featuring a comprehensive, integrated data model. FNT

software thus equips individual teams and managers with powerful,

specialized tools that provide optimal support for IT, telecommunications,

and data center tasks and processes from a single source.

IT and infrastructure management involves a wide variety of tasks. Growth

in their scope and significance has led to differentiation and specialization.

Ultimately, though, everything still needs to work together.

// Solutions

Product Portfolio & Service ManagementIndustrialize your IT. Standardize and automate your services.

Asset & Configuration ManagementIdentify, control, and verify infrastructure and configurations.

IT Infrastructure ManagementOptimize your IT processes. Enhance management of your network, hardware, and software.

Data Center Infrastructure ManagementIncrease the efficiency of your data centers. Achieve total control of your data center resources.

Telecommunication Resource InventoryImprove the management of your network resources in the OSS. Boost efficiency and customer satisfaction.

Cable ManagementGet comprehensive insight into your cable and network infrastructure. Base your planning on seamless documentation.

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At the heart of the solution is a powerful, open database (SMDB). It acts as the control center of the IT service organi-zation and a central hub between IT, business activities, and service operations. Product managers and those responsible for product portfo-lios and services are provided with all the functions needed for defining standardized IT products as IT business services, modeling them using configurable modules, and providing them to end customers as an integrated service catalog. The underlying IT service assets are monitored throughout the entire lifecycle. All relevant information about your services,

// Product Portfolio & Service Management

The software solution for providing internal or external customers with

standardized business services via an enterprise-wide service catalog.

IT industrialization par excellence.

including infrastructure components, SLAs, customer-specif-ic configuration variants, fault evaluations, costing, contract dates, and history, is available and supports automated ser-vice creation and instantiation.

Interfaces for integration with ERP, ticketing, monitoring, and CMDB systems make it possible to define infrastructure components as configuration items and run comprehensive root-cause analyses in the event of faults. Tools for creating reports and dashboards round out the range of functions pro-vided by this solution.

Solution Features

Open service repository/service management database (SMDB)/service repository

Service and product modeling with a graphical modeling interface for method-based definition of standardized products, service assets, and services

Rule-based service provision and simple, flexible service configuration

Product and service catalog with all the necessary information for maximum support and automation of IT service management processes (SLAs, price information, etc.)

Managing and monitoring of all business services and service assets over the entire service lifecycle

Integrated dashboarding and reporting

Interfaces to other systems (monitoring, ERP, ticketing, CMDB)

“As a modern service provider, Controlware is committed to efficient

and flexible provision of customer-oriented IT services. We believe that

FNT ServicePlanet gives us the right methodology and an efficient tool for

providing our customers with high-quality, innovative service.”

Jacqueline Trouvain, Business Development Manager IT-Management

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Solution Features

Integrated view of all service assets and CIs over the entire service lifecycle, from planning to decommissioning, including historization

Functional support for identifying, controlling, checking, and monitoring all service assets and CIs

All logical and physical relationships associated with an IT service and service asset/CI are available in their respective representations (actual and planning states)

Coverage of the entire infrastructure (hardware, software, licenses, contracts, documents) and the interrelationships

Integrates easily into existing IT environments and provides information to all relevant ITIL® processes (e.g., incident, problem, and change management)

Integrated workflow (e.g., automated job management)

Enables efficient support of ITIL® processes

Provides all core information for automated service provisioning

“There is no doubt that the complexity of modern IT structures

is no longer manageable without integrated information

management. FNT’s software FNT Command is the key

management tool in our corporation, enabling us to meet

the daily challenge of ensuring seamless service provisioning.”

Ralf Gründer, Head of Network & Client Management, Bayer Business Services GmbH

Our solution provides a central configuration management system (CMS) covering all the configuration items (CIs) in your IT and telecommunications infrastructure needed for the provision of high-value IT services in line with ITIL®. You can therefore identify, control, and verify your entire logical and physical infrastructure in one standardized, dynami - cally expandable data model, including all CI interrelation-ships.

// Asset & Configuration Management

IT is not an end in itself. IT must help organizations to achieve their

business objectives more completely and efficiently. However, to gain

control of your IT processes, you first need to know your assets.

With this kind of support, ITIL® processes become truly efficient. You can plan changes and import them into the actual inventory after installation with a mouse click. Using the configuration items, you can also define responsibilities (ownership) and dependencies for your business processes, benefit from a valid, audit-proof database for conducting audits/reviews, thereby achieving true control over your live environment.

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Depending on the individual task and purpose, IT infrastructure is

viewed and managed in very different ways. The business view differs

from the technical view. Are infrastructure components, such as cables,

networks, servers, and storage, documented? Is there transparency around

virtualization, operating systems, and applications? Are licenses being

managed correctly? All aspects of the infrastructure must be managed in a

single system in order to achieve efficient management and planning and

to make the IT factory a reality.

// IT Infrastructure Management

Solution Features

Efficient analysis and planning of the IT environment thanks to an integrated component library containing over 50,000 active and passive IT components depicted in a photo-realistic manner

Terminal device and server management with evaluation of logical relationships

Integrated license and contract management

Storage, software, and application management

Planning and documentation of modern server environments, including physical and virtual servers

Representation and management of physical and logical network structures, including IPv4 and IPv6 address management, WAN, VLAN, and WLAN management

Open standard interfaces for mass and real-time data

FNT’s comprehensive, integrated data model and its library of over 50,000 configuration items (CIs) provide everything needed for fast documentation and planning of the entire IT infrastructure. IT assets are mapped together with software and application information. License and server management are also covered.

Total transparency is essential if you want to achieve maxi-mum savings. The FNT solution provides you with a holistic understanding of your infrastructure. You can analyze, plan, and organize your entire IT infrastructure using a single tool.

”Thanks to FNT Command, the IT system house of the

Federal Employment Agency is able to provide and

maintain operating data professionally in the central

data centers to a high quality standard.“

German Federal Employment Agency

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// Data Center Infrastructure Management

Data centers are the focal point of modern IT environments. IT and facility

components (cooling, power, etc.) come together here to form a functional

unit. Accordingly, integrated solutions are essential for achieving efficient,

reliable data center management. FNT provides next-generation data center

infrastructure management (DCIM) in the form of standardized software.

FNT’s Data Center Infrastructure Management (DCIM) solu-tion is the central management and optimization software for your data center. From building infrastructure (power, cooling, floorspace, etc.) and IT components (servers, storage, and network) down to the services (software, applications, services, and virtualization), FNT’s integrated DCIM solution enables a comprehensive view of all resources in your data center and provides transparency for the many complex MAC processes (move, add, change) in a typical data center.

Comprehensive linking of information to facilities, IT com-ponents, and business services makes it possible not only to

“With FNT Command, managers can carry out DCIM and network,

cabling and IP management. Because FNT provides monitoring and

asset management capabilities as part of FNT Command,

we consider this to be a complete DCIM suite.”

Katie Broderick, Andy Lawrence, 451 Research

determine the current status and workload, but also to fore-cast future utilization and power consumption. Similarly, you can identify underutilized (“ghost”) and orphaned servers and produce target/actual rack density comparisons.

Since the FNT data model captures everything up to the busi-ness service level, real-world costs can be calculated and used in invoices and reports. The inclusion of the physical layer, vi-sualization of the data center in a 3D footprint and in planning functions, plus sophisticated capacity analysis, enhance the efficiency and reliability of all data center operations. Inter- faces enable data exchange and integration with other systems.

Solution Features

Capacity, power, cooling, and space planning, including 3D footprint

Real-time power and temperature data

Detailed rack, server, and cabling planning

Simulations of modifications (including information about power consumption, floor structure, rack weight, etc.)

Management functions from the physical layer up to the business process layer

Dashboard-based analysis of important data center metrics

Open interfaces to other monitoring, accounting, and simulation systems (via API, IPMI, and SNMP), etc.

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Solution Features

Seamless integration across all description levels, from physical network to end-customer service, with an end-to-end view

Provides information on all relationships between resources, plus data on software applications, customers, and much more associated information

All types of line-based and wireless network technologies for transmission, access, cell phone, and cable networks and for satellite and radio/TV broadcast networks, such as OTN, SDH, PDH, SONET, WDM, ATM, MPLS, Ethernet, IP, VPN, xPON, FTTx, xDSL, HFC, WiFi, radio relay systems, and others

Clearly structured documentation and management of connections and services throughout the entire network

Autorouting functionality with extensive routing criteria and plausibility checks

Geo-referenced representation of networks (WebGIS integration)

Management of leased lines and dark fibers

As the central repository for network and service data, a telecommunication resource inventory contains all relevant resource information and forms the basis for all planning and engineering, service fulfillment, and service assurance processes. Tools, such as the graphical switch cabinet editor, the netspider, and geo-referenced representations (WebGIS), facilitate resource management. At the same time, you can meet your customers’ growing demands for seamless docu-mentation of the infrastructure.

// Telecommunication Resource Inventory

“FNT is both a reliable and competent partner, and

FNT Command is a modern, well-scalable inventory system

with complete coverage of our requirements.”

Ulrich Hoffmann, Division manager for the network development at Unitymedia KabelBW

Data connections are vital to communication, so a complete overview

of network and service status is essential at all times. FNT’s

Telecommunication Resource Inventory solution enables centralized,

integrated management of all network and service resources in the

telecommunications environment. As such, it forms the basis of a modern

OSS/BSS architecture.

A central repository provides you with all the relevant infor-mation, from the physical network through the logical net-work to the end-customer services. Back-office systems can be provided with network information via standardized inter-faces. The FNT solution delivers the transparency you need to improve your processes and enable integration and automa-tion. You can thus cut response times and increase customer satisfaction.

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Solution Features

Comprehensive graphical documentation and planning of entire cable routes, including all nodes, trays, tray sections, and ducts

Media-independent cable planning down to the level of individual glass fiber assignments, including junction boxes and splice plans

Comprehensive auto-routing functionality

Signal tracing across all devices and cables in both actual and planning views

Powerful planning and workflow functionality with plausibility checks and routing functions

Geo-referenced representation of networks (WebGIS integration)

Visualization of all cable routes using schematic network representations

“FNT Command is the central memory of our

communications infrastructure and is among

our 30 most critical airport IT systems.”

Klaus Schultz-Fademrecht, Senior Manager Networks, Fraport AG

FNT’s Cable Management solution allows you to document, plan, and manage any internal IT networks or cable and net-work infrastructures as part of inside plant management. In the outside plant management arena, it is equally easy to map extensive telecommunications and broadband networks (e.g. FTTx) in a wide-area, city, or local loop network. The func-tional bandwidth ranges from splice plan to signal tracing.

// Cable Management

Cables are superhighways for information, and cable networks form

the backbone of modern communications. FNT’s Cable Management

solution is the most comprehensive solution on the market and provides

full transparency into your cable and network infrastructures. All types

of topologies and technologies are geo-referenced or schematically

represented. Network maintenance, planning, modification, and expansion

all become significantly more efficient.

No matter how complex and heterogeneous network infra-structures are, all cable and network information is linked in the FNT data model and can be instantly evaluated. When in-cidents occur, troubleshooting is faster, and decisions about wiring cables to services can be based on hard facts.

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FNT Command is a highly functional, configurable software solution

that sets the technology benchmark for infrastructure management. As

such, FNT Command provides all the information your company needs in

order to deliver high-quality IT and telecommunications services. Like our

customers, we take an integrated approach to all resources, from cabling

through to service provisioning, so you have full insight into all your assets

– yesterday, today, and tomorrow.

// FNT Command – the Software Standard for Infrastructure Management

FNT Command doesn’t just provide transparency around “to-day.” Past incidents and planned modernization projects can be clearly documented for each item, forming a seamless pic-ture of the lifecycle. FNT Command’s workflow engine allows you to model, describe, implement, and control the many specific infrastructure management processes and tasks. In short, you don’t just visualize your IT infrastructure, you op-timize it.

FNT Command is organized into four main areas comprising multiple modules and is flexibly configurable. The right solutions for your company are thus available as part of a packaged software product. The modern Web front end featuring Java middleware greatly facilitates rollout and deployment.

FNT Command – the Four Main Areas

C base C base brings together important basic functions required for the deployment and administration of FNT Command. They include real estate/zone management, extensive CI libraries, a workflow engine, actual/planned instances, user manage-ment, and asset, lifecycle, and accessory management.

C line C line enables the management of complex structures in your IT and telecommunications infrastructure. All assets can be connected physically as well as logically, thereby creating seamless transparency across the network. Functions include cable description (including additional information, such as lengths, attenuation, material, etc.), trays, signal tracing for ports, realistic switch cabinet representations, netspiders, geo-referencing, connection matrix, inventory management, etc.

C logic C logic contains modules that allow you to depict the relation-ship between services and physical infrastructure as a basic service or end-customer service in a seamless manner. In ad-dition, special modules are available for managing air condi-tioning, power supplies, clients, data centers, carriers, signals, and connections (including telephone services). The Query Ed-itor module can be used to generate individual reports about all aspects.

C gateC gate is used to provide IT tools and software products from leading vendors via corresponding interfaces. FNT provides in-terfaces to SAP, SMS, eHealth, Remedy, Peregrine, and other solutions. An API (application programming interface) opens up additional integration options. FNT also provides a staging area with interfaces to various systems using a visual editor. No programming is required, thus simplifying data exchange with FNT Command.

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You can model and define your services in a homogeneous environment supported by corresponding methods, integrate existing service components, and manage and control the en-tire lifecycle. FNT ServicePlanet provides you with support for literally all your service management business processes.

// To Industrialize Your IT Operations, You Need FNT ServicePlanet

Training CoursesThree-day training courses are available for learning about the basic functions of our software. In addition, more advanced training is provided for all specialist areas and modules.

FNT ValuePacksThe result counts! We know how best to roll out and integrate FNT software. Our FNT ValuePacks let you benefit from these best practice insights. We provide fixed-price support during implementation and operation, including data consolidation, managed services, third-party system integration, meth-od-based product definition, and interface customization.

// Our Standardized Software Offers Fast Deployment

FNT ServicePlanet is a state-of-the-art platform for product portfolio and

service management. It is ideal for IT departments and service providers

that deliver standardized services and products as an IT factory.

Before the first service is provided to internal or external cus-tomers, your product and portfolio managers need to define product structures and composition. In order to maximize cost efficiency in production and operation, you can use predefined basic modules to create new services. The defined products can then be provided in many different variations to a range of customers via unique, rule-based service creation (instantia-tion of services). All information related to products, services, and customers is held centrally in FNT ServicePlanet.

FNT software is used in service and infrastructure departments in over

500 companies worldwide. FNT software solutions are developed in close

coordination with customers based on current market and technology

trends. The greatest strengths of our standardized software are

powerful functionality and outstanding quality. New possibilities bring

unprecedented transparency to your work and deliver a fast return on

investment.

Integration PartnersUsers of FNT software who wish to outsource setup, opera-tion, and integration of the software in whole or in part have the option of working with certified FNT partners.

FNT CommandSMBIT management in the cloud and as a service. We also provide our standard software to SMEs as a cloud solution. This re-duces costs and simultaneously increases flexibility and scal-ability of use. Service level agreements and data storage in highly secure data centers ensure operational reliability and legal peace of mind.

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Powerful IT systems and infrastructure have become essen-tial for sustained market success. Based on this insight, we have been transparency specialists since 1994. The FNT team develops software that allows IT and telecommunications service providers to gain a detailed understanding of their capabilities and to manage and optimize their infrastructure and services in a targeted manner. Ultimately, it’s about help-ing companies keep their promises.

FNT is an owner-operated, independent company currently employing over 200 employees at multiple sites in Germany,

// We Help You Keep Your Promises to Customers

Close to Customers,

Close to the Latest Technical

Developments

The FNT team is supported by internationally renowned partners when developing our so-phisticated software, extending our libraries, and working with customers:

Business Partners Alcatel Lucent BAZY Trading and Contracting Co. Bellintegrator Controlware GmbH CROC Inc. Datentechnik Moll GmbH Eirteic FiberOpto Asia Pte G-DAS Ltd. Heldele GmbH iXperta Lucent Microtest OOO NABS Integrated Technical Services NVision Group Open Technologies Paul Wagner et Fils S.A. R~Nets Röwaplan AG Stele Infotech Technoserv TeleExcellence AG Unitel Engineering

Technology Partners Altova GmbH bluEDGE Methodik GmbH Hewlett Packard Infosim Intel Oracle

No matter what industry you are in, or whether your organization is large

or small, every day your company promises to provide customers with a

reliable service. And no customer likes to be disappointed. Companies

therefore need to understand their options and capabilities.

the U.S., Singapore, Moscow, and Dubai. Our focus is on de-veloping professional, standardized software solutions for IT management that provide state-of-the-art tools and meth-ods for infrastructure and service management. Everything we do is subject to rigorous quality criteria.

IT departments in more than 500 companies and more than half of all DAX 30 companies in Germany rely on FNT’s mod-ular, flexibly configurable software. They benefit from greater reliability, increased efficiency, and higher quality in IT proj-ects and for providing mission-critical business services.

01020

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// FNT – a Success Story // References

Automobile Industry Audi BMW Daimler John Deere Norma Group Porsche Schenck Volkswagen

Banking and Insurance

Bausparkasse Schwäbisch-Hall Bayerische Landesbank Commerzbank Deutsche Bank Deutsche Börse Deutsche Bundesbank ERGO Versicherungsgruppe Erste Group Bank Finanz Informatik First Data gkv Informatik HSH Nordbank AG HUK Coburg ITSCare Provinzial Versicherung Raiffeisen Informatik (Wien) Uni Credit Group WWK Versicherungen

Chemical/ Pharmaceutical Industries

Bayer Boehringer Ingelheim Evonik Merck KBaA Sanofi

Energy EnBW Energie Steiermark E.ON Gazprom IEC Israel Electric Corp. RWE Power Shell Transnet BW UNECO (Moskau) Wien Energie

Airports Flughafen Düsseldorf Flughafen Hamburg Flughafen Stuttgart Flughafen Hannover Flughafen Köln/Bonn Flughafen München Fraport Flughafen Frankfurt

Hospitals

Donau-Ries Klinik Inselspital Bern Klinikum Darmstadt University Hospital Aachen University Hospital Munich University Hospital Ulm

Media

Arvato (Bertelsmann) ARD Axel Springer Heinrich Bauer Verlag ProSiebenSat.1 SWR WDR ZDF

Manufacturing

Airbus Jungheinrich Krones MTU Osram Siemens Voest-Alpine Wincor Nixdorf

Telecommunications and IT Service Providers

Alcatel Lucent Atos IT Solutions and Services Beltelecom (Belarus) Controlware CoreSite Etisalat Fujitsu TDS Hewlett-Packard H3G

IBM I.T.E.N.O.S. Kartel Liberty Global Media Broadcast Pfalzkom MANET RTRS Swisscom STC Saudi Telecom TelX T-Systems unitymedia kabel bw Versatel Vodafone D2

Public Institutions Bavarian State Agency for Statistics Bavarian State Offi ce for Taxes Berlin Police Bundespolizei Canton Aargau City of München City of Zürich City of Dortmund City of Stuttgart Dataport Deutsche Rente Dubai Customs EKOM 21 – KGRZ Hessen German Federal Employment Agency German Armed Forces Federal State of Thuringa United Nations

Mail Order and Bulk Mailers

EDEKA Eurogate GmbH & Co. KgaA Home Shopping Europe GmbH Otto

Universities/Reseach Establishments Deutsches Elektronen-Synchrotron Forschungszentrum Karlsruhe GSI Darmstadt Montclair State University (USA) RWTH Aachen University of Bern University of Hamburg

Establishment of FNT Dubai and FNT Moscow

2013 Launch of platform for product portfolio and service management

Establishment of FNT Singapore

200 employees

Addition of third building at headquarters site

2011 Establishment of FNT USA

Launch of Web-based architecture

Establishment of FNT offices in Berlin, Dusseldorf, Frankfurt and Munich

2001 Move to new FNT headquarters in Ellwangen

2000 Expansion of the integrative FNT data model

1996 Release of NFM C600

Launch of Command 2000

Establishment of FNT GmbH in Ellwangen

International expansion

Establishment of company and

development of products

Growing customer base

Extended solution portfolio

Expansion

of software portfolio

Expansion

Repositioning as

software developer

2004

2014

1994

© 2015 FNT GmbH. All rights reserved. All texts, images, and other works published in this document are subject to the copyright protection of FNT GmbH, Ellwangen, Germany, unless indicated otherwise. Any duplication, distribution, storage, transfer, transmission, reproduction, or sharing of this content without the written permission of FNT GmbH is prohibited. Information contained in this publication may be modified without prior notification. Decorative images: istockphoto and shutterstock.

FNT GmbH

Röhlinger Strasse 11 // 73479 Ellwangen // Germany // Phone +49 7961 9039-0 // Fax +49 7961 9039-439 // info@fntsoftware.com // www.fntsoftware.com

Locations

Ellwangen (Headquarters)FNT GmbHRöhlinger Strasse 1173479 EllwangenPhone +49 7961 9039-0Fax +49 7961 9039-439www.fntsoftware.cominfo@fntsoftware.com

MunichFNT GmbHLandsberger Strasse 40281241 MunichPhone +49 7961 9039-0 Fax +49 7961 9039-439

BerlinFNT GmbHAdlergestell 12912439 BerlinPhone +49 7961 9039-0 Fax +49 7961 9039-439

DusseldorfFNT GmbHGrubenstrasse 6-842579 HeiligenhausPhone +49 7961 9039-0 Fax +49 7961 9039-439

FrankfurtFNT GmbHAzenio Business Center EschbornMergenthaler Allee 73 – 7565760 EschbornPhone +49 7961 9039-0 Fax +49 7961 9039-439

USAFNT Solutions Inc.1 Gatehall DriveParsippany, NJ 07054Phone +1 973.590.2627

SingaporeFNT Solutions Pte LtdShaw Centre, 1 Scotts Road #21-10Singapore 228208Phone +65 6562 8288

DubaiFNT Software JLTUnit 306HDS Business Centre (M)Jumeirah Lake TowersDubai