telephone delivery conversation worksheet - eslflow · telephone delivery conversation answers 3...
TRANSCRIPT
Telephone conversation about a delivery
3
I’m calling about a delivery I …………………………
My name’s John Doe.
1 making a call Hello, this is Mike’s Delivery Service. How can I………….. you today?
2
7
6
Ok. I’m ……………….. I’ll be there in 15 minutes
4
John Doe. Alright. I have it right here. But I’m ………………………..
5
Thanks so much. I really ……………………. your help.
Complete the telephone conversation between a delivery man and his customer.
8
That’s no problem. I really …………………… for my customers
eslflow.com
Oh. I really need it ………………… …………………..Could you
……………….here really soon?
appreciate on my way get itas soon as possible
try to do my best help haven’t received running late
Telephone delivery conversation answers
3
I’m calling about a delivery I haven’t received.
My name’s John Doe.
1 making a call
Hello, this is Mike’s Delivery Service. How can I help you today?
2
7
6
Ok. I’m on my way. I’ll be there in 15 minutes
4
John Doe. Alright. I have it right here. But I’m running
late.
5
Thanks so much. I really appreciate that.
Complete the telephone conversation between a delivery man and his customer.
8
That’s no problem. I really tryto do my best for my customers
eslflow.com
Oh. I really need it as soon as possible. Could you get it herereally soon?