8/14/2019 Telesphere-Nevada-Productivity

1/1

BUSINESS COMMUNICATIONS. SIMPLIFIED.

| www.TELESPHERE.com | CALL 888.MY.SPHERE (697.7437)

SUCCESS STORY

nBENEFITS

nCOMPANY PROFILE

There is a non-profit organization in Southern Nevada that grantsthe wishes of children with life-threatening medical conditions toenrich the human experience with hope, strength and joy. To carryout this mission, the organizations 8 employees must maintain 24x7communications with up to 40 wish families at any given time andoperate the Wish Family Emergency Hotline. The organizationsPresident remarked, In an emergency situation, we cannot afforddelays. For a rush wish or child waiting to meet a celebrity, swiftcommunication is vitally important.

With the organizations original phone system, staff would be unableto return phone calls due to poor audio quality in message recordings

or poor caller enunciation of the callback number. The cost of amissed call might mean the loss of donor dollars or the delay of achilds wish. Employees found themselves losing minutes daily to jotdown phone message details with pen and paper.

NEVADA NON-PROFIT EXPERIENCES THE

POWER OF ENHANCED PRODUCTIVITY

WITH TELESPHERECOMPLETE

nPRODUCTS AND SERVICES

Simultaneous Ring Incoming calls ring on multiple designated

lines to reduce instances of missed calls.

Voicemail to Email After a day of back-to-back meetings, staff canreview all of their voicemails by simply clicking on the messages in

their email inboxes.

Call Forwarding After business hours, staff can receive callsfrom the hotline to personal cell phones and home phones, so wishfamilies can stay in touch 24x7.

Disaster Recovery With a disaster plan in place, the organizationcan function normally, so no childs wish is left on hold.

Increased Productivity Thenon-profit organization is anestimated 20% more productive dto Telespheres advanced features

Cost Savings In addition toTelespheres in-kind donation, theorganization saves an estimated$10,000 annually in theirtelecommunications budget.

Reduced Errors Telespheresservice decreases the possibility human error, said the organizatioPresident. Anything that achievesthat is invaluable.

nSOLUTION

As part of Telespheres commitment to the Las Vegas community, thecompany offered the non-profit organization its popular TelesphereComplete solution, an in-kind donation valued at over $20,000 invoice and data services, equipment and ongoing service. A leader inthe non-profit organization recalled, During installation, we found

that our building did not have the necessary wiring. Telesphere tookcare of everything. Everyone was extremely courteous, making thetransition very, very simple. They were supportive throughout theprocess and made sure everything ran smoothly.