ten point program ( key performance indices ) vijay l sonavane executive director (dist,cp ), msedcl
TRANSCRIPT
Ten Point Ten Point ProgramProgram
( Key Performance Indices )( Key Performance Indices )
Vijay L SonavaneExecutive Director (Dist,CP ) , MSEDCL
Electrification of State (3.08 Lakh Sq. Km.)
Industrialisation / Green Revolution
Urban / Rural Maharashtra Development
30/62.5/120/140/200/210/500 MW sets.
132/220/400 kV & +/-500 kV HVDC.
On 6th June 2005On 6th June 2005
MSEBMSEB
MSPGCLMSPGCL
MSETCLMSETCL
MSEDCLMSEDCL
MSEBHCLMSEBHCL
MSEB Heritage : 20th June 1960 to 5th June 2005
Demand Supply Gap of 3500 to 4000 MW
High T&D Loss – 35.2% (04-05)
Low Collection Efficiency – 90.03%
Inability to Upgrade T&D Infrastructure
Pending applications for connections
Loss making Entity (Rs.1500Cr.)
Poor consumer services
No 13 SEB
Problems of Maharashtra Power Sector Problems of Maharashtra Power Sector
You should know thisYou should know this
Cost of fuel for Generation: 103 ps/unit
Cost of Power Purchase: 198 ps/unit
Weighted AVG: 130 ps/unit
Cost of fixed charges: 86 ps/unit
(Estt.,A&G,O&M,Int.,Dep.)
Total Cost @EHV : 216 ps/unit
Losses 35.28 % Cost = 216 / 0.6472 = 333 ps/unit
Cost of T&D losses = 333 – 216 = 117 ps/unit
FY AT&C Losses Collection Eff
01-02 51% 91%
02-03 46% 96%
03-04 44% 96%
04-05 35% 100%
Delhi Reforms (NDPL)Delhi Reforms (NDPL)
1. Transformer failures reduced from 272 to 248 in NDPL and from
513 to 259 in BRPL
2. Consumer complaints / day reduced from 4000 to 2500
3. Distribution capacity addition 80 MVA / 350 MVA / 490 MVA in FY
03 / 04 / 05
Vision without action Vision without action
is merely a dreamis merely a dream
Action without vision Action without vision
merely passes timemerely passes time
Vision with action Vision with action
can change the can change the OrganisationOrganisation
1. We, as a professional company, rededicate ourselves to serve all our
customers by extending reliable and quality power supply at reasonable
and competitive tariffs so as to boost agricultural, industrial and overall
economic development of Maharashtra.
2. We commit to Honesty, Integrity and Transparency in actions to achieve
higher standards of Consumer Satisfaction.
3. We aim at achieving technological excellence and financial turnaround for
the overall benefit of the customers.
MSEDCL’S MISSION STATEMENTMSEDCL’S MISSION STATEMENT
4. We will strive hard for system improvement and stress upon preventive
maintenance.
5. We will ruthlessly curb the theft of electricity.
6. We will encourage and support energy savings activities and Demand
Side Management thereby optimizing the use of electricity.
7. We will fulfill our commitment to society by improving quality of life.
MSEDCL’SMSEDCL’S MISSION STATEMENT MISSION STATEMENT cont….cont….
Tariffs Tariffs
Generation Tariffs : Rs.1.36 / unit
Transmission Tariffs : 19 paise / unit transmitted
MSEDCL purchases
4000 MUs from MSPGCL (Rs. 544 Cr)
1700 MUs (Rs. 357 Cr) from outside
Transmission charges for 5700 MUs (Rs. 108 Cr)
MSEDCL will have to pay Rs. 1009 Cr. / month
Our revenue should go beyond Rs. 1300 Cr / month
Capacity Addition ProgramCapacity Addition Program
Project Capacity(MW) Start
Parali-I 250 Apr-06
Paras-I 250 Sep-06
Dabhol 740/2100 May-06/Oct-06
Parali-II* 250 Dec-08
Paras-II* 250 Jan-09
KHPKD* 500 Mar-09
BHSWL* 2x500 Mar-10
Koradi* 2x500 Mar-10
CHDPR* 500 May-10
Dhopawe* 2x800 Aug-10
Uran Gas* 1040 Jul-08
Talegaon CCPP* 1400 Jan-09
T & D Infrastructure UpgradationT & D Infrastructure Upgradation
MSETCL work plan of Rs.4940 Crs. 65 S/stns,3800 Ckt. km line, 11500
MVA transmission capacity,850 MVAR Capacitors (2009-10)
PGCIL plan of Rs.4400 Crs. upto 2009-10
MSEDCL work plan of Rs.11424 Crs,836 nos. of 33/ 11kV S/stns. 76753 DTCs by
2009-10
CPSU power purchase agreements of 2036 MW
Ghatghar 250 MW to start in Oct-2006
Long tern power purchase proposal of 4000 MW under process
““Whatever you do, Whatever you do,
may be insignificant, may be insignificant,
but it is very but it is very
importantimportant
that you do it”that you do it”
- - Mahatma GandhiMahatma Gandhi
Major transactions between Consumer and Major transactions between Consumer and MSEDCLMSEDCL
Before supply Connection (supply and meter) Estimation charges (connection charges/deposits) Execution of works
Regular Meter reading Bill Consumer care center
Occasional Outage Voltage complaint Meter problem High bill complaint Responding to letters Execution of works (Maintenance)
Service QualityService Quality
Important to consumers
Controllable by utilities.
Measurable by regulators.
Key Performance Index (KPI) should be:
Quantified (measurable) not qualitative
Objective (not subjective) independent of persons
Time and Resource bound
(Days/money/people/equipment etc)
KPIs to be monitored by field offices
KKPIs to be monitored by Head Office (key KPIs)
1 - Ensuring Reliable & Quality Power Supply 1 - Ensuring Reliable & Quality Power Supply
Programs
Preventive Maintenance:
Identification of problems feeders in each sub-division
Pre-mansoon Work (Tree cutting)
Repair: loose / long span
Arrange repairs and preventive maintenance during planned Load shedding
DTC maintenance – Oil level checking
Reduce loading on DTCs /Install new DTCs ( 100% Diversity)
Action plan for prevention of DTC failure & quick replacement of DTCs,Monitoring through DSS control room
Reduce length of LT line / HT:LT ratio
Capacitor Maintenance
Renovation & Modernisation Schemes for:
Breakers, CTs, Capacitors,HT,LT lines ,indoor to Outdoor S/stn equipments
1. CAIDI: Consumer Average Interruption Duration Index
2. SAIFI : System Average Interruption Frequency Index
3. SAIDI: System Average Interruption Duration Index
4. Number of Interruptions per 100 Ckt Km of 11kV Line
5. Percentage DTC failure
KKPIs KKPIs
System Average Interruption Duration Index. (SAIDI) Indicates how long during the year energy is not supplied (Average per Consumer) By dividing sum of all sustained consumer interruption durations by total No. of consumers
( ri Ni/ Nt)
System Average Interruption Frequency Index (SAIFI) indicates how many times in a year energy is not supplied (ENS) By dividing Total No. of all sustained consumer interruption durations by total No. of consumers
(Ni/ Nt)
Consumer Average Interruption Duration Index (CAIDI) Indicates average time of interruption
By dividing sum of all sustained consumer interruption durations by total No. of interrupted consumers ( riNi / Ni)
SAIDI : Duration of outage SAIFI : Frequency of outage CAIDI : Consumer Interruption average time
SAIDI=SAIFI*CAIDI
2 - PROACTIVE DISTRIBUTION NETWORK PLANNING2 - PROACTIVE DISTRIBUTION NETWORK PLANNING Programs:
S/Dn. wise information about Load Profile & Demand growth
Load forecasting for next five years
S/Dn wise Infrastructure up gradation plan.
Circlewise viable financing plan.
Monitoring system for construction work plan & financial plan
1. Project implementation w.r.t. construction work plan & financial plan
KKPIKKPI
3 - Consumer Grievances Redressal System 3 - Consumer Grievances Redressal System
Programs:
Complaint book at G.P./ S/Dn. / Section Office & J.M./ J.E. to visit these offices
and redress complaints
CFC at 50 S/Dns. to be expanded to 500 S/Dns. Consumers have Single Window
Grievance Solving facility for
For new connection /change of name in time
Billing complaint/other complaints be resolved in specified time
Call centers to be established in all major towns, Municipal Corporations
KKPIKKPI
Pending RCI Consumer’s Connections
4 - 4 - DISTRIBUTION LOSS REDUCTIONDISTRIBUTION LOSS REDUCTION
Programs :
Energy accounting of all levels
DTC metering / 100 % consumer metering
Theft cases including abetment
HVDS
Alternate meter reading by outsource agency
Mini franchisee scheme
NSC information (in time) to IT
Monitoring of temporary connection to builders / commercial establishments
DRUM Project (10 Divisions )
5 - 5 - IMPROVEMENT IN COLLECTION EFFICIENCY IMPROVEMENT IN COLLECTION EFFICIENCY
Programs
Elimination of average/abnormal bill
Timely feeding of NSC report and first bill issue
Monitoring of consumers to whom installments are granted
Collection as per target
100% disconnection above Rs 5000/- arrears
Reduction of live arrears / P.D. arrears
Early disposal of B-80 Cases
Spot billing
Action on PD consumers declared live/verification & police cases
ATM Cash Collection Centers
e-payment / drop boxes
KKPIsKKPIs
1. Collection efficiency
2. Normal billing percentage
3. PD arrears reduction
4. Cases pending for disconnection with arrears above Rs.5000/-
6 - Profit Center 6 - Profit Center
Programs
Allocation of budget to circle
Monitoring income and expense vis-a vis budget
Analysing variation in income/expenditure
Quarterly review of profit center
Comparing distribution losses with respect to targets
1. Profit Rs (Qtrly)
KKPIKKPI
7 - Using technical advances and computerisation for improving 7 - Using technical advances and computerisation for improving efficiency/accountability/customer satisfaction efficiency/accountability/customer satisfaction
Programs
Implementation of MIS,DA,AMR
e-billing , online payment , SEVAK ATM, Bill junction /Bill desk
e-tendering
GIS network mapping
8 - Improved services to AG consumers8 - Improved services to AG consumers
Programs
Reduce pending Ag connections (Krishi Vikas & paid pending)
DTC failure rate reduction by routine maintenance of DTC during LS period
Timely Ag NSC report to IT
1. Pending AG connections
KKPIKKPI
9 - Improvement in working conditions of employees9 - Improvement in working conditions of employees
Programs
Compulsory use of safety T&P (Earthing,Zoola,Hand gloves,Insulated pliers)
Reduction in No. of accidents ( Fatal/Non-fatal)
Timely payment of TA bill / Advances / CPF / Gratuity / Dues / Increments etc.
Work culture / boosting employee moral by motivation
Honesty/Integrity/Hardwork to be rewarded
Special training programs to improve costumer services & tech capabilities
Mobile training program
Regular communication with employees :Varta
Uniform for all employees
1. No of electrical accidents employees/outsiders
2. Training of employees (Nos & mandays)
3. Reduction in employees grievances
KKPIsKKPIs
10 - DSM and Load Management 10 - DSM and Load Management
Programs
Single phasing scheme:10000 Villages
Special feeders for Gaothans :10000 Villages
Akshay Prakash Yojna:500+ Villages
Reactive Power Management through Capacitors:3898 MVAR
Energy Saving Scheme for R/C/I/Public Lighting (CFL)
Load Sharing Concept
Nos. of Akshay Prakash villages
KKPIKKPI