tender for - bank of india tender fore...c) the two covers should be sealed in main cover. the...

30
- 1 - आंचलिक काााि , इंदौर अंचि , 345,पीू -4, की3म नं ..54, . बी . रोड , इंदौर 452010 फोन नं .. 0731-2445105, 2445106 फै सs नं .. 0731 - 2445145 TENDER FOR Annual Maintenance Contract for House Keeping and service equipments in the Bank of India’s Building & Residential Building STAR HOUSE at Plot NO 9-RC, Scheme No 134 Indore. Issued to M/s.________________________________ ___________________________ ___________________________ ___________________________ VENDORS TO NOTE: 1) Last Date of submission of Tender 24.07.2017 UPTO 03.00 HRS 2) Opening of Cover-I 24.07.2017 15:00HRS 3) Opening of Cover-II will be informed accordingly.

Upload: vuongkien

Post on 13-Apr-2018

213 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 1 -

आचंलिक कार्ाािर् ,इंदौर अचंि , 345,पीर्-ू4, स्की3म नं..54, ए .बी.रोड , इंदौर – 452010

फोन न.ं. 0731-2445105, 2445106 फैक्सs नं.. 0731-2445145

TENDER FOR

Annual Maintenance Contract for House

Keeping and service equipments in the Bank

of India’s Building & Residential Building

STAR HOUSE at Plot NO 9-RC, Scheme No

134 Indore.

Issued to

M/s.________________________________

___________________________

___________________________

___________________________

VENDORS TO NOTE: 1) Last Date of submission of Tender 24.07.2017 UPTO 03.00 HRS

2) Opening of Cover-I 24.07.2017 15:00HRS

3) Opening of Cover-II will be informed accordingly.

Page 2: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 2 -

आचंलिक कार्ाािर् ,इंदौर अचंि , 345,पीर्-ू4, स्कीoम नं..54, ए .बी.रोड , इंदौर – 452010

फोन न.ं. 0731-2445105, 2445106 फैक्सl नं.. 0731-2445145

IND/CSD/ Date: 01.07.2017

Notice of Invitation of Tender

To

M/s._____________________________

_________________________________

_________________________________

Dear Sirs,

Tender for Annual Maintenance Contract for House Keeping and operation of equipments

in Bank of India’s Building & Residential Building STAR HOUSE at Plot NO 9-RC, Scheme No 134 Indore.

Bank of India hereby invites tender for the above work. Tender Document can be obtained from address mentioned below up to 24.07.2017 during working hours of the office or same can be downloaded from our website www.bankofindia.com. The applicant should pay application form cost of Rs.1000/- by DD only favouring Bank of India along with tender, kept in separate cover.

The Dy General Manager, Bank of India, Corporate Service Department, 3rd Ground floor, Bank of India building, Plot No.9-RC, Scheme No 134 , Indore - 452010 .

2. Submission of Bids :

The bidder should submit the bid in one sealed main cover containing two separate sealed covers and these two covers shall be superscribed as “Cover-I” (Technical Bid) and “Cover-II”( Price Bid) respectively.

a) The bidder should clearly write on cover – I the words “Technical Bid for Annual Maintenance Contract” at Bank of India’s Building & Residential Building STAR HOUSE at Plot NO 9-RC, Scheme No 134 Indore. The said cover shall contain Part-I i.e. Technical bid and conditions/clarifications etc. if any, which the tenderer may put in relation to the tender. The earnest money deposit amounting to Rs.1,00,000/- (Rupees One lakh only) in the form of Bank Demand Draft/payorder on any scheduled bank drawn in favour of Bank of India should be submitted in cover-I of the tender. No other mode of payment will be accepted.

b) The bidder should clearly write on cover – II the words “Price Bid for Annual Maintenance Contract” at Bank of India’s Building & Residential Building STAR HOUSE at Plot NO 9-RC, Scheme No 134 Indore. Any condition mentioned in the cover shall be taken as Nil and it will not be taken into consideration for evaluation of the tender.

Page 3: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract” at Bank of India’s Building & Residential Building STAR HOUSE at Plot NO 9-RC, Scheme No 134 Indore.

3. All the covers shall be addressed to The Dy General Manager, Bank of India, Corporate Service Department, 3rd Ground floor, Bank of India building, Plot No.9-RC, Scheme No 134 , Indore - 452010

4. If all the envelopes are not sealed and marked as mentioned above, Bank of India shall assume no responsibility for the misplacement or premature opening of the bid. 5. Time and Date of Submission of Tender – On or before 03.00 PM on 24.07.2017. 6. Tender shall be valid for the period of 90 days from the date of opening of cover II (Price Bid) of the tender, and it shall remain binding upon the bidder and may be accepted at any time before the expiry of such period. EMD will be forfeited if the bidder withdraws the offer before expiry of the said period.

7. Contract Period : Initial period of 12 months from date of commencement of work and subsequent extension of contract, if any will be by mutual negotiations between the Bank and Maintenance Contractor. The bidder shall quote rates for 3 years on monthly basis. The Bank reserves the right of not extending the contract beyond the said contract period. 8. Time and date of opening of tender: Technical Bid (Cover-I) will be opened on 24.07.2017 at 15:30Hrs. Price Bid (Cover-II) will be opened separately.

All taxes including GST, the sales tax/VAT or any other tax on material or finished works like service tax, work’s contract tax, turn over tax etc. in respect of this contract shall be payable by the contractor and the Bank will not be liable for any claim whatsoever in this respect.

9. The Bank discourages the stipulation of any conditions by the tenderer. However, in case the tenderer wishes to include any condition/clarification/covering letter while tendering for the work, the same will have to form part of commercial bid and submit the same in duplicate in a separate sealed cover (Cover I). The commercial bid together with clarifications, conditions, etc. if any will be examined and the conditions that are acceptable to the bank will be intimated to the tenderers. 10. The Bank is not bound to accept the lowest or any tender and reserves the right to accept or reject any or all tenders, either in whole or in part without assigning any reason whatsoever for doing so.

Yours faithfully,

Dy GENERAL MANAGER

Page 4: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 4 -

QUALIFICATION CRITERIA FOR PARTICIPATING IN TENDER PROCESS

i) Average Annual Financial turnover during last 3 years, ending 31st

March, 2017 should be at least Rs. 60 lacs

ii) Experience of successfully carrying out similar work for last 5 years ending

31.03.2017 should be either of following.

Three similar “work” costing not less than Rs. 24.0 lacs

Or

Two similar “work” costing not less than Rs. 36.0 lacs

Or

One similar “work” not less than Rs. 60.00 lacs

(“Similar work” means housekeeping and maintenance of high rise buildings of minimum 75000 sqft area ).

iii) The vendor should have a well established setup in Indoor / Bhopal

iv) The vendor should valid GST number and be ISO certified company.

v) The vendor should have minimum two sites on hand within Madhya

Pradesh where the vendor is doing the job of housekeeping and maintenance.

Note:Please submit all documentary evidence along with copy of audited financials for the work successfully completed which fulfill the aforesaid criteria.

Page 5: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 5 -

आचंलिक कार्ाािर् ,इंदौर अचंि , 345,पीर्-ू4, स्की3म नं..54, ए .बी.रोड , इंदौर – 452010

फोन न.ं. 0731-2445105, 2445106 फैक्स नं.. 0731-2445145

Selection of Agency for Maintenance and up-keep of Bank of India’s Building & Residential Building STAR HOUSE at Plot NO 9-RC, Scheme No 134 Indore

a) Name of Firm / Agency

b) Address and Telephone Nos. :

c) Whether

Proprietorship/Partnership/Limited Co.

d) Date of Establishment. :

2. a) Whether registered with Registrar of Companies / Registrar of Firms . If so mention number and date.

b) Whether licence from Labour Dept. under section 9 and 12 of the

Contract Labour Act 1970 is available. (Attach photocopies of Registration Certificate/License).

c) Whether enclosed terms and conditions are acceptable to your firm

d) Details of contract in hand/executed recently giving name / address of client (s), list of duties, number of employees provided, charges being paid etc. (details may be given in separate sheet)

e) Balance sheet of the firm to be enclosed

f) Total number of employees on roll

g) Details of machines owned for Cleaning of floor with proof of purchase h) Brief details of pending legal disputes

Place: Date:

Signature With Rubber Stamp

Page 6: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

INSTRUCTIONS TO APPLICANTS

1. Intending applicants are required to submit their applications with full bio-data giving details about their organization, experience and qualified personnel in their organization, competence and adequate evidence of their financial standing etc. in the enclosed form which will be kept confidential . 2. While deciding upon the selection of agency / contractor emphasis will be given on the ability and competence of applicants to do quality work within the specified time schedule. 3. Decision of the bank as regard to Enlistment of contractors / agency will be final. The Bank is not bound to assign any reason therefore. 4. Each page of the application shall be signed (The application shall be signed by person/persons on behalf of the organization having necessary Power of Attorney to do so.)

5. If the space in the proforma is insufficient for furnishing full details, such information may be supplemented on separate sheets of paper , stating therein the part of the proforma and serial number. Separate sheets shall be used for each part.

6. Applications containing false and / or inadequate information are liable for rejection.

7. Clarifications, if any required, may be obtained from CSD Department Mr Akhilesh Singh & Mr Rajesh Sharma- 0731-2445106,107

8. The minimum general pre-qualification criteria is enclosed. The Contractor shall enclose with the application details of scope of work carried out in hand and furnish documentary evidence in support of the same. The documentary evidence shall be either copy of Work Order or clients” certificate. The carpet area of the building should be clearly stated therein.

9. The Bank reserves the right to reject any or all applications without assigning any reasons therefor. 6. There will be inspection of existing sites of the vendor by the Bank officials before opening of Price Bid to enlist the firm. 7. Minimum Wages Act of Central Government and any such similar legislation to be kept in mind while quoting the bid.

Accepted

Signature of the Applicant

Address:

Page 7: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 7 -

Part – 1 Basic Information:

1. Name of the Applicant and address of the Registered Office:

Phone No. : E-Mail : Address :

Fax No. : Website if any:

2. Year of Establishment: (Enclose documentary evidence)

3. Type of organization (whether sole proprietorship, partnership, Private Ltd. or Co-operative body etc.)

4. Name of the Proprietor /Partners / Directors of the Applicant with address and phone

numbers. (a) (b) (c) (d)

5. Details of Registration – Whether partnership Firm,

Company etc. Name of Registering Authority, Date and Registration number .

6. Whether registered with Government / Semi-Government / Municipal Authority or any other Public Organisation and if so, in which class and since when ?

7. No. of years experience in the relevant field.

8. (i) Furnish latest Income Tax Clearance Certificate

(ii) income Tax Pan (iii) GST NO

9. Yearly turnover of the Year Gross turnover(lacs)

Organisation during Last 3 2014-15

years (Year-wise) 2015-16

2016-17

Please highlight turnover figures in the Balance sheet

10. Number of supplementary sheets attached .

11.Give reference of two Respectable Officers with Designation from Govt./Semi Govt. / Public Sector Corporation Office with addresses and phone numbers.

Signature of the Applicant NOTES:

1. The basic Information has to be furnished only in this format and not by way of annexure.

2. Information shall be restricted to the Applicant. If any relevant data concerning the

Group of Companies to which the Applicant belongs is desired to be given,the same shall be given separately in a supplementary sheet.

Page 8: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 8 -

3. Part 2 : Work capability and previous experience (as per the criteria)

a) List of important assignment completed in hand by the organization during last 5 years

for a commercial / institutional high-rise building

Sr. Location of the Carpet Contract Year of Contract Name &

NO. work Area of the Amount Contract period Contact & Name of Building (Rs) No. of of the

Organisation client

1 2 3 4 5 6 7

b) List of jobs/Contract IN HAND of a Commercial /institutional high-rise building (Maintenance and Housekeeping)

Sr. Location of the Carpet Contract Contract Name &

NO. work Area of the Amount period Contact & Name of Building (Rs) No. of of the

Organisation client

1 2 3 4 5 6

Signature of the Applicant.

Page 9: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 9 -

Instructions to the Tenderer & Scope of Work

1.0 All rates and lumpsum amounts if any shall be firm throughout the duration of the

Contract and no fluctuations shall be permitted for any changes in any of Maintenance Contractor costs or inclusions due to any reasons such as increase or

introduction of new taxes, currency variations, material transport and price

fluctuations or any other reason unless expressly provided for elsewhere in this

agreement.

1.1 The Bank’s working hours shall be, Monday to Saturday. 6 days a

week, except Bank holidays and all the Maintenance & Housekeeping work has to be arranged and executed without causing any disturbance to office working

.

1.2 Should any new areas of work transpire which Bank considers are not envisaged as being part of this tender, the prices for the new scope of work shall be

mutually agreed between Bank and the Contractor based on actual rate analysis on

established norms. In the event of non agreement of the rates, the Bank reserves

the right to get the same executed through any other agency so appointed for the

purpose.

1.3 During the tenure of the contract, Bank will provide free of charge, about 100 Sq.ft. office space and office furniture for the facilitating of the

Maintenance Contractors (MC) in rendering the services as per this contract.

1.4 The Maintenance Contractor shall have to have liasion with all public

authorities on behalf of the Bank and the Bank will directly pay all statutory fees, utility bills etc. through Maintenance Contractor.

1.5

The Bank will make payments to the Maintenance Contractors for

services rendered satisfactorily on monthly basis on actuals based on services taken as per manpower rate/work rate specified in tender in accordance to the relevant clause of conditions of contract, to be entered into.

SCOPE OF WORK

1.6 Scope of work includes Annual Maintenance of (1) House Keeping in

and around the office building (2) Horticulture (3) Pest, mosquito & rodent Control

4) Electrical maintenance installation (5) Fire protection & detection system installations.

The Bank will directly enter into Annual Repairs and Maintenance Contracts (ARMC) for certain services such as HVAC, lifts, Security, etc. However operation of water pumps shall be the part of this contract.

Page 10: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 10 -

TENDER FORM

The General Manager, Bank of India, Estate Department, Indore.

Dear Sir,

Having examined the drawings, job data, scope of work, schedule of equipments/quantities etc., relating to the works specified in the memorandum hereinafter set out and having visited and examined the site of the job specified in the said memorandum and having acquired the requisite information relating thereto as affecting the tender, I/we hereby offer to undertake the job specified in the said memorandum for the duration specified in the said memorandum at the rates mentioned in the attached Price Bid and in accordance in all respects with the specifications, drawings, scope of work and instructions in writing referred to in conditions of the tender, the Articles of Agreement, Job requirements and Conditions of Contract and with such equipments as, are provided for by and in all other respects in accordance with such conditions so far as they may be applicable.

MEMORANDUM Description of work :

The Annual Maintenance Contractors (A.M.C) are required for the Manning and Maintaining various services at Bank of India, Head Office Building at Bandra Kurla Complex, such as operation of Lifts, Water pumps, House keeping, Pest Control, Maintenance of Horticulture, Plumbing, Electrical, etc.

The job role also includes Monitoring, liaison with all Public Utility Agencies, Public Bodies and offering Administrative support including central help desk, recording, tracking and executing and reporting all works related to the services with responsibility round the clock for yearly durations to the full satisfaction of the Bank of India.

a) Earnest money : Rs.1,00,000/-(Rs.One lakh only) by Crossed Demand Draft in favour of Bank of India, Payable at Indore.

b) Period of Contract :

Contract period commences from 10th

day of issue of letter of Intent by Bank of India and period of contract will be 3 years from the date of commencement.

Should this tender be accepted, I/We hereby agree to confirm and to abide by and fulfill the terms and provisions of the said conditions of contract annexed hereto so far as they may be applicable and in default whereof authorize the bank to forfeit and pay to the Bank of India, Indore the amount of earnest money mentioned in the said contract.

I/We have deposited a sum of Rs.1,00,000/-(Rs.One lakh only) as earnest money with the Bank of India which is not to bear any interest. Should I/We fail to perform the terms of the contract when awarded, I/We do hereby agree that this sum shall be forfeited by the Bank.

I/We agree to keep our tender open for acceptance for 90 days from the date of opening of Cover II (price bid) of the tender.

All schedules necessary in connection with the job to be performed in terms of the contract wherever required are enclosed.

Our bankers are :

i)

Page 11: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 11 -

ii)

The names of partners of our firm are :

i)

ii)

Name of the partner of the Firm Authorized to sign :

Or

Name of person having power of Attorney to sign the contract: (Certified true copy of the Power of Attorney should be Attached)

Yours faithfully,

Signature of Tenderer

Along with Seal of the Tenderer

WITNESSES :

I) Signature Occupation : Address :

II) Signature Occupation : Address :

Yours faithfully

Authorised Signatory Authorised Signatory

Page 12: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 12 -

ARTICLES OF AGREEMENT

ARTICLES OF AGREEMENT made this______day of ________2017 between Bank of India, a Corporate Body having it’s Head Office at Indore. (Hereinafter Called “the Employer”) of the one part and ______________of the other part whose registered office is situated at _______________________(Hereinafter called “Maintenance Contractor”).

WHEREAS the Employer is desirous of awarding the job of Manning and Maintenance of Bank of India’s Head Office Building on the plot of land bearing Plot No.C-5, G- Block at Bandra Kurla Complex, Bandra (East), Indore – 400 051. (Hereinafter referred to as the Building) under Annual Maintenance Contract (MC) of building, Services & Facillities like Electrical, Lifts, Electro Mechanical, House keeping, Horticulture, Plumbing, Pest Control etc. and any other similar systems and handing over of building and services for “the employer” (Hereinafter called “the Work”) to the Maintenance Contractor and has caused documents and Schedule of Equipments showing and describing the work to be done by “Maintenance Contractor who has accepted due performance of such job in pursuance of the acceptance of tender submitted by him/them AND WHEREAS the documents attached to the tender document covering the conditions, the Job requirements, the Schedule of Equipments and the price bids initiated by “the Employer” have been accepted and signed by or on behalf of the parties hereto.

AND WHEREAS the Maintenance Contract(MC) Contractor has deposited Earnest Money of Rs.________________ in token of performance of this agreement for one year from the date of commencement of the work as defined here in with provision for revalidation of the agreement every year if so desired by the employer and on mutually agreed terms.

AND WHEREAS the MC Contractor has submitted to the Bank Commercial part of the tender (Part I) with a priced Bid (Part II) (Which together is hereinafter referred to as “CONTRACT”) AND WHEREAS the said documents (hereinafter referred to as “the Contract Document”) and the CONTRACT DOCUMENT have been signed by or on behalf of the parties hereto.

NOW IT IS HEREBY AGREED AS FOLLOWS :

1. For the consideration hereinafter mentioned the AMC Contractor will upon and Subject to the Conditions annexed carry out and render the services shown upon the Contract Document and described by or referred to in the CONTRACT and in the said Conditions.

2. The said Condition and appendix thereto shall be read and construed as forming part

of this Agreement, and the parties hereto shall respectively abide by, submit themselves to the Conditions and perform the task as per the agreement on their parts respectively in such conditions contained.

3. This agreement and documents mentioned herein shall form the basis of this

contract. 4. This contract is neither a Fixed Lump Sum Contract nor a Piece Work Contract but is

a contract for Manning and Maintenance of the Building and its Services/Facilities and to be paid for proportionately according to actual services performed at the rates priced in price bid.

5. The Maintenance Contractor shall be afforded every reasonable facility for carrying

out of all works relating to the Maintenance Services including Manning and Maintenance in the manner laid in the said Conditions till the completion of the contract.

6. The Bank reserves to itself the right of altering the Scope of Work and nature of the

work by adding to or omitting any items of work or having portions of the same carried out through other agency without prejudice to this contract. The Maintenance Contractor will only be paid for the actual services performed and works done payable at the accepted unit rates.

Page 13: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 13 -

7. Timely & effective performance of the contractual obligation shall be considered as the essence of the Contract and the Maintenance Contractor hereby agrees to

commence the work soon after and not later than 10th

day from the date of issue of Letter of Intent by “the Employer/Bank”, as provided for in the said Conditions and to perform the job during and within the stipulated contract period.

8. All payments by the Bank under this contract will be made at Indore in Indian Rupees

and shall be made, subject to satisfactory performance within 30 days from submission of monthly bills, including period of checking of bills being in proper shape and format to be mutually agreed.

9. All disputes and differences of any kind whatsoever arising out of or in connection

with the contract whether during or after completion of contract shall be deemed to have arisen at Indore and only Courts in Indore shall have jurisdiction to determine the same.

10. That the several parts of this Contract have been read by the Maintenance

Contractor and fully understood by them. The Maintenance Contract shall not be entitled for the payments for the quantities beyond the tendered quantities unless ordered for, by specific written instructions with prior approval from Bank of India authorities.

If the Contractor is a Partnership firm or an individual:

IN WITNESS WHEREOF the Owner and the Maintenance Contractor have set their respective hands to these presents and hereof the day and year first hereinabove written.

If the Contract is a Company

IN WITNESS WHEREOF the Bank has set its hand to these presents through its duly authorized official and the MC Services Contractor has caused its common seal to be affixed hereinto and has caused these presents and hereof to be executed on its behalf, the day and year first hereinabove written.

Signature Signature

(Employer) (Maintenance Contractor)

Name and Designation:

Address :

Bank of India

Head Office Building

Bandra Kurla Complex,

Bandra East,

Indore – 400 051.

WITNESS: WITNESS

1.

2.

Page 14: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 14 -

GENERAL RULES AND INSTRUCTIONS FOR THE TENDERER

1. Tenders should be placed in sealed cover, with the name of the work written on the envelopes.

2. In case of two part tenders, dates of submission, opening of tenders and the parts

thereof along with superscription on the packages should be as per specific instruction on the tender notice/form.

3. Tenders are to be in the prescribed form, which can be obtained from CS Dept.

Indore Zonal Office or can be downloaded from Bank website www.bankofindia.com

4. The contract period will initially be for one year from the date of commencement of

work,which may be extended up to 3 years after reviewing the performance of the service provider on yearly basis.

5. The Maintenance Contractor(MC) should quote in figures as well as in words the

rate, and the amount tendered by them. As indicated in Price Bid (Cover II) the amount for each item should be worked out and the requisite totals to be given. The price bid (Cover II) containing breakup of cost trade wise and item wise should be completely filled in and amounts carried over to the abstract of cost which will also form part of contract documents.

6. Earnest money deposit, amounting to Rs. 1 lakh only in the form of Bank Demand

Draft drawn in favour of Bank of India, must accompany each tender and each tender is to be in a sealed cover suprescribed “Tender for Annual Maintenance Contract” of Bank of India, Head Office Building and addressed to the Dy General Manager, Corporate Service Department, Bank of India, Indre Zonal Office Plot No 9-RC, Scheme No 134, MR-10 Indore. A tender, which is not accompanied by deposit in the form of demand draft, as earnest money will not be considered. The earnest money so deposited will be held by Bank of India without interest as a security deposit for due fulfillment of contract for period of 12 months. The same will be returned after satisfactory rendering of services for the contract period.

7. Bank is not liable to pay any interest on the earnest money. The earnest money of

the unsuccessful tenderer will be refunded without any interest soon after the decision to award the work is taken or after the expiry of the validity period of the tender.

8. The acceptance of the tender will rest with Bank of India, which does not bind

itself to accept the lowest or any tender, and reserves to itself the authority to reject any or all of the tenders received without assigning any reason what so ever thereof. All tenders in which any of the prescribed conditions are not fulfilled or incomplete in any respect are liable to be rejected.

9. All rates shall be quoted on the proper form in Price Bid/ Abstract of Cost (Part II).

10. On acceptance of the tender, the name of the Authorised representative(s) of the

contractors who would be responsible for taking instructions from the Bank shall be communicated to the bank.

11. The bank reserves to itself the right of rejecting or accepting the whole or part

tender and the tenderer shall be bound to perform the same at the rate quoted.

12. All taxes including the sales tax/VAT or any other tax on material or finished works

like service tax, work’s contract tax, turn over tax, etc. in respect of this contract shall be payable by the Contractor and the Bank will not entertain any claim whatsoever in this respect.

13. The Tender shall remain open for acceptance for a period of 90 days from the date of

opening of part II of the tenders. If any tenderer withdraws his tender before the said period, the Bank shall be entitled to forfeit Earnest Money paid along with the tender.

Page 15: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 15 -

14. The tender for the work shall not be witnessed by a contractor or contractors who himself/themselves has/have tendered.

15. It is obligatory on the part of the tenderer to sign the tender documents for all the

parts and that, after the work is awarded, he will have to enter into an agreement for each part with the competent authority of the Bank.

16. The tenderer, apart from being a competent contractor, must associate himself with

the agencies of appropriate class. 17. The Contractor shall not assign the contract. He shall not subcontract any portion of

the contract except with written permission of bank. In case of breach the bank has liberty to serve notice and rescind the contract.

18. The earnest money, which will be treated as security deposit on award of contract of

the sucessful tenderer, will be forfeited, if he fails to comply with any of the conditions of the contract.

19. CONTRACTOR TO INFORM HIMSELF FULLY: The Contractor shall be deemed to

have carefully examined the work and site conditions including labour, the general and special conditions, the job requirements, schedules of equipments and drawings and shall be deemed to have visited the site of work, to have fully informed himself regarding the local conditions and carried out his own investigations to arrive at the rates quoted in the tender. In this regard they will be given necessary information available with the bank but without any guarantee about its accuracy. If the contractor shall have any doubt as to meaning of any portion of the general conditions, or the special conditions or the scope of work or the Schedule of Equipments and drawings or any other matter concerning the contract he shall in good time, before submitting his tender, ascertain the particulars thereof by contacting the concerned officials before tendering. Once a tender is submitted the matter will be decided according to contract conditions etc.

a) In case of difference between the rates written in figures and words, the rate

adopted for working out the total amount of the item in the original tender form, shall be taken as correct. In all other cases the correct rate would be that which is lower.

b) Between the duplicate/subsequent copies of the tender and original tender, the original shall be taken as correct.

c) In all cases of omissions and/or doubts or discrepancies in any item or job requirement, a reference shall be made to the Dy. General Manager, Premises Department or in his absence The General Manager,Premises Department whose elucidation, elaboration or decision shall be considered as authentic and final. The contractor shall be held responsible for any errors that may occur in the work through lack of such reference and precaution.

20. All compensation or other sums of money payable by the contractor to the bank

under the terms of this contract may be deducted from the Earnest Money Deposit if the amount so permits or from any sums payable to the contractor and the contractors within ten days after such deductions shall make good the amount so deducted.

21. The bank shall have right to carry a audit/technical examinations of the works and the

bill of the contractor including all supporting vouchers, abstracts etc. by any of the persons or organisations as appointed by the bank. If as a result of the examination or otherwise any sum is found to have been overpaid or over certified it shall be lawful for the bank to recover the sum from any payment due to the contractor for such work.

22. If for any, reason, the bank is obliged by virtue of the provisions of the Workmen’s

Compensation Act, 1923 or any statutory modification or re-enactment thereof to pay compensation to a workmen employed by the Contractor in execution of works, the

Page 16: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 16 -

bank shall be entitled to recover from the contractor the amount of compensation so paid.

23. The contractor alone shall be liable for their employees/persons engaged by them for performing the said contract and making payment to them.The contractor should make payment to its employees/worker engaged for the said contract which shall not be less than what is prescribed under Minimum Wages Act and the rate should be quoted keeping in mind the present wage structure under the Minimum Wages Act.If there is any statutory increase in the wages under the Minimum Wages Act for the employees/workers engaged for the said contract,the contractor shall inform the bank and banks may consider payment of such additional charges to the contractor to the extent of such increase under the Minimum Wages Act.Similarly if there is any reduction in the wages under the Minimum Wages Act at any time ,the contractor shall immediately pass on the benefit to the bank and refund such amounts to the bank without need for any claim from the bank.It is clarified that bank shall not be liable for any payment made by the contractor in excess of the minimum Wages Act to his employees/workers.

24. The contractor may be asked to supply extra man power as and when need arises and for extra working hours including Sundays and Holidays.This will be suitably monetarily compensated on already agreed rates.

I/We hereby declare that I/We have read and understood the above instructions for guidance of tenderers.

Witness: Signature of Tenderer

Address: ________________________________________________

_________________________________________________

_________________________________________________

Date:

Page 17: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 17 -

TERMS OF PAYMENT

1 Date of commencement of work 10th

day from the date of “letter of intent or

work order” by Bank of India.

2 Period of Contract 12 months from the date of commencement.

3 Payment of bills by the Bank Monthly Payment, subject to satisfactory

performance, as per Price Bid (Part II).

Monthly Bill to be submitted by the 1st

week

of every Month & the same will be checked

and passed within 10 days from date of receipt of bill.

4 Escalation The rates shall remain firm and shall not subject to variation for any reason

whatsoever.

Place : Signature of the Tenderer/Company

Date :

Page 18: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 18 -

CONDITIONS OF THE CONTRACT

1. Interpretation In construing these conditions, the job requirements and/or the schedule of equipments the following words shall have the meaning herein assigned to them, except where the subject or the context otherwise requires.

i) Bank: The term bank shall denote Bank of India represented through its any Department, and any of its employees representative authorised on their behalf.

ii) The Contractor shall mean the “Maintenance Contractor” (MC) their successor and permitted assigns.

iii) Site : The site shall mean Bank of India, Star House at Plot No 9-RC, Scheme No 134, MR-10 Indore, where the works are to be manned and maintained. The term Works shall mean the work or works to be manned and maintained by Maintaince contractor under this contract.

iv) The schedule of quantities shall mean the schedule of quantities as specified and forming part of this contract.

2. Scope The bank has established a high quality , well specified comprehensive intelligent facility for its office and all common areas. The bank expects the Maintaince contractor to take Full Responsibility” of Manning and Maintenance, of various services such as Electrical, Electro Mechanical, Housekeeping, Horticulture, Plumbing, Pest Control services etc. and certain other responsibilities as described.

The Bank objective is that Maintaince contractor does not perceive this as a short term or a one-time contract but as an exercise in “Asset Value Maximisation and Asset Life Prolongation”.

Bank of India will enter into separate Annual Repairs & Maintenance Comprehensive Contracts of utility equipments like Lifts Installation, Air Conditioning.

All types of routine repairs costs shall be covered and borne by the Maintaince contractor and repairs other than maintaince contract those as already cover under its agreement shall be reimbursed at cost by the bank,subject to prior approval given by the bank for these repairs.

As a centralised single point responsibility, the Maintaince contractor shall employ modern systems and services integrating all functions necessary to support the daily operations ranging from housekeeping, landscaping to high technical operations and maintenance by deploying competent, trained and experienced work force under a well structured system, using “Modern Management Techniques and well established certified standards and procedures”

The Annual Maintenance Contract shall include :

a) Ground maintenance to keep good appearance, maintain clean/hygiene conditions of the property, car park, paving, roads, and landscaping, provide specialist maintenance of the same.

b) i) Environmental services include cleaning of both the basements with all

common areas of office as well as residence, interior areas of offices, as also toilets, AHU/Electrical rooms within office areas, cleaning floors, walls, columns, partitions, furniture, under furniture and cup boards, litter bins, lifts, staircases, ramps, basements, disposal of garbage etc.

Page 19: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 19 -

ii) The environmental services shall also include cleaning of special architectural and decorative features and internal planting, toilets including wash areas, floors, ceiling, walls, cubical partitions, mirrors, light fittings, grills and diffusers, sanitary wares, washbasin sanitary bins, soap dispensers, pantry facility.

iii) The services shall also include periodical cleaning open terrace, refuge

floor / area, lift machine rooms, all service shafts, water tanks, paved areas, manholes, internal roads, stilt area, lobby area, terrace etc.

c) Waste Management: Devise and implement waste management systems for

removal; of waste from office/common areas basements and other designated areas to central collection centre before final disposal out side the site as prescribed by the local statutory bodies like pollution board etc.

d) Operation and maintenance of plumbing, water supply, and drainage,

installations.

e) Liaising with all statutory/public bodies, ensuring timely payment of all dues and taxes including electricity, water, municipal taxes and physical delivery of payments to the agencies etc. to these bodies, keeping all NOC’s and permits duly validated at all times and taking prompt action to renew the same.

f) To advise the bank on new legislation affecting property or property owners,

their implication and requirements.

g) Building maintenance comprising of maintenance of Windows/internal faces of glasses, stair wells, lobbies, WC areas and lighting systems.

h) Internal and external pest and termite control services,Mosquitto control by

regular Fogging.

i) Liaise all public utilities authorities such as electricity / water service providers, fire authorities, electrical inspectorate etc. and also ensure prompt payment of utility bills.

j) Assist the bank technically and administratively in the process of taking over of

buildings and services after construction and to maintain an asset register.

k) Assist the bank in preparation of yearly operations, budgets and maintain spares inventory.

l) Identification of defects and to arrange for their rectification.

m) Prepare a program for all routine building maintenance works and supervise its

implementation as and when directed by bank including preparation of preventive maintenance program.

n) Prepare tender documents & obtain estimates from contractor for works of

repair. Analyse these estimates take approval of the Employer and supervise and certify the repair works.

o) Keep all the operation and maintenance manual of various services provided by

the agencies and ensure compliance.

p) Cleaning of the all office furniture items, carpets, etc.

Page 20: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 20 -

r) Shifting of furniture items/computers within the department or within the premises as directed by the employer.

10. Place of work and visit to site:

Intending tenderer shall visit the site and make himself thoroughly acquainted with local site conditions, nature and requirement of works, facilities of transport condition, effective labor and material and removal of rubbish.

11. Tender submission:

The entire set of tender paper issued to the tenderer should be submitted fully priced for consecutive three years and also signed in the last page together with initials on every page. Initials and signature will indicate the acceptance of the tender papers by the tenderer.

12. Agreement:

The successful bidder will be required to sign agreement as per the format provided by the bank. All pre-bid minutes, any amendments to Tender documents resulting from the issue of addendum if any, any amendments made/agreed between the contractor and the bank prior to award of contract well as where applicable,

Submissions made by the contractor, all pre-award correspondence etc. shall form part of the contract.

13. Taxes and Duties:

The tenderer must include in their tender prices quoted, for all taxes, duties, royalties and sales tax or any other taxes or local charges if applicable. Service tax should be quoted separately. No extra claim on this account will in any case be entertained.

14. The maintaince contract shall employ technically qualified and competent persons for

operation and maintenance for execution & supervision of the works. The Contractor shall comply with the provisions of all labor legislation including the requirements of

a) The payment of wages act. b) Employers liability act. Including P.F. Act, Gratuity Act, etc. c) Workmen’s compensation act. d) Contract labour (Regulation and Abolition) act. e) Apprentices Act. f) Any other act or enactment relating thereto and rules formed there under from

time to time.

The Contractor shall have to keep the bank saved harmless and indemnified against claims if any of the workmen and all costs and expenses as may be incurred by the bank in connection with any claim that may be made by any workmen.

15. Insurance:

The Maintaince contractor shall have to keep the bank, it’s servants or agents indemnified against claims, actions or proceedings brought or instituted against the bank, it’s servants or agents by any of contractors employees or any other third party in connection with relating to, or arising out of the performance of the services under the agreement.

16. The bill shall be prepared by the contractor in the structured form prescribed by the

bank on monthly basis. The bill in proper form must be duly accompanied by details of work carried out in that month and must show deductions for all previous payments etc.

Page 21: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 21 -

17. Termination of Contract:

If the Maintaince contract fail to perform any of it’s obligations under this agreement or if the bank is dissatisfied with the services of the Maintaince, Bank may terminate the services of the Maintaince, with a notice of one month.

18. Validity of Proposal:

The proposals from the Tenderers shall be valid for a period of 90 days from the date opening of part II of tender and shall not withdraw his proposal prior to the expiration of the validity period.

19. Compliance with all statutory requirements:

The MC shall comply with all statutory requirements prescribed by the local as well as Central Government authorities from time to time and submit a monthly report along with all the required proof of compliance to the employer along with the monthly invoice. The contractor shall produce all the relevant statutory documents for inspection by the employer and the Government authorities.

20. Emergency Telephone Numbers:

The MC shall provide an emergency telephone number for normal and out of hours operations with a maximum of two hour response time during any breakdowns to essential utility services like cable fault, burst water mains etc. A telephone connection will be provided along with telephone instrument. The MC shall make regular payments of bills etc. for the same.

21. Occupational Health and Safety:

With regards to occupational health and safety, the MC shall adhere to the following :

- Issue Identity cards and uniform dress with caps to all of his employees. - Comply with applicable local regulatory requirements - Comply with applicable Banks requirements specified in the contract and

appendices. - Correct all health and safety non-compliance’s in a timely manner, and where

there is an immediate danger to health or life, to stop work immediately. - Be liable for liabilities arising due to non-compliance of contractor employees,

agents or subcontractors with applicable requirements.

22. Communication:

- Maintain a system for recording and reporting accidents/illness occurring at Bank

of India premises of MC or while doing work for Bank of India. - Ensure that contractor employees are trained and suitably qualified for their risks. - Implement a communication process with Bank of India and contractor employees

on equipment hazards, unsafe conditions or acts and actions required to prevent injury or damage to property and where necessary, to provide suitable and effective means of warning.

- Periodically report to Bank of India on the performance of the safety management system, programs, violations of safe work practices and status of corrective plans.

25. Safety Management:

- Initiate and maintain safety management programs to protect contractor’s

employees from hazards through procedures, practices, and regular inspection of the work areas, materials, equipment and work practices and to protect employer’s employees exposed to similar hazards.

- Provide suitable material, equipment, information and training necessary for safe work performance.

Page 22: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 22 -

- Maintain records including but not limited to contractor employees training, hazard assessments, communications, permits, licenses and accidental investigations.

- In instances, where such work is carried out, implement permit to work programs, including but not limited to hot work, cold work, entry into confined spaces, work on fire suppression systems and work on high voltage and live electrical equipments.

26. Disaster Recovery Plans:

The MC shall provide and maintain disaster recovery plans for all services, building systems. The steps should be detailed enough to facilitate the decision-making and significantly reduce the time needed to recover the services.

The contractor shall be responsible to ensure that the plans are up to date at all ties and shall present the recovery plan to Bank of India quarterly. In the event of a disaster., eg. Severe water cuts, the contractor shall coordinate the execution of the disaster recovery plan to provide suitable drinking water. A copy of all disaster recovery plan to be submitted to the employer and one copy must be displayed at site-office.

27. SAFETY CODE

Scaffolds

i. Suitable scaffolds shall be provided for workmen for all works that cannot

safely be done from the ground, or from solid construction except in the case of short duration work, which can be done safely from ladders. When a ladder is used, it shall be of rigid construction made either of good quality wood or steel. The steps shall have minimum width of 450 mm and a maximum rise of 300 mm. Suitable hands holds of good quality wood or steel shall be given an inclination not steeper than 1/4 to 1 (1/4 horizontal and 1 vertical).

ii. Scaffolding or staging more than 4 m above the ground floor, swung or suspended from an overhead support or erected with stationary support shall have a guard rail property bolted, braced or otherwise secured, at least 1 m above the floor or platform of such scaffolding or staging and extending along the entire length of the outside and ends thereof with only such openings as may be necessary for the delivery of materials. Such scaffoldings or staging shall be so fastened as to prevent it from swaying from the building or structure.

iii. Working platforms, gangways and stairways shall be so constructed that they

do not sag unduly or unequally and if the height of the platform, gangway or stairway is more than 4m above ground level or floor level, they shall be closely boarded and shall have adequate width and be suitably fenced as described in (ii) above.

iv. Providing suitable fencing at every opening in the floor of a building or in a working platform with suitable means to prevent the fall of persons or materials or railing whose minimum height shall be 1m.

v. Safe means of access shall be provided to all working places. Every ladder shall be securely fixed. No portable single ladder shall be over 9m in length while the width between side rails in rung ladder shall in no case, be less than 290mm. For longer ladders this width shall be increased at least 20mm for each additional meter of length.

Other Safety Measures

vi. A sketch of the ladders and scaffolds proposed to be used shall be prepared and approval of the Engineer of Bank of India obtained prior to construction.

vii. During any construction and project works all personnel of the contractor working within the plan site shall be provided with safety helmets. All welders shall wear welding goggles while doing welding work and all metal workers

Page 23: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 23 -

shall be provided with safety gloves. Persons employed on metal cutting and grinding shall wear safety glasses.

viii.Adequate precautions shall be taken to prevent danger from electrical equipment. No materials on any of the sites of work shall be so stacked or placed as to cause danger or inconvenience to any person or the public.

Page 24: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 24 -

ROLES & RESPONSIBILITIES OF MC

It is the sole responsibility of the Maintenance Contractor (MC) to ensure that the operation, Maintenance and repairs are performed to the highest standards.

1.0 Scope and Responsibilities The MC is fully responsible for safe operation, effective maintenance of electrical, mechanical, plumbing, sanitation, Health/Hygiene, pest & termite control, etc.

1.1 Operations MC shall be fully responsible for operation of plant, equipment and or its accessories and controls in accordance with its requirements and function and keep systems working at all times.

MC shall be responsible for observing and maintaining the electrical installations of plant in accordance with state electricity board, electrical inspectorate and other local bodies at all times.

1.2 Records of inspection operation and maintenance/repairs, etc. The MC shall provide printed comprehensive logbook as per certified standards and procedures, containing tables for daily record of all critical schedules, temperatures, pressures, humidity, power consumption, starting, stopping times of various equipments, daily record of unusual observations.

1.3 Maintenance and repairs It is the sole responsibility of MC to ensure that the operation, maintenance and repairs are performed to the highest standards. The MC shall submit to the owner, the preventive maintenance schedules wherever called for.

1.4 Energy Audits MC shall carry out periodical energy audits as stipulated by local electrical inspectorate and electricity boards. He should also monitor the load factor of the sanctioned demand, optimize the landing factor by surrounding the excess demand to achieve economical energy costs.

1.5 Breakdown Maintenance Out of breakdown calls received, MC shall give priority to the critical areas, which shall be decided by owner’s representative in restoring the services with the minimum down time. In critical areas such as office areas, servers, utility areas, MC shall ensure round the clock functioning of the services.

The services as described above shall be rendered to in respect of all the following services and utilities.

Details of installation of specialised services and building finishes

The tenderer must inspect the site of work and familiar and acquaint him with all installations, systems, sub-systems, etc. and site conditions before quoting.

ARBITRATION :

I) All disputes or differences of any kind whatsoever which shall at any time arise between the parties hereto concerning the works or the execution or maintenance thereof of this contract or effect thereof or to the rights or liabilities of the parties or arising out of or in relation thereto whether during or after determination, foreclosure or breach of the Contract (other than those in respect of which the decision of any person is by the contract expressed to be final and binding) shallbe refer to Arbitrator by a sole Arbitrator appointed by the Bank.The contractor agreed that such Arbitrator shall be appointed by the General Manager or on his behalf the

Page 25: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 25 -

Dy Zonal Manager Indore Zonal Office of the bank and such appointment shall be binding on the contractor and shall not be challenged.

II) For the purpose of appointing the Indoor-based sole Arbitrator referred to above, the Appointing Authority within thirty days of receipts by him of the written notice aforesaid will send to the Maintenance Contractor(MC) a panel of three names of persons who shall be presently unconnected with the organisation for which the work is executed..

III) The MC on receipt by them of the names of aforesaid, shall select any one of the persons named to be appointed as a sole Arbitrator and communicate within 30 days his name to the Appointing Authority who shall thereupon without any delay appoint the said person as the Sole Arbitrator. If the MC fails to communicate such selection as provided above within the period specified, the Appointing Authority shall make the selection and appoint the selected person as the Sole Arbitrator.

IV) If the Arbitrator so appointed is unable or unwilling to act or resign his appointment or vacates his office due to any reason whatsoever, another sole Arbitrator shall be appointed as aforesaid.

V) The work under the contract shall, however, continue during the Arbitration proceedings. No payment due or payable to the MC shall be withheld on account of such proceedings except the disputed payment of fees, if any, on account of other provisions in this agreement.

VI) The Arbitrator shall be deemed to have entered on the reference on the date he issues notice to both the parties fixing the date of the first hearing.

VII) The Arbitrator may from time to time, with the consent of the parties, enlarge the time for making and publishing the award.

VIII) The Arbitrator shall give a separate award in respect of each dispute or difference referred to him. The Arbitrator shall decide each dispute in accordance with the terms of the contract and give a reasoned award. The venue of Arbitration shall be such place in Indore City Suburbs and/or New Indore as may be fixed by the Arbitrator in his sole discretion.

IX) The fees, if any, of the Arbitrator shall, if required to be paid before the award is made and published, be paid half and half by each of the parties. As regards, the cost of the reference and of the award including the fees, if any, the Arbitrator may direct to and by whom and in what manner, such costs or any part thereof shall be paid.

X) The award of the Arbitrator shall be final and binding on both the parties. XI) Subject to aforesaid, the provisions of the Arbitration & Conciliation Ordinance Act,

1996 or any statutory, modification or re-enactment thereof and the rules made there under, and for the time being in force, shall apply to the arbitration proceedings under this clause.

Page 26: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 26 -

SCOPE OF SERVICES

A. Housekeeping

1. Cleaning immediate periphery around the building 2. Cleaning the entire common area 3. Cleaning of office spaces 4. Sweeping and mopping of staircases, lift lobbies, passages etc. 5. Cleaning of glass panes, windows and other glass surfaces 6. Disposal of garbage 7. Cleaning of AHU rooms, lift rooms, LT rooms( both Basement +Terrace),electric and

plumbing shaft(weekly) 8. Polishing of metal surfaces 9. Weekly washing down of the compound area, driveways,terrace and basement of the

building 10. Weekly scrubbing and cleaning of walls, floors and removal of cobwebs 11. Damp moping of tiles, vitrified floors, sidewalls and reception areas. 12. Emptying all waste paper baskets, ashtrays (if applicable from the office premises. 13. Cleaning of glass table tops, cabin doors, cabin partitions and glass accessories. 14. Wipe clean all boards of meeting rooms, conference rooms, workstations, etc. 15. Wipe clean all table tops of workstations, cubicles and other furniture and fixtures. 16. Vacuuming of all rugs, carpets and blinds. 17. Thorough cleaning and sanitization of toilets, bathrooms and wash basins. 18. Keeping all surfaces free of grime, soap mud and smudges. 19. Weekly fogging in basement and compound for Mosquitto control.

2 Maintenance – Electrical and plumbing. 1. Daily testing and keeping the generators in proper operating condition and

keeping the daily records. 2. Facilities regular servicing and maintenance of the electrical fittings and

the fixture. 3. Always keep the generator batteries charged and test them daily. 4. Check all connection and contacts. 5. Check the noise level. 6. Check the oil level/water level/ water temperature 7. Monitoring the blower fan and its belt regularly. 8. Check the foundation of nuts & bolts. 9. Maintaining the power panels, power points and light fixture. 10. Attending to the faults properly. 11. Check, whether all points are working 12. Inspect all the writings regulary. 13. Check ingress of moisture. 14. Check all end cover sealing. 15. Check functions and connections of all indicators. 16. Check fault trip/ over current/ over voltage/ short circuit functioning

properly. 17. Check the switches operation is free and proper. 18. Check fight fixtures for fused lamps. 19. Switch on/off as per requirement 20. Preventive maintenance for all electric panels for lighting, power,

Emergency lighting, MCCBs, main switches,fuses. 21. Checking of wire and contracts for loose connection. 22. Cleaning of all electrical contacts in main switches fuses and isolators,

fans, fittings. 23. Regular checking of BUS Bar and connection. 24. Shutdown shall be arranged as and when required but with prior

intimation. 25. Maintenance log book at site for all the history. 26. Check the panels and smoke detectors. 27. Maintain records and check periodically.

Page 27: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

28. Continuously monitor the parameters of various systems and utilities to determine the overall health of the systems working and test the same periodically.

29. Maintaining a log book for all alarms recording the nature of such alarms. 30. All complaints shall be attended promptly. 31. Periodical check will be conducted to check the functionality of each of the

equipment and water outlets. 32. The material required for day-to –day electrical and plumbing maintenance will

be supplied by the Bank against the requisition from the contractor. 33. Liaisoning with Govt. Authorities as and when required.

3. Plumbing

1. Maintaining the water supply. 2. Checking of all valves connected to water pipelines of domestic,

flushing and fire fighting tanks in common areas. 3. Check all non return and pressure reducing valves daily. 4. Daily checking of water panel and noting the water meter reading. 5. Co-ordination with pumps manufacturer or AMC contractor in case

of serving of pumps, non-return valves etc. 6. Cleaning of water tanks once every six months.

4. Carpentry

1. Repairs and Replacement of Fixtures 5. Gardening

1. Regular trimming of plants and spraying of pesticides 2. Mowing the lawn 3. Adding soil and manure as and when required. 4. Rotating indoor plants and maintaining them 5. Replanting and creating a nursery with the existing plants.

6. Co-ordination

1. Day to Day co-ordination of all services for smooth administrative operations.

2. Ensuring that the personnel deployed at site is properly groomed and trained and carry out their duties effectively.

3. Co-ordinate with BOI Admn.Executive for all services. 4. Attending to all repairs/ breakdowns/complaints promptly. 5. Co-ordinating with all AMC vendors for servicing/breakdown and repairs. 6. Preparing schedules for all preventive maintenance and servicing

of equipment. 7. LiaisoningwthGovt.Authorities as and when required. 8. Ensuring that all statutory compliances are adhered to and maintain

records of the same. 9. Conduct regular fire drills. 10. Any other function for smooth operation of the facilities.

7. Equipment and Material

1 Vacuum Cleaners ( wet and dry ) 2. Work ladders 3. Glass cleaning kits 4. Tools requied for Electrical/Plumbing/Carpentary/Gardening/AC Operation 5. Cleaning agents and tools 6. Toiletries

8. Procedural Documents to be submitted on a regular basis.

1. Operation Manuals for each facility 2. Checkllists for each activity 3. Job-card for each tradesman to be signed by the Company’s co-ordinator

on completion of each job. 4. Record Maintenance of Job cards. 5. Inventory updates. 6. Monthly MIS report generation for all facilities.

Page 28: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

- 29 -

Housekeeping Consumables

Soft & Hard Broom

Cob-web Duster

Floor &Glass Duster

Table & Computer Duster

Odonil Sticks/Naphthalene Balls

WC Brush, Silvo/Brasso

Deodorant-detergent for mopping

R-1 to R-7 ( Hindustan Uni-Lever Brand or Approved equipment)

Murphy Oil/ Min Cream, Spray bottles, Buckets, Caddies, Garbage Bags, Mugs, Dust Collectors, Odopic/Vim Powder, Round Mops, Kentucky Mops.

Rubber Cushion,Glass Wiper, Hand Brush, Oversized Sweeping Brush for external areas,

Buffing & Scrubbing Pads & Carpet & Upholstery Shampoo liquids

HUL standards. Soap for dispensers in all toilets, Tissue rolls also to be provided by theService provider for all executive toilets.

Garbage disposal :- It is sole responsibility of the bidder without compromising on cleanliness and charges will be quoted on monthly basis. Façade cleaning :- It will be done once in 3 months. The Trolley will be provided by the Bank and the vendor has to look after the maintenance of the trolley.

Date Signature

Page 29: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

PRICE BID

MAINTENANCE OF STAR HOUSE

MANPOWER/VARIOUS SERVICES REQUIREMENT AND COSTING

S. N PARTICULARS

MAN -

POWER

REQUIRED

Wages / rate

First year Second Third

o year – year –

Monthly Yearly

charges

yearly yearly

charges charges

charges

1 O&M 1

Manager

3 Electrical 1

Supervisor

4 Sub-station 1

Attendants

5 Helper for 2

Electrician

6 Plumber 2

8 Reception 1

11 House Keeping 2

Supervisor

12 House Keeper 15

13 Lady Toilet 4

Attendants

15 A.C. Technician 1

16 Gardener 1

18 Fire Supervisor 1

19 Fireman 2

20 Carpenter 1

21 Telephone 1

Technician

22 Garbage

disposal

Monthly

Lump sum charges

23 Water Tank Monthly

Cleaning to be

carried out on charges

Page 30: TENDER FOR - Bank of India TENDER FORE...c) The two covers should be sealed in main cover. The bidder should clearly write on main cover the words “Bid for Annual Maintenance Contract”

quarterly basis

24 Facade Cleaning

Monthly

charges

on Quarterly

Basis

25 Pest control

Monthly

charges

27 Control room 1

operators 28 Cost of

Materials,eg. Cleaning materials,

equipments etc. 29 Administration

cost 30 Any other cost (

please specify)

Total

(Note – The personnel to be deployed for various technical jobs must possess necessary skills/experience of handling the jobs besides validlicence from the Government/PWD or Competent Authority).

Date

Signature

With seal